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Comfort Inn & Suites

2.0 of 5
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2376 Carpenter Road, Ann Arbor, MI 48108
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Comfort Inn & Suites
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Ranked #23 of 31 Hotels in Ann Arbor
A recent review
3 of 5 stars reviewed 3 weeks ago
Karen S
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99 reviews from our community

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    27
    21
    21
    12
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37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (99)
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    (25)
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    (35)
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    (23)
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    (16)
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

We came to Ann Arbor for a family function and overpaid for a just OK room. While the room was clean and comfortable the pool and hot tub were filthy! The pool is shared between the Comfort Inn and the Days Inn next door. It was absolutely disgusting!

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Michigan
Top Contributor
149 reviews 149 reviews
45 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room with a king bed (with 5 pillows, both soft and harder), refrigerator, micro, safe, flat screen TV, etc. Curved rod shower curtain, granite counter. No complaints. They had good large choculate chip cookies and fruit drink available in lobby by check-in desk. Free USA newspaper was in the breakfast room. The morning breakfast was just off the lobby... More 

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Toronto
Top Contributor
150 reviews 150 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 7, 2015

We enjoyed our stay at this hotel. The staff couldn't do enough to help us; with directions, restaurant recommendations or just calling the Choice Rewards line. The lobby is clean and offers coffee, tea and cookies all the time. Our room was inviting with crisp white linens, fluffy towels and well maintained furniture. We could have used more light in... More 

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Farmington, New Mexico
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 9, 2015

We stayed here for a weekend trip. At no time during our stay was HOT water available in the lobby for tea and HOT coffee was only available during breakfast, We had to leave very early each morning so did not have breakfast. On Saturday night I requested bath towels from the front desk since our room was left with... More 

Was this review helpful? Yes 2
Champaign, Illinois
Top Contributor
74 reviews 74 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 25, 2015 via mobile

We stayed here as a part of a team event. Normally not my brand. I was leery due to previous negative reviews. The traveler photos were not good. But they were from 2012, so I hoped improvements had been made. I was pleasantly surprised at our room, albeit on the first floor. Bed good, carpet OK. Breakfast area not clean,... More 

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Des Moines, Iowa
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 16, 2014

My son and I traveled to Ann Arbor for a college visit. This was on a non home game weekend. When searching for a hotel I was surprised by the high prices. I paid $89 a night for this hotel. Most hotels were in the $125 - $150 range. The rooms were clean and the breakfast was good for a... More 

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Menominee, MI
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 11, 2014

Although there were a few problems, customer service more than made up for them all. We needed a place that accepted pets, so we couldn't stay at the nearby hotel I'd previously enjoyed. We'd stayed at a Comfort Inn previously that we'd been pleasantly surprised by the quality of before and so choose this place. After we checked in, which... More 

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Traverse City, Michigan
Top Contributor
107 reviews 107 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed September 16, 2014

Although our stay was unexpected, we have come to trust the Comfort Inn franchise as a dependable and affordable hotel. I should have known we pulled under the canopy and we were bombarded by RAP to keep moving but it was raining and we were tired. Entering the lobby, I rang the bell and waited for an extended period of... More 

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Charleston, West Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2014

Can not say enough about this hotel. After a long drive this is the sort of hotel you are happy to visit. The staff was great, the rooms were clean and the doors were the type that close quietly. The food selection at breakfast was outstanding and the breakfast room was immaculate.

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ohio
Top Contributor
229 reviews 229 reviews
26 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed September 4, 2014

booked early, and got a very good rate....very clean, spacious room, the usual good bkfst, and, close to freeway, and downtown ann arbor....plenty of dining options nearby....within 10 minutes of Michigan stadium...took pics w/me wearing my OSU hat in front of the big "M" on the front of stadium...did O-H-I-O in a panoramic shot....take that wolverines!

Was this review helpful? Yes 1
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