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El Hostal de Su Merced

Travelers' Choice award winner
Azurduy 16 | Between N. Ortiz and Bolívar, Around Town, Sucre 12345, Bolivia
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El Hostal de Su Merced
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El Hostal de Su Merced
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348 reviews from our community

Traveler rating
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    70
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (348)
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    (72)
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Ireland
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great choice in lovely Sucre. Staff were extremely helpful. Quaint hotel built around a colonial courtyard. Fabulous views from roof terrace. Just a couple of blocks from main square. Would gladly use again.

Was this review helpful? Yes
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Friends! Thank you very much for taking your time and shring your reviews with our worldwide community. We will gladly welcome you anytime you come to visit us, this is your home in Sucre. Thank you so much for letting us being part of your journey and adventures accross our country. Our best wishes for you! Raúl Espíndola El... More 

Bath, ME
Top Contributor
55 reviews 55 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hostal de su Merced is a lovely hotel with courteous helpful staff and a wonderful ambience. Our room was very nice, roomy, clean, and just off an attractive courtyard. There is an observation deck on the roof that provides a wonderful panoramic view of Sucre that we found delightful. They serve a delicious buffet breakfast with additional hot items... More 

Was this review helpful? Yes 1
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear Martnlivy, thank you so so much for sharing your experience with all of our community! We were more than pleased to be of help and give you some chance to enjoy our city, we certainly hope you did. For certain I will share your so motivating words with Mrs. Adriana and the rest of the staff, always eager to... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 4 nights. The rooms are beautifully decorated and cleaned every day. The staff are helpful and will provide guests with everything you need. The hotel is close to the centre so easy to walk everywhere from here. It has a fantastic roof terrace with lots of little areas where you can enjoy coffee or... More 

Was this review helpful? Yes 2
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear Amanda, really appreciate for your positive feedback and thank you so much for staying with us to share a bit of our history and out city. Details like the ones described in your comments are our priority, if we can make them meet you and make your day aor a moment special, worth to be remembered; then we have... More 

Senior Contributor
41 reviews 41 reviews
34 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We really enjoyed our stay as the location is great & the staff very helpful. Our room was spacious & got had plenty of light. The building itself is a beautiful old colonial home & they have put in soundproofing for the windows facing the street (although you can hear your neighbours sometimes). I would stay there again.

Was this review helpful? Yes
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear Fiona, thank you very much for your kind words, how nice to hear from you that our efforts to improve the comfort in our rooms and the facilities have been worth. We are always looking forward to merge the new technologies in comfort with our colonial character keeping it as original as possible. Once more, we really appreciate your... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2015

Terrific hotel located in the plain centre of Sucre. Lovely antique, colonial decor, rooms spacious and well set out. Staff go out of their way to help you and are always cheerful. Great breakfast. Have only good things to say about this place. A must-stay while in this gorgeous Bolivian city.

Was this review helpful? Yes 1
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear JuliaG89, Thank you so much for taking the time to share your comments with all of us. And above all, thank you so much for giving us the chance to offer you our best. We always expect not only to offer a nice staying but also a wonderful experience. Your words are more than encouraging and inspiring, it is... More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2015

We stayed for four days in December 2014. Could have stayed a month! Great location- The hotel is a few blocks from downtown (very short walk with tons of restaurants and coffee shops on the way) so it was more quiet than the hotels on the main square. Very romantic place, with a rooftop boasting fantastic views. We spent New... More 

Was this review helpful? Yes
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Sarah, I don't have word to thank you the review you just posted, but thank you so much, it is very kind of you the way you highlighted our features. Pleae let us use your compliments and recommendations to pave the path for excellence in service, personalized and warm. Thank you so much for letting being part of your... More 

Moab, Utah
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

Revisited here after two years and it is still top of the line with friendly staff, great breakfast, good location, cleanliness. Top rooms with views are best - try to get one. Breakfast is huge and cooked fresh every morning.

Was this review helpful? Yes
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Thomas. It's more than great to have you after a couple of years, and even greater to know that you find this place still "your" place in Sucre; encouraging enough to keep on learning and improving. Our goal will always be to make this part of your trip as special as possible, be welcome anytime you come. At your... More 

Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 29, 2014

We came to Sucre after having done a Salt Flats tour from San Pedro de Atacama through to Uyuni, and what a lovely hotel to spend a few days in. We got one of the highest rooms in the hotel (thank goodness one of the staff carried our bags up the stairs!), and it had lovely views out to the... More 

Was this review helpful? Yes 1
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear Mel_M802, Really appreciate your words and recommendations,we are pleased to know you loved your room and the location and we apologize for knowing you have some issues with your VISA card, if possible it would be great to know further details of it. please feel free to contact us so as to see ways of fixing any likely mishap... More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
10 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 11, 2014

I stayed here for a week while studying Spanish. It's a small hotel, with about 20 rooms (I believe). I was in awe at how pretty it is. There are several patios, including rooftop, which puts you at the same level as the church spires nearby. Wifi was good, and everyone there was very nice. One of the prettiest hotels... More 

Was this review helpful? Yes
Carmen G, Director of Sales at El Hostal de Su Merced, responded to this review

Dear Scarlettk, thank you so much for your beautiful words. They are inspiring and uplifitng. It makes us feel so pleased, just that you loved being here. We loved having you with us! For you all, we will always give our best to be your home away from home.... Our best wishes Raúl Espíndola El Hostal De Su Merced More 

New York
Top Contributor
55 reviews 55 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 9, 2014

Hostal de su Merced is located a few blocks from the main square and many restaurant options are nearby. It is super clean with great, friendly service and a variety of rooms varying from large to small, high or low and light and dark. Rooms on the top floor have great views and are worth the extra rate. Good but... More 

Was this review helpful? Yes
Carmen G, Public Relations Manager at El Hostal de Su Merced, responded to this review

Dear Dutchtreat, thank you very much for your review and your remarks about what you liked the most, we appreciate you mentioned your favourite details, especially the ones that made you feel at home. Hope you ever visit us again. Be welcome anytime! Our best regards Raúl Espíndola El Hotel de Su Merced More 

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