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Sanctuary Inn & Conference Center

1000 US 23 North, Alpena, MI 49707 (Formerly Holiday Inn Alpena)
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Sanctuary Inn & Conference Center
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Ranked #4 of 6 Hotels in Alpena
A recent review
5 of 5 stars reviewed 3 days ago
luv2boatMichigan Michigan
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60 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (9)
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    (30)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Stayed here for a softball tournament and was not impressed. The hotel was clean and had nice accommodations but the customer service was not friendly. If you're going to host team groups they need to "adjust" their "policies". Kicking all the players out of the pool at 10:00...the hotel was filled with team families?!?! The "complimentary" breakfast was very misleading...charging... More 

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Michigan
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3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sanctuary Inn for a softball tournament. When our block of rooms was reserved, all they had left were King rooms with a pull out couch. So we booked the room and then decided when we checked in to see if they had an extra King room we could have for the same rate. They checked and... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed with the family and many other families for a huge softball tournament, and fun was had by all! Poolside rooms, put-put, ping pong, tables for cards and dinner, microwaves (great for our popcorn) and lots of room for the kids to be free in the rec room that surrounds the pool. Restaurant on site with huge menu, and bar... More 

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Chicago
4 of 5 stars Reviewed 3 days ago NEW

This property is dated, but the rooms were nice and clean. The pool area was very nice, including a hot tub and lots of tables and chairs to relax in. The restaurant was good. I liked that you could order a hot, fresh complimentary breakfast, rather than having a continental breakfast buffet as most places do. The staff in both... More 

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Royal Oak, Michigan
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked one of a bank of rooms for a family wedding this past weekend. The original booking made over six months ahead of time and alerted staff that I would be traveling with an elderly adult that would need some special care and requested the room to be available prior to the normal check-in time of 3:00 pm. Confirmed the... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you for taking the time to write a review. We value the opinions of our customers and we apologize that we did not meet your expectations. We can never guarantee an early check-in, but we are happy to allow our guests to check in any time after noon, provided we have the room available. I am sorry that we... More 

Travelers are raving about these Alpena hotels

Kalamazoo, Michigan
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

On a business trip to Alpena, I brought my family of 4 for a little weekend getaway. We all loved this hotel! The room was clean and comfortable, with nice white sheets and towels. The staff was extraordinarily helpful and friendly, from the desk clerk to the bar tender to housekeeping. The shower was hot and the tv worked. The... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are thrilled to hear that you enjoyed our indoor recreation center! Thank you for letting everyone know that you had a great stay with us. More 

Lapeer, Michigan
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Hotel is older but the options for entertainment are family friendly. Love that they have a sauna too!! pool is open late which is nice if traveling late. Complimentary breakfast is a plus! Breakfast bar or $10 per person voucher is a great value when you have a family of four! If and when we go back we will definately... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you for your review of your recent stay. We are happy that you will choose us the next time you are in Alpena! More 

Grand Rapids, Michigan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is older but the rooms are very well kept and clean. Beds are very comfortable. Staff is friendly. Free breakfast is good but if you are in a hurry and it is busy, then better off getting something on the road because it will take too long to get your food. The restaurant and bar food for dinner... More 

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are pleased to hear that you enjoyed your stay at the Sanctuary Inn. Thank you for taking the time to write this review. More 

Levering, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

I had to travel to Alpena for work. My co-workers all recommended Sanctuary Inn. I was greeted warmly at the counter and my paperwork was already printed and waiting. I went to the restaurant after checking in. The waiter was also very friendly, prompt, and created a relaxing environment. The bed in my room was very comfortable. I received a... More 

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you so much for taking the time to share your experience with other travelers. Our associates work very hard to give each guest a great experience. They will be pleased to know that they succeeded! We will look forward to your next trip to Alpena. More 

Michigan
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed a weeknight for business. We had a double room nearer the car dealership side of the building. Other reviewers are correct, it's a former Holiday Inn that's a bit dated. However, we found the stay to be comfortable and quiet. Convenient location. The stay did include vouchers for breakfast. Went down by myself. However, I... More 

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you for your review. We are happy that you found our hotel to be comfortable and quiet , but disappointed to learn that your dining experience was not a good one. Our cooked-to-order complimentary breakfast is very popular and sometimes it can get quite busy in the restaurant if a number of guests come down at the same time.... More 

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