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Amwaj Rotana

The Walk, Jumeirah Beach Residence | P.O. Box 86834, Dubai, U.A.E., Dubai 86834, United Arab Emirates
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Amwaj Rotana
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Amwaj Rotana
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847 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned from 10 days at this excellent hotel. It has a great position on JBR Walk with good facilities. The food was very good and the staff very friendly and efficient. We would definitely recommend this Hotel and return. P and B Old Sodbury.

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Farnham, United Kingdom
Top Contributor
52 reviews 52 reviews
50 hotel reviews
261 helpful votes 261 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here one night. The objective was to get a feel for the hotel owing to it being short-listed for a conference being organised by my Co and I was asked to try it out. Don't get me wrong its a lovely hotel, if ratings were allocated it should be a good 4 star hotel. On the plus side... More 

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear SimonsPSurrey, Thank you for the detailed feedback on our hotel and services. It is unfortunate that we did not meet your expectations in certain areas. I am glad to read that my team was able to deliver the highest hospitality services and the breakfast served in Horizon Restaurant is very much appreciated. We hope to be able to have... More 

Desborough, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

arrived at Dubai Airport and got all the way through de-boarding, passports, baggage reclaim and the taxi queue in less than 25mins so why does it take the same amount of time JUST check into the hotel. Before arrival they asked for credit card, passport details, smoking preference, arrival time and I think inside leg measurement so WHY OH WHY... More 

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Pjasonevans, Thank you for sharing your thoughts about your recent stay with us. We do apologise for the errors in service you had encountered and we hope to be able to make up for them in the future. It is a shame that we were not able to meet your expectations. Nevertheless, we have noted your constructive points of... More 

Edinburgh
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location: Great location, although could be very noisy, we were on the 8th floor, possibly much higher would have been better.Also, there appeared to be a children's nursery nearby which wasn't great when sunbathing by the pool. Rooms: Kept very clean and comfortable, full marks to the chamber staff, who were very attentive and courteous at all times. Food: Excellent... More 

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Holidaymaker30, The team and I would like to thank you for taking the time to write your review. We are mostly glad to hear that you found the hotel suitable on the overall although several aspects of our service failed to meet your expectations. Your points have been duly noted and we will ensure that we look into these... More 

Sidcup
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Good comfortable hotel. The staff are very pleasant (Vicky at the pool bar has a great sense of humour). I had a great room (1902) , overlooked the beach and sea and also the construction site of The Dubai Wheel. The noise from this construction site at night although not too horrendous , was constant and resulted in me having... More 

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear R R, Thank you for choosing to stay with Amwaj Rotana and taking the time to share your feedback with us. Although several aspects of the hotel may not have met your expectations, we are glad that our staff were able to provide you with exceptional service particularly our colleague, Vicky. We do apologise for the shortfalls you have... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is situated in a very nice area close to the beach and restaurants. The staff are very friendly Hotel is nice and clean Just what you Would expect of a five star hotel. Overall I would recommend this hotel.

Was this review helpful? Yes 1
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Scotty345, Thank you for taking the time to share your positive feedback regarding your recent stay with us. It is good to know that we met with your expectations and you have enjoyed the location of the hotel and the services we are offering. We do hope to be able to welcome you again in the near future. Sincerely... More 

Senior Contributor
21 reviews 21 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Far from excellent, but not close to terrible! Hard to rate it.. We've spend a week there, with our two little kids. We had a room at 24th floor, high enough to not be disturbed by the noisy street. Staff was very friendly, especially at breakfast and pool. Benihana is a must, then the beach is nothing spectacular about it,... More 

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Bulfinschi, Thank you for sharing your feedback on TripAdvisor following your recent stay at Amwaj Rotana Jumeirah Beach. We value all of your comments and look forward to welcoming you back in the near future. Sincerely yours, Mark Deere General Manager Amwaj Rotana Jumeirah-Beach More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel but a little bit on the expensive side. All the staff were very pleasant and friendly and the service was very good. Room was big with a very comfortable bed and the shower was very good. My one gripe would be given the price, it was disappointing to find that the wifi in the room was chargeable. The... More 

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Jon G, Thank you for choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience. We truly appreciate any feedback as it is the comments from our valued guests that enable us to improve our services and facilities. Regarding the free internet in the hotel, all Rotana Hotels are... More 

Cairo
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect View , Perftect Location .. In the middle of JBR walk with all the fun , resturants and infront of the beach and live JBR Walk .. best beach view and Food in breakfast was excellent , Swimming pool was good also with a nice view , i highly recommend this hotel

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AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear WookieE, Thank you for taking the time to share your feedback. It is good to know that we met with your expectations and you have enjoyed the location of the hotel and the services we are offering. Your review is greatly appreciated since we constant strive to achieve the highest standards of service. We do hope to be able... More 

London, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

This is a 5 star hotel and it charges you for wifi in your room. There are also no sun-beds on its beach, while most nearby hotels with lower star ratings have them. The room was spacious and the bed was comfortable. The view is very average for the classic room.

Review collected in partnership with this hotel

Was this review helpful? Yes
AmwajRotana, General Manager at Amwaj Rotana, responded to this review

Dear Mehdi A, Thank you for choosing to stay with Amwaj Rotana and taking the time to share your feedback with us. Although several aspects of the hotel may not have met your expectations, we are glad that you appreciate the space of our room and the quality of our bed. Regarding the free internet in the hotel, all Rotana... More 

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Staying in The Marina

Neighborhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.

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