The service was very attentive starting with the Valet and Desk clerks who remember your name. The rooms depending on which type vary in size so make sure you ask when making your reservation. The help has always been able to help get anything we have needed or forgotten and the location is right on campus. more

Check in was so-so. If the desk clerk smiled or showed any interest, it was while I was out of the room - but then it was midnight. Once in the hotel, the valet, front desk, hotel and housekeeping staff were cordial and friendly. I was greeted by name every time I entered the lobby, and really appreciated the gesture.... more

I stay in hotels ~ 120 nights / year and the customer service I experienced at the Bell Tower was the worst I have ever had in any hotel. This is a hotel with 1-star service trying to masquerade as a 4-star hotel! DO NOT stay here if you care about being treated as a valuable customer, or mind paying... more

This was such a great hotel.  If you tend to stay in roadside chain hotels, this may not suit you.  You have to enjoy fine hotels to truly enjoy this hotel!  The location can't be beat (right on the University of Michigan campus) and there are restaurants all around it.  The service was the best I have ever received and... more

Great little boutique hotel with character in the heart of Ann Arbor. Easy to walk to everything and experience the campus. Very European flare and service was outstanding with knowledgable people and very personal attention. Would stay there exclusively on any future trips to Ann Arbor. more

If I had paid for this hotel myself and my company had not paid for it I would've been a lot more upset with my stay. Our reservation was lost when we arrived and very little was done to remedy the situation. We had to log on to the hotel computer to show them our records of the reservation before... more

My family had the pleasure of staying at the Bell Tower for a recent graduation celebration. Located on the Uof M campus you are within walking distance of many excellent restaurants,bars,shops,etc. The staff were as friendly and professional as any I have ever encountered. The valet parking was convenient and efficient. Although it is an older hotel, the rooms and... more

My husband and I really needed a quick getaway and chose the Bell Tower Hotel. We are very familiar with Ann Arbor and love to walk everywhere and stop into the shops and restaurants. The Bell Tower is very well situated for this. We were treated well by all the staff and the valet parking was a nice touch. Our... more

Stayed here over a weekend with 4 other couples to celebrate a birthday. I'm pretty jaded (am a travel agent) so was delighted by the lovely hospitality. Staff could not have been more welcoming or attentive. I've learned that you have to compare apples with apples in this business. If you want to stay near the highway in a brand... more