We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 477 Dubai hotels

InterContinental Dubai Festival City

5.0 of 5 Hotel   |   Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Hotel website
Hotel deals
Hotel amenities
Special Offer
Members Get Up to 35% Off
Save Saved
You added InterContinental Dubai Festival City to your Saves list
InterContinental Dubai Festival City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
91%
Ranked #28 of 477 hotels in Dubai
A recent review
5 of 5 stars reviewed 2 days ago
SamJCT dubai
  • Overview
  • Reviews (862)
  • Photos (774)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (217)
  • Location
  • More
true
Write a Review

862 people have reviewed this hotel

Traveler rating
    601
    179
    51
    22
    9
See reviews for
133
245
75
329
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
dubai
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We've stayed here 4 times for short stopovers. It's close to terminal 1 and 3, and it's linked to the huge festival city mall. The restaurant 'anise' has an amazing selection of food for it's buffets...and the chef even gave me tips on how they do their seafood chowder. I've been told that the intercontinental is more for business travelers,... More

Was this review helpful? Yes
Jeddah, Makkah, Saudi Arabia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to this Hotel to stay for 3 nights and we ended up staying there for 10 nights. And god we loved it. I would write the entire night to say how good is this Hotel. I have never seen a Hotel that has 100% of their staff are friendly and treat you like family. From the check-in point... More

Was this review helpful? Yes 2
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Abdulelah O', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City, and for taking the time to write your comments on TripAdvisor. First of all we would like to let you know how happy we are to read that you extended your stay from 3 to 10 days due... More

Birmingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an exceptional hotel interconnected to festival city mall. A five star property with magnificent service and staff. The food is the best I have ever had with the widest choice of food in dinner and breakfast from all around the world to keep everyone happy. The room service was very good especially the lamb targine and the amazing... More

Was this review helpful? Yes
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Alshameri_Taiz', We would like to thank you for staying at InterContinental Dubai Festival City, and for taking the time to write your comments on TripAdvisor. We are very happy to read your review and be able to share your comments about the stay with the rest of the team. Your feedback highlighting the service, the food and pool area... More

Newbury, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a nice room overlooking the dubai skyline. Room itself was lovely and comfortable and the hotel had was close to a complex with restaurants and the suchlike, but all were rather expensive for the quality of food.. Front of desk helpful- it is a lengthy tube trip to the mall and other tourist attractions however.

Was this review helpful? Yes
45777IHG_DFC, Manager at InterContinental Dubai Festival City, responded to this review

Dear 'DaniFay', We would like to thank you for staying at InterContinental Dubai Festival City, and for taking the time to write your comments on TripAdvisor. We are happy to read your review and note that you had a pleasant stay. We work very hard to ensure our service and facilities are up to our guests expectations and is good... More

Shelburne Falls, Massachusetts
Top Contributor
104 reviews 104 reviews
38 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Intercon itself is great - large rooms, great gym & spa, and a decent pool area. The concierge staff was hit or miss though. Some people were great and they helped us decide on activities and made all the arrangements for us, while others just tried to steer us onto a tour bus. As nice as the hotel is... More

Was this review helpful? Yes
45777IHG_DFC, Manager at InterContinental Dubai Festival City, responded to this review

Dear 'solarchem', We would like to thank you for staying at InterContinental Dubai Festival City, and for taking the time to write your comments on TripAdvisor. We are happy to read your review and note that you had a pleasant stay and enjoyed many aspects of the hotel. We work very hard to ensure our service and facilities are up... More

Barcelona, Spain
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great experience firstly a free upgrade when we checked in as a suite was still available, this was very much appreciated. The suite was fantastic the only negative comment is the noise from the airconditioning machine on the roof...But that is really a detail. Of course a great outside pool as you can imagine. Breakfast was the best... More

Was this review helpful? Yes
45777IHG_DFC, Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Barca1007', We would like to thank you for staying at InterContinental Dubai Festival City, and for taking the time to write your comments on TripAdvisor. We are very happy to read your review and note that you had a great stay, starting from the facilities to the service provided by the team. Your praise highlighting your positive impression of... More

Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

On arrival we were upgraded to an executive club room, the staff were very professional, understanding and helpful all throughout our weeks stay at the hotel. The room was excellent, the small touches on occasion (not every day) with chocolates, flowers were very nice and unexpected and the executive club lounge and service was excellent and we were very well... More

Was this review helpful? Yes
45777IHG_DFC, Manager at InterContinental Dubai Festival City, responded to this review

Dear 'NRB69', We would like to thank you for staying at InterContinental Dubai Festival City, and for taking the time to write your comments on TripAdvisor. We are very happy to read your review and be able to share your comments about the stay with the rest of the team. Your feedback highlighting the small details that made your stay... More

Cairo, Egypt
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well located hotel, inside Dubai festival city- access to a huge shopping mall. Linked to it is the crown plaza hotel. Food is excellent. Service is excellent. It's. Smoking free hotel! Yes! Finally! Great hotel that I've been to several times. You can get taxis easily from hotel door and airport is 10 minutes away!

Was this review helpful? Yes 1
45777IHG_DFC, Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Dinagh82', We would like to thank you for staying at InterContinental Dubai Festival City, and for taking the time to write your comments on TripAdvisor. We are pleased to receive your positive feedback and note that you enjoyed many aspects of your visit to our hotel. Thank you again for your comments and we certainly look forward to your... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the InterContinental Dubai Festival City for one week in April 2014 for business. The hotel itself appeared to be quite busy but it is expansive. The lobby is very large and queues at the front desk are rare. The front desk staff were courteous and service was very attentive. The dining options are superb. Anise for all... More

Was this review helpful? Yes
45777IHG_DFC, Manager at InterContinental Dubai Festival City, responded to this review

Dear 'mcfly_marty20' We would like to thank you for staying at InterContinental Dubai Festival City, and for taking the time to write your comments on TripAdvisor. We are very happy to read your review and note that you had a great stay, starting from the facilities to the service provided by the team. Your praise highlighting your positive impression of... More

1 review
5 of 5 stars Reviewed 3 weeks ago

U must visit to recommend to believe u must see, to stay to enjoy this is a biz and leisure place next to a fantastic mall, Heli pad is available, jogging track, yachting, views also. Good for families , visit between November and may of each year. not far from airport. Delta crew stay in there for security reasons also.

Was this review helpful? Yes
45777IHG_DFC, Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Bonsai D', We would like to thank you for staying at InterContinental Dubai Festival City, and for taking the time to write your comments on TripAdvisor. We are very happy to read your review and note that yo had an 'excellent' visit. We work very hard to ensure our service and facilities are up to our guests expectations and... More

Owners: What's your side of the story?
If you own or manage InterContinental Dubai Festival City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to InterContinental Dubai Festival City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, IHG, Priceline, Booking.com, Tingo, Otel, Hotels.com, getaroom.com, Venere, Despegar.com, TripOnline SA and BookingOdigeoWL so you can book your InterContinental Dubai Festival City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dubai Festival City Hotel Dubai

774 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (723)
Viewed
View from room (51)
Viewed
Pool/beach area (61)
Viewed
1:30
Videos (2)
Viewed
Business center/function rooms (5)
Viewed
Bathroom (88)
Viewed
Room/suite (217)
Viewed
Hotel & grounds (101)
Viewed
Dining (36)
Viewed
Family/play areas (1)
Viewed
Other (161)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Room/suite (10)
Viewed
View from room (1)
Viewed
Hotel & grounds (11)
Viewed
Dining (7)
Viewed
Bathroom (1)
Viewed
Other (22)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Dubai with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Dubai #17 Family Hotel in Dubai #24 Romantic Hotel in Dubai #25 Luxury Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 
Number of rooms
498

Questions & Answers

Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer