After traveling over six hours to reach the Hawthorn Suites at 9:30 P.M, we were told upon check-in that our reserved two bedroom NON-SMOKING suite was not available. We were offered a one-bedroom suite instead, which was not nearly big enough for our party of 5. I had reserved the 2 bedroom suite over 2 months ago specifically requesting the... more

I was in Ann Arbor this past weekend for the reunion honoring the 50th anniversary of the founding of the YFU Michigan Youth Chorales. We had our choice of discounted prices at Holiday Inn (the headquarters for the reunion), Microtel and Hawthorn. I had stayed previously at the Holiday Inn with mixed results and decided to try the Hawthorn. Am... more

We stayed at the Hawthorn Suites for 4 days/nights while my daughter's family was getting ready to move from Michigan. We needed 2 bedrooms with a fold-out couch and a place that would accept pets. For the most part, this was a good choice and the positives definitely outweighed the negatives. The toilet/bathtub room in one of the bedrooms had... more

This is an excellent all-suites hotel. Our room was spacious, well-outfitted and clean. The room has a great kitchenette with a full-size refrigerator, a small sink, a microwave, a coffee maker, two oven burners, a miniature dishwasher, cabinet space, and table height counter space with enough room for 3 or more diners. There is a coin laundry on the second... more

We stayed at this hotel for three days. When we checked in everything was fine. Our second day, we came back to the hotel after 4 PM and found out our room hadn't been cleaned. We called the front desk, but they told us housekeeping had left and offered us new towels. I asked them to make sure that our... more

We had a total of 3 suite rooms while my father was undergoing surgery at the U of M hospital. It looked like the rooms had recently been painted and new carpet. The beds were great. I wish all hotels, including this one, would place their tv's at viewing level when in bed vs at feet level... the towel bar... more

We stayed at the hotel for U of Michigan parents weekend this last week, and had a very pleasant stay. The value for a $115 one bedroom suite (small separate bedroom with bathroom, and a slighlty larger living room with kitchen and sleeper sofa) went far beyond other area hotels, especially since this was a special weekend and a football... more

not luxurious but very nice! good bed and bedding and outstanding water pressure!! clean and comfortable with exceptionally good breakfast-would definitely recommend- more

We had just driven over 3 hours for a UofM football game and when we arrived to check in, we were told our room had been given away. We booked this room over 10 months in advance and guarenteed it with our credit card. I guess a guarenteed reservation means nothing to them. We were sent to another hotel that... more