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Hilton Garden Inn Ann Arbor

3.0 of 5 1401 Briarwood Cir, Ann Arbor, MI 48108
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Certificate of Excellence 2014
Hilton Garden Inn Ann Arbor
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Hilton Garden Inn Ann Arbor
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342 reviews from our community

Traveler rating
    247
    74
    16
    3
    2
See reviews for
141
53
16
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (342)
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    (74)
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There are newer reviews for Hilton Garden Inn Ann Arbor
See the most recent reviews
West Branch, Michigan
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 19, 2014

Reservations yesterday at Hilton Garden Inn Ann Arbor following doctor appointment at UofM. Such a long trip from our home decided to make it a mini vacation. The pool is what sold us on this property. Traveled with Great Grandmother, Grandmother (me), daughter, grandson age 2, and down syndrome niece. Arrived early 1PM to property to see if early check... More

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Deborah B, Thank you for the glowing review! We are so happy that you decided to make your mini vacation at the Hilton Garden Inn Ann Arbor and that you had such a nice time while you were here. We were disappointed to see you leave early due to the power outage, but certainly hope you return sometime soon... More

Holland, Michigan
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 18, 2014

We were given a free night as a gift so I can't address cost. The staff were all very helpful and super friendly. A nice touch at check-in was a complementary plate of cheese and bread ... very yummy. They also had cookies, coffee, tea and flavored water set out in the lobby ... another nice touch. The hotel does... More

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi joe l, Thanks so much for all of the kind words. I appreciate the time that you took to provide us with a review - it is so thorough - I think you were able to cover just about everything! In regards to the wifi speed that you experienced, we do now have an option for you to upgrade... More

Bowie
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

it was an absolute pleasure to stay at the hilton garden in at Ann Arbor south. The staff was pleasant and particularly proud of their property and for good reason, the amenities were top rate, even the hotel gym had new equipment. The pool and hot-tub was clean, full of games for the kids, and completely spotless. Breakfast was the... More

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi dimosk, Such nice comments you have left for us and you've nailed it right on the head - we are incredibly proud of our property and so thankful that each day we get to meet great travelers like you! I will be sure to share your comments about the Garden Grille and Bar with our Food and Beverage team... More

Valhalla, New York
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 12, 2014

We stayed here for a long weekend while visiting our daughter at U of M. We usually stay at another hotel, so this was our first visit to the Hilton Garden Inn. The overall experience was so positive that this is now our hotel of choice while in AA! The hotel is beautiful! From the lobby to the dining area,... More

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Chris41, It is so nice to be considered your hotel of choice! We promise to do everything we can to live up to your high expectations during each and every one of your visits (in fact we try to do this for each and every guest, but this can be our little secret!) Your visit came at the perfect time... More

Washington, DC
1 review
5 of 5 stars Reviewed June 11, 2014

I've stayed here a couple of times and there's never a problem. The facility is new, the location is convenient. Room is clean and quiet, and the staff are awesome. Last visit (May 2014) I'd experienced 14 hours of plane delays, and upon arriving in Detroit, my bag was lost. The front desk staff helped me out that evening with... More

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Hampton S, Thanks so much for the great review! It never makes for a great start to a trip when your bags are lost, but I am glad to hear that our team, specifically Kirstin, helped turn that around for you! I will be sure to share all of your feedback with the team and let them know of... More

Granite Bay, California
Top Contributor
154 reviews 154 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 11, 2014

We travel from California to Ann Arbor frequently and prefer to stay at the Hilton Garden Inn. Though we have stayed at other hotels in the area, this is our favorite. The service and location are excellent. The rooms are clean and well maintained. The restaurant is pretty good for breakfast as well. When we return to Ann Arbor we... More

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Richard K, we really appreciate all of the kind feedback and comments! Thank you for taking the time to provide us with a review. We do realize that you have a number of options of hotels to stay at in the Ann Arbor area and we are so grateful that you return to the Hilton Garden Inn each time. Thank... More

Hoosierdom
Top Contributor
66 reviews 66 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 10, 2014

This hotel is pretty new, so everything is clean and bright AND everything works. The room keys are the most modern things you can think of, short of iris scans. You just hold the card up to the sensor and the door unlocks. I thought the rates were a little high ($169 per night, plus taxes) but then again I... More

Was this review helpful? Yes 1
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hello DlovesJ, Thank you for all of the feedback - I really appreciate the time and effort you put into providing us with an honest review. It seems as though we did an okay job, but certainly did not WOW you, which is our goal with every single person that comes into the hotel. All of the issues that you... More

KANSAS CITY, United States
1 review
5 of 5 stars Reviewed June 7, 2014

Very very nice stay. Would highly recommend this hotel and any other Hilton Garden Inn. Beautiful lobby. Really enjoyed the fire pit out on the patio. The servers, breakfast area were so nice and very accommodating.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Sara W, Thank you so much for all of the kind comments! We were so happy that you and your family were able to stay with us. I have shared your feedback with the team at the hotel, especially the breakfast servers and everyone is so pleased that you had a good time. We look forward to welcoming you... More

Muskegon, United States
1 review
5 of 5 stars Reviewed June 7, 2014

Pool is awesome for kids. It is walking distance of beautiful mall. Staff was wonderful. Breakfast is very good and reasonably priced. Lobby and landscaping is pretty. It is clean, quiet, and over-all just a really nice place.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Richard D, Thank you for taking the time to provide us with a review of the hotel! I am so pleased to hear that you had a good time during your recent stay. Isn't the pool awesome?! There is so much truth behind the name "Cool Pool" and the kids really do love it. I hope the next time... More

Detroit, MI
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

We had a great time at HGI over our wedding weekend! They made us feel so special. We were greeted with complimentary champagne and cheese plate at check-in! The staff was amazing and thoughtful. The entire place is immaculate. The fitness center is great and outfitted for a full workout with new cardio machines and a full dumb bell weight... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hello loggerin, Once again, congratulations!! We were so pleased that you chose our hotel to stay at for your wedding weekend and that you had a great time! Our housekeeping team works so hard to keep the hotel looking and feeling immaculate - I will be sure to pass on your wonderful comments to them. Hopefully we will see you... More

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Additional Information about Hilton Garden Inn Ann Arbor

Address: 1401 Briarwood Cir, Ann Arbor, MI 48108
Phone Number:
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ann Arbor 3*
Number of rooms: 130
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