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Amwaj Rotana

5.0 of 5 The Walk, Jumeirah Beach Residence | P.O. Box 86834, Dubai, U.A.E., Dubai 86834, United Arab Emirates
#161 of 478 Hotels in Dubai
697 Reviews 4.5 of 5 stars
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697 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Amwaj Rotana
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Doha, Qatar
Top Contributor
130 reviews 130 reviews
48 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed November 20, 2012

We stayed here for 4 nights as my husband attended a conference within the hotel. The location is just superb on Dubai Marina. Our room was spacious with a nice balcony overlooking the outside restaurant area/pool area but think that most rooms are like this. Again no free internet access (I think this is a Rotana thing), starts at 15AED... More

Was this review helpful? Yes
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Guest, First and foremost, thank you for choosing to stay in our hotel during your recent visit to Dubai and for taking the time providing your feedback. With regards to free internet in the hotel, all Rotana Hotels are charging internet usage which we benchmark with our competitor hotels around our area where all of them are charging internet... More

Tehran
Top Contributor
74 reviews 74 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 19, 2012

We stayed at this hotel for 3 nights last year. Everything was great, the rooms are spacious and comfortable and new. The bar at the hotel is also really nice with a big open space. the only minus side was the elevators. whenever a lot of people arrive at the same time, you need to wait for a rather long... More

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Guest, Firstly, I would like to thank you for choosing the Amwaj Rotana Hotel and I was pleased to hear that your stay with was both comfortable and enjoyable. With regards to our elevators, unfortunately, the building was designed with only 3 elevators installed. We are in constant communication with the elevator service provider to increase the speed of... More

Trenton, NJ
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 14, 2012

This hotel has the best customer service EVER. You are constantly greeted with a smile, staff hold elevators and open all doors for your entry and exit while on hotel grounds. However the service did not make up for the hidden "extra person charge" you will be charged for the second person in your two-bed room. It's 120 durhams per... More

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Guest, Thank you for choosing to stay in our hotel during your recent visit to Dubai and for taking the time giving your feedback. I have noted all your comments however, please be informed that the booking we have recieved is in a single rate in a twin room which has a capacity to take a maximum up to... More

Hedge End, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2012

This starred hotel is very close to the sea front and the Marina mall.Good service and pool facilities.The Staff are ever helpful. have to walk through a car park to get to the beach. excellent views an d child friendly.Surprisingly they don't provide free Internet services in the room especially for that price tag!!

Was this review helpful? Yes 2
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Guest, Firstly, I would like to thank you for choosing the Amwaj Rotana Hotel and I was pleased to hear that your stay with was both comfortable and enjoyable. it is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only... More

Matlock, England, United Kingdom
1 review
5 of 5 stars Reviewed November 8, 2012

We had a fantastic timat this hotel,extremely clean,the staff are super friendly and attentive,we were on honeymoon and were instantly upgraded to a bigger room,the pool was beautiful and located in a fantastic area of the hotel. If you want to visit Dubai and get around quickly and inexpensively then this hotel is the best situated of them all. We... More

Was this review helpful? Yes
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Guest, Firstly, I would like to thank you for choosing the Amwaj Rotana Hotel and I was pleased to hear that your stay with was both comfortable and enjoyable. it is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only... More

Dubai
Top Contributor
84 reviews 84 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 6, 2012

Please, please, please- figure out how to get your elevators to work correctly. I live in the JBR area and frequent your restaurants at least once every two weeks. Everytime I go, I wait for the elevator for more than 10 minutes to get to the restaurants. It's ridiculous and annoying that each time I have dinner I need to... More

Was this review helpful? Yes 1
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Guest, Thank you for taking the time in giving your feedback at TripAdvisor. With regards to our elevators, unfortunately, the building was designed with only 3 elevators installed. We are in constant communication with the elevator service provider to increase the speed of the elevators which is the only alternative we can provide at the moment. However, we do... More

London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 5, 2012

Booked this hotel for 4 nights as a quick sub stop over. I had booked a Premium Sea View hotel room - lovely spacious room. Breakfast was lovely too. So what were the setbacks? 1) Especially if you are there for topping up the tan. The pool only gets sun for 3 hours a day at a push and depending... More

Was this review helpful? Yes 1
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Guest, First and foremost, thank you for choosing to stay in our hotel during your recent visit to Dubai and for taking the time in giving your feedback.. I have noted all your comments and I am pleased to inform you that your fedback regarding our Concierge were certainly taken on board and discussed with the Director of Front... More

London, United Kingdom
Top Contributor
93 reviews 93 reviews
35 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed November 5, 2012

My second or third stay at the Amwaj in Dubai and it gets better. A little initial confusion re. early check-in - I had a flight from London which got me in around 10:00 and I simply wanted a little flexibility. I bothered to send to e-mails the previous day and received a disappointing 'stock' answer explaining check-in/check-out policy. Indeed,... More

Was this review helpful? Yes 1
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Guest, Firstly, I would like to thank you for choosing the Amwaj Rotana Hotel and I was pleased to hear that your stay with was both comfortable and enjoyable. On your next visit to our hotel, please email me at executive.amwaj@rotana.com and we will ensure that your stay will be enjoyable and memroable. it is our goal to maintain... More

Hathersage, Sheffield, England, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 4, 2012

Best hotel we have ever stayed in! Location is fantastic with great views even in the classic rooms. Not sure why people think there is a problem with the car park/building work! We stayed half board which worked out excellent value for money. The food buffet was restaurant quality and never failed to impress with the varied menu each day.... More

Was this review helpful? Yes 2
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Guest, Firstly, I would like to thank you for choosing the Amwaj Rotana Hotel and I was pleased to hear that your stay with was both comfortable and enjoyable. it is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only... More

Berlin, Germany
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 31, 2012

Our 2nd stay in Dubai was a two weeks trip on the Jumeirah Beach next to "the Walk" on Dubai Marina. This Hotel is clean and looks very modern. We had a room on 18th floor incl. fantastic view to Palm Jumeirah. On the beach bar we tasted cool drinks every night. This was perfect holiday in 2011

Was this review helpful? Yes 1
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Guest, Firstly, I would like to thank you for choosing the Amwaj Rotana Hotel and I was pleased to hear that your stay with was both comfortable and enjoyable. it is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only... More

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Additional Information about Amwaj Rotana

Address: The Walk, Jumeirah Beach Residence | P.O. Box 86834, Dubai, U.A.E., Dubai 86834, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Amwaj Rotana 5*
Number of rooms: 301
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Also Known As:
Amwaj Rotana Hotel Dubai

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