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BEST WESTERN Marina Del Rey

3.5 of 5 Ecuador 299, Vina del Mar, Chile
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BEST WESTERN Marina Del Rey
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BEST WESTERN Marina Del Rey
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224 reviews from our community

Traveler rating
    44
    103
    55
    15
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santiago Metropolitan Region, Chile
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

An average old hotel. The room was ok but what made it annoying was the smell. A weird smell which disappeared after opening up the windows ... but the net morning it was back. The staff professional but unfriendly. We arrived at 13h45 and had to wait until 15h00 to check-in. The guy at the front-desk didn't even bother to... More 

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AA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best Western Marina Del Rey is the place to stay after your cruise ship docks in Valparaiso. It is convenient to take the local train to this hotel. Trains run from the cruise port in Valparaiso to within one block of the hotel in neighboring Vina del Mar for less than $1! The room was elegantly appointed and close to... More 

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Wexford
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Recommended to use this hotel, I was rather disappointed with the overall visit. In this day and age one really expects various items to be standard in a room - 2 people, just 1 glass?. No face cloths (flannels), No Tea/Coffee making facilities. a really rather poor selection for breakfast - just two insipid cereals to choose from, no marmalade,... More 

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Hong Kong, China
Top Contributor
74 reviews 74 reviews
27 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 8, 2014

We arrived here on a short notice and it was the only place we could get for the night. Everything was as you would expect from a hotel in this category. Nothing was remarkable. The bed was good, bathroom spacious but merely functional. Breakfast buffet was OK but looked a bit raided when we arrived towards the end of breakfast... More 

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Port Coquitlam, Canada
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2014

Good convenient location near the rapid transit to Valparaiso. Very helpful staff and fluent in English. Near shopping areas and beach. Very filling continental breakfast included Very comfortable bed and a place to keep the wine cool!

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Cambridge, Massachusetts
Top Contributor
59 reviews 59 reviews
10 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed August 26, 2014

This is a well-located hotel, 1 block away from Valparaiso Street (Viña del Mar downtown), and about 10 minute's walk from the seaside. The Hotel has a small parking area which can be entered from Viana Street. The room was equipped with a small refrigerator, a king size bed and enough room to move around. The room had a distinct... More 

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Hartbeespoort
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

Great stay at a great hotel, just be warned that English is not a very high priority and the rooms have no coffee or tea service. Other than that people are friendly and very helpful, person at the front desk even lent us his metro card to get to the university!

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BWMarinadelRey, Guest Relations Manager at BEST WESTERN Marina Del Rey, responded to this review

Dear Guest Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Curridabat
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 1, 2014

Two reasons why they didn't get 5 star review: 1. The grumpy old man at the front desk. You will know who he is when see him. The rest of the staff is helpful and has excellent attitude. 2. Linens, pillows, and towels reached the end of cycle. Please replace! The breakfast bar is excellent. Yogurt, cereal, eggs, pastries, fruits...... More 

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BWMarinadelRey, Guest Relations Manager at BEST WESTERN Marina Del Rey, responded to this review
Google Translation

Estimado Huésped: Marina Hoteles busca superarse permanentemente y así poder ofrecer una mejor y más agradable experiencia tanto para Ud.... More 

Southern California
Contributor
14 reviews 14 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 7, 2014

We stayed four nights at this Best Western property while visiting family. This was not a summer holiday, therefore the beach was of little importance to us. It is conveniently located to the Metro, local buses, two substantial grocery stores, restaurants, etc. The breakfast buffet and facility is without fault. Adequate selections, a change in pastry choices each day, fantastic... More 

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BWMarinadelRey, Guest Relations Manager at BEST WESTERN Marina Del Rey, responded to this review

Dear Guest Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 15, 2014 via mobile

Quite satisfactory, as you'd expect at BW. Clean comfortable, but nothing special. WiFi included. Breakfast ok. Good area, a couple of blocks from the sea and a couple of miles from Valparaiso. Front desk staff quite helpful, but the city tour guide they recommended was poor. She kept on asking us what we wanted to see, we said "the top... More 

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Additional Information about BEST WESTERN Marina Del Rey

Address: Ecuador 299, Vina del Mar, Chile
Phone Number:
Location: Chile > Valparaiso Region > Vina del Mar
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Marina Del Rey 3.5*
Number of rooms: 112
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Also Known As:
Best Western Marina Del Rey Hotel Vina Del Mar
Best Western Vina Del Mar
Vina Del Mar Best Western

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