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All 497 Dubai hotels

InterContinental Dubai Festival City

5.0 of 5 Hotel   |   Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
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Ranked #29 of 497 Hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
rick11nyc New York City, New York
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995 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is absolutely beautiful. From the lobby, rooms, restaurants and bars it is incredible. The service is also impeccable. A little away from the action but well worth it. There is also a French cafe called Choix which has some delicious pastries.

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London United Kingdom
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have brought an Entertainer book I have tried most Hotels in Dubai for a sports and deep tissue massage for buy one get one free , having to pay the full price for this hotel this is worth every Durham the staff at the spa really know there job you feel that they have worked a miracle because you feel... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Rita B', We would like to take the opportunity to thank you for choosing to use the InterContinental Dubai Festival City Spa and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience. Your praise highlighting the team and how good their service was,... More 

kuwait
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It was so annoying that I am sitting in the room, and just about to check out, and writing this review. Went to the Club Lounge for breakfast this morning around 10:30 and while coming down in about 45 minutes the door keys wouldn't work. The normal check out time is 12 noon but being gold ambassador it is usually... More 

Was this review helpful? Yes 2
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'desertmanKuwait', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We appreciate that you are sharing your feedback regarding the experience in our hotel with the keys and with room service. We sincerely apologize for the inconvenience as... More 

Jeddah, Saudi Arabia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

this is my 2nd time stay in this fantastic hotel for four night , I can't say much from my last stay in Jan 2013 other than that I am not regret to spend these four night in this nice hotel, I fully recommend any one would like to spend some time near the beach and mull where you can... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'WBaghdadi', We would like to take the opportunity to thank you for your loyalty to InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. It is a pleasure to read your review and see that in more than one occasion we have managed to exceed your expectations with the hotel offerings and service.... More 

Burton in Kendal, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This to me was a risky booking as I wanted to have three days in the city then 4 on the beach. I could not have chose better for the city part. I emailed in advance as we were arriving early from the UK before normal 1400 check in time Hotel arranged shuttle pick up and from landing at 740am... More 

Was this review helpful? Yes 1
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'IanEB', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience and the team's services. We are glad to know that we exceeded your... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The most surprising part of my stay there was when I found out that the hotel is the second built in dubai so many years ago, and it became a wonder how they have managed to maintain it so. Their staff were warm and nice, no much complimentary offers but the best thing was the mall situated just a few... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'dmamma86', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed your stay, noting your special remark on the team and their great service. it is... More 

Doha, Qatar
Contributor
20 reviews 20 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

As you would expect, this is a quality hotel...great service, good room, nice pool, friendly staff, fast wifi. We did not have breakfast included and were hoping to eat out in the morning and evening n the Dubai Festival City complex.....however most of it has now been partially demolished and apart from the food court there are only two options,... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'JustBinHadd', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We appreciate your positive comments regarding the quality of our hotel and service provided. At the same time are disappointed to read that the site construction of... More 

Dammam, Saudi Arabia
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Intercontinental Dubai Festival City is luxurious living for me. Good Service, Warm and Professional Staff, Good Food, Value for Money and a must-come to hotel. My experience in this hotel is superb. As the promo add in one of the food chains in my country says: "Sarap Ulit-ulitin" (a fun way to to do it all over again).

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Michael M', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed your stay. We are glad to know that the service made a positive impact... More 

Senior Contributor
28 reviews 28 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has it all: The view, the services, the excursions, shopping, food. The only setback is all of this feels unauthentic, manufactured, when it comes to outdoor activities. Shopping is great here, food is excellent in the lobby restaurant which has endless varieties.

Was this review helpful? Yes
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear guest, We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We work hard to ensure our services and facilities are up to our guests expectations, and it's rewarding to see it reflects on their experiences. Your highlights... More 

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Festival City Intercontinental is a fine hotel. Service is truly wonderful. But, sadly, the food offerings in the Club Lounge are not what they used to be. Apparently this hotel has lowered its food offerings standards to save money. We were not pleased. Otherwise, it was a very pleasurable early Valentine's Day holiday in Dubai.

Was this review helpful? Yes 4
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'TravellingMan333', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed your stay. We do regret to read your remark about the Club Lounge, as we... More 

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Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 498
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Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#9 Family Hotel in Dubai
#17 Business Hotel in Dubai
#20 Spa Hotel in Dubai
#27 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai

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