We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Ann Arbor hotels

Sheraton Ann Arbor Hotel

3.5 of 5 Hotel   |   3200 Boardwalk, Ann Arbor, MI 48108 (Formerly Four Points by Sheraton - Ann Arbor)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added Sheraton Ann Arbor Hotel to your Saves list
Sheraton Ann Arbor Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
82%
Ranked #4 of 30 hotels in Ann Arbor
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
  • Overview
  • Reviews (205)
  • Photos (46)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (52)
  • Location
  • More
Write a Review

205 people have reviewed this hotel

Traveler rating
    95
    74
    23
    9
    4
See reviews for
73
28
8
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
ny
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I just got back from my stay at the Sheraton, Ann Arbor, Michigan hotel. Once again, I can only say positive things about it. Upon check in, the staff is always courteous. Lisa at the front desk could not have been more helpful. Further, Lindsey in the club room always has a smile on her face and always asks if... More

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear sue610, Thank you for another great review of our hotel & team! We are glad that you enjoyed your stay and hope to see you again very soon. We appreciate your loyalty and kind words more than you can know and appreciate the opportunity to serve you and your family. Please call on me anytime I can be of... More

Paw Paw, Michigan, United States
1 review
5 of 5 stars Reviewed 1 week ago

We used the Ann Arbor Sheraton for a conference, taking over 2 ballrooms, a conference room and booking rooms for approximately 80 people with more than half of those being teenagers. Shyreka, Laura and our Banquet Captain Jeff were incredibly accommodating to our many needs and changes. The beds are amazing and even when we needed to add roll-aways in... More

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Chanda R, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Steve Smyka More

San Diego, California
Top Contributor
53 reviews 53 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice property but they keep bumping people, either the whole floor is sold out to the football team and you may be bumped from your room or a platinum person decides to bump you from your room. In addition they really lack training at the front desk staff. Every time you talk to them you get a... More

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear pranjals, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Chicago, Illinois
Top Contributor
84 reviews 84 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night on a business trip. Room was updated, clean, modern and very comfortable (and quiet). Excellent water pressure and temperature in shower. Wifi connection was slow. Location is close to highway. Overall a nice stay for a quick business trip. Would return if I am in the area again.

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear TAP647, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Wi-Fi has been addressed and resolved by the way since your visit. Sincerely, Steve Smyka & Staff More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My sisters were traveling to Ann Arbor for our sister whose son was in University Hospital. Our family was under a lot of stress as our nephew was terminal. We called the Sheraton reservations and Danielle answered. I explained our situation and she worked with us to secure a 3 rooms for the night at a rate we could afford.... More

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Sula D, Thank you for the great review of our hotel & Donielle! We are glad that you enjoyed your stay and hope to see you again very soon. Hospitably yours, Steve Smyka & Team More

Maine
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights. A good location. Has a shuttle. Room are clean and look recently renovated. It has an outdoor pool (seems odd as even in the summer it was chilly for an outdoor pool). Staff is friendly and helpful. The continental breakfast and afternoon "appetizers" in the Club Lounge are okay. Except to just grab a... More

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Traveling_LadyMaine, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm regards, Steve Smyka & Staff More

Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

Stayed two nights for a state swim meet at EMU. 6th floor was super quiet which was great. Had a simple but good breakfast both mornings. Great location-10 minutes to U of M, close to I-94 and Briarwood Mall. Only negative was a dirty looking water glass in the room. Tried to extend our stay but they were fully booked.... More

Was this review helpful? Yes 1
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear hkamy21, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm regards, Steve Smyka & Team More

Cleveland, Ohio
2 reviews
4 of 5 stars Reviewed July 21, 2014

This is a clean and comfortable hotel. Front desk staff leave a little to be desired, but everyone and everything else will make you glad you stayed. Breandan Aslin and Jim Williams are fantastic drivers who made our stay exceptional, with their timely pick-ups, great information and helpfulness. Just park the car and let these two show you where to... More

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear Tanya A, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please call on me if I may be of service in any way. Warm regards, Steve- More

Orlando, Florida
1 review
5 of 5 stars Reviewed July 18, 2014

Amazing stay, very accommodating and great location, making it easy to navigate to downtown Ann Arbor. The associates were super personable and genuinely welcoming. Always extending themselves offering assistance. The grounds and corridors were spotless, our guest room was very modern and well maintained. I loved how the pools connected. I am still craving the salmon sandwich. Yummy! i highly... More

Was this review helpful? Yes
StephenSmyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear LeeNJ525, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and know we will see you again very soon! Hospitably yours, Steve & Staff More

Bangkok, Thailand
Top Contributor
185 reviews 185 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed July 16, 2014

I've been a patron of Sheraton wherever I travel all over the world. It's rare that I experience anything but an excellent lodging experience wherever I go. The same applies for the Sheraton Ann Arbor Hotel. This is the first time I've stayed at this hotel in Ann Arbor and I've been overwhelmed with the experience. Everything works here -... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Sheraton Ann Arbor Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Ann Arbor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Ann Arbor Hotel

Address: 3200 Boardwalk, Ann Arbor, MI 48108 (Formerly Four Points by Sheraton - Ann Arbor)
Phone Number:
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Ann Arbor Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Travelocity, Orbitz, Tingo, Priceline, Hotels.com and Venere so you can book your Sheraton Ann Arbor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Ann Arbor
Four Points Ann Arbor
Ann Arbor Sheraton
Ann Arbor Four Points

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (9)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (4)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Ann Arbor with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Ann Arbor #7 Family Hotel in Ann Arbor #7 Business Hotel in Ann Arbor
Hotel Class
Official Description (provided by the hotel)
Welcome! The Sheraton Ann Arbor invites you to experience unparalleled service and accommodations while exploring Ann Arbor, Michigan. ... more   less 
Number of rooms
197

Questions & Answers

Questions? Get answers from Sheraton Ann Arbor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer