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Comfort Inn & Suites University South

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3501 South State Street, Ann Arbor, MI 48108
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Comfort Inn & Suites University South
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147 reviews from our community

Traveler rating
    46
    52
    25
    13
    11
See reviews for
48
38
8
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indianapolis, Indiana
Top Contributor
106 reviews 106 reviews
40 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only problem is they use strong cleaning fluid for rooms. The odor is strong. Will not stay there again due to allergies. Priced good for location. Many hotels nearby such as Red Roof, Sheraton, etc. Breakfast was adequate and the place was clean. King room bed pretty firm. From appearance it would be good if the hotel upgrades mattresses.... More 

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Grayslake, Illinois
Top Contributor
152 reviews 152 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed April 5, 2015 via mobile

This hotel was nice and clean with a large breakfast area. The pool area was nice but the chlorine odor was a bit overwhelming as we realized when we started coughing. The hot tub was too hot to enter. We let staff know and she said we were the first to complain. The conditions were resolved the next day. Our... More 

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MACON
Contributor
18 reviews 18 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2015

Extremely friendly front desk staff. Claire was very helpful - even helped us learn how to fluff pillows! The hotel was clean and the beds were very comfortable. The breakfast included eggs, two types of sausage, waffles, and the standard pastry fare. A high school team showed up and the staff gave them the "rules" of the house, very professionally... More 

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Girard, Pennsylvania
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 18, 2015

Stayed on third floor. it smelled so bad as soon as elevator doors opened and continued halfway down hallway. Determined it was from the garbage container right in front of the elevator that had rotten food in it. Told front desk girl who seemed disinterested. Left for over four hours and came back and garbage and smell was still there.... More 

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Ann Arbor, MI
Top Contributor
108 reviews 108 reviews
32 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed January 14, 2015

We had a very bad experience in a next-door Red Roof Inn and called this Comfort Inn at 10:00 AM and asked if they could get us a room right away. They said yes, we went right over and they even honored the lower Orbitz rate for us. The room we got was awesome (#215). The bed was super comfy... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 13, 2015

For what it is i travel for work all the time it is just your normal hotel for the price its nicer than alot of places around no true complaints. I would have appreciated more of the suites aspects. Also there is not a whole lot around for late night food.

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Torrance, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014 via mobile

I was pleasantly surprised at how nice the staff was and how much you get for the price. The complimentary breakfast was good, the hotel was clean, the bed was comfortable, and it's close to the Big House! Keep up the great work....I will definitely stay at your hotel next time I'm in town.

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Jackson, Wyoming
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 10, 2014

Hotel is otherwise ok, if a little careworn....but we gagged each time we entered the room and had to turn on the air conditioner to filter out the odor. A bad experience. Management could have cared less.

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CT
Top Contributor
203 reviews 203 reviews
103 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 30, 2014

Got in very late, so got stuck with a accessible room, which is not ideal if not required. Room was clean and comfortable. Internet was fast and steady. Note that parking lot is just barely big enough for the number of rooms. Convenient location. Breakfast wast clean and well- stocked.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 22, 2014

DO NOT STAY HERE. These people are liars and have terrible customer service. I reserved my hotel room on Thursday for Saturday. Because we were attending the Michigan game, we didn't check into our room until 7 p.m Saturday. As I'm checking in, the front desk girl Shanae is talking to someone else about how much the room rates are.... More 

Was this review helpful? Yes 1
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