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Sanctuary Inn & Conference Center

1000 US 23 North, Alpena, MI 49707 (Formerly Holiday Inn Alpena)
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Sanctuary Inn & Conference Center
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Ranked #3 of 6 Hotels in Alpena
A recent review
3 of 5 stars Reviewed February 19, 2015
Brig_1_g Upper Sandusky, Ohio
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43 reviews from our community

Traveler rating
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    17
    12
    4
    1
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7
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Upper Sandusky, Ohio
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 19, 2015

Stayed a couple of nights while in the area for business. Staff was great and all were very friendly, even checking to see if I needed anything when they saw me in the hall since I had the do not disturb sign on my door. Room was dated, but clean. Hotel was very quiet and the bed was comfy. Keep... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are so glad you enjoyed your stay. Thank you for taking the time to review our hotel. We hope to see you again soon! More 

Cadillac, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2015

Clean room, comfortable bed, great toiletries and surprised our "basic" room had a fridge. Friendly bar and great restaurant. Nice pool/hot tub recreation area including a great gym. And most impressive was the fantastic friendly service staff.

Was this review helpful? Yes 1
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you very much for taking the time to give us that great review. We hope to see you again soon! More 

Chesterfield, Michigan
Top Contributor
228 reviews 228 reviews
81 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed January 25, 2015

Rooms are so so. They were clean but we're showing wear. The staff seems very scaled back. I had to wait for someone to man the counter when I checked in and out. The person was off doing other things. The restaurant had slow service but the food was ok. Not many other choices in town. Probably best choice in... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you for taking the time to review your stay with us. I apologize that nobody was at the desk to greet you upon arrival. We take all reviews quite seriously, so I looked up your arrival on our camera system. I did see that our guest service rep was vacuuming behind the wall and did not see you arrive.... More 

lyle7692
Top Contributor
89 reviews 89 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 17, 2015

We were in town for a hockey tourney and the whole gang stayed here. The pool area is great! Ping pong, putt putt, pool, sauna, and large areas to bring your own food. The attached bar/restaurant was great and they gave us a package deal that included breakfast. I would agree with others that said the property is a little... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

As the only full-service hotel in Alpena, we feel we have everything a sport's team could ask for--our huge indoor recreation center tops the list and is always a hit with the kids. I am so happy you and your team enjoyed it! Thank you for this review. We hope you will stay with again when your team is in... More 

Mount Pleasant, Michigan, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 1, 2015

I spent the night before a business meeting here. Enjoyed having a good restaurant within, as well as a pool and hot tub for relaxing the night before. Bar is also on site. Room was nice, good bed. Really handy to go to my meeting on site the next morning.

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are so glad to hear that you had a relaxing stay with us. We appreciate you taking the time to write this review and hope to see you again soon! More 

Traverse City, MI
Top Contributor
50 reviews 50 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 9, 2014

From the moment we came in until the time we checked out, the staff was very friendly and accomidating! Chad at the front desk and Carra the hostess went out of there way for us. Even the cleaning staff was smiling and friendly! Rooms were neat, clean and fresh! They offered us a Plated breakfast since we were traveling with... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are so happy that you enjoyed your stay and took the time to write about it. Our employees are our greatest asset and we are always pleased when someone acknowledges their efforts. We will look forward to having your hockey team with again soon! More 

Levering, Michigan
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2014

My stay was in the middle of the week and the property was very quiet. The property has a fresh/newer smell in the hallways and rooms. The room was very clean and well put together. Free Wi-Fi and it works well. The staff I encountered was friendly. Flat screen tvs, fresh linens, and high-quality toiletries, highlight the stay. Though there... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you for the review. We are so pleased that you enjoyed your stay. More 

Livonia, Michigan
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 16, 2014

After a long drive for my business trip from down state to Alpena I arrived at Sanctuary Inn. I was a little skeptical due to some of the other reviews and I was told to choose Best Western or Days Inn but not the Sanctuary from the place I was meeting at in Alpena. However I decided to give it... More 

Was this review helpful? Yes 4
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

I am so glad you enjoyed our hotel, but so sorry your stay was marred by other guests partying when you were trying to sleep. We do have a bar, but it closes at 11:00 p.m. on weeknights. I suspect the disturbance was made by people consuming their own alcohol. Nonetheless I apologize that our staff did not put an... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 10, 2014

I checked in after a late night arrival and a recommendation for this hotel. It was comfortable for being so late. The room was clean. There was an on site bar that is the locals choice but the hotel was still quiet. The bed was comfortable. The room was reminiscent of it's prior chain affiliation. And the staff kept the... More 

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Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you for taking the time to review your stay. We are pleased that it was enjoyable and hope to have you stay with again on your next visit to Alpena. More 

Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 20, 2014

Despite some poor reviews, we decided to stay here and were glad we did. The room was spacious and up-to-date, and we heard very little noise. Although we would have preferred a firmer mattress, we had little to complain about. The toiletries , towels and in-room coffee were above average. Our breakfast was tasty and served promptly. On another occasion... More 

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Thank you for taking the time to write this wonderful review. We hope to have you as our guest again soon. More 

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