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Hilton Garden Inn Ann Arbor

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1401 Briarwood Cir, Ann Arbor, MI 48108
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Hilton Garden Inn Ann Arbor
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436 Reviews from our TripAdvisor Community

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Traveler rating
    315
    96
    19
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    3
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190
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115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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There are newer reviews for Hilton Garden Inn Ann Arbor
See the most recent reviews
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 27, 2014

I love Hilton and this Hilton did not disappoint! The service was amazing, the pool was awesome for my four year old and the breakfast might just be the best part. It was a great deal. We came here for my Sisters birthday and had a blast!

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Alexandra B, It is so great to hear of your wonderful stay. Isn't the pool perfect for 4 year olds? Well, really for any age!! The fountains seem to be as much fun for the parents as the kids! We hope to see you back soon to celebrate the next birthday. Kind Regards, Christina Bell More 

Dayton, Ohio, United States
1 review
5 of 5 stars Reviewed December 26, 2014

Okay so Im and Ann Arbor native but about two years ago moved to Ohio. Evrytime I go back home I strive to stay at this wonderful hotel! The staff is amazing and funny. The pool is great for my son and nephew! The hot tub is FANTASTIC! The rooms are very modern and beautiful. Close to the Briarwood Mall... More 

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Dijah B, Wow, thank you for the glowing review! We are so happy to be your hotel of choice every time you come to Ann Arbor. I will be sure to share all of your kind comments with the team, but especially with Lynn, Henry and Debra. See you soon! Christina Bell More 

meeechigan1
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 24, 2014

please with the hotel and its location. Clean. The room appeared to mostly clean but you never know with any hotel room. As is usually the staff is friendly and helpful. Given the hotel is in Ann Arbor they should be serving Zingerman's coffee and not the back wash served from their coffee pots. The room was slightly overpriced

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hello meechigan1, Thank you so much for taking the time to provide us with a review of your recent stay. I am pleased to hear that you enjoyed your stay and found the hotel to be clean and to your standards. We appreciate the suggestion regarding the Zingerman's Coffee and will look further into this. Kind Regards, Christina Bell More 

USA
1 review
5 of 5 stars Reviewed December 21, 2014

Excellent facility - rooms are nice, pillows and sheets are plenty and clean, towels are enough. Breakfast gives you good options. One of the best facility we have stayed at. We arrived early as our flight into Detroit was early and we reached hotel at 9am. They gave us a room this early. Most hotels have started to charge extra... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi MktgProf, Thank you for the great review of your recent stay! We are so happy to hear that you enjoyed your stay and your early check in. We know how hard it can be to arrive early and wait - that's why we try not to have our guests go through that! We hope to see you in Ann... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed December 20, 2014

My 95 year old Grandmother lives in Ann Arbor so I visit her often (i.e. a few times a year) and I always stay at this hotel. From my first visit years ago through my current visit right now the staff warmingly welcomed me and my family and they always go above and beyond to ensure my stay is as... More 

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi RozParker, Wow! Thank you for the raving review! Our team loves having you stay at the hotel and they were thrilled to see your kind remarks - especially Joe, Olivia and CeCe. We will see you again soon! Kind Regards, Christina Bell More 

Savannah, GA, United States
1 review
5 of 5 stars Reviewed December 19, 2014

Christin at the front desk was amazing. She made sure we had everything we needed. She really went out of her way to make sure we were taken care of. My wife and I were in Ann Arbor, MI for medical reasons and after the procedures my wife had, she wasn't doing very well. Christin made sure that my wife... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Jo Ann C, Thank you so much for taking the time to provide us with a great review of your recent stay. I am so pleased to hear that you were well taken care of during your time here. We know that it is never fun to be in a new place when you are feeling unwell. We hope... More 

Stoney Creek, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 14, 2014

Overall we had a good stay. We stayed for 3 nights since we had to attend a weekend wedding. The room was spacious. We had a fridge and a microwave which was important specially that we were travelling with a toddler. The place looked clean and well maintained. They had Keurig, which was really a plus. It's within walking distance... More 

Was this review helpful? Yes 1
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Druggist_13, Thank you for taking the time to provide us with such a nice review. I am happy to hear that you had the opportunity to enjoy many of our amenities like the pool and Keurig coffee makers. I will be sure to share all of your feedback with our team so we can continue to improve our guests'... More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 13, 2014

We did a trip across the states and after 3 days on the road we wanted to sleep in a good bed, but with 3 dogs that wasn't easy to find a hotel that would accept 3 dogs and the Hilton did accept, in fact , that's the only hotel who did accept and they give us the nearest room... More 

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hello Vanessa G, I am so happy to hear that you had a nice stay. While we don't typically accept pets, we try to accommodate our guests in the best possible way and I am happy to hear that this was to your satisfaction. Have a wonderful day, Christina Bell More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 12, 2014 via mobile

The hotel gorgeous. The rooms felt a bit cramped but I have been staying in the same hotel for 4 months now and their rooms feel huge so I think it's just the difference. :/ but the kuerig the pool all is wonderful and the staff is great. I wish they offered more toiletry variety in the bathroom but just... More 

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Gstand, Thank you so much for all of the great feedback. We continue to grow and learn based on the comments of our guests and we appreciate it. Is there any amenities in particular that you would like to see in the bathrooms? Please let me know and I will look into this. We hope to see you on... More 

Fort Lauderdale
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

Spent 3 nights at the HGI in Ann Arbor. First impression is that you are in a living room instead of a hotel lobby. Very impressive. Friendly desk and bar people. Definitely a keeper future trips to Ann Arbor.

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hello Cadid, We are so happy that the hotel feels like your home away from home. Every day our teams strives to provide excellent service - they will be so pleased to hear of your kind remarks. We look forward to welcoming you back soon. Sincerely, Christina Bell More 

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