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BEST WESTERN Marina Del Rey

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Ecuador 299, Vina del Mar, Chile
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BEST WESTERN Marina Del Rey
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BEST WESTERN Marina Del Rey
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259 reviews from our community

Traveler rating
    53
    117
    63
    18
    8
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58
94
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madrid, Spain
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel is easy to find and the service is very kind. However the hotel is out fashioned. The bathroom is what you would expect in a simple pension. Bed is nice though. I would recommend not to take a from room as the noise of the road is very high and the pollution of the traffic is terrible so... More 

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Marin County, CA
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Though the price was right, and the service was fine, the carpeting in our room was FILTHY. A walk from the shower to the bed and the bottoms of our feet were black with grime. Location is relatively central, but if you want to enjoy the charms of Vina (which are few), you'd be better off at the seaside Sheraton... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Where should I start???? booked the two Double rooms on the day of the check in over the phone and got my partner who is Chilean to confirm it. when we arrived there, the rooms were twin rooms. when I asked for the mistake to be rectify we were told to pull the beds together and that there were no... More 

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San Rafael, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Last time at a Best Western. The two deluxe hotels in Vina Del Mar are the Sheraton and the casino hotel. Found out too late! The location of the hotel is fine and seems safe. Definitely needs a remodel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 9, 2015

We stayed in room 410 which overlooked a very busy noisy road. The room was clean comfortable and a good size however the bathroom had mould and we were not supplied with facial tissues. Our bed was an extra large king size which was reasonably comfortable but the pillows were old. The White towels were stained and thin. No tea... More 

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Southern California
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 9, 2015

Hotel is rooms were very nice and comfortable, bathrooms were clean. Staff were always friendly and polite. Staff spoke little bit of English,,The morning breakfast was great. There are plenty of things to select from. The hotel is located just a few short walking blocks from the shopping district and a few more blocks to the waterfront. The hotel is... More 

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Dallas, TX
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 4, 2015

Enjoyed our stay, which was just prior to taking a cruise from Valparaiso. Standard room with expected amenities - bed was comfortable, washroom was clean, as was the bedroom. Front desk staff was helpful, gave us a map (not really needed) and advice on the area. Liked walking along the nearby streets checking out a variety of stores - small... More 

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New York City, New York, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 27, 2015 via mobile

I only have two positives: it was one of the only hotels in Viña with 2 king beds in 1 room (good for traveling with our kids) but they'll tell you it is for max of 3 people, which makes no sense at all! It should be for at least 4 people (they"ll charge you extra for the 4th person!).... More 

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Santiago Metropolitan Region, Chile
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 22, 2015

An average old hotel. The room was ok but what made it annoying was the smell. A weird smell which disappeared after opening up the windows ... but the net morning it was back. The staff professional but unfriendly. We arrived at 13h45 and had to wait until 15h00 to check-in. The guy at the front-desk didn't even bother to... More 

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AA
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 25, 2014

Best Western Marina Del Rey is the place to stay after your cruise ship docks in Valparaiso. It is convenient to take the local train to this hotel. Trains run from the cruise port in Valparaiso to within one block of the hotel in neighboring Vina del Mar for less than $1! The room was elegantly appointed and close to... More 

Review collected in partnership with Best Western

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