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Sheraton Ann Arbor Hotel

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3200 Boardwalk, Ann Arbor, MI 48108 (Formerly Four Points by Sheraton - Ann Arbor)
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Sheraton Ann Arbor Hotel
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246 Reviews from our TripAdvisor Community

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Traveler rating
    105
    94
    33
    10
    4
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85
33
9
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Miami, Florida
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel has computers and printers in the lobby for the business traveler or just someone needing a boarding pass. The restaurant has a good breakfast buffet. The room was quiet and clean but strangly had no easy chair which annoyed me--nonetheless the chair and desk were comfortable. Housekeeping failed to make up my room one of my nights.

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York, Pennsylvania
Top Contributor
76 reviews 76 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Very nice hotel. Every stagf mber i encountered was over the top with service. Highly recommended. Will definetly stay there again. Really comfortable bed. Had two good nights of sleep. Fresh made omelet for breakfast and sliced tomatoes on the buffet

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Dayton, Ohio
Top Contributor
104 reviews 104 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was in a good location for our visit. They had an electric car charging station which was great for us. We had some issues with the air conditioner, had to switch rooms twice, but in the end they tried hard to make it right. They refunded the one night we could not sleep in the heat after about... More 

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EVANSVILLE
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a creature of comfort and love the Sweet sleeper beds that the Sheraton is known for. Upscale accommodations, Shine signature bath products, Starbucks tea and coffee and the daily USA Today. Indoor and outdoor pools and work out room. I sleep really great and the privacy is protected for Starwood guest with a scan pass accessibility in the... More 

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Alabama
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

great Hotel good breakfast close to Michigan University not walking easy ride from airport. had car but might have road shuttle. Wendy next door quick eats. downtown loaded with college still food places Pizza would be a good place to stay going to sporting events

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Perth, Australia
Top Contributor
112 reviews 112 reviews
46 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was my third visit to the Sheraton in as many years. Over the last year the service has deteriorated to the point that it was a completely different experience to the other occasions and so bad, I will look elsewhere next time. The hotel has cut its staffing back which means there is no concierge, no one to help... More 

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Michigan
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 26, 2015

The Sheraton was very nice, quiet and only 15 minutes in traffic from U of M and downtown. We had breakfast on Sunday at eh hotel with a good buffet and cook to order omelets. The hotel allows dogs so if you need to bring the family pet it will be welcome.

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StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Greenlandgirl, Thank you for staying and sharing the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please let us know if we can be of service in any way in the meantime. Hospitably yours, Steve Smyka & Staff More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2015

We've stayed here many times while visiting Ann Arbor. Very pleased with the staff, facilities, club lounge and room comfort. Bathrooms are a bit on the small side, but rooms are plenty deep for a hotel that is clustered among the other small town branded hotels. We've stayed at other such hotels in the area, including several Marriott properties -... More 

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StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Bob G, Thank you for your business & the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. If I can be of service in the meantime, please call on me personally. Warm regards, Steve Smyka & Staff More 

United States
Top Contributor
131 reviews 131 reviews
37 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed May 21, 2015

My family has stayed here four years now - same time every year. Next year we will break away and do something different. First, on a good note. Super nice staff. Nice property. Easy parking. If you get a good room, it is very pleasant. Great indoor and outdoor pool. Now for the problems. #1 - Reservations. Every year, this... More 

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StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Filipendulous, Thank you for your loyalty and taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a... More 

London
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 20, 2015

Nice hotel with spacious rooms perfect for a business visit. Decent guest WiFi connectivity throughout the hotel. Friendly bar and front desk staff, breakfast was decent without being anything to write home about. A couple of fast food options nearby. Close to a mall and a short drive in to downtown Ann Arbor. Would definitely stay again if in AA.

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Aaron R, Thank you for your business & the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please let me know if I can be of service in the meantime. Sincerely, Steve Smyka & Team More 

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