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All 478 Dubai hotels

Crowne Plaza Dubai Festival City

5.0 of 5 Hotel   |   Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
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Ranked #25 of 478 Hotels in Dubai
A recent review
5 of 5 stars reviewed 5 days ago
Paula B Plymouth, United Kingdom
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874 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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English first
Plymouth, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in April for a week for our first time to Dubai and loved it. The hotel is relatively new, very clean and the staff are extremely friendly and helpful. We paid for half board and the food was lovely. We upgraded our room on arrival and had a fantastic view of Dubai. The hotel is around 4/5... More

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Warragamba
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I had a brief 2 night stopover in Dubai. We chose this hotel due to its close proximity to the airport as we had a late flight in. Check in was efficient and we we're shown to our room. The concierge was kind enough to give us the quick run down on the workings and location of... More

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Wylie
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent Property location. Close to the airport, with easy access to a nice mall, close to the business center of Dubai. Staff is Excellent, reception greeting, very warm welcome. Car parking was easy using the valet service, Breakfast view in the morning of the Burg Khalifa is a breath taking. Great quality of food and morning beverage. My room was... More

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Johannesburg, South Africa
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Even though the hotel is located close to the airport, unfortunately you need to pay for the transfer. The happy smiles from the staff, made the delayed flight and trip to the hotel worth it at 1:30am. Check in was effortless, being greeted with a cold refresher towel, and your luggage in your room within minutes. The breakfast view is... More

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Hong Kong
Top Contributor
53 reviews 53 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a few days in early September. Great personalised service on check in. Stunning view of the shoreline and city view (upgrade room) of the Burj Kulifa. Taxi from airport (10 mins) is around 15-20 AED. Taxi to city centre (Dubai Mall and Fountain) is about 20 AED. Next to IC hotel with a very nice buffet dinner every... More

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Oslo
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is nice, great beds, rom is quiet big. We stayed at 7 floor. It is clean, quiet and in a good location. Festival city has a big shopping centaur with different restaurant. Excellent hotel. Staff is very friendly.

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45777IHG_DFC, General Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'lala00m', We would like to thank you for choosing to stay at Crowne Plaza Dubai Festival City, and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed your visit to our hotel. Thank you again for your comments and we certainly look forward to your... More

Kuwait City, Kuwait
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very comfortable bed, the bathroom in the room is excellent you can see the TV while relaxing in the bath tub. The Arabic cold Mazza which I ordered for dinner was excellent. I was in the ninth floor and it was really quite. The price was good compared to other hotels near by.

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45777IHG_DFC, General Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'hamad94', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoyed many aspects of your visit to our hotel, from the room facilities to... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay in crowne plaza hotel in dubai was exactly what we wanted. Great customer service. Especially from concierge department , his name is Badauy Rabie.he was always advising about tours and things to on the city. Very honest and polite. Breakfast was good. Belgian cafe was great also. Beautiful view on pool area. We will come back for sure.... More

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45777IHG_DFC, General Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear TripAdvisor member, We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your great feedback regarding the hotel, as its rewarding to know we contributed to your 'fantastic trip to Dubai'. We... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for a couple of nights in August. Short cab trip from the airport and a quick and friendly check in (I think by Lyle Marie). The room was large and looked over the creek. I was warned about some construction noise and offered a free upgrade but decided to stay with what I had. The noise was minimal,... More

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45777IHG_DFC, General Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'hughbdo', We would like to take the opportunity to thank you for choosing to stay at Crowne Plaza Dubai Festival City, and for taking the time to share your comments on TripAdvisor. I am pleased to receive your positive feedback and note that you enjoy many aspects of your visit such as the room view, breakfast and the pool... More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I stayed 2 nights in September for a business trip. Excellent! Close to the airport, clean, nice view and really friendly people ( especially Irine at the restaurant). Fantastic dinner in the garden ( nevertheless the temperature )

Was this review helpful? Yes
45777IHG_DFC, General Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear 'Luigip1962', We would like to take the opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to share your comments on TripAdvisor. I am pleased to receive your remark about our friendly staff. It is due to the team that we have and their commitment, that we are... More

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Additional Information about Crowne Plaza Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crowne Plaza Dubai Festival City 5*
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Also Known As:
Crowne Plaza Dubai Festival City Hotel Dubai
Dubai Crowne Plaza

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