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All 30 Ann Arbor hotels

Clarion Hotel and Conference Center

2.0 of 5 Hotel   |   2900 Jackson Road, Ann Arbor, MI 48103
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Clarion Hotel and Conference Center

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Ranked #27 of 30 hotels in Ann Arbor
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88 people have reviewed this hotel

Traveler rating
    14
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    19
    14
    26
See reviews for
26
21
7
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Palatine, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2014

My husband and I stayed here in January 2014 while visiting family in Ann Arbor. Our room was clean and comfortable and we will definitely stay there again. It was convenient to get on and off the express way and the rates were very reasonable.

Was this review helpful? Yes 1
Top Contributor
98 reviews 98 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 20, 2014

We stayed here New Years eve prior to the Winter Classic in Ann Arbor. The hotel was ideally situated for us right off of the highway. It was clean, but it was expensive. The service was friendly, but they essentially had one person working at the front desk trying to service a lot of people. Also, our room kept getting... More

Was this review helpful? Yes 1
Antoine A, General Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Your feedback is important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Saginaw, Michigan
2 reviews
5 of 5 stars Reviewed January 19, 2014

Dear Clarion Hotel, I don't usually write negative online reviews but am so disappointed with the situation, I wanted to make sure you received feedback. Especially since it is something that can be changed. We have been utilizing your hotel on and off for the past few years which works perfectly when we have early Saturday fencing tournaments in Ann... More

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Antoine A, General Manager at Clarion Hotel and Conference Center, responded to this review

Dear Susie, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet your expectations in regards to your request to extend pool hours. Unfortunately, your request was not met due to the hotel policy. After hours and early mornings... More

Sault Ste. Marie, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 18, 2014

First of all, paying over $160/night for that dump is just crazy! To say the building is in need of upgrades and repairs is an understatement...just tear it down. When we checked in the girl didn't really seem to care that I was standing in front of her waiting for a few mins while her and the other front desk... More

Was this review helpful? Yes 2
Antoine A, Manager at Clarion Hotel and Conference Center, responded to this review

Dear Kristen, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More

Toronto, Canada
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 4, 2014

Stayed here the night before the winter classic at Michigan Stadium. The hotel room was nice and the staff were helpful. The hotel ran a shuttle service to the game that made getting there really easy.

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Antoine A, General Manager at Clarion Hotel and Conference Center, responded to this review

Thank you for taking the time to provide a feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! General Manager More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2014

My boyfriend and I were heading to Ann Arbor to catch the Winter Classic (Go Leafs!) and obviously all the hotels doubled/tripled their rates. Normally the Clarion is about $80/night and we paid $200/night. Would I ever pay $200 to stay there, probably not, not worth it. We arrived before check-in and the front staff were kind enough to hold... More

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Antoine A, Manager at Clarion Hotel and Conference Center, responded to this review

Dear guest, Thank you for choosing the Clarion/Ann Arbor to accommodate you for the Winter Classics! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. However, we are very happy to hear that the front desk staff was satisfactory, and that you enjoyed the setup of the hotel. Thank you for brining... More

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 24, 2013

I had a booking there for this new years eve in hopes of spending the night in AA then going to the Winter Classic the next morning. Unfortunately life circumstances came up and I can no longer make the trip. They refuse to work with me and say that they will not cancel the reservation under any circumstances and I... More

Was this review helpful? Yes 1
Antoine A, General Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, On behalf of our entire team, I would like to apologize for failing to meet your expectations in regards to your request for canceling a reservation. The hotel policies and procedures are guidelines for our staff to follow to ensure customer's satisfaction. Cancelation policies are made according to potential events in the area to maximize potential hotel occupancy. Unfortunately,... More

Lowell, Michigan
Senior Contributor
30 reviews 30 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 21, 2013

We have always had wonderful rooms at this property for my husband, two young granddarlings, and me. The pool isn't huge, but it's perfect for a seven-year-old and five-year-old. The hot tub is great. The morning breakfast is probably the best we have had at a hotel/motel "free" breakfast. We have stayed here numerous times, and our granddarlings request it... More

Was this review helpful? Yes 1
Antoine A, General Manager at Clarion Hotel and Conference Center, responded to this review

Dear Ginny, We very much appreciate and value your feedback and will share it with our team. Your post will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for... More

Windsor, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 13, 2013

We found this hotel on Priceline...described as a two star hotel, yet we have stayed at much, much nicer 2 star hotels, some of which have been our favourite places to stay...one of the few times that Priceline has let us down... Pros: free wi-fi, small refrigerator in room, payed only 78$/night + taxes (although our fave hotel only cost... More

Was this review helpful? Yes 2
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
85 helpful votes 85 helpful votes
1 of 5 stars Reviewed October 6, 2013

We have just returned from a weekend stay at the Clarion in Ann Arbor. It was a disaster. Our family needed 3 rooms and booked them way ahead for the weekend of Homecoming at UM. The prices are raised all over town. We understand that, but this place, at $169. per night, was not even trying to meet our needs.... More

Was this review helpful? Yes 3
Antoine A, Guest Relations Manager at Clarion Hotel and Conference Center, responded to this review

Valued guest, Thank you for taking the time to inform us of the issues you experienced regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I would like take this opportunity to address these issues. Unfortunately at your check-in day the hotel was fully booked... More

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Additional Information about Clarion Hotel and Conference Center

Also Known As:
Clarion Hotel Ann Arbor
Clarion Hotel
Best Western Ann Arbor
Ann Arbor Best Western
Address: 2900 Jackson Road, Ann Arbor, MI 48103
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 30 hotels in Ann Arbor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Clarion Hotel and Conference Center 2*
Official Description (provided by the hotel):
This Atrium-Style Clarion Hotel & Conference Center is located just 2 miles from the University of Michigan in the college town of Ann Arbor. Ann Arbor is a delightful city that offers cultural diversity, a rich tradition in art, numerous museums, sports and recreation. ... more   less 
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