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Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area

Certificate of Excellence
3.0 of 5
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3155 Boardwalk Drive, Ann Arbor, MI 48108
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Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area
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Ranked #5 of 31 Hotels in Ann Arbor
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Sassix Canada
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136 reviews from our community

Traveler rating
    66
    54
    6
    6
    4
See reviews for
36
29
10
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (36)
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Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here 4 nights for a business trip. This hotel is in an industrial park, but within walking distance of Briarwood Mall. The hotel itself was very clean and well kept, and staff all over the hotel ( from the restaurant/bar, to the room service folks to front desk to the shuttle driver) greeted me daily with smiles. Good exercise... More 

Was this review helpful? Yes
Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Sassix, Thank you for your recent stay and for your wonderful comments! We appreciate having your business and are very happy to see that everything exceeded your expectations. We look forward to having you as our guest again in the future. Warm Regards, Shannon B., Director of Sales More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Had a great experience with really nice rooms. Hayley at the front desk was the best part about the stay! Really friendly and went out of her way to upgrade our rooms and make sure we had a great time. I travel a lot and see many hotels and she was the best front desk person I've had, not to... More 

Was this review helpful? Yes
Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Zeek111, Thank you for choosing our hotel for your stay in Ann Arbor and for your wonderful comments about our hotel. I will be sure to pass these along to the staff, and we hope to see you back again next time you are in the Ann Arbor area! Warm Regards, Shannon B., Director of Sales More 

Hudson, Michigan
1 review
5 of 5 stars Reviewed 5 weeks ago

My husband and I went to this hotel for a weekend get away and were very pleased with the room and helpful staff. The room was very clean. We enjoyed a good breakfast in the restaurant with friendly, helpful wait staff.

Was this review helpful? Yes
Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear 88Laura8888, Thank you for taking time to post a review, and for your wonderful comments! I'm happy that you enjoyed your stay and that you were able to relax and enjoy breakfast as well. I hope to have you back as our guests anytime you are in the area. Warm Regards, Shannon B., Director of Sales More 

North Branch
2 reviews
5 of 5 stars Reviewed February 3, 2015

This Holiday Inn is EXCELLENT. The facility is very clean and fresh. The staff and management has always gone above and beyond to make sure our stay meets our needs and expectations. The ADA Accessible rooms are the best I've experienced in 34 years. I highly recommend this Holiday Inn facility.

Was this review helpful? Yes
Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear JackL, Thank you for your wonderful review and recommendation! I'm glad that you have found our property to exceed your expectations during your trips to Ann Arbor, and we look forward to having you as our guest again in the future. Warm Regards, Shannon B., Director of Sales More 

albuquerque
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 21, 2015

Hotel is in a perfect location for shopping & restaurants and AWAY from the hustle and bustle of the University of Michigan (just a short drive if you want to get involved there.) We appreciated the clean, updated and organized hotel as well as the breakfast at the restaurant. Our waitress Fernanda was so sweet, helpful and we received excellent... More 

Was this review helpful? Yes
Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear nmtravelbug, Thank you for taking time to review your stay with us and for your wonderful comments! I'm glad that you found everything to be pleasant during your stay. Fernanda is a valuable part of our team, and I will be sure that your comments are passed along to her as well. We look forward to having you as... More 

1 review
4 of 5 stars Reviewed December 7, 2014

I've only spent one night here, but the room is quiet. The bed is comfortable. My only complaint so far is that there is no TV Land or Nick-at-Nite on the cable selections. Not a big deal, but it would be nice. I'm here until Thursday, so I'll let you know how the rest of my stay goes.

Was this review helpful? Yes
Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Carol S, Thank you for staying with us and for the feedback regarding your visit. We will look into those TV channel selections you mentioned. Please let me know if there is anything we can do to make your time with us more comfortable. We hope to have the opportunity to be of service in the future. Warm regards,... More 

Singapore
1 review
5 of 5 stars Reviewed November 22, 2014

The hotel is clean and the staff are very helpful. Although the restaurant is small, the service is good and the waitresses are very attentive. House-keeping is prompt and requests made are always met. A very pleasant stay.

Was this review helpful? Yes
Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Jollysun, We appreciate your kind comments about our hotel and our wonderful staff and are happy you had a pleasant visit. It is our hope that we can be of service in the future. Warm regards, Mark K. GM More 

Glendora, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 4, 2014

Excellent service very polite and informative when having questions and if any concerns. Very professional staff , clean , ideal location , quiet and accommodating in every facet. Would highly recommend this hotel reasonably price great people when checking in and management always there to make sure you're happy with the hotel.

Was this review helpful? Yes
Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Orin 7, Thank you for the feedback about your recent stay at our hotel - it is valuable to us in our effort to improve our service. Your comments regarding the TV options will be taken into consideration and your concern is understood. We very much appreciate your business and look forward to the opportunity to be of service... More 

Gallup, New Mexico
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 3, 2014

I stayed here on business and the hotel room was very nice. Rooms have plenty of space and I found everything to be working properly. Bathroom was very clean. The only draw back to my stay was limited TV channels and the options for adult were not hidden. If I was traveling with family I would not stay here or... More 

Was this review helpful? Yes
Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Orin 7, Thank you for the feedback about your recent stay at our hotel - it is valuable to us in our effort to improve our service. Your comments regarding the TV options will be taken into consideration and your concern is understood. We very much appreciate your business and look forward to the opportunity to be of service... More 

Minneapolis
Top Contributor
51 reviews 51 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 14, 2014

I recently stayed here with my husband and adult son while visiting my daughter at the U of Michigan. The stay was surprisingly nice. I especially loved the staff that checked us in, they were efficient, friendly and helpful. The first room we were given reeked of cigarette smoke (even though it is a non-smoking hotel). We called down and... More 

Was this review helpful? Yes 1
Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Minnetonkamon, Thank you for the nice comments about your recent stay with us. I apologize for the inconvenience of switching to a different room, but very glad you were taken care of quickly. We look forward to being of service one more time next May and wish we could have connected with you and your family sooner! Your feedback... More 

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57 photos of this hotel

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