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Sheraton Miramar Hotel & Convention Center

Travelers' Choice award winner
Avenida Marina N 15, Vina del Mar 99999, Chile
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Sheraton Miramar Hotel & Convention Center
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Sheraton Miramar Hotel & Convention Center
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741 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hoffman Estates
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is basically the only one in the area located right on the beach. It is easy to get to shopping and dining in Vina del Mar, and easy to get to Valparaiso. The staff is wonderfully friendly and helpful. The location and view are second to none. The amenities are top notch.

Was this review helpful? Yes 1
Raily K, Front Office Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for your good comments. We hope to see you soon again in Sheraton Miramar. Kind Regards, Raily Kligge More 

Portland, Oregon
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You probably cannot do better in Vina. The location, service, and quality of this hotel makes for a winning combination. The buffet breakfast is amazing and is a must. We were also very impressed by the quality of the hotel restaurant, both for the food and service. I think the restaurant should get extra props for its selection and quality... More 

Was this review helpful? Yes
Raily K, Front Office Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your good comments, we appreciate that you enjoyed your stay with us. We hope to see you soon again. Regards, Raily Kligge More 

Laveno-Mombello, Italia
Top Contributor
51 reviews 51 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful stay, great views from the room balcony and from the terrace, do not miss cocktails here in the evening! Rich breakfast buffet, we used the restaurant for a late dinner on arrival, service was friendly but very slow, and the place was empty at the time. Wifi did not work in the room the first day but a stay... More 

Was this review helpful? Yes 1
Raily K, Front Office Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

We are glad to know that you enjoy your stay with us. Thank you very mucho for your comments! We hope to see you again. Kind Regards, Raily Kligge More 

Manhattan
Top Contributor
115 reviews 115 reviews
53 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel enjoys a spectacular location overlooking the Pacific Ocean. The view from are room was wonderful. We had a double terrace and on a sunny day it was simply great. I highly recommend this hotel. The design of the room, the restaurants, and service are top notch. My wife had an abscessed tooth during our visit. The hotel staff... More 

Was this review helpful? Yes
Raily K, Front Office Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your comments. We certainly have a great team that supports all our guest! Please, do not hesitate in visit us again. Regards, Raily Kligge More 

Chicago
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm not sure where all of the good reviews are coming from, but I'd definitely advise against the Sheraton. First- the rooms are extremely dated. There are no outlets by the desk, so hopefully you bring a long extension cord. I noticed a coffee pot on the desk, which wasn't plugged in. I don't drink coffee, so didn't bother me.... More 

Was this review helpful? Yes
Raily K, Front Office Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for your comments, your experience does not reflect the way we normally serve our distinguished customers. We are very sorry for these mishaps. We really appreciate your comments and thank you very much for your important feedback. Regards, Raily Kligge More 

Contributor
19 reviews 19 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for three nights and felt so good. It is one of the shining stars among all Sheraton hotels we have stayed. Modern and artistic. It is on the ocean so every room has ocean view. I shot some pictures of the restaurant and the bar, friends commented they were postcard quality. The breakfast is great quality and... More 

Was this review helpful? Yes
Raily K, Front Office Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you so much for your comments! We appreciate you enjoyed your stay with us, and hope to see you soon again in Viña del Mar! Regards, Raily Kligge More 

Las Vegas, Nevada
Top Contributor
240 reviews 240 reviews
33 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel itself is nice. Rooms are quite large with a patio and view from every room. I would stay again but the service and somewhat dated rooms Is only knock on hotel. You can't beat the location!!!

Was this review helpful? Yes
Raily K, Front Office Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for the time to give us the feedback from your las stay. We would like to see you agan in Sheraton Miramar! Kind Regards, Raily Kligge More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2015

This was our last stop on a 6-week holiday and it was provided us with the final resting spot for a bit of r&r. The view is the real selling point here. It's spectacular to wake up and look straight out over the pool and ocean & see the lights of Valparaiso at night time. Couldn't fault the hotel -... More 

Was this review helpful? Yes 1
Raily K, Front Office Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your positive comments! We hope to see you soon again in Sheraton Miramar! Kind Regards, More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 16, 2015

Stayed here for one night. Room: unbelievable view. Bathroom was really nice. I see complaints about being aged, but really the only thing that appeared old was the TV. Concierge was awesome: arranged a winery tour and car service to Santiago. Had great restaurant recommendations Restaurant had great breakfast and an amazing view. This has to be one of my... More 

Was this review helpful? Yes 1
Raily K, Front Office Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your nice comments! I will traspass them to the supervisors. Please, do not hesitate in visit us again in a new trip. Kind Regards, Raily Kligge More 

Rancho Santa Fe, California
Top Contributor
162 reviews 162 reviews
48 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed February 15, 2015

I don't know what was wrong with this place but everything was wrong. The owners invested millions in this modern and beautiful hotel but they put in 3 star rooms. Small rooms with ugly small bathrooms and a very small spa. The service, what service ??? No service, and I don't know if they like tourists in Chile but at... More 

Was this review helpful? Yes
Raily K, Front Office Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for the time to fill with your comments, they are very important to us. We will take care and actions with your experience. Kind Regards, Raily Kligge More 

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