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Amwaj Rotana

5.0 of 5 The Walk, Jumeirah Beach Residence | P.O. Box 86834, Dubai, U.A.E., Dubai 86834, United Arab Emirates
#166 of 478 Hotels in Dubai
683 Reviews 4.5 of 5 stars
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Amwaj Rotana
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683 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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English first
Swansea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

this hotel met all our needs, location right on beach. we paid for the club class upgrade, good value for money, the staff could not do enough for us, and would highly recommend the upgrade which was 250 dirams per room per day. .

Review collected in partnership with this hotel

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Cairo, Al Qahirah, Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Friendly staff, excellent customer care, staaf at reception are very proffessional, food is tasty, deserts are great, there was a promo to upgrade to HB with extra 75 Drhm a day, which is very economical

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Milton Keynes, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel, the staff and facilities are excellent. We upgraded to Club Rotana which was well worth it. The staff in the club lounge were absolutely wonderful. The food I. The horizon restaurant was really good...plenty of choice. Hotel was very close to beach. We used the Metro to travel to shopping malls. The metro was very easy to use... More

Review collected in partnership with this hotel

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I visited with my GF our first holiday away and i must say it was a great holiday i wasn't expecting the hotel to be this great but it was. The staff were absolutely great easy to talk to down to earth very well mannered. We spend 7 nights and by the third day they knew our names. The hotel... More

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Brutos22, Thank you very much for sharing your feedback on Trip Advisor about your recent stay. We are also grateful that you highly recommend our hotel. It is pleasing to see that you managed to explore the area and enjoy the services around. Our location is one of our biggest draws. We are also glad that our hotel and... More

Nairobi, Kenya
1 review
5 of 5 stars Reviewed 3 days ago NEW

Was my first stay in Dubai and if this isn't the best quality hotel in town then I don't know how else to rate it. I wouldn't dream of going elsewhere! I would advise anyone to try it anytime if you haven't.

Review collected in partnership with this hotel

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Njeru M, Thank you for taking the time to share your great and positive comments regarding your recent stay at Amwaj Rotana. It is rewarding to read your feedback about our hotel, which will be duly shared with our team. Feedback like yours will inspire them to continue to deliver quality service. We are looking forward to seeing you... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Just returned from an amazing holiday in Dubai. Really enjoyed the stay in Amwaj Rotana - the staff were always really friendly and helpful, the hotel is so nice and comfortable, the food was amazing, the cleanliness is great and the list goes on ..all very positive and I would recommend to anyone!

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Louise V, The team and I would like to thank you for taking the time to write a positive review about Amwaj Rotana. We are glad that you had a wonderful visit to Dubai and particularly, that our team was able to deliver the highest levels of service during your stay with us. We hope to be able to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel is amazing. Can't fault it in any way. Me and my family enjoyed every minute. The staff couldn't do enough, making our stay at the rotana very enjoyable. I have the up most respect for every member of staff.

Was this review helpful? Yes 1
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Pamela P, Thank you for taking the time to share your experience at the Amwaj Rotana Jumeirah Beach Dubai via Tripadvisor. Our team was really pleased to read your positive feedback about the excellent services of our hotel. Receiving such wonderful comment means a lot for us, this will drive us to keep doing our best and improve our... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I Stayed on amwaj rotan and it was nice the staff they are very nice also the price was good and sami in the resreption he is very helpful and he is offering help always without asking also he is always telling me about the new promotions

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Mohammadalrajhi, I would like to thank you for taking the time to write your positive review. I am delighted to hear that you enjoyed your stay and found our facilities up to your expectations particularly the exceptional service provided by our colleague, Sami. The team is looking forward to welcoming you back in the near future and to be... More

Dubai
1 review
5 of 5 stars Reviewed 6 days ago NEW

I've been a global traveller for 20+ years on business and pleasure and this was the best customer service I've ever received, anywhere. I'm not sure how The Amwaj Rotana have done this but other hotels should take note.

Review collected in partnership with this hotel

Was this review helpful? Yes
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Christopher S., Thank you very much for posting your feedback on TripAdvisor. I am glad to read that enjoyed your stay with us and my team was able to deliver the highest hospitality services all throughout your stay. I will share your positive comments to my team and we look forward to welcome you back in the near future.... More

Santiago Metropolitan Region, Chile
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very good hotel, though the location itself is expensive (this affects all the hotels in JBR). Excellent staff, close and warm people. This would be my choice if I wanted to stay in JBR, though there are other hotels in the area with better infrastructure.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Luis V, Thank you for sharing your feedback on TripAdvisor following your recent stay at Amwaj Rotana Jumeirah Beach. We are glad that our location, excellent facilities and exceptional services created a positive impression during your stay. We value all of your comments and look forward to welcoming you back in the near future. Sincerely yours, Enad Tannous General... More

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Additional Information about Amwaj Rotana

Address: The Walk, Jumeirah Beach Residence | P.O. Box 86834, Dubai, U.A.E., Dubai 86834, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Amwaj Rotana 5*
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TripAdvisor is proud to partner with Hilton EMEA, Travelocity, Expedia, Priceline, Booking.com, BookIt.com, Tingo, Venere, Hotels.com, Agoda, TripOnline SA, Hotel.de, Odigeo and Otel so you can book your Amwaj Rotana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Amwaj Rotana Hotel Dubai

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