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Sheraton Miramar Hotel & Convention Center

Travelers' Choice award winner
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Avenida Marina N 15, Vina del Mar 99999, Chile
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1 room 1 adult
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Sheraton Miramar Hotel & Convention Center
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964 Reviews from our TripAdvisor Community

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Clarkston, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Nice location on the water with beautiful views. Great hotel layout, rooms, and actually the food was very good in the bar area if you like ceviche. Lovely stay after a 15 day cruise to end up right there by the port. Good tours they scheduled from there also.

Helpful?
Thank Wendy G
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

We are very happy to know that you enjoyed your stay at Sheraton Miramar. We will keep making our best effort to provide an excellent service as you deserve. It will be a pleasure for us to have you here once again. Best regards. Roberta Vallejo More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We spent our stay at the presidential suite. This is an almost full equipped apartment in floor 8, with an outstanding 180 degree view over Viña. Nice jacuzzi, Kitchen and living room and dining room for 8. Totally enjoyed the stay, even though the pool was closed due to the high tide and other hotel facilities (gym, indoor pool and... More 

Helpful?
Thank Marilyn U
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

It is a pleasure to know that we have met your expectations. Thank you very much for your visit and for taking the time to share your experiences with us. We certainly hope to see you again. Kind regards. Roberta Vallejo More 

Level Contributor
17 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Very friendly reception staff. Decent and clean rooms! Hotel looks very modern and everything is spacious. Beautiful views over the ocean! The people of the indoor bar were not friendly, very slow and just inadequate. Snacks arrived cold, spongy and far too late. The same on the outdoor terrace. The people of the breakfast were very friendly. The food of... More 

Helpful?
Thank Pim M
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for taking the time to share your experience with us. It is very important for Sheraton Miramar to know our guest´s opinion to keep improving and personalizing our services. We will work on all the points mentioned. We certainly hope to see you another time. Kind regards. Roberta Vallejo More 

Sydney, Australia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had two good days here. TIP watch out for rogue waves at night at pool level and walking from hotel towards Vina del mar. Depending on tides and moon, huge seas can crash over pool and road, more dangerous at night when you can't see rollers coming in. Road at casino was closed while we were there because of risk... More 

Helpful?
Thank Janet61_11
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for taking the time to share your experience with us. We will keep making our best effort to provide excellent service always. We certainly hope to see you again. Best regards. Roberta Vallejo More 

Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What an amazing Sunday brunch watching the waves of the Pacific Ocean next to our outside table in restaurant! Majestic and relaxing! Great ceviche and Pisco Sour too!!😉 The hotel is gorgeous, the staff is very professional and pleasant. Lobby area is wide open and spacious! Super excellent amenities!!!

Helpful?
Thank MCALVAREZ123
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you so much for sending us your comments. It is a pleasure to know that we have met your expectations. We will keep making our best effort to provide the best service as you deserve. We really hope to see you another time. Best regards. Roberta Vallejo More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Perched a the tip of the beach with a patio that overlooks the ocean presents a surreal view - somebody loves you up there to show you how beautiful nature can get. Rooms - decent size rooms but you have to get a sea facing view with a balcony. You wake up to this gorgeous blue bed of water that... More 

Helpful?
Thank Jitan C
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you so much for your visit and for taking the time to share your experience with us. It is very important for us to know your guest´s opinion to keep improving and personalizing our services. We certainly hope to see you again. Kind regards. Roberta Vallejo More 

El Dorado, Arkansas
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our flight from Dallas to Miami was three hours late in leaving....Just barely made our connecting flight to Santiago, Chili....Arrived in Santiago sans our luggage....Hired a taxi to take us 80 miles south to our hotel in Vina Del Mar after we had reported our missing luggage.....I can't say enough about the staff at this wonderful hotel....They were willing, able... More 

Helpful?
Thank Donald C
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

We are so glad to hear that you had an amazing experience at Sheraton Miramar. We will keep making our best effort to always provide an excellent service as you deserve. We are so looking forward for another visit. Kind regards. Roberta Vallejo More 

New York City, New York
Level Contributor
86 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All the room face the ocean and this is the place to be for the New Year fireworks (one of the biggest in the world). Fantastic view from Valparaiso to Concon. Large rooms, great bed and furniture, same with bathroom, what you expect from a 5 star Sheraton...PLUS incredible service and a free bottle of Champagne delivered on December 31st...(we... More 

Helpful?
Thank YDz
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your visit and for taking the time to share your experience with us. It is very important for us to know our guest´s opinion to keeping improving and personalizing our services. We certainly hope to see you again. Kind regards. Roberta Vallejo More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for two nights while visiting Chile. Great hotel with great views. Location is perfect and building and rooms very modern and comfy. Staff was very attentive and caring about every need. Francisca runinng service at the pool was excepional and very friendly.

Helpful?
Thank Rolando Y
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

We really appreciate your comments. Thank you for sharing your experience with us. We will keeping making our best effort to improve even more the quality of our services. We certainly hope to see you another time. Kind regards. Roberta Vallejo More 

Nashville, Tennessee, United States
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed January 4, 2016

Often, after you've stayed in one of the chain hotels you'll get a survey that asks all sorts of questions. But the one that always stumped me what when I would be asked, to the effect," did staff care about you." Thought it was just weird. Heck if I know if staff cared about me, I just wanted to be... More 

Helpful?
Thank Barbara M
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

It is a pleasure for us to know that you had a memorable stay. Thank you for your important feedback. We will keep making our best effort to provide an excellent service as you deserve. We certainly hope to see you another time. Kind regards. Roberta Vallejo More 

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