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Hotel del Mar - Enjoy Vina del Mar - Casino & Resort

Certificate of Excellence
Av San Martin 199, Vina del Mar 2520000, Chile
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1 room 1 guest
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Hotel del Mar - Enjoy Vina del Mar - Casino & Resort
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 9, 2015

I have visited Hotel Del Mar - Enjoy Vina del Mar during April 2015 and it was an amazing holiday and birthday experience at this Resort. Customer service, courtesy and facilities are excellent. We have received complimentary champagne on arrival and again complimentary champagne and chocolate cake on my birthday. Rooms, pool, gym, casino, restaurants, walking distance to the beach... More 

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Boston
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 23, 2015

I has been my first time at this hotel in the many years I have been coming to Vina del Mar. It is a very nice, clean, spacious, specially the bathrooms. great service from room attendants and in their caffe -bar. I love the view out of my window. Sunsets and ocean it is magnificent. Highly recommend it.

Was this review helpful? Yes
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 2, 2014

I visited Hotel del Mar in August and again November/December 2014. In August, I found the lobby with people who were panhandling, asking for money. The locals called them Gypsies. This trip - none! They must have read the review and worked to correct it. The hotel was clean, fresh and nicely decorated for the start of Summer. The staff... More 

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Vashon, Washington
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 3, 2014

I stayed here for a conference. The location is along the waterfront and is very scenic. Front desk staff were courteous and helpful. The rooms were clean and well-maintained, and had the basic amenities, including free wi-fi and cable TV. Many of the rooms have balconies overlooking the ocean. The hotel restaurant was above average (service was a bit sketchy),... More 

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Santiago, Chile
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 20, 2014

Good location and very nice view, very spacious room a little old so is the hotel that look in need of a bit refurbishment!! We did have the same problem as we had before in another hotel of Enjoy (Pucon) the expect you to sleep with your kid in the same bed! even if as i did make the reservation... More 

Was this review helpful? Yes 1
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 8, 2014

I have stayed at this hotel for nearly ten years usually in August. The location is exceptional and breathtaking. The desk and concierge staff are exceptional - friendly, courteous, bi-lingual and accommodating. The rooms are very good and the beds are very comfortable. The interior of the hotel does not show any aging over the past ten years. The rooms... More 

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Herzlia, Israel
Level Contributor
165 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 23, 2014

very nice hotel and staff. intercontinental good breakfast. free wi-fi. nice big and clean rooms. no kettle for coffee/tea in the room. beach view.awsome. nice big casino on first floor. not noisy at all.

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Deerfield Beach, Florida
Level Contributor
89 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 13, 2014

This is the second year I go there with a friend, we just went to get a massage at the spa, the view from there is beautiful, massage includes little time in sauna, hot tub and if you want you can pay to use the pool/gym for the day. They only bad thing was that across the street there was... More 

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Veneta, Oregon
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed April 14, 2014

beautiful location, wonderful building, stunning views from the hotel/casino. wish we could have stayed longer. when we left i noticed the car key would.nt work in the passenger door. after opening the trunk it was then i noticed we had been broken into, our stuff that was in the trunk had been taken. what a shame, i get the feeling... More 

Was this review helpful? Yes 2
Denver, Colorado
Level Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 2, 2014

Hotel Enjoy is a truly great hotel. And Alonso, the concierge is the main reason. We were staying there on the night of the recent earthquake and tsunami warnings. The staff did a great job of reassuring guests, and finding other accommodations if you wanted to move to higher ground. Alonso personally drove us in his car up the hillside... More 

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