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Holiday Inn Ann Arbor / University of Michigan

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3600 Plymouth Road, Ann Arbor, MI 48105
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Holiday Inn Ann Arbor \/ University of Michigan
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116 Reviews from our TripAdvisor Community

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Fort Myers, Florida
Level Contributor
95 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed January 6, 2016

We stayed at the HI during Christmas. Our daughter's home too small to fit our son and his family plus the two of us so this hotel was nearby and gave the grandparents a resprite for the overly entergetic grandchildren, ages 2 - 7. Our room was not the cleanest when we arrived- dust on the coffee table and desk... More 

Helpful?
Thank Robert B
IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear Robert B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and the pool. However, we’re sorry we fell below your expectation regarding room cleanliness. We will address this concern. We take all reviews positive and negative very seriously,... More 

Mount Pleasant, Michigan
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 4, 2016

We have stayed at this hotel many, many times in the last 5yrs due to them working with our health insurance while my son receives continued care at the hospital for a chronic, life-shortening illness. The perks: -Close to the hospital -Nice pool which keeps the kids happy and parents sane during a stressful time -Close to many restaurants -Clean... More 

Helpful?
Thank Jeanne H
IHGCare, Guest Relations Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear Jeanne H, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide consistently clean, comfortable place to stay, and it is nice to know that the location of the property a close proximity to your needs and... More 

Beaverton, Michigan
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 31, 2015

My husband and I stayed at this facility on two separate occasions 12-25-15 and 12-29-15 to visit a relative who is a patient at the Glacier Hills medical facility located very close to this hotel. We were pleased with the cleanliness of the rooms in which we stayed. The refrigerator was a bonus so we could purchase breakfast items for... More 

Helpful?
Thank Nila F
Traverse City, Michigan
2 reviews
4 of 5 stars Reviewed December 3, 2015

Very courteous staff. They accidentally put us into a room with wet carpets from a cleaning that day. Promptly moved us to a new room and comped us 2 breakfasts for the inconvenience. Room furnishings were decent with mini fridge and microwave. Full bar and restaurant on site. Property is within a development with a high-end supermarket (Busch's) and some... More 

Helpful?
Thank yarman
Singapore, Singapore
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 21, 2015

I stayed at this hotel for 4 nights on a business trip. The rooms a well maintained, clean and comfortable. The staff is friendly. Breakfast staff was especially helpful for arranging breakfast for me in a hurry. The hotel is very far away from both Ann Arbor, as well as the university of michigan so you will need ground transport.

Helpful?
Thank StephanieW1111
IHGCare, Guest Relations Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear StephanieW1111, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our rooms to be comfortable and our staff to friendly. However, we regret your disappointments with our location. We give the utmost importance to our guest comments as they help us improve and... More 

Boston, Massachusetts
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed November 20, 2015 via mobile

Traveling for business. The hotel is clean and the breakfast for $10 was good value. However a cold shower on a cold day is never good. I notified the front desk but other than taking the information nothing was offered. Too expensive if the showers are cold.

Helpful?
Thank NolaBola2008
IHGCare, Guest Relations Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear NolaBola2008, Thank you for taking the time to review our property. I am delighted to hear that you liked the cleanliness and breakfast option. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It sounds like you were let down by the cold shower. Please accept my sincere apologies for any inconvenience... More 

ct
Level Contributor
160 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed November 11, 2015

Yes, I know it's as exciting as my title. It's a holiday inn (yawn) and it's near (key word - not in) ann arbor. There's not much to say beyond that. Yes, there is a hot tub and a pool (but would you really go in a hot tub at a holiday inn???). The staff is quite nice and friendly... More 

Helpful?
Thank glbtrvler
IHGCare, Guest Relations Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear glbtrvler, Thank you for staying with us and providing us with your valuable feedback. We are delighted our location suited your travel well and that you regarded our bathroom to be clean and staff to be nice. On the other hand, I would like to sincerely apologize for the inconveniences for the mishaps in our restaurant service. The feedback... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed November 8, 2015 via mobile

I honestly didn't know what to expect when I booked. This was part of a trip I booked and I failed to realize that it was "parents weekend" at UM. But things were very nice and comfortable. Tausha Vargas and her staff were quite helpful. The room was clean and had ample room. Just don't eat at the adjoining restaurant... More 

Helpful?
Thank Jacob K
Chicago, Illinois
Level Contributor
162 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed November 3, 2015

Stayed here two night. Very surprised on how clean, updated and nice it all was. The check in was quick. You can tell the hotel was a order hotel and they redid. Mainly by the size and design. The room were very nice for a HI and the bathrooms were up to date, but a little on the small size,... More 

Helpful?
Thank TCMNLIL
Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 27, 2015

I had to wait a really long time for my room even though they told me it was ready a long time ago. My room was decently sized but It smelled really bad. The hotel was close to the town and I got to the football stadium quickly enough. This is a great place to stay when dropping someone off... More 

Helpful?
Thank InternetReviewAgency
IHGCare, Guest Relations Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear InternetReviewAgency, Thank you for taking the time to write a review of your recent stay. I sincerely apologize if the unusual smell in the room that was assigned to you may have caused you any inconvenience. I would have preferred you had a better stay. Nevertheless, your comments are highly appreciated and these will be used towards improving our... More 

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