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Sanctuary Inn & Conference Center

1000 US 23 North, Alpena, MI 49707 (Formerly Holiday Inn Alpena)
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Sanctuary Inn & Conference Center
Best prices for: 1 room 1 guest
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Ranked #3 of 6 Hotels in Alpena
A recent review
3 of 5 stars reviewed 3 days ago
Kim M Richfield, Ohio
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47 reviews from our community

Traveler rating
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    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Richfield, Ohio
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There are few choices in Alpena when one is used to the Hilton or Marriott brands. However, Sanctuary Inn is the choice as far as I am concerned. It used to be a Holiday Inn, so it's been around for awhile - the staff are friendly, and they've done a good job in maintaining this older property. Not many to... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you for taking the time to review your stay. We are happy that you enjoyed our hotel and hope you can visit again this summer. More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Business matters required a week's stay in Alpena and I was referred to the Sanctuary Inn. The Sanctuary is a former Holiday Inn "Holi-Dome," a very family friendly configuration I recall from the 70's and 80's (I think), which means its enclosed courtyard had a larger than average pool, hot tub and rec. area, complete with miniature golf, bumper pool... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you so much for your kind review. We are very glad to hear that our indoor recreation center provided some welcome diversion from your work day. I will share your comments with my staff. They work very hard to meet each guest's needs and will be pleased to know that you found them to be very friendly. I am... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

We recently stayed here and will never go back. The hostess/waitress in the restaurant were very unfriendly and not accommodating at all. They don't even treat our Military well. They give you breakfast coupons, but you are not allowed to take the breakfast out of the restaurant. They don't care who you are, Military or not. Was treated like I... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

I am very sorry that you were not pleased with our free breakfast cooked to order in our own dining room. Our coupons clearly state “Dine-In Only” and offer two eggs, cooked any style, breakfast potatoes, 2 slices of bacon, and coffee or orange juice. There are also three other options for those desiring lighter fare. I am very surprised... More 

Travelers are raving about these Alpena hotels

Lincoln Park, Michigan
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We had a Family emergency. My sister was in the hospital. The staff was sympathetic to our needs and helped us in every way we asked. They even gave us a special discount in association with the hospital to make it more affordable. The free breakfast in the restaurant was delicious. They helped make our stay as comfortable as possible.... More 

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you so much for taking the time to give us this great review. We are so glad you enjoyed your stay as well as the hot complimentary breakfast that we serve in our dining room. We hope you are able to come to Alpena and visit us again under happier circumstances. More 

Upper Sandusky, Ohio
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 19, 2015

Stayed a couple of nights while in the area for business. Staff was great and all were very friendly, even checking to see if I needed anything when they saw me in the hall since I had the do not disturb sign on my door. Room was dated, but clean. Hotel was very quiet and the bed was comfy. Keep... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are so glad you enjoyed your stay. Thank you for taking the time to review our hotel. We hope to see you again soon! More 

Cadillac, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2015

Clean room, comfortable bed, great toiletries and surprised our "basic" room had a fridge. Friendly bar and great restaurant. Nice pool/hot tub recreation area including a great gym. And most impressive was the fantastic friendly service staff.

Was this review helpful? Yes 1
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you very much for taking the time to give us that great review. We hope to see you again soon! More 

Chesterfield, Michigan
Top Contributor
234 reviews 234 reviews
85 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed January 25, 2015

Rooms are so so. They were clean but we're showing wear. The staff seems very scaled back. I had to wait for someone to man the counter when I checked in and out. The person was off doing other things. The restaurant had slow service but the food was ok. Not many other choices in town. Probably best choice in... More 

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you for taking the time to review your stay with us. I apologize that nobody was at the desk to greet you upon arrival. We take all reviews quite seriously, so I looked up your arrival on our camera system. I did see that our guest service rep was vacuuming behind the wall and did not see you arrive.... More 

lyle7692
Top Contributor
89 reviews 89 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 17, 2015

We were in town for a hockey tourney and the whole gang stayed here. The pool area is great! Ping pong, putt putt, pool, sauna, and large areas to bring your own food. The attached bar/restaurant was great and they gave us a package deal that included breakfast. I would agree with others that said the property is a little... More 

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

As the only full-service hotel in Alpena, we feel we have everything a sport's team could ask for--our huge indoor recreation center tops the list and is always a hit with the kids. I am so happy you and your team enjoyed it! Thank you for this review. We hope you will stay with again when your team is in... More 

Mount Pleasant, Michigan, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 1, 2015

I spent the night before a business meeting here. Enjoyed having a good restaurant within, as well as a pool and hot tub for relaxing the night before. Bar is also on site. Room was nice, good bed. Really handy to go to my meeting on site the next morning.

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are so glad to hear that you had a relaxing stay with us. We appreciate you taking the time to write this review and hope to see you again soon! More 

Traverse City, MI
Top Contributor
51 reviews 51 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 9, 2014

From the moment we came in until the time we checked out, the staff was very friendly and accomidating! Chad at the front desk and Carra the hostess went out of there way for us. Even the cleaning staff was smiling and friendly! Rooms were neat, clean and fresh! They offered us a Plated breakfast since we were traveling with... More 

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are so happy that you enjoyed your stay and took the time to write about it. Our employees are our greatest asset and we are always pleased when someone acknowledges their efforts. We will look forward to having your hockey team with again soon! More 

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Prices are for 1 room, 2 adults
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