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Kensington Court

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610 Hilton Boulevard, Ann Arbor, MI 48108 (Formerly Crowne Plaza Ann Arbor)
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1 room 1 guest
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143 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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East Lansing, Michigan
1 review
2 of 5 stars Reviewed 1 week ago

Sales Department has too strict of a cancellation policy for meeting groups. I booked 8 rooms under a group contract and had to cancel 6 of them. They said I was responsible for paying for four of the unused rooms even though I know they were going to sell the rooms because of another big event in Ann Arbor that... More 

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Oak Lawn, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I arrived almost 9 pm - we caught terrible traffic and when we got there 1- heavy lady at front desk checked us in, I was kindly smiling and being very polite and she was just horrible. 2- he hotel was completely completely empty we were the only car in the entire parking lot so I asked... More 

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new york
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy, friendly, accessible. Former U-M alum -- great place to stay. Clean rooms. Great beds. Cost effective UBER to campus ($7). Good breakfast and doesn't break the bank. Just renovated, nice lobby -- great place to sit while waiting for Michigan Flyer bus which comes right to hotel and is super cost effective. All good.

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Boston, Massachusetts
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

CONS: We arrived mid -week, and reported an issue with our room the same evening that we checked in. We were on the top floor and the ceiling was leaking in the bathroom. The next day someone came up to the room and poked a hole in the ceiling to let the water drain, but they never fixed the issue.... More 

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Level Contributor
681 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This reasonably-priced hostelry is quite glitzy. The lobby and hallways are beautifully decorated with lots of crystal and mirrors. The furnishing is posh and colorful. The rooms are also nicely-decorated and colorful with comfortable bedding. It is located close to downtown and UM.

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TERRE HAUTE
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited Ann Arbor for its huge Art Fair. The hotel was an ideal location for the visit since it is walking distance to Briarwood Mall which was not only a stop for buses going to the Art Fair but also had shopping and dining options. Plus it appears that when the Art Fair is not dominating the area, it is... More 

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Lexington, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago via mobile

Other reviews are accurate: this is a very very tired, dated place with horrific decor in the common areas that is screaming for an update/renovation of ANY kind. Room was basic: bed, linens, pillows wonderful however and the rug seemed new, but my room had two lamps that were broken..one lampshade that was completely ripped off of the frame and... More 

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Deerfield, Illinois
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 22, 2015

We went to the Ann Arbor Art Fair and the hotel, located next to the upscale Briarwood Mall, was well-located. There was a shuttle bus from the mall to the art fair, as parking is usually challenging during this event. The hotel was fine. The room and bed were good. The bathroom was substandard. The washbasin had no place for... More 

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Bloomfield Township, Michigan
Level Contributor
106 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed July 22, 2015

I stayed here for two nights during my son's freshman orientation at UofM. The staff are very friendly, the King room was nicely appointed with a desk, chair, leather sitting chair with ottoman, a nice sized tv, and a refrigerator with two complimentary bottles of water. There was also a very large indoor pool and a pretty nice fitness center... More 

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1 review
1 of 5 stars Reviewed July 18, 2015

Bathroom ceiling has huge water pockets. We told them. They sent someone who poked a hole in plaster and drained it only to have it fill right back up even worse. I had to get 4 different room keys in 1 day. We left today at 10:00am and came back at 3:30 and our room isn't cleaned. I overheard cleaning... More 

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