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El Hostal de Su Merced

3.5 of 5 Azurduy 16 | Between N. Ortiz and Bolívar, Around Town, Sucre 12345, Bolivia
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El Hostal de Su Merced
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El Hostal de Su Merced
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312 reviews from our community

Traveler rating
    244
    62
    3
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    2
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30
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamburg
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in Sucre by plane and once arrived we found out that all the roads leading to the city have been blocked off by truck drivers. We arrived at the hotel and were met by friendly reception staff. The hotel is beautiful, centrally located. We were assigned a large room which felt very much historical but was in great... More

Was this review helpful? Yes
Carmen G, Public Relations at El Hostal de Su Merced, responded to this review

Dear col_traveller_bog, We really appreciate your kind words about us. It is really satisfying to know we could ease your worries due to the blokades and that we were able to make your journey a delightful experience. We try hard to make or guests not only comfortable but also safe and cared for. Receive from all of us our greatest... More

kent england
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

A thoroughly enjoyable 3 nights in this beautiful hostel. Very conveniently situated, clean and so comfortable. Breakfast excellent plus we had an evening meal sitting outside on the terrace which was just right and served by a charming and helpful waiter. Nothing was too much trouble for any of the staff. Thank you so much we loved our stay and... More

Was this review helpful? Yes
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear Sir/Madam. We would like to thank you for taking the time to write those beautiful words about your stay with us. It is very important for our team to offer our guests the most memorable experiences. Thank you for choosing us and if you ever vist our city it will be a pleasure to have you with us. Our... More

durham, nc
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hostal Su Merced last month for four nights and thoroughly enjoyed the experience. The rooms are great and the staff is very friendly and helpful. The breakfasts were excellent with lots of options including eggs made to order. They also have a bookcase full of books to exchange--nice perk. The town was in holiday-mode so the... More

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Carmen G, Public relations at El Hostal de Su Merced, responded to this review

Dear NCtraveler, thank you so much for your post and your very kind words, we are more than happy for making this part of your trip a special experience. We are very thankful you mentioned the things you like the most. If you ever come to Sucre it will be a pleasure to have you here. At your service, always.... More

Santa Cruz, Bolivia
Top Contributor
51 reviews 51 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a lovely tranquil hostel hidden behind an unimpressive frontage which belies its spacious interior. Everything possible is done to ensure the comfort of the guests and even the mini bar prices were reasonable. Breakfast (buffet style) was excellent with choices of cereals, meats, cheeses and breads as well as cakes and quiches. Only two blocks away from the... More

Was this review helpful? Yes 1
Carmen G, Manager at El Hostal de Su Merced, responded to this review

Dear Rod , Thak you very much for taking your time to comment your opinion about us. We are delighted to know you felt well treated by our team and that you enjoyed our breakfast as well as the comfort. We feel really inspired that you consider us a hidden jewel, and be sure that your kind words encourages us... More

London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 15, 2014

El hostal de su Merced has lovely setting . After the reception when you walk into the courtyard it has red rose climbers and potted plants all around. Our room was beautifully set in old classic style, with lovely views of the Cathredral. There was good wifi in the room and up on the terrace where you can enjoy the... More

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Carmen G, Manager at El Hostal de Su Merced, responded to this review

Good Afternoon, Genoa, Thank you very much for posting your opinion about us. It is good to know that you enjoyed our courtyard, the views and the plants and the location. We are happy to know that you appreciated the kindness of our staff. It will be a pleasure if you come back again and be our guest. Best regards,... More

Miami
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 20, 2014

Hotel & interior looks Nice but that does not make up for the incredibly rude Staff at reception. Dont understand the other reviews. Told at check in that breakfast was between 7-10. Second morning we were there at 7.05 as we needed to be in time for a tour. No breakfast. That evening we asked if it was possible the... More

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Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear Offies, Firstly, we appreciate you took a moment to share your opinion with all of us. Be sure it will be used to learn, improve and search for better experiences for our present and future customers. Secondly, we cannot continue writing this without expressing our deep apologizes to you both for not being able to supply the high standard... More

Santa Cruz, Bolivia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

The history and beauty of this place is a fabulous combination. And the staff is extremely professional and helpful. I have found my new favorite hotel in Sucre. . . perhaps in all of Bolivia!!! I did not want to leave.

Was this review helpful? Yes 1
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear Kathleen C, We really appreciate your review and your positive opinions. The fact that you have chosen us as your favourite place in Sucre and in Bolivia is the biggest prize for us. We always try to make our visitors' staying a unique and special and being part of your trips and adventures makes us feel priviledged for what... More

Cheshire, United Kingdom
Top Contributor
53 reviews 53 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 14, 2014

I booked for 2 nights but ended up staying for 5. The staff were all very friendly and helpful. Several spoke excellent English. They put me in touch with an excellent, English speaking tour guide who organised several trips for me as well as taking me on a walking city tour. They were very helpful about keeping me informed when... More

Was this review helpful? Yes 1
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear Sari9876, thank you very much for your online feed back, "paying attention to details" has become a creed to us and it is just great to know that we were able to make you feel like that, that not only your visit is important to us but also your whole experience and expectations. Your comment is so kind and... More

Nottingham
Top Contributor
53 reviews 53 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 7, 2014

Stayed here for two nights on a trip to Bolivia. The hotel is lovely, very picturesque and well decorated. The rooms are a good size with a nice bathroom area. There is good wifi throughout the hotel too, some of the best I have experienced whilst travelling around South America. The staff were friendly and helpful and whilst we only... More

Was this review helpful? Yes 1
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear Colins5286, Thank you very much for your feedback, it is very satisfying to know you enjoyed your staying with us and that we were able to make it special for you. Remember this is your home in Sucre and we will hope to have the pleasure to receive you anytime. Our best wishes for you and your trip. Raúl... More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

Great location, just near the main square, this was an excellent hotel. Lovely furniture in the room, friendly english speaking staff, great rooftop terrace, would definitely stay here again. Breakfast was good, although it seemed a little quiet when we were here. Very reasonably priced!

Was this review helpful? Yes 1
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear MR579, Thank you very much for your nice words, we are more than pleased to know that we made a bit of your trip a lovely experience and we feel more encouraged and inspired to keep on doing what we love, making people happy. Be certain your view will reach with the rest of our personnel. Get our best... More

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Additional Information about El Hostal de Su Merced

Address: Azurduy 16 | Between N. Ortiz and Bolívar, Around Town, Sucre 12345, Bolivia
Location: Bolivia > Chuquisaca Department > Sucre
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Hostal de Su Merced 3.5*
Number of rooms: 16
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