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Bell Tower Hotel

Certificate of Excellence
300 South Thayer Street, Ann Arbor, MI 48104
Hotel amenities
Best prices for: 1 room 1 guest
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Bell Tower Hotel
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Bell Tower Hotel
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307 reviews from our community

Traveler rating
    134
    113
    35
    18
    7
See reviews for
108
48
17
88
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (81)
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Pitman, New Jersey
1 review
4 of 5 stars Reviewed 4 days ago NEW

When checking out, the service was not friendly and accommodating. Also, the decorating in the room definitely needed to be updated. Otherwise, we enjoyed our stay. The location was especially great!!

Review collected in partnership with this hotel

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belltowerhotel, General Manager at Bell Tower Hotel, responded to this review

I just tried contacting you and left a message. I would like to speak to you regarding your recent stay. It is highly concerning that you did not feel our staff was pleasant. I would appreciate it if you would contact me at (734) 769-3010 to discuss this. I appreciate your input and feedback. Sincerely, DeWayne Grann General Manager More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed 4 days ago NEW

Hotel has lots of charm but could definitely use a good renovation given the amount charged for each night's stay. The location is obviously excellent and the staff were all very friendly. Furthermore, certain rooms should not be assigned for 2 people to stay in. Two of us stayed in a queen room with a bathroom so small you couldn't... More 

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belltowerhotel, General Manager at Bell Tower Hotel, responded to this review

Thank you for taking the time to review your recent stay. I am sorry that you were in the smaller room. You are correct, the bathrooms are smaller in those rooms. We have larger rooms with king size or two double beds in the rooms with more spacious bathrooms. Please feel free to contact me by email or phone and... More 

NYC
1 review
5 of 5 stars Reviewed 2 weeks ago

Love this hotel. The location is great and reminds me of a European Boutique Hotel - the breakfast is perfect and the ability to call for toiletry items that you have may forgotten at home makes this an ideal hotel.

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belltowerhotel, General Manager at Bell Tower Hotel, responded to this review

Thanks for taking the time to review your recent stay. It is great to hear that you found our service and breakfast to be great. We look forward to hosting you during any upcoming stays in Ann Arbor. Sincerely, DeWayne Grann General Manager More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

How wonderful to leave the car parked for the weekend and avoid the craziness of graduation! The rooms and bathrooms were lovely and updated. We also enjoyed the complimentary breakfast. The staff was pleasant and welcoming!

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belltowerhotel, General Manager at Bell Tower Hotel, responded to this review

Congratulations to your child/relative on their graduation. I am sure you are very proud of them. Thank you for the review and the kind words. We hope you will return to the Bell Tower in the future. Sincerely, DeWayne Grann General Manager More 

Sebastopol, California
Top Contributor
90 reviews 90 reviews
35 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Everyone I came into contact with her was professional, helpful and provided great service. The hotel is nicely kept up and clean. Unfortunately, that can't overcome my issues with this hotel. I’ll start with accessibility. The ADA compliance here is right at the limit. The front doors are not easy to open if you’re in a wheelchair. Sometimes the valets... More 

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belltowerhotel, General Manager at Bell Tower Hotel, responded to this review

I am sorry to hear that you experienced some concerns during your stays. Only about 20% of our hotel have bathrooms with steps. We have recently renovated most of our bathrooms with in-mirror televisions. These bathrooms don't have any steps and also have a night light to assist with middle of the night bathroom visits. Please feel free to contact... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Always my first choice when going to Ann Arbor for work at U Michigan. Staff very warm, coffee in room, breakfast buffet, and complimentary things you might have forgotten or been forced to surrender at security (e.g., toothpaste).

Review collected in partnership with this hotel

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belltowerhotel, General Manager at Bell Tower Hotel, responded to this review

Thanks for the review. I am glad to hear you enjoy the Wolfgang Puck coffee we keep in each guest room. We look forward to your repeat visits and please let us know if there is anything we are able to do during any of your upcoming stays. Sincerely, DeWayne Grann General Manager More 

Winter Park, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I had occasion to stay at The Bell Tower for a quick trip to The UM Hospital. The staff was very accommodating and attentive to our needs and extremely helpful with transportation, when needed. This location can't be beat. Restaurants are well within walking distance.

Was this review helpful? Yes
belltowerhotel, General Manager at Bell Tower Hotel, responded to this review

Thank you for your review. I hope your hospital visit went well. I am glad to hear you enjoyed your stay and look forward to your return visits to the Bell Tower. Sincerely, DeWayne Grann General Manager More 

New York
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I have stayed at the Bell Tower twice while visiting our son at Michigan. While the rooms are a bit small and dated, the location really can't be beat for being in downtown Ann Arbor, although you will probably have some street noise during the night. The valet parking is a huge perk, and I love being... More 

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belltowerhotel, General Manager at Bell Tower Hotel, responded to this review

I am glad to hear that we were able to give recommendations to local coffee shops. Our training consists of learning the best areas in Ann arbor, not just the most common areas. I appreciate the feedback so we will continue this practice. Sincerely, DeWayne Grann General Manager More 

Los Altos, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location! Rickie at the front desk was wonderful -- she made dinner reservations for us and was very polite. The valets were also all great. The hotel was within walking distance from the campus.

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belltowerhotel, General Manager at Bell Tower Hotel, responded to this review

Thank you for recognizing Ricki. She is brand new and this will be a great motivating tool to share with her. I am glad our staff enhanced your stay and we look forward to your return visits. Sincerely, DeWayne Grann General Manager More 

Thumb MI
1 review
4 of 5 stars Reviewed 3 weeks ago

My stay at the Bell Tower for business and leisure was very comfortable and conveniently located within walking distance of everywhere I needed to be. The parking was free and the rooms were very clean. The staff was friendly and nice, but not overbearing. It was a very nice stay!

Review collected in partnership with this hotel

Was this review helpful? Yes
belltowerhotel, General Manager at Bell Tower Hotel, responded to this review

My goal is to hire employees that are sincere. This allows them to give warm, sincere service that is not fake or overbearing. I appreciate you noticing! Thank you for your review and your nice comments. Regards, DeWayne Grann General Manager More 

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Amenities