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All 477 Dubai hotels

Crowne Plaza Dubai Festival City

5.0 of 5 Hotel   |   Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
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Ranked #26 of 477 hotels in Dubai
A recent review
5 of 5 stars reviewed 2 days ago
Redbullx2 Dubai, United Arab Emirates
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863 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 days ago NEW

The quality of service and experience at the Crowne Plaza Festival City are unparalleled to their respective industry peers. For a businessman that travels 80% of the year, I’m extremely impressed and have found “the Hotel” which I will always return to during my trips to Dubai. The room was well equipped, impeccably clean, and spacious and over-looking that water.... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great place to stay. Very friendly and helpful staff. Close to the airport (4 mins by taxi or shuttle bus). Only 10-15 mins into the hussle and bustle of Dubai. A wonderful swimming pool and restaurant area. We ate there for breakfast every morning and there was always something different to sample. Wide variety to choose from. Rooms very comfortable,... More

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Toronto, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really love the good sleep program they have in place in addition to the in room service they offer . The location is great and walking distance to the mall and movie theaters . Everything is spotless and clean and very nice. I found their toiletries to be the most visually appealing and unique ever

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

i stayed one night in august ,nice hotel and super break fast especially the pasty items was amazing.big thank to pasty chef.Concierge team was very helpful and room service team as well. i impressed of treating of RM service staff bcz i ask 1 ice bucket small they give big one.i ask 1 bottle of water they give 3 bottle.some... More

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying in this property since it opened doors and been quite regular. I have been coming back because of the following key positives :- Plus Points :- > Staff is very friendly ( I have been here several times and am greeted by many giving me a warm welcome each visit) ... Appreciate this , Thank you!... More

Was this review helpful? Yes 2
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'need2share', We would like to take the opportunity to thank you for your loyalty to Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are pleased to receive your positive feedback and note that you consistently enjoy the services we provide and the attention from our team members. We have taken notes of... More

Madrid, Spain
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time staying at this hotel and it was just as good as the first time. Very high standards, good facitlites, great rooms, well trained staff. I will always come back here. The hotel itself it a little out the way of city centre but it can be easily reached by taxi or by short taxi ride to metro station... More

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Marilees K', We would like to thank you for coming back to Crowne Plaza Dubai Festival City, and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoy many aspects of your visit to our hotel. Thank you again for your comments and we certainly look... More

Aberdeen
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for one night in May, very friendly staff (particularly Johnnie at the pool bar!) and handy for walking to Festival City. The rooms was spacious and very clean. We also enjoyed the Belgian Beer Cafe with outdoor seating. Overall a very pleasant stay.

Was this review helpful? Yes 2
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'KaMac8', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoy many aspects of your visit to our hotel. Your special mention of Johnnie... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First of all, I am a Platinum IHG member. The hotel meets the standards you'd expect out of Crowne Plaza. I have stayed at three Crowne Plaza's in Dubai and this one is the best choice of the three. First the good things, the service and the attention you get is impeccable. The staff at the gym and the swimming... More

Was this review helpful? Yes 1
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Peter G', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your remark that we meet the standards you expect in a Crowne Plaza hotel, this makes us proud of every... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service by all staff, Beautiful pool area and the water was cold and refreshing. Breakfast good European variety plenty of choice. We where upgraded to a creek side view as it was a special break for us.The hotel was next to the shopping Mall so that made it extra special and you didn't have to walk outside. Special mention... More

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45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'brenda p'. We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoy many aspects of your visit to our hotel. Your praise highlighting Monir,... More

Machida, Japan
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like this hotel. It’s really nice for the price. It’s a short distance to the airport and you are right next to the mall. It’s a little far from the center of Dubai where everything else is, but it’s only a 10 min taxi ride to just about anything you would want to do. When I stayed there were... More

Was this review helpful? Yes 1
45777IHG_DFC, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'hikokijason', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoy many aspects of your visit to our hotel. Thank you again for your... More

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Additional Information about Crowne Plaza Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Dubai Festival City 5*
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Also Known As:
Crowne Plaza Dubai Festival City Hotel Dubai
Dubai Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#17 Romantic Hotel in Dubai #18 Spa Hotel in Dubai #23 Family Hotel in Dubai #24 Business Hotel in Dubai #24 Luxury Hotel in Dubai #26 Top resorts Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Café, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafés, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more   less 
Number of rooms
316

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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