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All 5 Alpena hotels

Sanctuary Inn & Conference Center

3.0 of 5 Hotel   |   1000 US 23 North, Alpena, MI 49707 (Formerly Holiday Inn Alpena)
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Sanctuary Inn & Conference Center
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Ranked #3 of 5 Hotels in Alpena
A recent review
4 of 5 stars reviewed yesterday
NancyVoyager Washington DC, District of Columbia
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34 reviews from our community

Traveler rating
    9
    11
    9
    4
    1
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8
7
Solo
0
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Despite some poor reviews, we decided to stay here and were glad we did. The room was spacious and up-to-date, and we heard very little noise. Although we would have preferred a firmer mattress, we had little to complain about. The toiletries , towels and in-room coffee were above average. Our breakfast was tasty and served promptly. On another occasion... More

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South Haven, MI
Top Contributor
122 reviews 122 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We only stayed one night in Alpena as we were traveling north. Our room was clean and well taken care of. The hall carpets were in good shape. The front desk people were doing everything possible to find info for a group that was coming in. Upgrades are being made. We were even offered a free plant as they are... More

Was this review helpful? Yes 2
Elkhart, Indiana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I read most of the reviews and was ready to stay but had some anxiety from a few of the comments .I decided to make my reservations and would deal with what ever I got. Glad I did because the place was clean, super friendly and the restaurant was great. Plan on making the Sanctuary my place to stay in... More

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are pleased to hear that you enjoyed your stay. Thank you for choosing the Sanctuary Inn & Conference Center. More

Boon, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Labor Day weekend, hubby and I decided to hop on the motorcycle and go for a ride. Live near Cadillac. Ended up in Alpena. Too dark and chilly to head home. Looked everywhere for a room, no vacancies. Went to Booking.com and found this hotel. Plenty of room! King size room on 1st floor. Large, spacious room, very comfy bed,... More

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are so glad you enjoyed your stay with us. Thank you for taking the time to share your review of our hotel. We look forward to having you stay with us again soon. More

Richmond Hill
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an older property but our room was nice and clean, beds were comfy and service excellent. We did not try the restaurant though choosing to eat downtown instead. This is probably the best place to stay in Alpena. We would stay there again.

Was this review helpful? Yes 1
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are so glad you enjoyed your stay at the Sanctuary Inn. Thank you for your review. We hope you visit again soon. More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 16, 2014

First impression was not so good. Checked in super late on a Sunday, no issues; friendly front desk. Walked into my room, put down my suitcase, and went into the bathroom - where I was literally hit over the head with a terrible smell - it smelled as if someone had urinated on the floor of the bathroom, and it... More

Was this review helpful? Yes 1
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

I am so glad you would stay with us again, but I am puzzled as to the issue with the unpleasant smell in the bathroom. I would really like to know which room you stayed in so that we can investigate further. If you are willing to provide that information, please give me a call at 989.356.2151. Thank you. We... More

Saginaw, Michigan
Top Contributor
148 reviews 148 reviews
106 hotel reviews
175 helpful votes 175 helpful votes
5 of 5 stars Reviewed August 10, 2014

I'll be the first to admit, I'm a bit of a hotel snob...It's always Hiltons and Marriotts or better for me. That's why I was leery to trek to Alpena, where the best 'brand' was either a Days Inn or a Best Western...We opted for the Sanctuary Inn after decent reviews here on TA and some other sites. The accommodations... More

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

Our employees love when their hard work is acknowledged by such a positive review. Chef Tim's chicken & dumpling soup is our most popular soup! Thank you for taking the time to post this review. More

Saginaw, MI
Top Contributor
54 reviews 54 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 9, 2014

We stayed for 2 nights and were pleased with our accommodations. The room was good sized (we had 2 double beds). There was a large small coffee pot and fridge in the room. The pool is great and there is a hot tub & sauna. There is a mini putt putt course, small arcade and pool table in the recreation... More

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are so glad you enjoyed your stay at the Sanctuary Inn. Thank you for taking the time to post this review. We hope to have you visit again soon. More

Grand Blanc, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014 via mobile

Just outside of town very convenient to get to beaches, restaurants, parks. The courtyard pool/recreation area is awesome for kids, we had a poolside room 106 and could hardley keep the kids in it because it's so much fun in the courtyard. What we loved: Great fun for Kids, very nice pool, hot tub, sauna. Free putt golf, pool table,... More

Was this review helpful? Yes
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

We are happy you and your family enjoyed our indoor recreation center. I will pass your comments along to our guest service department to remind them to let guests know about the coffee, microwave, etc. when they check in. Thank you for taking the time to post this thoughtful review. More

Muskegon, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 7, 2014

Stayed with my husband and our dog for one night. They did not charge a fee for having a dog. Most hotels in the surrounding area charge a $25 pet fee. Our room and bathroom was very clean.Our carpet was wet for some reason. And we had to contact the front desk to find out when check-out time(11am) was/pool hours,... More

Was this review helpful? Yes 2
Diana L, General Manager at Sanctuary Inn & Conference Center, responded to this review

So glad you enjoyed your stay and hope to have you visit again soon! More

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Additional Information about Sanctuary Inn & Conference Center

Address: 1000 US 23 North, Alpena, MI 49707 (Formerly Holiday Inn Alpena)
Location: United States > Michigan > Alpena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sanctuary Inn & Conference Center 3*
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Also Known As:
Holiday Inn Alpena Hotel Alpena
Alpena Holiday Inn

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