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TownePlace Suites Ann Arbor

2.5 of 5 1301 Briarwood Circle Dr, Ann Arbor, MI 48108
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Certificate of Excellence 2014
TownePlace Suites Ann Arbor
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TownePlace Suites Ann Arbor
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149 reviews from our community

Traveler rating
    87
    52
    7
    2
    1
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58
18
11
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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tripmasterflash
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After an eight hour drive, and having stayed at an extremely noisy hotel the night before, I was thrilled when the front desk attendant automatically said he wanted to put us on the top floor because there were a couple of groups with children and he wanted us to on avoid any noise issue. After thanking him and telling him... More 

Was this review helpful? Yes 1
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review

Thank you for the kind review, tripmasterflash! It was great to read that the TownePlace Suites by Marriott Ann Arbor was the light at the end of the tunnel on your trip. I was also thrilled to read that one our front desk agents went the extra mile in order for you to have a good nights rest. Our team... More 

Madison, Alabama
2 reviews
5 of 5 stars Reviewed 3 weeks ago

You won't be disappointed by staying here! Devin and his staff create a marvelous lodging experience my family and I have enjoyed countless times. And we keep coming back! The atmosphere is genuinely welcoming and helpful, the property exceptionally clean and crisp.

Was this review helpful? Yes
Brittany V, Guest Services at TownePlace Suites Ann Arbor, responded to this review

Thank you so much for the gracious compliments, Jim! Devin is certainly a great leader and we are so proud to have him as a part of our team. With a spirit to serve, our team constantly strives to exceed our guest's expectations, and we are so delighted that we accomplished this during your stay. We hope to be able... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at TownPlace Suites Ann Arbor with our 2 dogs for a long weekend. The staff at the Front Desk is one of the greatest assets of this motel. They were friendly, courteous, and solicitous that we have a comfortable stay. The room was exceedingly clean, much more so than I had come to expect from typical motel stays.... More 

Was this review helpful? Yes 1
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review

Wow! Thank you for such a GLOWING review! I understand that there are many hotels to choose from in the Ann Arbor area and we are so thankful to be your hotel. We look forward to welcoming you and your family back on your next stay. Happy Thanksgiving! Brittany Villa More 

1 review
5 of 5 stars Reviewed November 1, 2014

It was so great to stay at the Towneplace Ann Arbor for almost a year! The staff has been very accommodating and kind. Also they are smart and professional. I do not remember a single problem during my whole stay. The hotel is very clean, and it is almost brand new. I wouldn't hesitate to return anytime.

Was this review helpful? Yes
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review

Hello Adolfo! Thank you for the review. I speak for the team when I say that we enjoyed having you hear with us! Thank you for taking notice to our wonderful team. We take pride in providing the best service possible to all of our guests. If your travels ever bring you back to the area, we would love to... More 

Charlevoix
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 18, 2014

Just a very clean, very nice hotel. We had a room with a double bed and an efficiency. It was comfortable and took all the worries from what was a difficult visit to Ann Arbor for a sick child. The staff at the front desk was fantastic, the pool and hot tub was very nice, but the room was exceptionally... More 

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Brittany V, Front Desk Agent at TownePlace Suites Ann Arbor, responded to this review

Thank you so much for your kind review, Jackson9567! We do wish that your stay had been under better circumstances, but it makes me delighted that we were able to put you and your family at ease while you were here with your child. We all certainly hope that he is doing better. I do have to agree that we... More 

Vista, California
Top Contributor
80 reviews 80 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 12, 2014

This property is directly adjacent to the Briarwood Mall, which is the shopping mecca of Ann Arbor. Our room was very clean with a refrigerator double the size usually found in a hotel suite. The staff were friendly and efficient. The only negative was price/value with a best internet search price of $149. Ann Arbor hotels tend to jack up... More 

Was this review helpful? Yes
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review

Thank you for your feedback on your stay with us, Larry. I agree with you on our location being convenient. Being right next to Briarwood Mall and 2.5 miles away from U of M, our location works well for all types of travelers. Our rates are competitive with other hotels in the area and do fluctuate based on special events.... More 

1 review
5 of 5 stars Reviewed October 7, 2014

Let me start out by saying. I never write reviews on places that I've stayed. I thought I really needed to give recognition to a certain person that is employed at this hotel. His name is Josh and he works at the front desk. I arrived on a Monday morning. My room was ready when I checked in. I arrived... More 

Was this review helpful? Yes
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review

Hello Eric W! I couldn't agree with you more that Josh is an excellent member of our team. His dedication and hard work in our hotel does not go unnoticed. I made sure to share your review with him and he was thrilled to say the least. Like Josh, all of our teammates take pride in what they do. They... More 

Los Altos Hills, California
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 4, 2014

Stayed here for U Mich parents' weekend and found it to be one of the best places to stay in A2. Very convenient, easy drive to campus (~8 minutes). Across the street from Briarwood Mall (which likes quite shabby from outside) but has decent stores (M-Den, J Crew, Sephora, etc) for last minute shopping needs for you (or your student).... More 

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Brittany V, Front Desk Agent at TownePlace Suites Ann Arbor, responded to this review

SEliz1960, thank you so much for writing a review about your stay with us! I most definitely agree that we are in such a convenient location just minutes from University of Michigan, right across the street from Briarwood Mall, and just right off of I-94. You will be happy to hear that Marriott is working on rolling out new changes... More 

Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed September 22, 2014

I always like to find something positive to say about a place. This place serves free, fresh-baked chocolate chip cookies!! That’s pretty cool. The rooms were good sized and clean. We stayed at the end of the building – room 431 from memory. I think it was the end closest to the freeway. If it wasn’t, God help the folks... More 

Was this review helpful? Yes
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review

Thank you for the feedback on your stay with us here at the TownePlace Suites by Marriott Ann Arbor. I was happy to read that you enjoyed our delicious chocolate cookies from the front desk. I was, however, disappointed to read that we let you down on a good nights sleep. I sincerely apologize that you did not not sleep... More 

Chicago, Illinois
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 19, 2014

This is a nice enough hotel. And the staff is excellent. They however can do nothing about the fact that the rooms are simply not large enough for families. We shared a "suite" with our daughter. The pull out couch pulls out to a bed so close to the other bed that you literally can't walk between the two. I... More 

Was this review helpful? Yes 1
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review

Thank you for your feedback on your stay with us. I agree with you on our Studio King room, it is best designed for two people. The best room type for a family of four is our Studio Two Queen room. We also have a One Bedroom and Two Bedroom Suite. Our Two Bedroom Suites are typically rented out to... More 

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Additional Information about TownePlace Suites Ann Arbor

Address: 1301 Briarwood Circle Dr, Ann Arbor, MI 48108
Location: United States > Michigan > Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Ann Arbor 2.5*
Number of rooms: 97
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Hotel Style:
#2 Business Hotel in Ann Arbor
#3 Family Hotel in Ann Arbor
#3 Romantic Hotel in Ann Arbor

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