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Red Roof Inn PLUS+ Ann Arbor University North

Certificate of Excellence
3621 Plymouth Road, Ann Arbor, MI 48105-2659
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1 room 1 adult
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Red Roof Inn PLUS+ Ann Arbor University North
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251 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

the staff there was like having family. Barbara was always going up and beyond her duties. I stayed there for 2 weeks this time ( family member in hospital) and she always took the time to make sure I was comfortable and had what I needed. all of the staff was always friendly and caring.

Helpful?
Thank Rosemary A
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this review

Thank you Rosemary A. for writing this wonderful review. I am glad to hear that Barbara and the rest of my staff was able to help you out during your stay. I will be sure to let them know. Again, thank you. Sincerely, Jeff Hernandez - General Manager Red Roof Plus+ Ann Arbor University North More 

Franklin, North Carolina
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've actually stayed here once a few years ago and again last night. Pretty great hotel with awesome friendly service soon as I arrived. Yesterday we were in the second building second floor room 243. Room itself was actually great, sort of small but was great with all of the new updates. Bathroom mirror is beautiful, along with other nice... More 

Helpful?
Thank ChristopherjameSmith
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this review

Thank you for taking the time to post about your positive experience with us. Thank you for staying with us again and I am glad you enjoyed our updated rooms. I look forward to your next stay with us. Sincerely, Jeff Hernandez - General Manager Red Roof Plus+ Ann Arbor University North More 

Toledo, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent customer service. Beautiful staff, beautiful personality. Great encouraging words. I was having a rough evening prior to coming in to Red Roof. I absolutely love the way I was treated. I got a really nice room and I enjoyed my stay

Helpful?
Thank Todd B
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this review

Thank you for taking the time to write your 5 star review. I am so happy that Shavon was able to end your day on a good note. I am also glad to hear your room was nice and you enjoyed your stay with us. Thank you again and hope to see you on your next visit to Ann Arbor.... More 

1 review
5 of 5 stars Reviewed January 6, 2016

The facility is centrally located, newly refurbished, well-maintained and staffed by friendly and efficient personnel who are able - and willing - to go above and beyond routine tasks. The above mentioned Sara is a case in point. She not only made my 'arrival' quick and efficient, she aided me in straightening out an error in billing from another Red... More 

Helpful?
Thank Keith M
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this review

Thank you so much for your awesome 5 star review! I'm glad to hear that Sarah went above and beyond to assist with a concern that you had during your stay at another Red Roof property. I will be sure to let Sarah know that you appreciated her efforts in accommodating you. We hope to see you on your next... More 

Halmstad, Sweden
Level Contributor
81 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed January 1, 2016

I think that for $160 you could expect a little more than this. The size of the room was ok, bathroom as well. The room felt a little dark.The aircondition made so much noice that we had to turn it of. A quite little breakfast was included. It was a bit from the center of town so you need to... More 

Helpful?
Thank Ebbot
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this review

Thank you for taking the time to post about your experience on Trip Advisor. We can certainly appreciate your candid feedback. I'm sorry to hear that your experience fell a little short of your expectations in regard to the value you received during one of our many events here in the city of Ann Arbor. Please understand that rates for... More 

Georgia
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 27, 2015

Dog-friendly, updated, reasonably priced. One if the best Red Roofs we've stayed in. Free or discounted breakfast at the attached restaurant. Not one negative to report, and still one of the cheaper motels in Ann Arbor. It's the only place we'll stay in town.

Helpful?
Thank GeorgiaKelly
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this review

Thank you for taking the time to write your wonderful 5 star review. We are so happy you enjoyed your stay here at our Red Roof Plus + in Ann Arbor. We are also glad to hear you were able to enjoy breakfast at our attached Big Boy restaurant. Again thank you and hope to see you the next time... More 

East Jordan, Michigan
1 review
5 of 5 stars Reviewed December 22, 2015

We have stayed at this Red Roof Inn many times over the last few years and have always had a great experience. The rooms are always clean and comfortable. Love the Premium rooms especially. Sarah at the reception desk is always helpful and eager to please.

Helpful?
Thank Elizabeth T
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this review

Thank you so much for taking the time to write such a wonderful review. We are so delighted to hear you enjoyed our premium room. It is extremely satisfying for us to hear that Sarah was so helpful. We are looking forward to having you stay with us in the future. Your comments are very much appreciated. Sincerely Jeff Hernandez... More 

framingham
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 13, 2015

Spent 4 nights here while visiting Ann Arbour for the Michigan vs OSU game. Easy to find right off highway, Sarah was great checked me in 4 hours before check in time due to an early flight. stayed on first floor so could park car right outside door which was nice, this is an older hotel but the rooms are... More 

Helpful?
Thank patscouple
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this review

Thank you for taking the time to post about your positive experience with us. I'm glad to hear that you had a great experience with us and appreciate some of the comments you made on what we can improve in the future. I look forward to your next stay with us. Regards, Jeff Hernandez - General Manager Red Roof Plus+... More 

Stanton, Michigan
2 reviews
5 of 5 stars Reviewed December 10, 2015

We staying here for long term lodging threw the VA . Sarah the front desk host is very helpful and friendly . Nayana our room attendant is very helpful ...we truly appreciate these employees making us feel like we are at home.

Helpful?
Thank Toni C
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this review

Thank you for taking the time to post about your positive experience with us on Trip Advisor. I will be sure to pass along your kind words to Sarah, Nayana, and the rest of the staff. We appreciate your service as well as your patronage to our facility in Ann Arbor. I'm looking forward to your next stay with us.... More 

Belpre, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 6, 2015

When we arrived there was something already on the carpet like it had not been swept. When checking the bed there were several obvious stains on the blanket. When I took a showed there felt like there was shower scum all in the tub. If I would have been charged a decent rate I may have been able to handle... More 

Helpful?
Thank kristykay2003
Jeff H, General Manager at Red Roof Inn PLUS+ Ann Arbor University North, responded to this review

Thank you for taking the time to post about your experience with us. I'm sorry to hear that your stay with us fell below your expectations. I appreciate the candid feedback and your comments will help us get that much better in the future. Sincerely, Jeff Hernandez - General Manager Red Roof Plus+ Ann Arbor University North More 

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