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Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area

Ranked #6 of 31 Hotels in Ann Arbor
Certificate of Excellence
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3155 Boardwalk Drive, Ann Arbor, MI 48108
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Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area
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    136 reviews from our community

    Traveler rating
      66
      54
      6
      6
      4
    See reviews for
    36
    29
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    41
    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (18)
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    There are newer reviews for Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area
    See the most recent reviews
    Denver,CO
    Reviewer
    4 reviews 4 reviews
    1 helpful vote 1 helpful vote
    4 of 5 stars Reviewed September 16, 2014

    We stayed at this nice hotel for a football weekend after reading the positive reviews on Trip Advisor. I would highly recommend this hotel. The staff was helpful and very friendly. The rooms were nice, clean and quiet with comfortable beds. The location was great for a football weekend. Close to the stadium but not too close to all of... More 

    Was this review helpful? Yes 1
    Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

    Dear micktooth, Thank you for your wonderful review! I'm happy to see that everything went great during your stay, and we appreciate your recommendation to other travelers. Hopefully we will see you again during future trips to Ann Arbor. Sincerely, Shannon B., Director of Sales More 

    Walden, Tenn
    Top Contributor
    229 reviews 229 reviews
    78 hotel reviews
    117 helpful votes 117 helpful votes
    4 of 5 stars Reviewed August 22, 2014

    The Holiday Inn is located adjacent to Ann Arbor's shopping mall and not, as the name implies, very near to the U of M campus. It's tucked away on a side street amid a number of other hotels, fast food restaurants and quite close to the mega shopping district. The rooms, staff, and facilities are all up to par from... More 

    Was this review helpful? Yes
    Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

    Dear civilwarguy, Thank you for your review of our hotel. I'm happy to hear that you found all of our amenities to be up to par with what you were expecting. We look forward to having you stay with us again on any future trips to Ann Arbor! Warm Regards, Shannon B., Director of Sales More 

    Wilton, Connecticut
    Senior Contributor
    24 reviews 24 reviews
    10 hotel reviews
    9 helpful votes 9 helpful votes
    5 of 5 stars Reviewed August 10, 2014

    This hotel is conveniently located near the south campus of Univ of Mich. We stayed here while doing a campus visit. Very comfortable beds, and great service. There is a restaurant on site for a full breakfast. Service was great, Food was okay and they need better coffee. There are plenty of restaurant chains nearby and busy downtown Ann Arbor... More 

    Was this review helpful? Yes 1
    Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

    Dear jaa251, We are glad to hear you found our hotel convenient to your destination near the University of Michigan and that your stay was comfortable. Your positive comments and feedback will be shared with our staff. Thank you for taking time to express your opinion. We value your business and look forward to serving you in the future. Best... More 

    IL
    Top Contributor
    221 reviews 221 reviews
    91 hotel reviews
    95 helpful votes 95 helpful votes
    4 of 5 stars Reviewed August 5, 2014

    Overall the hotel is clean enough, but it's always sad to immediately notice hair in the bathroom sink and shower. They do have a restaurant but it didn't look like much so we went out to eat instead. They really gouged the rate, but I expected that since it was a busy weekend.

    Was this review helpful? Yes
    Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

    Dear tc3399, We appreciate you taking time to express your thoughts about your recent visit. Feedback is very important to us and we will use your comments to improve our service and amenities. We hope that on future visits to Ann Arbor you will choose our hotel again. Thank you very much for your business - it is taken very... More 

    Contributor
    15 reviews 15 reviews
    15 hotel reviews
    5 helpful votes 5 helpful votes
    5 of 5 stars Reviewed August 5, 2014

    Stayed here for a night on a business trip in Michigan. Everything was very clean. Hotel was very nice. Our suite was nice and roomy. And the bed was comfy. There was a pool indoors but didnt get to use it. Breakfast in the morning was very good. Lots of options to choose from. Staff was nice. Definately recommend.

    Was this review helpful? Yes
    Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

    Dear Kidron733, Thank you for your review! I'm glad everything went well with your stay and that you found our spacious suites perfect for your needs. Next time you are in the area, you will have to be sure that you try out our pool! Shannon B., Director of Sales More 

    Boise, Idaho
    Top Contributor
    233 reviews 233 reviews
    35 hotel reviews
    79 helpful votes 79 helpful votes
    4 of 5 stars Reviewed August 5, 2014

    This is our 3rd but not final trip to the area to visit family and by far the best of the three different hotels we have stayed at! The room was comfortable, clean and quite, even though we were adjacent to the elevators! No noise! The house keeping staff was amazing! We would see them i passing outside or in... More 

    Was this review helpful? Yes
    Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

    Dear PamelaP, Thank you for your wonderful comments! I will be sure that our housekeepers see them. We work very hard to create a staff that delivers the level of service that our customers have come to expect, and the level that we strive to achieve. It is great to hear that they are exceeding those expectations. We would be... More 

    Charlotte, North Carolina
    Senior Reviewer
    6 reviews 6 reviews
    7 helpful votes 7 helpful votes
    5 of 5 stars Reviewed August 4, 2014

    Exceedingly clean is great but customer service is excellent. Even the cleaning staff was friendly and laughing as they cleaned other people's room. Now that is a great attitude. This was on par with service at the Ritz except friendlier. The manager was amazing. He bussed tables at breakfast even thought their was plenty of staff. Every employee we met... More 

    Was this review helpful? Yes 2
    Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

    Dear HeatherH74, Thank you for the great comments about your visit to Ann Arbor for the big soccer match. We are grateful for your business and the recognition of the efforts of our staff and the quality of the amenities we provide. We hope you have the opportunity to return to Ann Arbor in the future and we look forward... More 

    Naugatuck, Connecticut
    Reviewer
    4 reviews 4 reviews
    5 of 5 stars Reviewed July 26, 2014

    I cannot say enough good about this hotel. Friendly Staff always smiling and willing to help. Very Clean. Mark is a great manager. Location is great. Rooms comfortable and clean. 5 star stay. Ann Arbor was a great city and this hotel made it all the better. The downtown is filled with the most fantastic shops and restaurants. Check out... More 

    Was this review helpful? Yes
    Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

    Dear Mr. V, We are very happy to learn you had a great stay at our hotel and enjoyable visit to Ann Arbor. Thank you for your very kind comments which will be shared with our entire team. Your business is very much appreciated and we look forward to being of service again in the very near future. Warm regards,... More 

    Tulsa, Oklahoma
    Senior Contributor
    25 reviews 25 reviews
    5 hotel reviews
    8 helpful votes 8 helpful votes
    3 of 5 stars Reviewed July 22, 2014

    I've stayed in several Holiday Inn hotels, but this one might be the worst for the bed comfort. The hotel itself was nice, no continental breakfast-but that's okay. The girl at the front when I checked in was really sweet & helpful. It was clean and maintained well and good location. But the bed...Eek! It also didn't help that right... More 

    Was this review helpful? Yes
    Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

    Dear azemmie, Thank you for the helpful comments about your visit. We are sorry to hear that you found the bed comfort to be less than expected and you could not block the exterior light. We will use this feedback to make improvements. It is good to hear that other aspects of your stay were positive. We hope to have... More 

    Ann arbor
    1 review
    5 of 5 stars Reviewed July 22, 2014

    Clean rooms, attention to detail, and amazing, friendly, welcoming staff that surpassed our expectations. We certainly appreciated the genuine attempt by the holiday inn to make our stay pleasant for both me and my husband as well as our children. Very enjoyable stay for our entire family!

    Was this review helpful? Yes
    Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

    Dear Stafanie450, We are pleased to hear that you and your family had a positive experience at our hotel. Our entire team works hard to assure each guest has an experience such as yours. Thank you for taking time to share these nice comments. Your business is taken very seriously and we very much hope that we have other opportunities... More 

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    Additional Information about Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area

    Address: 3155 Boardwalk Drive, Ann Arbor, MI 48108
    Phone Number:
    Location: United States > Michigan > Ann Arbor
    Price Range (Based on Average Rates): $$
    Hotel Class:3 star — Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area 3*
    Number of rooms: 110
    Reservation Options:
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    Also Known As:
    Holiday Inn Hotel And Suites Ann Arbor Univ. Michigan Area
    Holiday Inn Ann Arbor
    Ann Arbor Holiday Inn
    Hotel Style:
    #4 Family Hotel in Ann Arbor
    #5 Business Hotel in Ann Arbor

    29 photos of this hotel

    Management photos: Courtesy of the property manager

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    Room/suite (10)
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    Dining (5)
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    Hotel & grounds (3)
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    Business center/function rooms (5)
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    Other (3)
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    Amenities

    Highlights
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    Official Description (provided by the hotel)
    Discover Ann Arbor s Newest 100% Smoke-free Hotel The Holiday Inn and Suites Ann Arbor, Michigan features 107 non-smoking guest rooms, including 18 spacious standard and Jacuzzi suites. Our beautiful guestrooms include plush pillow-top mattresses, refrigerators and microwaves in every room and so much more. Amenities include our full service restaurant and lounge, Mallett's Creek Bar & Grille which offers affordable dining, cocktails and room service, a full-service business center, indoor pool, whirlpool, spacious fitness room, and free high-speed Internet access. With 1300 sq. ft. of flexible meeting space, we are Ann Arbor s small meeting specialist. Nearby attractions include Detroit Wayne County Airport (DTW), which is just 25 miles from the hotel, University of Michigan's Main Campus, downtown Ann Arbor, and Michigan s Stadium, or the Big House are just 3 miles away. We are also just four blocks from Briarwood Mall which features shopping and a wide array of restaurants to choose from. We are conveniently located near the following businesses: Google, Proquest, Thompson Reuters (formerly Thomson Medstat), Toyota Technical Center, Service Brands, U of M, Sorenson and Affinia. ... more   less 
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    Questions & Answers

    Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area staff and other travelers.
    1 question
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    Questions? Get answers from Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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