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Clarion Hotel and Conference Center

2.0 of 5 2900 Jackson Road, Ann Arbor, MI 48103
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Clarion Hotel and Conference Center
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Clarion Hotel and Conference Center
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106 reviews from our community

Traveler rating
    15
    21
    21
    18
    31
See reviews for
35
24
8
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (22)
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    (41)
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Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel showed very well from the outside and did not disappoint once we went in. We liked the layout of the downstairs as it was very open. Our room was nice and clean. The bed was comfortable and my husband thoroughly enjoyed the breakfast. We will definitely consider this hotel on our next visit.

Was this review helpful? Yes 1
Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More

Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The "vapor convention", as mentioned by another reviewer, held at this facility over the weekend, ruin our stay. When we walked into the reception area, it was completely filled with "vapor" as were the rest of the common areas (pool area, hallways, lounge). The smoke alarm went off every 10 minutes, which was promptly cleared by the front desk clerk.... More

Was this review helpful? Yes 1
Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Dear Guest, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I would like to take this opportunity to discuss some of the issues mentioned. The vapexpo that was held at our hotel was closely monitored... More

1 review
1 of 5 stars Reviewed 2 weeks ago

They had a vapor event as in the vapor cigaretts so much for non smoking... It set the smoke alarms off there was so much smoke. There was no where to park they expected people to park in the lot whete "hampton is bring built" staff was very friendly but my stay was horrible and the room was a little... More

Was this review helpful? Yes
Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the troubles you experienced during your stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More

UP of MI
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I don't recommend this hotel One of the WORST hotels! As DIAMOND ELITE members, it is obvious my wife and I stay at Choice Hotels very frequently (47 night thus far this year, with many more to come this year). We rarely if ever have a problem, as the Choice brand really means something. The Clarion in Ann Arbor has... More

Was this review helpful? Yes 2
Windsor, Ontario, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 15, 2014

The staff at this hotel were very accommodating and very helpful, this hotel offers a great hot breakfast also had a bar/restaurant. There are renovations going on at this hotel but were not noticeable ,our room was great we stayed in the Tower which our room was great everything in this room was newly renovated . This hotel also offers... More

Was this review helpful? Yes
Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide such positive feedback regarding your recent stay at our hotel. I am very pleased to hear you enjoyed your recent stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you again for sharing... More

Boston
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 1, 2014

Had two remodeled rooms in the "tower". Rooms were great. Comfortable beds, updated bathrooms, good TV. New microwave, fridge and coffee maker. Staff very friendly and helpful. Breakfast was good. Opened on time at 6 sharp. Eggs, potatoes, sausage along with bagels, muffins, today, cereal. In contrast to some other reviews they had fresh oranges and apples. The restaurant was... More

Was this review helpful? Yes
Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Our management team strives to improve the appearance of the hotel as well as guest accommodations. So, I am very pleased to hear you found the staff friendly and the rooms enjoyable. Thank you again for sharing your experience, and we hope your... More

Williamsburg, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed August 17, 2014

Upon arriving into ann arbor from a long trip for virginia to muskegon to ann arbor, I was able to check into the hotel earlier than normal. When I pulled into the parking lot I could tell that they were in process of remodeling! The outside landscaping needs work, but that would be the last thing to do in a... More

Was this review helpful? Yes
Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank your for taking the time to provide such positive feedback regarding your recent stay at our hotel. I am very pleased to hear you enjoyed your stay and found all staff accommodating and friendly. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Thank you again for... More

DSergi
Top Contributor
53 reviews 53 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 17, 2014

I wound up at the Clarion because not much else was available. The rooms were clean and the bed comfortable. The place was dated and smelled a bit musty. The indoor pool was actually nice and the staff was accommodating. Not my first choice but not a bad place.

Was this review helpful? Yes
Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Sincerely, Ellie Clegg Front Desk Manager Clarion Hotel and Conference Center 734-665-4444 More

Culpeper, Virginia
1 review
1 of 5 stars Reviewed August 9, 2014

We had booked this hotel on priceline and paid $110 a night for 10 nights. We had problem for the start, fuzzy TV, internet didn't work, bugs in room. After spending 30 minutes of the phone with internet tech support, they moved us to a different room. Still no service, bugs found in the room, broken chairs, whirlpool wasn't working... More

Was this review helpful? Yes
Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. I would like to take this opportunity to apologize for the inconvenience of our wireless internet being down. I would also like to apologize for not being able to upgrade you to our top suite as you requested, it was already occupied. Regarding... More

Elkhorn, Wisconsin
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 9, 2014

We stayed at the Clarion for the first time in Ann Arbor because of a wedding August 26th....We had to climb stairs with our luggage there was no one to help. ..There was no hand soap.....The room was very small and partially under construction...We didn't have the time to find another hotel...The WIFI didn't work....very disappointed!

Was this review helpful? Yes
Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Katherine, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. I would like to take this opportunity to apologize for the displeasing stay you experienced at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience... More

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Additional Information about Clarion Hotel and Conference Center

Address: 2900 Jackson Road, Ann Arbor, MI 48103
Phone Number:
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Clarion Hotel and Conference Center 2*
Number of rooms: 162
Reservation Options:
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Also Known As:
Clarion Hotel Ann Arbor
Best Western Ann Arbor
Ann Arbor Best Western

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