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El Hostal de Su Merced

Travelers' Choice award winner
Azurduy 16 | Between N. Ortiz and Bolívar, Around Town, Sucre 12345, Bolivia
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El Hostal de Su Merced
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El Hostal de Su Merced
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372 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Montreal
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a beautiful hotel and beautifully run, too. The rooms are set around courtyards, so are quiet. They are well appointed. There are fantastic views over the city from the roof terrace. The breakfast buffet is superb - especially the orange cake! Highly recommended, and very good value.

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Bath
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night on our visit to Sucre. The building is a lovely old mansion, the room was "old fashioned" but comfortable enough. The bathroom a bit "behind the times" and small but everything worked. There are some good views from the upper patio. We had a light dinner of salad and omelette, as I was suffering from the... More 

Was this review helpful? Yes 1
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Richard, Thank you so very much for commenting your experience with our community. We really appreciate your positive remarks and value your suggestions. Feel free to contact us and share your views in more details. We always welcome new ideas especially from our visitors. Thank you again for letting us being part of your adventures across our country. Be... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is amazing- beautiful building, lovely rooms, amazing breakfast and outstanding service. The breakfast was a particular highlight so make sure you get up in time for this. Also check out the roof terrace. I cannot fault them at all - book your visit now!

Was this review helpful? Yes 2
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Christina, Thank you so much for such a wonderful compliments, we feel very rewarded by it and more encouraged to offer the best experience possible to our visitors. Be welcome any time you come to our city. Once again we really appreciate your recommendations in this travelling community. Get our warmest regards. Raúl Espíndola El Hotel de Su Merced More 

Sydney, Australia
Level Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed June 21, 2015

We stayed for 1 night in May 2015. The hotel is well located, the room was very clean, and the staff were very friendly. could not fault the hotel. We had a room overlooking the courtyard, which could have been noisy, but was not. The breakfast was good Would highly recommend it

Was this review helpful? Yes 1
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Jedztee, thank you very much for your positive feedback. It's just pleasant to know you had a lovely experience with us. Feel free to send us any recommendation you want and feel welcome anytime you come back. Our warmest regards. Raúl Espíndola El Hotel de Su Merced More 

Istanbul, Turkey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

Everything was perfect. The staff does anything to help you. It is a clean, very cozy, cute and peaceful place. The location is central. Breakfast is very diverse and delicious. (Expecially lemon pie is the best I've ever had) Shortly, the hotel offers you more than what you pay.

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Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Didermarslan, thank you so much for your time and sharing your review with us, it is really pleasant to know you had a lovely stay at our place. Please be welcome anytime you want to visit us, we will wait for you with your favourite lemon pie! Indeed. This will always be your place in Bolivia, had a great... More 

London, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

Really beautiful, friendly little hotel that's well worth the money! Very quiet but right in the middle of town, and the staff are exceptional - we arrived at 8am dusty and tired from a night bus and they found us a room immediately and were very helpful throughout. The room was very clean and the shower was incredibly hot and... More 

Was this review helpful? Yes 1
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Liz, Such a wonderful, rewarding, inspiring and cheering it is the review you are giving us! thank you so very much! this is what makes everything worth it! to make special this little bit of yot journey! It all comes to this. Be certain we will never leave the path of learning, improving and upgrading for you. Thank you... More 

Chicago, Illinois
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 29, 2015

We were upgraded to a junior suite and it was roomy and had a bath and a fridge which the regular rooms did not seem to have.  The room had a comfortable bed and a TV with reasonable cable choices. The hotel was fine with a small courtyard and a great rooftop which had lovely views and was good for... More 

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Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Warren, thank you very much for taking your time and stating in such a positive ways our service. We really apologise for the inconvenience regarding the noises you perceived during checking and check out times. We are really commited in improving this and will find new ways to encourage visitors and others to keep the quietness and peacefulness of... More 

Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 24, 2015

Pretty but not really worth the high price in our opinion. Welcome was a bit snooty. Tiny boxy room. But nice bed and spacious bathroom. Terrace nice with places to sit. Breakfast very good. Good central location. But Better value elsewhere .

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Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Diana, We really appreciate your time to share your reviews and for your positive remarks about our service. We welcome your observations about the rates, you will be pleased to know that we are working to design the best possible rates and discounts that can suit our visitors' budgets and needs. We have improved our low season, long-staying, honey-moon,... More 

Vancouver, Canada
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 21, 2015

It was my birthday so we decided to spend a bit more for the night. Although this is quite a nice hotel and I'd be happy to stay there again, I'm just not sure that it was worth paying that much for. The staff here are very nice, friendly and helpful, and they allowed us to check in hours before... More 

Was this review helpful? Yes
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Sarah, thank yuo very much for your nice comments and kind review. We appreciate your opinion about the bath tubs. Only Suit Juniors have it in their bathrooms. If there had been the chance to get your suggestion in time, we would have love to do something for you and probably, with availability, changed your room originally booked. Feel... More 

Province of San Jose, Costa Rica
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 13, 2015 via mobile

Yes, you can find good hostels for less in bolivia, but why not trest yourself with some luxury you wouldn't be able to afford in most of latin america? that is why we chose this option for our two relaxing days in sucre and it wss worth it. They serve pies for breakfast!!! and the rooms have bathtubs! a great... More 

Was this review helpful? Yes
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Verenauz, thank you so much! How wonderful to hear from you and that you really enjoyed by us. We are so rewarded by your feedback, for certain we will share your review with all our staff, the best encouragement will always come from you. Once again thank you for making us part of your journeys! At your service. Raúl... More 

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