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Lotus Grand Hotel Apartments

3.5 of 5 Abu Hail Hor Al Anz East, Deira | Deira, Dubai, United Arab Emirates
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Lotus Grand Hotel Apartments
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50 reviews from our community

Traveler rating
    9
    21
    6
    8
    6
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29
8
1
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chennai (Madras), India
1 review
1 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel for 7 nights with Family. 3 Bedrooms apartment in mediocre condition No hot water in one of the bathrooms No running hot water in the kitchen Washing machine run down Cleaning was extremely poor (Dirty flooring, Dirty carpets in living room) A/C was too cold. Ibnspite of switching it off, still found the A/C discharging cold... More 

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here as part of a very large group (about 30) and we rented out several of the flats. They are large, serviced and clean. For our group we honestly couldn't have asked for much better. The staff were very friendly and helpful and transported us in their buses wherever and whenever we wanted. There was also an adequate... More 

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Lotus recently. I contacted the hotel and they even organised someone to pick me up from the airport which I was very impressed at. I arrived very early (approx. 8am) but I managed to book into the apartment at 10:30 instead of the expected 14:00. I found the staff very helpful. Although the location is a little... More 

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Abu Dhabi, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 12, 2014

Since our major plan is to spend the afternoon in the Beach and not travel back in haste to Abu Dhabi, we looked for an apartment hotel near the Mamzar area for a group of 6 and up. Lotus is a very good choice for us because of its spacious rooms and proximity to the beach, restaurants and stores as... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2014

We were flying from Sydney to Newcastle UK on Emirates and because there was an overnight layover between flights in Dubai we were given free accommodation for the night. I gather that Emirates uses a number of hotels in Dubai for this service. We assembled at the designated place in the airport terminal and then there was various discussion with... More 

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Muscat, Oman
Top Contributor
57 reviews 57 reviews
36 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 9, 2014

We booked 2 1-bedroom apartments but because there was no availability they "upgraded" us to one 3-bedrooms apartment. The funny thing is: They said they want to lock one of the rooms! Why?! It's not like they can give out that room to someone else! It's inside the apartment. The reception sent a guy at night to come lock the... More 

Was this review helpful? Yes 3
LotusHotelDubai, Front Office Manager at Lotus Grand Hotel Apartments, responded to this review

Dear Mr. Musab, Thank you for sharing your experience from your recent stay with us at Lotus Grand Hotel & Apartments - Dubai on Tripadvisor. We have noted your concern about the room upgrade & your late check-in. Please rest assured that we shall be looking into the matter with the utmost seriousness and I will discuss it with the... More 

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2014

Excellent experience. Very friendly and accomodating staff. Comfortable beds and exceptionally spacious rooms. There was even a spare store room for our luggage. Four toilets were a bonus for three bedroom apartment. Will stay here again. Very close to Al Qiyada metro station.

Was this review helpful? Yes 1
LotusHotelDubai, Front Office Manager at Lotus Grand Hotel Apartments, responded to this review

Dear Mr. Khurram, It gives us great pleasure that you had chosen the Lotus Grand Hotel Apartments - Dubai for your stay. We are happy to know that you have appreciated the facilities at the hotel, rooms and our staffs. We certainly look forward to the opportunity to welcome you back in the very near future. Kind regards, Rameh Iskandar More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 24, 2014

Unfortunately I made a mistake and stayed again in Lotus Grand Hotel Apartments because the price was very cheap for 1 bedroom suite. Once we entered we found a Cockroach waiting to greet us in the room "attached in pictures" right away I went down to the reception to cancel my reservation and get out. They right away offered a... More 

Was this review helpful? Yes 2
LotusHotelDubai, Front Office Manager at Lotus Grand Hotel Apartments, responded to this review

Dear Mr. Mohammed, With reference to your specific comments regarding your stay with us, at the outset please accept our sincere apologies for the inconvenience caused to you. Please rest assured that we shall be looking into the matter with the utmost seriousness, and will be initiating corrective action to ensure that such an incident does not recur. We do... More 

Doha, Qatar
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed April 21, 2014

I'm a pretty easy customer to satisfy and I'm usually very generous in my ratings as you can see from my previous reviews, but this hotel made it easy for me to give a negative feedback. Reception was generally not polite, no eye contact, no welcoming, first thing they started talking about was the total amount and the new Dubai... More 

Was this review helpful? Yes 2
LotusHotelDubai, Front Office Manager at Lotus Grand Hotel Apartments, responded to this review

Dear Mr. Ismael, Thank you for your feedback alerting us with the problems you have been facing with us during your stay. Please accept our sincere apology for all the causes happened to you during your stay, We will make every effort to see that this never happen again. We hope that the difficulties/incident that occurred during your stay will... More 

Dubai, United Arab Emirates
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 8, 2014

I had conducted my business conference in this hotel last week, the conference room was on the roof top which is very different , generally u find it on ground floor or first floor, Big room with enough space to move around and with all facility, The food was served in the restaurant and it was good both veg and... More 

Was this review helpful? Yes 4
LotusHotelDubai, General Manager at Lotus Grand Hotel Apartments, responded to this review

Dear Mr Pankaj , Greetings from Lotus. I am glad to hear your reviews about us , sincerely appreciate your valuable time given to pen down your true experience with us . Please do write to us about your ensuing visit , we shall be glad to hear from you. Kind regards, Shailesh Gorver Hotel Manager More 

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Additional Information about Lotus Grand Hotel Apartments

Address: Abu Hail Hor Al Anz East, Deira | Deira, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lotus Grand Hotel Apartments 3.5*
Number of rooms: 130
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