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InterContinental Dubai Festival City

#28 of 499 Hotels in Dubai
Certificate of Excellence
5.0 of 5
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Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
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InterContinental Dubai Festival City
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Ranked #28 of 499 Hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
osmp Palm Beach, Australia
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1,047 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palm Beach, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed. 5 nights, breakfast included,attended a conference at the Hotel. Our room faced the Burj Khalifa. The view is spectacular day and night .The rooms are modern & designed to take full advantage of this view including from the bathroom/spa/shower. The Wifi is free & fast broadband. Breakfast is a must includes an array of Arabian , Oriental, Middle Eastern,... More 

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Melbourne, Victoria, Australia
Top Contributor
67 reviews 67 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful stay in this hotel. It was our first visit to Dubai and Intercontinental Festival City was a great base for our 4 day stay. From the being welcomed by the staff at a special Ambassador checkin to the guys at the front door - the total customer experience was brilliant. I have to say to a... More 

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Vantaa, Finland
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I liked the décor in the hotel and room. The breakfast was excellent and tasty as you could choose from a variety of flavours and themes. Restaurants in the hotel had very good meals. The room was spacious and quiet. I got a very good sleep as the bed was very comfortable. The conference or business area had all the... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Antti K', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. We look forward to have the opportunity to welcome... More 

Doha, Qatar
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have now stayed here on a number of occasions and each time has been great. Staff very welcoming at the Ambassador check in and also try and do their best to accommodate any requests. Actually the staff in general are all very courteous and would recommend staying here if you plan to visit Dubai.

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Shed17', We would like to take the opportunity to thank you for your loyalty to InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your feedback and note how great your experience was, we will certainly share with the team all your great praise. It is always rewarding... More 

Contributor
12 reviews 12 reviews
12 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel that has everything we look for business travel or with the familly +++ Large rooms, international channels, high speed internet, variety of buffets, listening to staff, gym; restaurant, coffee with shisha and music. The mall to proximity, the view, the view of the coffee. Important to test the rosebeef sandwich at the french coffee. Amazing --- A very... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Karim B', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. It makes us proud to see you had a... More 

Beirut, Lebanon
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the Intercontinental Dubai Festival City a couple time for business meetings. It is conveniently located near the Dubai airport, and around the corner from a nice mall and other attractions. What sets this hotel apart is the excellent service and the highly polite staff starting from the reception desk to the restaurants and other departments. This is not... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Tony B', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your feedback and note how great your experience was, we will certainly share with the team all your great praise. It makes... More 

Dortmund, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Few minutes from the airport, but location is just fantastic. Hospitality of the staff is unbeatable. Rooms are generous and exceptionally clean. Bathroom is royal. Restaurants in indoors and outdoors give a rich variety. Swimming pools are really good. Location is a little far from downtown.

Was this review helpful? Yes 1
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Alaa_hamdi', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. We are glad to know that the facilities met your... More 

Boulevard, California
Top Contributor
62 reviews 62 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Staying here for work, Great service, nice amenities, wonderful view and multiple dining options. Staff bends over backwards to help. Pillow menu with 5 options, but bed is a little firm for my old bones. Love the shower tub combo. Had two irons and ironing boards, so for couples traveling for work, great amenities. Had a scale so you can... More 

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45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Mustangangi', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. We work very hard to ensure our hotel meets our... More 

Colombo, Sri Lanka
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Recently stayed at the hotel. Rooms are great with comfortable sleep and other facilities. Has nice gym and pool area. From reception to room service, staff is incredible, very friendly. breakfast and lunch buffet are great with lot variety for veg or non-veg. overall good stay.

Was this review helpful? Yes 1
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'DameeW', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience. We are glad to know that we exceeded your expectations. We hope to... More 

1 review
3 of 5 stars Reviewed 1 week ago

Just recently stayed at intercontinental for four days i really liked the location of our room very nice view we all liked it , but the bath tub shower was very disturbing when you open it, the water is coming from the ceiling and it makes alot of noise and as many arab guests at the hotel I think shataf... More 

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