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Wyndham Garden Ann Arbor

2.0 of 5 2900 Jackson Road, Ann Arbor, MI 48103 (Formerly Clarion Hotel and Conference Center W)
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Wyndham Garden Ann Arbor
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Wyndham Garden Ann Arbor
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115 reviews from our community

Traveler rating
    17
    22
    23
    19
    34
See reviews for
40
25
8
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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    (115)
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    (22)
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    (41)
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    (28)
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    (24)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Rude Front desk personel management!I will never stay again.And will tell everyone I know.Dirty,rude maintenance.Pool extremely dirty.No towels available ever!and they will charge you for anything extra if they can.......

Was this review helpful? Yes 1
Ellie C, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at the Wyndham Garden Ann Arbor! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer exceptional... More 

Northville
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel from checkin to checkout. If you need a clean comfortable place to stay while in Ann Arbor this is the place. The breakfast was well worth it. The only thing I would say that could be improved is the wait time on food. We ordered and it took 50 mins to get but the food was great. Brett... More 

Was this review helpful? Yes
Ellie C, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Greetings, Thank you for taking the time to provide such wonderful feedback regarding your recent stay at our hotel! We very much appreciate and value your feedback, and I of course will share it with our team. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay! Thank you again... More 

1 review
1 of 5 stars Reviewed January 21, 2015 via mobile

I was charged $250 on top of being charged $120 for the room. There was "evidence" of smoking in the room. Even if I was smoking in there, what in the hell do they do to fix it that it costs that much? I will never stay there again. It was so much better when it was the clarion.

Was this review helpful? Yes
Ellie C, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding your stay with us. Our management team continuously strives to improve the appearance of the hotel as well as guest accommodations. Again, thank you for... More 

Farwell, Michigan
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 31, 2014

Nice pool area. Room was spacious. Beds were very comfortable. Bathroom was decent size. Breakfast (that's included) was above average for a hotel. Front desk check-in and check-out was fast with no problems. The lobby was very nice with comfortable couches and seating areas throughout.

Was this review helpful? Yes
Ellie C, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant... More 

Madison, Wisconsin
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 27, 2014

Once we walked into our king room, with no exterior window (only an interior window into the hallway), peeling paint, exposed wires, old bed spreads and an unidentifiable smell, we left for different accomodations. The hotel was courteous and did not charge us for the room, although they also didn't offer us another room or even flinch at our decision... More 

Was this review helpful? Yes 1
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2014

This hotel showed very well from the outside and did not disappoint once we went in. We liked the layout of the downstairs as it was very open. Our room was nice and clean. The bed was comfortable and my husband thoroughly enjoyed the breakfast. We will definitely consider this hotel on our next visit.

Was this review helpful? Yes 1
Ellie C, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Ann Arbor, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 6, 2014

The "vapor convention", as mentioned by another reviewer, held at this facility over the weekend, ruin our stay. When we walked into the reception area, it was completely filled with "vapor" as were the rest of the common areas (pool area, hallways, lounge). The smoke alarm went off every 10 minutes, which was promptly cleared by the front desk clerk.... More 

Was this review helpful? Yes 2
Ellie C, Front Office Manager at Wyndham Garden Ann Arbor, responded to this review

Dear Guest, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I would like to take this opportunity to discuss some of the issues mentioned. The vapexpo that was held at our hotel was closely monitored... More 

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Additional Information about Wyndham Garden Ann Arbor

Address: 2900 Jackson Road, Ann Arbor, MI 48103 (Formerly Clarion Hotel and Conference Center W)
Phone Number:
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Wyndham Garden Ann Arbor 2*
Number of rooms: 162
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Also Known As:
Clarion Hotel Ann Arbor
Best Western Ann Arbor
Ann Arbor Best Western

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