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Sheraton Ann Arbor Hotel

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3200 Boardwalk, Ann Arbor, MI 48108 (Formerly Four Points by Sheraton - Ann Arbor)
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Sheraton Ann Arbor Hotel
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289 Reviews from our TripAdvisor Community

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Wexford, Pennsylvania
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I wish I could give the hotel a higher rating. Unfortunately, 2 issues are preventing me from doing so. 1. The internet service 2. The TV remote. I couldn't stay connected to the network which was very frustrating considering this was a work trip where I could sit in my room and get a lot acccomplished writing and responding to... More 

Helpful?
Thank Jagsas
Saratoga Springs, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I've stayed over 1,000 nights at hotels around the world over the past 15 years and have top tier status with their new sister company. I've also stayed at this property a number of times in the last 12 months. My most recent stay was the most disappointing. When I went up to my room on the forth floor it... More 

Helpful?
Thank C H
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Not a bad hotel. The beds are very comfortable and the room is nice and clean. The only issue (which is a big one) is air circulation in the rooms. I don't think there is any sort of air circulation in the rooms and you cannot open the windows so the room constantly smells and the air feels very stuffed,... More 

Helpful?
Thank J9zz
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear J9zz; I am very sorry that you did not find our hotel up to standard during your recent visit. I will personally address your air quality concerns and I appreciate your letting me know that this is an issue. We appreciate your business and your feedback. Best Regards, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Very nice facility. Priced less than the free breakfast hotels for our dates. Great room amenities (power outlets in the night table). Check-in was smooth. Did not visit the restaurant or workout facility but they looked good. I'd stay here again.

Helpful?
Thank James C
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear recent guest; We are so pleased to know that you enjoyed your recent stay at the Sheraton Ann Arbor. We value your business and appreciate your feedback. Looking forward to your next visit. Best Regards, General Manager More 

Small town, Georgia
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I visited Ann Arbor for a sporting event and stayed here when they priced matched at hotel near Detroit's airport. Great staff. When I asked for a jogging route, the guy at the front desk printed a map and made suggestions. There was also a fairly large fitness room with more equipment than expected. The location was good with a... More 

Helpful?
Thank gabelle1234
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Gabelle1234; Thank you for taking a moment to leave us a detailed review regarding your recent stay at the Sheraton in Ann Arbor. We value your feedback and use it to improve our services and facilities. Unfortunately; it appears as though, you missed our internet upgrade by one day. It is true, we just completed an internet upgrade to... More 

urban
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place to stay. Friendly staff and nice rooms. Beds were comfortable and nice linens. Lobby bar/restaurant was fantastic! Highly recommend the Steak and Fries! Bartender was very personable. Will be staying here when I am back in the area.

Helpful?
Thank ialawnguy
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear ialawnguy; I am so pleased to hear that you enjoyed your recent stay with us! Thank you for taking the time to let us know! It is our pleasure to have you as our guest and we look forward to your next visit to Ann Arbor! Best Regards, General Manager More 

Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is conveniently located off the interstate, yet no residual noise from traffic. The room was very spacious and well-lit , perfect for doing some last minute projects for work. The only criticism is the abbreviated room service menu. I feel it should be more expansive with some diverse offerings. Other than that, one of the best night's sleep... More 

Helpful?
Thank VBliz77
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Vbliz77; Thank you for taking the time to leave us a review regarding your most recent stay at the Sheraton Ann Arbor. I am thrilled to hear that you enjoyed a restful nights sleep, that is certainly our goal! With regard, to our room service menu, we will be changing it with the addition of our new Corner Pantry... More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I've been at this property for some time for my job and the management that took over last yeart has really stepped up the service! Both in the public spaces, the staff and the club level service. They have understood the value of frequent guests as well as SPG guests and it is known to us when we check in.... More 

Helpful?
Thank rracosky
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear rracosky; We are so pleased to hear that you not only enjoyed your stay but also, that you noticed an improvement with our new management company Remington Hotels. Please look for even better changes with the upcoming addition of our expanded Corner Pantry. Thank you for your feedback and we look forward to your next visit to Ann Arbor.... More 

Huntington Woods, Michigan
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this property for a wedding. The rooms and lobby have been recently renovated. Rooms were comfortable and very clean with a modern feel. This is an older property, but the renovation was done fairly well. The bathrooms are small but functional and clean. The room was very soundproof - We never heard noise from the hall. Staff... More 

Helpful?
Thank michiganmaven
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear recent guest; It was our pleasure to have you as our guest during your last visit to Ann Arbor. Your review is the best that we can ask for as our goal is to absolutely exceed your expectations!!! We appreciate your feedback and welcome any opportunities for improvement. Thank you again and best regards, General Manager More 

Toledo, Ohio
Level Contributor
159 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We checked in around midnight and asked for late checkout. Front desk ok'd it but then in the morning they were calling asking why we were still there. Night shift must not have logged the change. Room was clean. Beds comfy. Couldn't get it as cool as we would've liked for sleeping. Bathroom: shower curtain was too long and I... More 

Helpful?
Thank Heather O
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear recent guest of the Sheraton Ann Arbor; I apologize that you did not find your stay to be satisfactory. it is our goal to exceed our guests expectations during every stay. Thank you for your feedback we will use it to improve our services and offerings. We look forward to your return to Ann Arbor. Best Regards, General Manager More 

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