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All 30 Ann Arbor hotels

Clarion Hotel and Conference Center

2.0 of 5 Hotel   |   2900 Jackson Road, Ann Arbor, MI 48103
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34%
Ranked #27 of 30 hotels in Ann Arbor
A recent review
3 of 5 stars reviewed 4 weeks ago
Purelifetravelers Grand Rapids, Michigan
  • Overview
  • Reviews (95)
  • Photos (33)
  • Amenities
  • Room tips (27)
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95 people have reviewed this hotel

Traveler rating
    14
    18
    20
    17
    26
See reviews for
29
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7
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
2 reviews
2 of 5 stars Reviewed 1 week ago

Big Disappointment,, Most units require climbing steps a huge pain moving luggage in with No help or luggage racks. Desk staff not friendly acted like they couldn't be bothered. Rooms are very old, Air conditioners barely cooled rooms. Phone in room didn't work, hair dryer was not working. The poor maintenance man was friendly but overworked. No bargain, you will... More

Was this review helpful? Yes
Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Dear Timothy, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. I would like to take this opportunity to apologize for the inconvenience you experienced during your stay. I would like to assure you all maintenance issues have been addressed. Unfortunately, your stay with us was during our renovation process. Again, I do... More

Grand Rapids, Michigan
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for one night because we came in town for a outdoor wedding. We pull in and we parked in the back then we see off to the side there were a ton of jacuzzi tubs which means oo they are updating. We then went to our room which the elevator was weird it opened in the front... More

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Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. During your stay, there were a small number of rooms that were under construction. I apologize for any inconvenience or displeasing views this may have caused during your stay. As for the unfortunate event of your room chair falling, I would like to... More

2 reviews
2 of 5 stars Reviewed 4 weeks ago

This is the worst hotel I've ever stayed at, outside of a third world country. The lobby, apart from smelling of chlorine, gives a fairly good impression as it's quite grand. At a second glance you realize the windows high up on the lobby walls look like they haven't been washed in months. Then you realize that half the hotel's... More

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Oakland, Michigan
2 reviews
2 of 5 stars Reviewed May 28, 2014

This hotel looks nice when you walk in the lobby and front desk personnel are very nice, but once you get to the rooms, watch out! We had furniture broken, a rusty refrigerator, and no hot water for our morning showers. After a call to the front desk about the water, we were told a maintenance man was being sent.... More

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Port Huron, Michigan
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 28, 2014

I threw a bridal shower there for my niece.....Don from sales was very helpful with details . The event went perfectly....The room was well set up albeit a little dated in decor...The staff incredible..

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Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 10, 2014

This hotel, despite its numerous negative reviews delivers good service at a good value. The rooms are large and clean. The staff are very nice and helpful. The rate is a real value. The location is convenient to I-94, airport, restaurants. I would stay here again for a comparable rate.

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Milwaukee, WI
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 5, 2014

This is a very nice mid-range hotel. We stayed here on our way to Niagara Falls. It's clean, with a good free breakfast, comfortable beds and a decent pool. Nice that it had a fridge as well. Love that the sink is separate from the toilet/shower. Very convenient access to the freeway as well. Great option.

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Palatine, Illinois
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2014

My husband and I stayed here in January 2014 while visiting family in Ann Arbor. Our room was clean and comfortable and we will definitely stay there again. It was convenient to get on and off the express way and the rates were very reasonable.

Was this review helpful? Yes 2
Top Contributor
98 reviews 98 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 20, 2014

We stayed here New Years eve prior to the Winter Classic in Ann Arbor. The hotel was ideally situated for us right off of the highway. It was clean, but it was expensive. The service was friendly, but they essentially had one person working at the front desk trying to service a lot of people. Also, our room kept getting... More

Was this review helpful? Yes 1
Antoine A, General Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Your feedback is important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Saginaw, Michigan
2 reviews
5 of 5 stars Reviewed January 19, 2014

Dear Clarion Hotel, I don't usually write negative online reviews but am so disappointed with the situation, I wanted to make sure you received feedback. Especially since it is something that can be changed. We have been utilizing your hotel on and off for the past few years which works perfectly when we have early Saturday fencing tournaments in Ann... More

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Antoine A, General Manager at Clarion Hotel and Conference Center, responded to this review

Dear Susie, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet your expectations in regards to your request to extend pool hours. Unfortunately, your request was not met due to the hotel policy. After hours and early mornings... More

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Additional Information about Clarion Hotel and Conference Center

Address: 2900 Jackson Road, Ann Arbor, MI 48103
Phone Number:
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Clarion Hotel and Conference Center 2*
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Also Known As:
Clarion Hotel Ann Arbor
Best Western Ann Arbor
Ann Arbor Best Western

33 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This Atrium-Style Clarion Hotel & Conference Center is located just 2 miles from the University of Michigan in the college town of Ann Arbor. Ann Arbor is a delightful city that offers cultural diversity, a rich tradition in art, numerous museums, sports and recreation. ... more   less 
Number of rooms
162

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