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Kensington Court

3.0 of 5 610 Hilton Boulevard, Ann Arbor, MI 48108 (Formerly Crowne Plaza Ann Arbor)
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Kensington Court
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Kensington Court
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126 reviews from our community

Traveler rating
    25
    30
    34
    22
    15
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28
31
10
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Friendly place, good, cozy bar with decent restaurant with reliable traditional food at reasonable prices. Rooms need updating though and they desperately need to provide better towels. i have complained about this many times since i have stayed here often and they have never replaced worn, thin towels. Very good location if you are visiting U Mich.

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Rochester, Michigan
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 19, 2014

Booked a standard room here through hotwire for $144, which came out to about $175 after the fees were added. Unfortunately, which sites like hotwire and priceline, you don't know which hotel you're going to end up with. I have no idea why this price was supposed to be a deal for this hotel or why is got a 90%... More 

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Flat Rock, Michigan
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 6, 2014

Rudest front desk I have ever dealt with. Simple request and the lady looked at me and brushed off the request. Will never go back. Everything else was average. Sorry, but you do not get what you pay for with this hotel.

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Midwest
Top Contributor
107 reviews 107 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 3, 2014

Stayed here three nights while in town on business. Usually we stay at the Sheraton across the street, but it was full. Gotta say, Kensington Court is nowhere near as nice. To be fair, my room was adequate and service was friendly. But the hotel is showing its age - a bit rough around the edges. We stayed in the... More 

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Sarasota, Florida
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 30, 2014

We stayed there as part of a football weekend, and predictably paid a significantly inflated price. To add insult to the pocketbook injury the entire experience at the property was well below any reasonable standard. The front desk staff at check-in and check-out were, at best, perfunctory, bordering on rude. It was apparent they just didn't care about providing customer... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 10, 2014

I agree with prior comments about not being anywhere close to luxury. I came for a wedding and we had the room block there. If I would of known how not luxury it was I would of gone accross the street to another hotel.Secondly the hotel lost power Friday night. I do work in the hotel industry so I have... More 

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Eau Claire, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 2, 2014

This hotel claims to be luxury but it is far from that! The rooms are very small, outdated and not very clean at all. I'm still trying to figure out what it is about this place that they think is "luxurious". I've stayed in budget hotels that were cleaner and far roomier! The beds were merely double beds rather than... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 2, 2014

I was officiating a wedding at the Student Union (10 minutes away) and this was a great campus location that was not too close to the campus. The rooms are modest and the executive wing is a nice enhancement to the reservation. Traveling with an infant having a separate place to go after he goes to bed, where the monitor... More 

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Baltimore, Maryland
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 29, 2014

I recently stayed at Kensington Court for a conference. The hotel bills itself as "luxury", but we found merely serviceable accommodations. We were given a gift bag when we checked in, thinking it must be for the conference. When we got to the room, we found that it was actually a gift bag to somebody's wedding and had been given... More 

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Minneapolis
Top Contributor
64 reviews 64 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 5, 2014

We stayed here a few years back for orientation (and a great introductory rate), and again a few months ago for graduation (high room rate this time -- go figure, all the hotels in the area sell out). This hotel is is in a great location for visiting the University of Michign. Our stay for graduation went very smoothly. Easy... More 

Was this review helpful? Yes 1
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Additional Information about Kensington Court

Address: 610 Hilton Boulevard, Ann Arbor, MI 48108 (Formerly Crowne Plaza Ann Arbor)
Phone Number:
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kensington Court 3*
Number of rooms: 198
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Also Known As:
Kensington Court Ann Arbor

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