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All 30 Ann Arbor hotels

Sheraton Ann Arbor Hotel

3.5 of 5 Hotel   |   3200 Boardwalk, Ann Arbor, MI 48108 (Formerly Four Points by Sheraton - Ann Arbor)
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82%
Ranked #4 of 30 hotels in Ann Arbor
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
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175 people have reviewed this hotel

Traveler rating
    82
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    21
    7
    3
See reviews for
65
24
8
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
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  • Any
English first
Ypsilanti, Michigan
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The event was scheduled for 245 people, and the staff and catering staff made this event unforgettable. They accommodated last minute additions to the dinner. They were very friendly, helpful, and professional. The room was set up perfectly for this event, and they even accommodated our projector and slide screen presentation by providing an extra table and extension cords. They... More

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear kabonner, Thank you so much for entrusting your event with us and allowing us to serve you. I'm delighted to read that everything went well & we exceeded your expectations. We look forward to serving you again next Spring! If I can be of any assistance in the meantime, please call on me personally. Hospitably yours, Steve Smyka More

Bayonne, New Jersey
Top Contributor
162 reviews 162 reviews
96 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a wedding in Ann Arbor. The facilities are nice but the check in wait time was very long. I got upgraded to a club floor room as a Platinum Member and the rooms were very modern but nothing to rave about. The club lounge breakfast was okay but I wish that it had more offerings. The... More

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear whslc, Thanks very much for your business and taking the time to provide this feedback. I appreciate both a great deal. Glad to hear that your expectations were satisfied overall and apologize for the lengthy wait at check-in. Hope we have an opportunity to serve you again in the near future. If I may be of service in the... More

Maine
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has almost all you need and is affordable. There's a well appointed fitness room, a pool, a bar with a nice selection of local beers, and the staff are all pleasant and helpful. The room was spacious enough and clean with a comfy king sized bed. Free wi-fi, which is so rare these days, it elicits special praise... More

Was this review helpful? Yes 1
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Mainetrippin, Thank you for your business and feedback from your recent visit with us here in Ann Arbor! I am glad to hear that overall you found the service and facilities to and I hope above your expectations. There are outlet clusters on the lip of the desk/dresser and the sides of each nightstand as well. They are dark... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Visited son at UMICH and this hotel was very nice. Excellent condition (like new/remodeled). Clean. Everything in excellent working order. Club floor staff very nice; good place to do some work when rest of family sleeps in and good continental breakfast. Was a very busy weekend with weddings and other events, but was not noisy (which I was concerned about... More

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear John P, Thanks so much for your business and the kind feedback from your experience with us. I am delighted we exceeded your expectations and hope to do so again in the near future. Until then, if i may be of service in any way, please call on me any time. Hospitably yours, Steve Smyka More

Boise, Idaho
Top Contributor
167 reviews 167 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 17, 2014

We stayed two night while visiting a daughter in collage and to watch Supercross! The room was clean and comfortable until it was time to sleep...our room 332 was adjacent to the elevator and the noise was loud! Also, we went to the bar on the second night, a Saturday, at almost midnight and the bartender was closing out and... More

Was this review helpful? Yes 1
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Pamela P, Thank you for the business and affording us the opportunity to serve you while visiting your daughter here. My deepest apologies for the noise issues you encountered during your stay as well as the early lounge closing - we're open until 1am on Friday & Saturday's. I'll make certain that does not recur in the future. I... More

Troy, Michigan, USA
Contributor
20 reviews 20 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 27, 2014

The room was large, comfortable. The restaurant is good - and at reasonable cost. At the desk, my reservation had been fouled up by my travel company, but JohnCarlo got me squared away in no time. The front desk people seem very competent and friendly. All in all, this was a good stay, good value.

Was this review helpful? Yes 1
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear KStebleton, Thanks so much for choosing us and taking the time to provide your feedback. I'm delighted to hear that we exceeded your expectations and look forward to serving you again soon. If there is anything we may do for you in the meantime, please do let us know. Warm regards, Steve Smyka More

Ann Arbor, Michigan
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 3, 2014

I spent two nights at the Ann Arbor Sheraton and had an overall unenjoyable experience. The first night I turned down my bed to blood-stained blankets. Bedding slept on by multiple people each week should be bleached to death but at the very least whoever changed the sheets should have noticed this while making the bed in the first place.... More

Was this review helpful? Yes 4
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear A K, Thank you for your business and taking the time to provide this feedback from your recent experience with us. Comments like yours afford us the opportunity to improve our service and product quality. You are absolutely right-on regarding the checking of the bedding and bath drain - no excuses for our obvious failure to provide our standard... More

Fargo, North Dakota, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2014 via mobile

Spent 2 nights here. I couldn't have had a better experience. Rooms were really clean and fresh looking. Love the warm swimming pool and hot spa! Staff was really professional, helpful and friendly. Love the breakfast and other meals in the restaurant. A must stay if in the area.

Was this review helpful? Yes 1
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Kal S, Thank you so much for your business and sharing your kind words regarding your recent stay with us! I am elated to read that we exceeded your expectations and hope to again in the very near future. If I may be of any assistance in the meantime, please call on me personally. Warm regards, Steve Smyka General... More

Cary, North Carolina
Top Contributor
123 reviews 123 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 22, 2014

I really enjoyed my duration of stay at this Sheraton which lasted approximately 4 months. The location is very good with an easy trip to downtown Ann Arbor either by car or the convenient hotel shuttle. The rooms are clean and beds at Sheraton are unbeatable. This hotel has by far and away the best fitness facility for a hotel... More

Was this review helpful? Yes 1
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Robert B, I cannot thank you enough for your lengthy business loyalty and taking the time to share your experiences with us. Your kind words and profound insights are appreciated greatly by my entire team. We're about to revamp our Share Small Plate Bistro menu and will definitely look at price points as we do. Our new 50 meg... More

Chicago area
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2014

The Sheraton is an outstanding choice in Ann Arbor. As a UM parent, I have had opportunity to try several nearby hotels. This one is clean, comfortable, quiet, and well located. Every staff member has always been accommodating and pleasant. Its an outstanding choice. The rates can fluctuate by as much as $200 and up though, so be watchful!

Was this review helpful? Yes 1
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear bnl18, Thank you for your business and feedback from your recent stay with us. I'm delighted to read that we exceeded your expectations and hope to do so again in the very near future. If I may be of any assistance in the meantime, please let me know. Go Blue! Steve Smyka More

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Additional Information about Sheraton Ann Arbor Hotel

Also Known As:
Sheraton Ann Arbor
Four Points Ann Arbor
Ann Arbor Sheraton
Ann Arbor Four Points
Address: 3200 Boardwalk, Ann Arbor, MI 48108 (Formerly Four Points by Sheraton - Ann Arbor)
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ann Arbor
#6 Family Hotel in Ann Arbor
#7 Business Hotel in Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Ann Arbor Hotel 3.5*
Official Description (provided by the hotel):
Welcome! The Sheraton Ann Arbor invites you to experience unparalleled service and accommodations while exploring Ann Arbor, Michigan. ... more   less 
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