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All 30 Ann Arbor hotels

Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area

3.0 of 5 Hotel   |   3155 Boardwalk Drive, Ann Arbor, MI 48108
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88%
Ranked #5 of 30 hotels in Ann Arbor
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed October 31, 2013
Ignitowsky Massachusetts
  • Reviews (112)
  • Photos (24)
  • Prices
  • Amenities
  • Room tips (10)
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112 people have reviewed this hotel

Traveler rating
    54
    45
    4
    5
    4
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29
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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There are newer reviews for Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area
See the most recent reviews
Massachusetts
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 31, 2013

The room was clean and spacious. The bed was fine. The hotel itself was very clean and most of the staff were very friendly. My only complaint was that the heavy drapes on the sides of the window were decorative and couldn't be moved over the white drapes that let a lot of morning sun through. The halls had pretty... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 19, 2013

When we first checked in, we were impressed. The hotel lobby was lovely and the front desk staff were courteous and helpful. When we opened the door to our "Boardroom Suite" however we were met with a strong sewer gas like smell ( I actually checked all aroud the suite to make sure thetoilet was flushed and someone had not... More

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Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Pauszecf, Thank you for the comments about your recent visit to our hotel. We sincerely apologize for the experience you had with the strange odor and the operating condition of the air conditioning unit. These defects are not acceptable and neither is the lack of attention to attempt to correct the situation immediately. Your feedback will be used to... More

NJ
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 29, 2013 via mobile

We had great hopes for this hotel but was a disappointment especially with housekeeping. We left the room for an entire day and the room was not cleaned. Housekeeping showed up at 2:00 and whined about how they had 3 floors to clean and could not not clean our room. Even after we left the room again, housekeeping just threw... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear vacationum, Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the housekeeping services you received that did not live up to your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that reason, the comments are... More

Ann Arbor, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2013

For someone who is first time to Ann Arbor like myself, this is the hotel that I strongly recommended. I picked this hotel when I was in a hurry and thinking that since I was going to be here for 10 days getting ready for my son to go to university, I would have time to shop for a better... More

Was this review helpful? Yes 3
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 19, 2013

I have stayed here on multiple occasions and find the staff to be friendly and the facility is clean and easy to access. No included breakfast is a shortcoming and one can go to fast food nearby. Coffee is coffee but not that good. Wish there was a good coffee and breakfast option available. Bar restaurant is one i have... More

Was this review helpful? Yes 1
Toledo, Ohio
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 8, 2013

I found almost every interaction with the hotel staff to be friendly and pleasant. Something that even translated to other guests at the hotel, as everyone was so friendly to us. With many hotels, restaurants, and any other service-oriented businesses, the staff gives you the impression that the customer is interrupting them from doing what they really want to be... More

Was this review helpful? Yes 1
Senoia, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2013

We traveled to Michigan to compeat in the AAU Jr. Olympics. The manager Mark Kuykendall and his staff went out of their way to meet every need my family had. They made my family feel special. Everyday after my son compeated he would run to Mark's office to share stories about his day at the Jr. Olympics. Mark would stop... More

Was this review helpful? Yes 1
Ludington, Michigan
Top Contributor
63 reviews 63 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 26, 2013

Great stay starting with Kim at reception when we arrived. Made us feel very welcome. Great comfortable room and a good night's sleep. They have a very nice pool and are convenient to the U of M "Big House".

Was this review helpful? Yes 1
Coarsegold, California
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 22, 2013

This is a very good hotell located in an excellent area. It is very convenient to the University, business area, interstates,etc. The hotel was very nice and well maintained. The rooms are very clean and comfortable. The staff could not have been nicer. The rate was a good value for the area.

Was this review helpful? Yes 1
San Juan, Puerto Rico
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 30, 2013

This hotel is a good business hotel. Is clean, very comfortable beds and well centralized. Close to the University of Michigan and very accessible from US 94. Good price, value and friendly people. It has good parking and feel like a very secure area.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area

Also Known As:
Holiday Inn Hotel And Suites Ann Arbor Univ. Michigan Area
Holiday Inn Ann Arbor
Ann Arbor Holiday Inn
Address: 3155 Boardwalk Drive, Ann Arbor, MI 48108
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Ann Arbor
#6 Business Hotel in Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area 3*
Official Description (provided by the hotel):
Discover Ann Arbor s Newest 100% Smoke-free Hotel The Holiday Inn and Suites Ann Arbor, Michigan features 107 non-smoking guest rooms, including 18 spacious standard and Jacuzzi suites. Our beautiful guestrooms include plush pillow-top mattresses, refrigerators and microwaves in every room and so much more. Amenities include our full service restaurant and lounge, Mallett's Creek Bar & Grille which offers affordable dining, cocktails and room service, a full-service business center, indoor pool, whirlpool, spacious fitness room, and free high-speed Internet access. With 1300 sq. ft. of flexible meeting space, we are Ann Arbor s small meeting specialist. Nearby attractions include Detroit Wayne County Airport (DTW), which is just 25 miles from the hotel, University of Michigan's Main Campus, downtown Ann Arbor, and Michigan s Stadium, or the Big House are just 3 miles away. We are also just four blocks from Briarwood Mall which features shopping and a wide array of restaurants to choose from. We are conveniently located near the following businesses: Google, Proquest, Thompson Reuters (formerly Thomson Medstat), Toyota Technical Center, Service Brands, U of M, Sorenson and Affinia. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Ann Arbor #6 Business Hotel in Ann Arbor
Hotel Class
Official Description (provided by the hotel)
Discover Ann Arbor s Newest 100% Smoke-free Hotel The Holiday Inn and Suites Ann Arbor, Michigan features 107 non-smoking guest rooms, including 18 spacious standard and Jacuzzi suites. Our beautiful guestrooms include plush pillow-top mattresses, refrigerators and microwaves in every room and so much more. Amenities include our full service restaurant and lounge, Mallett's Creek Bar & Grille which offers affordable dining, cocktails and room service, a full-service business center, indoor pool, whirlpool, spacious fitness room, and free high-speed Internet access. With 1300 sq. ft. of flexible meeting space, we are Ann Arbor s small meeting specialist. Nearby attractions include Detroit Wayne County Airport (DTW), which is just 25 miles from the hotel, University of Michigan's Main Campus, downtown Ann Arbor, and Michigan s Stadium, or the Big House are just 3 miles away. We are also just four blocks from Briarwood Mall which features shopping and a wide array of restaurants to choose from. We are conveniently located near the following businesses: Google, Proquest, Thompson Reuters (formerly Thomson Medstat), Toyota Technical Center, Service Brands, U of M, Sorenson and Affinia. ... more   less 
Number of rooms
110

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