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All 30 Ann Arbor hotels

Clarion Hotel and Conference Center

2.0 of 5 Hotel   |   2900 Jackson Road, Ann Arbor, MI 48103
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34%
Ranked #26 of 30 Hotels in Ann Arbor
A recent review
5 of 5 stars reviewed 4 days ago
Jason R Windsor, Ontario, Canada
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102 reviews from our community

Traveler rating
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    21
    18
    28
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33
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Windsor, Ontario, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff at this hotel were very accommodating and very helpful, this hotel offers a great hot breakfast also had a bar/restaurant. There are renovations going on at this hotel but were not noticeable ,our room was great we stayed in the Tower which our room was great everything in this room was newly renovated . This hotel also offers... More

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Boston
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had two remodeled rooms in the "tower". Rooms were great. Comfortable beds, updated bathrooms, good TV. New microwave, fridge and coffee maker. Staff very friendly and helpful. Breakfast was good. Opened on time at 6 sharp. Eggs, potatoes, sausage along with bagels, muffins, today, cereal. In contrast to some other reviews they had fresh oranges and apples. The restaurant was... More

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Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Our management team strives to improve the appearance of the hotel as well as guest accommodations. So, I am very pleased to hear you found the staff friendly and the rooms enjoyable. Thank you again for sharing your experience, and we hope your... More

Williamsburg, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Upon arriving into ann arbor from a long trip for virginia to muskegon to ann arbor, I was able to check into the hotel earlier than normal. When I pulled into the parking lot I could tell that they were in process of remodeling! The outside landscaping needs work, but that would be the last thing to do in a... More

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Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank your for taking the time to provide such positive feedback regarding your recent stay at our hotel. I am very pleased to hear you enjoyed your stay and found all staff accommodating and friendly. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Thank you again for... More

DSergi
Top Contributor
53 reviews 53 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I wound up at the Clarion because not much else was available. The rooms were clean and the bed comfortable. The place was dated and smelled a bit musty. The indoor pool was actually nice and the staff was accommodating. Not my first choice but not a bad place.

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Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Sincerely, Ellie Clegg Front Desk Manager Clarion Hotel and Conference Center 734-665-4444 More

Culpeper, Virginia
1 review
1 of 5 stars Reviewed August 9, 2014

We had booked this hotel on priceline and paid $110 a night for 10 nights. We had problem for the start, fuzzy TV, internet didn't work, bugs in room. After spending 30 minutes of the phone with internet tech support, they moved us to a different room. Still no service, bugs found in the room, broken chairs, whirlpool wasn't working... More

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Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. I would like to take this opportunity to apologize for the inconvenience of our wireless internet being down. I would also like to apologize for not being able to upgrade you to our top suite as you requested, it was already occupied. Regarding... More

Elkhorn, Wisconsin
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 9, 2014

We stayed at the Clarion for the first time in Ann Arbor because of a wedding August 26th....We had to climb stairs with our luggage there was no one to help. ..There was no hand soap.....The room was very small and partially under construction...We didn't have the time to find another hotel...The WIFI didn't work....very disappointed!

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Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Katherine, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. I would like to take this opportunity to apologize for the displeasing stay you experienced at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience... More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 4, 2014

Remember Holidomes? That's what we both thought of as soon as we walked in and were hit with the powerful smell of chlorine. This is an older property with a open atrium. The atrium contains a decent pool and lots of places for a small group to gather and talk. There's a small bar area in the atrium as well.... More

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Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. I would like to take this opportunity to inform you that our hotel is currently undergoing major renovation and I do apologize for... More

2 reviews
2 of 5 stars Reviewed July 13, 2014

Big Disappointment,, Most units require climbing steps a huge pain moving luggage in with No help or luggage racks. Desk staff not friendly acted like they couldn't be bothered. Rooms are very old, Air conditioners barely cooled rooms. Phone in room didn't work, hair dryer was not working. The poor maintenance man was friendly but overworked. No bargain, you will... More

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Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Dear Timothy, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. I would like to take this opportunity to apologize for the inconvenience you experienced during your stay. I would like to assure you all maintenance issues have been addressed. Unfortunately, your stay with us was during our renovation process. Again, I do... More

Grand Rapids, Michigan
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 26, 2014 via mobile

We stayed here for one night because we came in town for a outdoor wedding. We pull in and we parked in the back then we see off to the side there were a ton of jacuzzi tubs which means oo they are updating. We then went to our room which the elevator was weird it opened in the front... More

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Ellie C, Front Office Manager at Clarion Hotel and Conference Center, responded to this review

Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. During your stay, there were a small number of rooms that were under construction. I apologize for any inconvenience or displeasing views this may have caused during your stay. As for the unfortunate event of your room chair falling, I would like to... More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 24, 2014

This is the worst hotel I've ever stayed at, outside of a third world country. The lobby, apart from smelling of chlorine, gives a fairly good impression as it's quite grand. At a second glance you realize the windows high up on the lobby walls look like they haven't been washed in months. Then you realize that half the hotel's... More

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Additional Information about Clarion Hotel and Conference Center

Address: 2900 Jackson Road, Ann Arbor, MI 48103
Phone Number:
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Clarion Hotel and Conference Center 2*
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Also Known As:
Clarion Hotel Ann Arbor
Best Western Ann Arbor
Ann Arbor Best Western

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