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All 31 Ann Arbor hotels

Residence Inn Ann Arbor

3.0 of 5 Hotel   |   800 Victors Way, Ann Arbor, MI 48108
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Ranked #15 of 31 Hotels in Ann Arbor
A recent review
5 of 5 stars reviewed 5 days ago
Sfinsoul
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84 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
42 reviews 42 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Recently renovated, rooms are spacious, clean and comfortable. Breakfast buffet has a wide variety of items! Always stocked with fresh food and different menu items on different days! Great location near mall, expressway, restaurants and U of M! Best part of this hotel is the staff! Everyone from front desk to housekeeping to maintenance to breakfast attendant....all of them friendly,... More

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Succasunna, New Jersey
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 23, 2014

Fantastic place to stay. The rooms are quiet, the hospitality of the staff is fantastic. The towels where fluffy and you could smell the bleach on them so you could tell they were sparkling clean. Breakfast was amazing, they have everything you could ever want and in the evenings on week days they even supply a light dinner, which I... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

The new renovation is very nice. The staff have been wonderful to us each and everytime we have stayed. The location is perfect for anything in Ann Arbor or along the Interstate. The new workout location is nicely located. Will definit ely stay here again.

Was this review helpful? Yes 1
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

mi_skers, Thank you for the kind words! It’s great to hear you enjoyed the new Residence Inn Ann Arbor. We look forward to accommodating you again soon. More

Senior Contributor
31 reviews 31 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 8, 2014

We took a trip to bring an elderly person to visit a longtime friend and need a place to stay that would accommodate 3 of us. This hotel did just that by having a 2 bedroom unit with a sitting/living room area as the common space within the room. Along with that the kitchen area included all the necessary things... More

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Linda S, General Manager at Residence Inn Ann Arbor, responded to this review

Jim T, Thank you for taking the time to write such a complimentary review. I am so glad to hear that you had a great experience with us at the Residence Inn by Marriott Ann Arbor. I am pleased that our fully equiped kitchen, full hot breakfast buffet, and our excellent service were things you and your companions enjoyed. I... More

Greenwood, Indiana
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 2, 2014

We had stayed at RI as a stopover. The room was musty, dark, and well worn. Parking was at a premium. The toilet overflowed from being stopped up, with not much content to cause it. I was able to clear the stoppage, and when I reported it the next morning, it was an "oh well" sort of response, not a... More

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Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

Steve, Thank you for the comments on your recent stay. I am sorry to hear your visit was so displeasing. We pride ourselves on staff service, but it does not sound like you received the standard. While we are underway with renovations not all of our rooms have been completed yet, I do hope you will visit again so you... More

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 1, 2014

Rooms appeared to be clean but after showering our 7 year old she walked around and her feet where dirty. The carpet obviously hadn't been steamed clean in a while. Its ashame you are paying extremely high prices for what you are getting. If you paid $85+taxes per night you couldn't complain. Property is currently going through a refurbishment. Air... More

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Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

CassF1, We appreciate the comments regarding your recent stay. As you noticed we are currently undergoing renovation. I’m glad to hear that the construction was not bothersome to you and that you were able to enjoy our fabulous outdoor pool! We are sorry your suite did not meet or exceed your expectations. We will be looking into your specific concerns... More

Uniontown
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 21, 2014

This was a great experience. The staff were wonderful, the rooms were a generous size, the breakfast was very good and the cleaning staff were amazing! We saw renovations were going on and although I think our room was outdated and probably on the list, a clean room is so much more important than new appliances. I had the dishwasher... More

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Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

It is so great to hear what a wonderful time you had with us. Thank you for all the amazing compliments. It is our goal to have every guest have an experience like yours, we’ll see you next time! More

boston, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 2, 2014

Rooms are a bit date; room was a bit dark (not enough lamps). Location is convenient to 94, and the immediate area has a nice selection of fast food and nite spots. Good breakfast, lots of parking. They were undergoing construction while there so the breakfast service was a bit cramped but they did well.

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Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

It is good to hear thank you will be back! Thank you for taking the time to share your comments. As we are going through our much anticipated renovation we strive to have all our guest unaffected. We are happy you were able to still enjoy our ongoing amenities like complimentary breakfast, guest social and fitness center. See you next... More

1 review
5 of 5 stars Reviewed May 24, 2014

I can't say enough positive things about the Residence Inn by Marriott in Ann Arbor. They took us in for three weeks while our house was being dried out from water damage. The entire staff made us feel like we were in our home away from home. Everyone went out of their way to make us feel comfortable and stress... More

Was this review helpful? Yes
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

It was our pleasure to have you here at the Residence Inn Ann Arbor! It is our goal to treat our guests like family and be a “home away from home” especially in a situation like yours. We are so happy we were able to meet out standards with your family. It’s great to hear you’ve got your home back,... More

Langhorne, PA
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 13, 2014

We booked a two room bi-level suite as we were traveling with our 16 year old daughter. The room was definitely clean, but everything else was old, tired and uncomfortable. Horrible lighting from the 1980s, ancient colors, and yes, the outdoor steps up to the room were indeed, crumbling, and coated with snow and ice (it was the middle of... More

Was this review helpful? Yes
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

We appreciate you sharing your thoughts and the kind compliments about our housekeeping staff and property cleanliness. Our goal is to provide every guest with a superb experience in every aspect, we apologize for not doing so. We are sorry that you were disappointed with the room décor and complimentary breakfast offerings. To address your concerns I am happy to... More

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Additional Information about Residence Inn Ann Arbor

Address: 800 Victors Way, Ann Arbor, MI 48108
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Ann Arbor 3*
Number of rooms: 114
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Also Known As:
Residence Inn Ann Arbor Hotel Ann Arbor
Ann Arbor Residence Inn

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