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Hilton Garden Inn Ann Arbor

3.0 of 5 1401 Briarwood Cir, Ann Arbor, MI 48108
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Certificate of Excellence 2014
Hilton Garden Inn Ann Arbor
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Hilton Garden Inn Ann Arbor
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327 reviews from our community

Traveler rating
    232
    74
    16
    3
    2
See reviews for
139
50
15
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (74)
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There are newer reviews for Hilton Garden Inn Ann Arbor
See the most recent reviews
Pennsylvania
Top Contributor
98 reviews 98 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night for business. Very welcoming hotel; classy, upscale feel and decor, comfy rooms, nice bar area, very friendly staff, very clean. Literally took 20 seconds to check in. Convenient to the highway and a walk across the parking lot to a good sized mall. This hotel may just set the standard for HGI's, and an excellent hotel overall,... More

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hello Gunzee, Wow, thank you for all of the wonderful comments! Coming from someone that travels as much as you do, it means a great deal to us. Everyday we strive to provide a memorable experience for our guests and I am so pleased that you felt welcomed, had an efficient check in, and friendly interactions with all of the... More

St. Paul, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I loved the outdoor gas fire they have on the patio. The room was well designed and I slept well in the bed. I really liked everything about the hotel except the food service. Poached eggs took to long to prepare for breakfast and I needed to track down the waitress to place my dinner order after waiting for 10... More

Review collected in partnership with Hilton Garden Inn

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Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Vija Marie M, Isn't the firepit patio the best? It is such a wonderful way to unwind after a long day in the office. Thanks for putting it to such good use while you were here. I am happy to hear that you enjoyed your nights sleep, however, disappointed that we let you down with breakfast. I have addressed... More

Seattle, Washington, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I had a really nice stay. The beds were great. The internet connection was fast. The hotel had a wonderful and enthusiastic staff. I would stay there again. Too bad the football team did not have the same quality over the weekend.

Review collected in partnership with Hilton Garden Inn

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Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Brian K, We are so happy that we were able to pleasantly surprise you! All of us enjoyed hearing about your stay and what a great experience you had. U of M had a win this weekend and we will certainly try for another when you return! Kind Regards, Christina Bell More

Atlanta, United States
2 reviews
5 of 5 stars Reviewed September 23, 2014

I have stayed at dozens of HGIs and I must say this is one of the nicest that I have been in. Seems relatively new and has updated decor compared to most. The staff was exremely pleasant and helpful. A bit higher rate than most suburban locations but still a good value overall.

Review collected in partnership with Hilton Garden Inn

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Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Stephen P, Wow, thanks for all of the great comments! It is wonderful to hear that your stay was "Clean, Comfortable and Convenient!" You mentioned that we seem relatively new and you are correct. We were just built and opened in October 2012 and are currently the newest hotel in Ann Arbor. We may be a new hotel, but... More

Cleveland, United States
2 reviews
5 of 5 stars Reviewed September 20, 2014

Stayed at Hilton Garden in Ann Arbor for a couple of nights on leisure travel. Same great service and amenities the Gardens are known for. Great hotel for business or families. They have a really fun children's pool and nice fitness center.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Kelly D, Thank you so much for taking the time to provide us with comments on your recent stay. Isn't it nice being able to travel all over the world to Hilton Garden Inn and know what you will receive when you get there? We are proud to be part of this great brand and we thank you for... More

Jersey City, United States
1 review
4 of 5 stars Reviewed September 19, 2014

The Hilton Garden Inn is at a convenient location. Sundry shop is well stocked. The bar staff is very helpful and the sundry shop is well stocked. Clean and new hotel - overall would recommend people to stay here. Next to a convenient mall.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hello Kumar D, Thanks for the great feedback on your recent stay. Convenience is an important amenity that we offer to many of travelers and I am so happy to hear that you experienced this. As you mentioned we are in a convenient location off of I-94, just two miles from downtown Ann Arbor and right next door to a... More

Top Contributor
54 reviews 54 reviews
51 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 19, 2014

All of the expected Hilton Garden Inn features are here, and everything looks great as the hotel is relatively new. The customer service is what makes this an Excellent rather than Very Good. Best front desk staff I've encountered in a long time.

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Brauntosaurus, Thank you for naming us an EXCELLENT Hilton Garden Inn! Our team was thrilled to hear your kind remarks on the service you received during your recent stay, especially the front desk. We hope you are able to return to Ann Arbor soon as we can't wait to roll out the red carpet for you. Many Thanks, Christina Bell More

Turin, Italy
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2014

Thank you to Olivia at the front desk who was understanding about a technical problem with our reservation and worked to resolve it. Staff was friendly and helpful. Room was quiet and clean. We were only there one night.

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi Leslie B, Thank you for all of the kind words - especially about Olivia. It is wonderful to hear that she was able to resolve your technical issues and that ultimately you enjoyed your stay. We look forward to seeing you the next time you visit. Have a wonderful day, Christina Bell More

Northfield, IL
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2014

We were in for a weekend visit with our son, a UM graduate student. Checked into a spacious, clean room. Great king-sized bed, nice shower. Chose the B&B package and the breakfasts were made to order not just a continental spread! Staff was friendly and solicitous to a man (person). Overall, staying there was a good decision.

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hi MLaTona56, Thank you for choosing the Hilton Garden Inn while you were in town. It is great to hear that you had such a nice stay while visiting your son. Isn't the Bed and Breakfast package such a good deal? By choosing that option when you reserve your room you can have the full hot breakfast included in the... More

West Palm Beach, Florida
Top Contributor
68 reviews 68 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 13, 2014

We stayed two nights in a spacious, clean and comfortable room with a large flat-screen TV, good AC, nice vanity, good lighting in the bathroom and a full-size hair dryer. The minor downside was that I couldn't adjust the spray pattern of the diffuse shower spray to a more concentrated pattern because the shower head was mounted too high for... More

Was this review helpful? Yes
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review

Hello PalmTree49, Wow! What a great title for your review: "Lots to like here!" Thank you for taking the time to point out so many details about the hotel and also the tip on the shower heads. We take great pride in offering clean and comfortable rooms for all of our guests and I am so pleased to hear that... More

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Additional Information about Hilton Garden Inn Ann Arbor

Address: 1401 Briarwood Cir, Ann Arbor, MI 48108
Phone Number:
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ann Arbor 3*
Number of rooms: 130
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