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3.5 of 5 Ecuador 299, Vina del Mar, Chile
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238 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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Southern California
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is rooms were very nice and comfortable, bathrooms were clean. Staff were always friendly and polite. Staff spoke little bit of English,,The morning breakfast was great. There are plenty of things to select from. The hotel is located just a few short walking blocks from the shopping district and a few more blocks to the waterfront. The hotel is... More 

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Dallas, TX
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed our stay, which was just prior to taking a cruise from Valparaiso. Standard room with expected amenities - bed was comfortable, washroom was clean, as was the bedroom. Front desk staff was helpful, gave us a map (not really needed) and advice on the area. Liked walking along the nearby streets checking out a variety of stores - small... More 

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New York City, New York, USA
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I only have two positives: it was one of the only hotels in Viña with 2 king beds in 1 room (good for traveling with our kids) but they'll tell you it is for max of 3 people, which makes no sense at all! It should be for at least 4 people (they"ll charge you extra for the 4th person!).... More 

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Santiago Metropolitan Region, Chile
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 22, 2015

An average old hotel. The room was ok but what made it annoying was the smell. A weird smell which disappeared after opening up the windows ... but the net morning it was back. The staff professional but unfriendly. We arrived at 13h45 and had to wait until 15h00 to check-in. The guy at the front-desk didn't even bother to... More 

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12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 25, 2014

Best Western Marina Del Rey is the place to stay after your cruise ship docks in Valparaiso. It is convenient to take the local train to this hotel. Trains run from the cruise port in Valparaiso to within one block of the hotel in neighboring Vina del Mar for less than $1! The room was elegantly appointed and close to... More 

Review collected in partnership with Best Western

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Senior Contributor
41 reviews 41 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed December 24, 2014

Recommended to use this hotel, I was rather disappointed with the overall visit. In this day and age one really expects various items to be standard in a room - 2 people, just 1 glass?. No face cloths (flannels), No Tea/Coffee making facilities. a really rather poor selection for breakfast - just two insipid cereals to choose from, no marmalade,... More 

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Hong Kong, China
Top Contributor
74 reviews 74 reviews
27 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed November 8, 2014

We arrived here on a short notice and it was the only place we could get for the night. Everything was as you would expect from a hotel in this category. Nothing was remarkable. The bed was good, bathroom spacious but merely functional. Breakfast buffet was OK but looked a bit raided when we arrived towards the end of breakfast... More 

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Port Coquitlam, Canada
11 reviews 11 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2014

Good convenient location near the rapid transit to Valparaiso. Very helpful staff and fluent in English. Near shopping areas and beach. Very filling continental breakfast included Very comfortable bed and a place to keep the wine cool!

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Cambridge, Massachusetts
Top Contributor
59 reviews 59 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed August 26, 2014

This is a well-located hotel, 1 block away from Valparaiso Street (Viña del Mar downtown), and about 10 minute's walk from the seaside. The Hotel has a small parking area which can be entered from Viana Street. The room was equipped with a small refrigerator, a king size bed and enough room to move around. The room had a distinct... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

Great stay at a great hotel, just be warned that English is not a very high priority and the rooms have no coffee or tea service. Other than that people are friendly and very helpful, person at the front desk even lent us his metro card to get to the university!

Was this review helpful? Yes 1
BWMarinadelRey, Guest Relations Manager at BEST WESTERN Marina Del Rey, responded to this review

Dear Guest Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

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Additional Information about BEST WESTERN Marina Del Rey

Address: Ecuador 299, Vina del Mar, Chile
Phone Number:
Location: Chile > Valparaiso Region > Vina del Mar
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Marina Del Rey 3.5*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Cheap Tickets, Hotels.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Marina Del Rey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Marina Del Rey Hotel Vina Del Mar
Best Western Vina Del Mar
Vina Del Mar Best Western

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