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InterContinental Dubai Festival City

#28 of 501 Hotels in Dubai
Certificate of Excellence
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Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
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InterContinental Dubai Festival City
Best prices for: 1 room 1 guest
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Ranked #28 of 501 Hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Joe B Detroit, Michigan
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, Michigan
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

In town for business and staying here helped make it even more productive. Great modern room with perfectly controllable AC for great sleep. Awesome breakfast buffet. There is construction on the mall but I did not hear any noise. There were fewer restaurants in the mall due to the construction but why leave the hotel?

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Dubai
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel ticks all boxes that you require and ands extra to the service. I was very happy with the service and the restaurant. The location is good and you don't have to listen to Ferraris going full pelt due to the location. The view of the creek at night is very beautiful. I would defiantly recommend this hotel. The... More 

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Achrafieh
1 review
4 of 5 stars Reviewed 2 days ago NEW

A very well balanced hotel, the check-in is quite fast, services are good and available, rooms spacious, good choice of restaurants. All 5 stars facilities are available. It is up to the Intercon Standard... No bad surprises.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Good location; close to one of the airports as well. Very clean. Perfect service. Variety of choices at the restaurant. Marvelous rooms and facilities. Options for additional services such as excursions, desert trips, etc. Strongly recommend it.

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Luxembourg City, Luxembourg
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The IC Festival City is a great hotel - excellent service (even a bit too much sometimes, if that's even possible) from the staff in all areas. Rooms very spacious and comfortable. Got upgraded from Club Room to Club Suite as IC Platinum Ambassador. Design of the hotel very good - Dubai is full of kitsch over the top design... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

It was my second stay in Intercon Dubai, only stayed for one night this time, but it was exceptional as usual. It remains one of my favorite intercontinental hotels. Special thanks to they duty manager(don't recall her name unfortunately) and Remi on the reception desk for being professional, friendly and time efficient. You definitely know how to treat your loyal... More 

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Jeddah
Contributor
11 reviews 11 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent a few days back some nights in the InterConti in Dubai Festival City. It was not the first time and it will not be the last time but it was the first time (...and I hope it was the last time) which I did regret! The hotel is still one of the best five stars hotel in the... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Abdul K', We would like to take the opportunity to thank you for your loyalty to InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are certainly concerned regarding your feedback highlighting your disappointment on the last stay due to the mall renovation. Unfortunately at the moment the construction pace and noise,... More 

Bahrain
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel in November 2014 for business. Just to make my review short .. This hotel is just perfect in every aspect. I've stayed in this hotel several times before. And in each time the service remains consistent. Check-in was quick and smooth. My room was luxurious and large. The bed was very comfortable. Breakfast was one... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'AKHamad', We would like to take the opportunity to thank you for your loyalty to InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. We are glad to know that you constantly enjoy many aspects... More 

Dubai, United Arab Emirates
1 review
1 of 5 stars Reviewed 1 week ago

It is really a nightmare to make a booking in this hotel. I have been arranging hotel bookings for top Management and the reservation department of this hotel really sucks. Customer service is very poor. When they send the booking confirmation, there's always a mistake. The worst experience I had was to call them more than 5 times to get... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Given A', We would like to take the opportunity to thank you for taking the time of your busy schedule to share with us your feedback regarding your experience at InterContinental Dubai Festival City. It is certainly concerning for us to read your review, and note that in more than one occasion we have disappointed you with our service... More 

Emirate of Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I have been patrons to InterContinental group for a few years. As we upgraded to the Ambassador Gold Class tier, we were entitled to a free night. We chose InterCon Festival City for the treat. The Ambassador Gold Reception Desk was separate from the main lobby and staff were courteous and efficient. The Deluxe Room had a... More 

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