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All 30 Ann Arbor hotels

Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area

3.0 of 5 Hotel   |   3155 Boardwalk Drive, Ann Arbor, MI 48108
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Ranked #5 of 30 hotels in Ann Arbor
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
civilwarguy Walden, Tenn
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125 people have reviewed this hotel

Traveler rating
    59
    50
    6
    6
    4
See reviews for
33
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Walden, Tenn
Top Contributor
187 reviews 187 reviews
65 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

The Holiday Inn is located adjacent to Ann Arbor's shopping mall and not, as the name implies, very near to the U of M campus. It's tucked away on a side street amid a number of other hotels, fast food restaurants and quite close to the mega shopping district. The rooms, staff, and facilities are all up to par from... More

Was this review helpful? Yes
Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear civilwarguy, Thank you for your review of our hotel. I'm happy to hear that you found all of our amenities to be up to par with what you were expecting. We look forward to having you stay with us again on any future trips to Ann Arbor! Warm Regards, Shannon B., Director of Sales More

Wilton, Connecticut
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located near the south campus of Univ of Mich. We stayed here while doing a campus visit. Very comfortable beds, and great service. There is a restaurant on site for a full breakfast. Service was great, Food was okay and they need better coffee. There are plenty of restaurant chains nearby and busy downtown Ann Arbor... More

Was this review helpful? Yes 1
Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear jaa251, We are glad to hear you found our hotel convenient to your destination near the University of Michigan and that your stay was comfortable. Your positive comments and feedback will be shared with our staff. Thank you for taking time to express your opinion. We value your business and look forward to serving you in the future. Best... More

IL
Top Contributor
171 reviews 171 reviews
72 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall the hotel is clean enough, but it's always sad to immediately notice hair in the bathroom sink and shower. They do have a restaurant but it didn't look like much so we went out to eat instead. They really gouged the rate, but I expected that since it was a busy weekend.

Was this review helpful? Yes
Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear tc3399, We appreciate you taking time to express your thoughts about your recent visit. Feedback is very important to us and we will use your comments to improve our service and amenities. We hope that on future visits to Ann Arbor you will choose our hotel again. Thank you very much for your business - it is taken very... More

Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a night on a business trip in Michigan. Everything was very clean. Hotel was very nice. Our suite was nice and roomy. And the bed was comfy. There was a pool indoors but didnt get to use it. Breakfast in the morning was very good. Lots of options to choose from. Staff was nice. Definately recommend.

Was this review helpful? Yes
Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Kidron733, Thank you for your review! I'm glad everything went well with your stay and that you found our spacious suites perfect for your needs. Next time you are in the area, you will have to be sure that you try out our pool! Shannon B., Director of Sales More

Boise, Idaho
Top Contributor
198 reviews 198 reviews
29 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our 3rd but not final trip to the area to visit family and by far the best of the three different hotels we have stayed at! The room was comfortable, clean and quite, even though we were adjacent to the elevators! No noise! The house keeping staff was amazing! We would see them i passing outside or in... More

Was this review helpful? Yes
Shannon_Betrus, Director of Sales at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear PamelaP, Thank you for your wonderful comments! I will be sure that our housekeepers see them. We work very hard to create a staff that delivers the level of service that our customers have come to expect, and the level that we strive to achieve. It is great to hear that they are exceeding those expectations. We would be... More

Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Exceedingly clean is great but customer service is excellent. Even the cleaning staff was friendly and laughing as they cleaned other people's room. Now that is a great attitude. This was on par with service at the Ritz except friendlier. The manager was amazing. He bussed tables at breakfast even thought their was plenty of staff. Every employee we met... More

Was this review helpful? Yes 1
Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear HeatherH74, Thank you for the great comments about your visit to Ann Arbor for the big soccer match. We are grateful for your business and the recognition of the efforts of our staff and the quality of the amenities we provide. We hope you have the opportunity to return to Ann Arbor in the future and we look forward... More

Naugatuck, Connecticut
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 26, 2014

I cannot say enough good about this hotel. Friendly Staff always smiling and willing to help. Very Clean. Mark is a great manager. Location is great. Rooms comfortable and clean. 5 star stay. Ann Arbor was a great city and this hotel made it all the better. The downtown is filled with the most fantastic shops and restaurants. Check out... More

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Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Mr. V, We are very happy to learn you had a great stay at our hotel and enjoyable visit to Ann Arbor. Thank you for your very kind comments which will be shared with our entire team. Your business is very much appreciated and we look forward to being of service again in the very near future. Warm regards,... More

Tulsa, Oklahoma
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 22, 2014

I've stayed in several Holiday Inn hotels, but this one might be the worst for the bed comfort. The hotel itself was nice, no continental breakfast-but that's okay. The girl at the front when I checked in was really sweet & helpful. It was clean and maintained well and good location. But the bed...Eek! It also didn't help that right... More

Was this review helpful? Yes
Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear azemmie, Thank you for the helpful comments about your visit. We are sorry to hear that you found the bed comfort to be less than expected and you could not block the exterior light. We will use this feedback to make improvements. It is good to hear that other aspects of your stay were positive. We hope to have... More

Ann arbor
1 review
5 of 5 stars Reviewed July 22, 2014 via mobile

Clean rooms, attention to detail, and amazing, friendly, welcoming staff that surpassed our expectations. We certainly appreciated the genuine attempt by the holiday inn to make our stay pleasant for both me and my husband as well as our children. Very enjoyable stay for our entire family!

Was this review helpful? Yes
Mark K, General Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear Stafanie450, We are pleased to hear that you and your family had a positive experience at our hotel. Our entire team works hard to assure each guest has an experience such as yours. Thank you for taking time to share these nice comments. Your business is taken very seriously and we very much hope that we have other opportunities... More

Virginia Beach, Virginia
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 7, 2014

But the hotel beds were not 2 queen, but 2 full- makes a difference! Plus the breakfast was additional charge for a "continental buffet" which was actually the standard free breakfast from a hotel of this type. The towels were thick, the location is good but I was still disappointed due to the higher price tag.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review

Dear TravlinATAmom, Thank you for taking the time to review our property. It is pleasing to know that our location and thick towels worked suitably for your needs. However, I apologize if the bed size and breakfast did not meet your expectations. Your review will be used to reconsider improvements needed and I hope that you can give us a... More

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Additional Information about Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area

Address: 3155 Boardwalk Drive, Ann Arbor, MI 48108
Phone Number:
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area 3*
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Also Known As:
Holiday Inn Hotel And Suites Ann Arbor Univ. Michigan Area
Holiday Inn Ann Arbor
Ann Arbor Holiday Inn

22 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Ann Arbor #4 Family Hotel in Ann Arbor
Hotel Class
Official Description (provided by the hotel)
Discover Ann Arbor s Newest 100% Smoke-free Hotel The Holiday Inn and Suites Ann Arbor, Michigan features 107 non-smoking guest rooms, including 18 spacious standard and Jacuzzi suites. Our beautiful guestrooms include plush pillow-top mattresses, refrigerators and microwaves in every room and so much more. Amenities include our full service restaurant and lounge, Mallett's Creek Bar & Grille which offers affordable dining, cocktails and room service, a full-service business center, indoor pool, whirlpool, spacious fitness room, and free high-speed Internet access. With 1300 sq. ft. of flexible meeting space, we are Ann Arbor s small meeting specialist. Nearby attractions include Detroit Wayne County Airport (DTW), which is just 25 miles from the hotel, University of Michigan's Main Campus, downtown Ann Arbor, and Michigan s Stadium, or the Big House are just 3 miles away. We are also just four blocks from Briarwood Mall which features shopping and a wide array of restaurants to choose from. We are conveniently located near the following businesses: Google, Proquest, Thompson Reuters (formerly Thomson Medstat), Toyota Technical Center, Service Brands, U of M, Sorenson and Affinia. ... more   less 
Number of rooms
110

Questions & Answers

Questions? Get answers from Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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