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All 475 Dubai hotels

Crowne Plaza Dubai Festival City

5.0 of 5 Hotel   |   Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
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94%
Ranked #23 of 475 hotels in Dubai
A recent review
5 of 5 stars reviewed 1 week ago
998david Melbourne, Australia
  • Reviews (844)
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844 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is the one I judge others by.Delightful staff,nothing is to much trouble,wonderful rooms and exceptional breakfast.Special mention to the Belgium Beer Cafe in the hotel,great steaks and again fine service.If there is a better hotel in Dubai I have yet to visit it.To sum up magnificent.

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear '998david' Thank you so much for taking the time to share your comments on TripAdvisor. We are happy to read that you have enjoyed your overall stay in our hotel. Your remark that you 'judge other hotels by us', makes us really proud of our team and their commitment towards guests satisfaction. Please be assured that your feedback will... More

Houston, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I traveled to Dubai at the end of May/early June, 2014. We stayed with my IHG points, and could not have asked for nicer accommodations. The concierge staff were the best. Badawy was so helpful in setting up reservations for tours and giving us pointers! He was so gracious, kind and helpful that my daughter and I... More

Was this review helpful? Yes 2
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'dwilliams112', Thank you so much for taking the time to share your comments on TripAdvisor. We are happy to read that you and your daughter enjoyed your overall stay in our hotel. Your remarks highlighting Badawy, George and Ibrahim makes us really proud of our team and their commitment towards guests satisfaction. Please be assured that your feedback will... More

Mumbai (Bombay), India
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last October for 5 days. Nice property, although 15-20min from downtown Dubai. It has a nice waterfront view and connected to a large mall and great dinning options. Large and well laid rooms, great breakfast spreadable Nd complimentary wifi. Got an upgrade as I was IHG member. Nice and well maintained business hotel. Will definitely stay here again.

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Deepak S', Thank you so much for taking the time to share your comments on TripAdvisor. We are very pleased to read that you had a great experience and had the opportunity to try out many of our services. We take great pride of our facilities and the service provided by our team; receiving your praise highlighting those areas... More

Dubai
Top Contributor
58 reviews 58 reviews
58 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Located next to airport 5 m by car and facilities offered with sister hotel is very good to have a good business or leisure stay. Staff s very helpful and welcoming and food is very good. Hotel rooms are unique with good view on the creek

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Tarazikhaled', Thank you so much for taking the time to share your comments on TripAdvisor. We are very pleased to read that you enjoyed your experience at our hotel with our several services and facilities. We certainly look forward to your next visit. Best regards, Marcus Sutton Hotel Manager, Crowne Plaza Dubai Festival City More

Durban, South Africa
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here on a stop over from london i was fotunate to have a room with a view of dubai the hotel is adjacent to the festival shopping mall and thus it was ideal to pass the time waiting for my connecting flight there is very good food court in the centre offering a wide variety of inernational and local... More

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'ossie18', Thank you very much for taking the time to share your comments on TripAdvisor and let us know about your most recent experience. We are happy to note that in your short layover time, you managed to enjoy the facilities and surrounding areas of the hotel. We work very hard to ensure they are ready for our guests... More

Jeddah, Saudi Arabia
Top Contributor
101 reviews 101 reviews
53 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was pleased to know that Crowne Plaza Festival City Dubai is completely NON-SMOKING hotel. The staff is really helpful and friendly. The location of the hotel is ideal. away from the busy roads of Dubai. The hotel in connected to a huge Festival City Mall with great food court and casual dining restaurants. The mall has it's own artificial... More

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'binshakir', Thank you for taking the time to write a review on TripAdvisor about your recent stay with us. I was pleased to read that you enjoyed your overall stay, and that you have appreciated us being a 'fully Non Smoking Hotel', which we are very proud of. We work very hard to ensure our facilities and services are... More

Al Khobar, Saudi Arabia
Top Contributor
112 reviews 112 reviews
41 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is just 10 minutes away from Dubai International Airport. Taxis are readily available to go to the city. Smooth Check-In – thanks to Hassan for giving me one of the best rooms w/ a view of Dubai Skyline…then, Ibrahim, from Consierge was so helpful w/ our luggage & really made an effort to welcome us to their hotel &... More

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Mannie G', Thank you so much for taking the time to share your comments on TripAdvisor. We are happy to read that you have enjoyed your overall stay in our hotel, including the view, the dining offerings and the service. Your remarks highlighting Hassan and Ibrahim makes us really proud of our team and their commitment towards guests satisfaction.... More

london
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was hesitant about staying here after seeing the bed covers on the website, but the rooms are actually very stylish. The service is excellent, the beds are extremely comfortable. My room had a glass wall to the bathroom and I did not work out how to close the blinds between - fine as I was on my own but... More

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'LondonThelma', Thank you so much for making the decision to stay at Crowne Plaza Dubai Festival City. We are happy to read that after being hesitant to choose us, you enjoyed your overall experience. We appreciate the time taken to write a review about your stay in TripAdvisor, and letting us know the aspects of your stay that we... More

Chennai (Madras), India
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was on my visit to AutomechaniKA to have discussions of my field. The hotel rooms are really neat and service is really quick and pleasing. Restaurants are really great place to spend time in the evening. Close to a mall too.

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'SELVAR'. Thank you for writing a review on TripAdvisor about your recent stay with us. I was pleased to read that you enjoyed your overall stay, but mainly to know your satisfaction with the team and their service. . We work very hard to ensure our facilities and services are superior and are happy to see it reflects in... More

Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my second stay at this hotel in 3 months. Every time I have received the greatest of attention from all the staff. The hotel is 1st class, and located next to Festival City shopping Mall. The rooms are fitted with the highest quality furniture, the bed was very comfortable, coffee making facilities and a good stocked mini-bar (reasonably... More

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'ziggybray', We would like to take this opportunity to thank you for your great loyalty to our hotel and for taking the time to share your positive feedback on TripAdvisor. Receiving your comments highlighting the great experience you had in our hotel, makes us proud of our efforts to make every guest stay a memorable one. It is pleasing... More

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Additional Information about Crowne Plaza Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Dubai Festival City 5*
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Also Known As:
Crowne Plaza Dubai Festival City Hotel Dubai
Dubai Crowne Plaza

646 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#15 Spa Hotel in Dubai #16 Romantic Hotel in Dubai #18 Family Hotel in Dubai #20 Luxury Hotel in Dubai #21 Business Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Café, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafés, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more   less 
Number of rooms
316

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