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Holiday Inn Express Allen Park-Dearborn

2.5 of 5 3600 Enterprise Drive, Allen Park, MI 48101
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Holiday Inn Express Allen Park-Dearborn
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Holiday Inn Express Allen Park-Dearborn
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109 reviews from our community

Traveler rating
    30
    34
    17
    10
    18
See reviews for
36
23
5
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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    (109)
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    (13)
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    (52)
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Over priced and not properly maintained. Will not return. There was mold in the bathroom with terrible drywall patch, dirty shower curtain. Filthy grout and missing tiles. Looks like a 5 year old used a tube of caulk to seal the shower. Several other issues also.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Allen Park-Dearborn, responded to this review

Dear Tytyrob, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am disappointed to hear that the condition of the room and bathroom negatively affected your overall stay. Please accept our sincerest apologies for any inconvenience these may have caused you. The feedback we receive from our valued guests, like you,... More 

Petoskey, MI
Top Contributor
71 reviews 71 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here the night before Thanksgiving. Check in was quick, the room was very nice and good breakfast spread. The lady that took care of the breakfast area was so sweet, very attentive and constantly busy.

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Maui
Top Contributor
65 reviews 65 reviews
43 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed November 17, 2014

I stayed at this property with a free room night credit from Holiday Inn; it can be used anywhere as a perk for holding a Holiday Inn Mastercard. All was great at check in, and the room was very nice. Breakfast was fine, but the attendant flatly refused to provide a tray to carry some food back to my room.... More 

Was this review helpful? Yes
HiexpressAP, General Manager at Holiday Inn Express Allen Park-Dearborn, responded to this review

I would like to apologize for the problems you had while staying with us. I would like to clarify the 25.00 hold is for incidentals/damages that we "hold" upon check inn. We should be explaining that when we ask to initial the hold authorization on the registration card. Your comments will be shared with the appropriate departments. Upon check out... More 

1 review
5 of 5 stars Reviewed November 13, 2014 via mobile

My husband and I have stayed at this gorgeous, well-kept, very nice hotel twice now, while we attended Detroit Tiger's games. The hotel is awesome, but what made us go back the second time (for our honeymoon) was the exceptional customer service we receive from a guy named Raul. He helped us get a cab to and from the game... More 

Was this review helpful? Yes
HiexpressAP, General Manager at Holiday Inn Express Allen Park-Dearborn, responded to this review

We would like to thank you for the great comments on Raul. We will make sure he reads the comments. Thanks for taking the time to let us know and we hope to see you on your next time your in the area! More 

1 review
1 of 5 stars Reviewed November 8, 2014

Visited this hotel from Sault Ste Marie.. Greeted by the most defensive and rude front desk worker.. 'Yesi' I think is how her name was spelt.. She started off rude and defensive over the fact that they had to UPGRADE our room, no one was upset but she still felt the need to be rude and defend the fact that... More 

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HiexpressAP, General Manager at Holiday Inn Express Allen Park-Dearborn, responded to this review

I would like to first of apologize for the service you received during your stay with us. I will make sure to speak to the front desk regarding your comments. I thank you for bringing the Canadian money up as it is something that I really will need to look into. I do sincerely want to extend our full apologies... More 

Hamilton, Canada
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 29, 2014 via mobile

From the outside, this hotel has a lovely New England type appearance. Beautiful lobby - keep your eyes open - there are many beautiful genuine antiques sprinkled throughout the hotel. Also in the lobby, to the right, a wonderfully welcoming library alcove from which you may choose a book to read from a wide variety of topics. The girl on... More 

Was this review helpful? Yes
HiexpressAP, General Manager at Holiday Inn Express Allen Park-Dearborn, responded to this review

Thank you for your comments we are glad you chose us! More 

Lansing, MI
Top Contributor
124 reviews 124 reviews
108 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed October 27, 2014

This was a really nice Holiday Inn express. From the minute I got in I had nothing but great experiences. Check in was fast and friendly. The room was great. I loved the decor in the common areas- very nice with antiques. The breakfast was great with check out staff just as nice as the check in staff. The pool... More 

Was this review helpful? Yes
HiexpressAP, General Manager at Holiday Inn Express Allen Park-Dearborn, responded to this review

Thank you your review was great and meant a lot to us. We appreciate the kind words and look forward to your next stay with us! More 

Denver, Colorado
Top Contributor
86 reviews 86 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 20, 2014

Yes, this hotel is older, but its age brings with it an element of charm. My 6-year-old daughter thought the lobby looked like a chateau. Our room was equally charming. The property is well-maintained. There is ample parking. The breakfast staff is friendly and helpful. And the location for visitors to the Henry Ford Museum or Greenfield Village can't be... More 

Was this review helpful? Yes
HiexpressAP, General Manager at Holiday Inn Express Allen Park-Dearborn, responded to this review

Thank you for those kind words. We are a bit different then others. We are so pleased that your daughter loved it. More 

LaPorte, Indiana, United States
1 review
5 of 5 stars Reviewed September 29, 2014

I was scared by some of the reviews I had read, but I am glad I gave it a chance. the hotel is cute and the decor is very old fashioned. The staff was wonderfully nice. The worker at breakfast made it a point to greet everyone and stop and speak with those traveling alone, giving them a real person... More 

Was this review helpful? Yes
HiexpressAP, General Manager at Holiday Inn Express Allen Park-Dearborn, responded to this review

Thank you for your comments we appreciate our guest and cant thank you enough for the great comments. More 

Charleston Sc.
Contributor
13 reviews 13 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed September 28, 2014 via mobile

Stayed at this place for 6 nights and I ALWAYS triple check my hotel room door to make sure they lock before I leave just from a bad experience I had in double tree Boca raton Florida several years back. (You can read the review from that disaster) I left my room secure and when I returned every single night... More 

Was this review helpful? Yes
HiexpressAP, General Manager at Holiday Inn Express Allen Park-Dearborn, responded to this review

I appreciate that you took the time to share your comments. I made sure that our housekeeping department was made aware and also the maintenance department (to check the door). We do take a 25.00 hold not charge. for incidentals etc. We offer FREE dvd movies for your room. I do sincerely apologize for everything as we really want our... More 

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Additional Information about Holiday Inn Express Allen Park-Dearborn

Address: 3600 Enterprise Drive, Allen Park, MI 48101
Phone Number:
Location: United States > Michigan > Allen Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Allen Park-Dearborn 2.5*
Number of rooms: 121
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Also Known As:
Holiday Inn Express Allen Park-Dearborn Hotel Allen Park
Holiday Inn Allen Park
Allen Park Holiday Inn

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