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Wyndham Garden Ann Arbor

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2900 Jackson Road, Ann Arbor, MI 48103 (Formerly Clarion Hotel and Conference Center W)
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Wyndham Garden Ann Arbor
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Wyndham Garden Ann Arbor
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117 reviews from our community

Traveler rating
    17
    22
    24
    19
    35
See reviews for
41
25
8
19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Kentwood, Michigan, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was nice and clean, closet door fell off when I opened it and it took 2 days before someone fixed it correctly. It would have been great to know the hotel was being renovated before booking. Was looking forward to a nice meal in the café but I assume it wasn't ready yet. The bar was open but... More 

Review collected in partnership with Wyndham Hotel and Resorts

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Oakville
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed at Wyndham hotels for years with great satisfaction. This was not the case this time. As soon as we walked in the hotel all we could smell was chlorine. Then the young lady at the front desk was patronizing when she spoke. She seemed to have an attitude that was not fitting for front desk first impression.... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 8, 2015

Rude Front desk personel management!I will never stay again.And will tell everyone I know.Dirty,rude maintenance.Pool extremely dirty.No towels available ever!and they will charge you for anything extra if they can.......

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Ellie C, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at the Wyndham Garden Ann Arbor! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer exceptional... More 

Northville
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2015

Great hotel from checkin to checkout. If you need a clean comfortable place to stay while in Ann Arbor this is the place. The breakfast was well worth it. The only thing I would say that could be improved is the wait time on food. We ordered and it took 50 mins to get but the food was great. Brett... More 

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Ellie C, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Greetings, Thank you for taking the time to provide such wonderful feedback regarding your recent stay at our hotel! We very much appreciate and value your feedback, and I of course will share it with our team. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay! Thank you again... More 

1 review
1 of 5 stars Reviewed January 21, 2015

I was charged $250 on top of being charged $120 for the room. There was "evidence" of smoking in the room. Even if I was smoking in there, what in the hell do they do to fix it that it costs that much? I will never stay there again. It was so much better when it was the clarion.

Was this review helpful? Yes
Ellie C, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding your stay with us. Our management team continuously strives to improve the appearance of the hotel as well as guest accommodations. Again, thank you for... More 

Farwell, Michigan
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 31, 2014

Nice pool area. Room was spacious. Beds were very comfortable. Bathroom was decent size. Breakfast (that's included) was above average for a hotel. Front desk check-in and check-out was fast with no problems. The lobby was very nice with comfortable couches and seating areas throughout.

Was this review helpful? Yes
Ellie C, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant... More 

Madison, Wisconsin
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 27, 2014

Once we walked into our king room, with no exterior window (only an interior window into the hallway), peeling paint, exposed wires, old bed spreads and an unidentifiable smell, we left for different accomodations. The hotel was courteous and did not charge us for the room, although they also didn't offer us another room or even flinch at our decision... More 

Was this review helpful? Yes 1
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