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InterContinental Dubai Festival City

#28 of 512 Hotels in Dubai
Certificate of Excellence
5.0 of 5
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Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
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InterContinental Dubai Festival City
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Ranked #28 of 512 Hotels in Dubai
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Mohammedr7 Jeddah, Saudi Arabia
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1,137 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jeddah, Saudi Arabia
Level Contributor
1 review
5 of 5 stars Reviewed yesterday NEW

it wes one of my best hotles ever , fancy and luxry . its nxst to big shoping mall and big fasival city , its grat for the kids but the hotel was far form city center . the resturant was fabulas with grat options

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Dubai, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've lived in several apartments and hotels in Dubai for several times. And will not add to the comments on this hotel something which reached the 1133 suspension and I'll tell you the summary useful. Believe me, you will not find better than the best greets you at the front of the professor / Lutfi as well as Professor Mohammed... More 

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Dubai
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great venue for large events: ballrooms are great, with plenty layout options and all AV equipment. Events staff members are very helpful and knowledgeable. Facilities team is great and well equipped. This was the 3rd time we did our event in Intercontinental Hotel Events Center. Room for improvement : food is well prepared but menu may need to include more... More 

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Al Jubail, Saudi Arabia
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Well deserved 5 star - modern and lushly designed room, majestic hotel lobby, great breakfast and most importantly connected with festival city mall, ikea and Hard Rock Cafe - a definite plus point. Very friendly and helpful restaurant staff too. As for the location, just 15-20 minutes from the airport and also nearby Dubai downtown.

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It is a good hotel near the airport, it takes less than 10 minutes.... I stayed on 7 floor it had a great view of the sea , you were feeling floating on the sea.... It's big and rush hotel i think because of the location of that but it is nice... One the good thing about this hotel is... More 

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IHGDubaiFestivalCity, Hotel Manager at InterContinental Dubai Festival City, responded to this review

Dear "Sahar s" Thank you for taking the time to share your experience here on TripAdvisor. I am delighted to read that you were impressed with the views from our hotel and with our location which is indeed a few minutes away from the airport and connected to Festival Mall. It is always a pleasure to be recognized and admired... More 

Nairobi, Kenya
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Went with my husband for his birthday, the reception was excellent, check in very quick considering we arrived around 12midnight and were in our room by 12.15am. The room was spacious the bathroom... Amazing! Room was very quiet, bed was so comfortable.They have the widest choice of breakfast buffet I've ever seen and tasty. Location - 10mins drive from airport... More 

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IHGDubaiFestivalCity, Hotel Manager at InterContinental Dubai Festival City, responded to this review

Dear “SaggyOM” Thank you for taking the time to share your experience here on TripAdvisor. I am delighted to receive your review of your recent stay with us and grateful of your recognition on the accommodation we offer as well as our team particularly in regard to their service being “excellent”. I am always proud of their dedication at work... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Today I enjoyed a most lovely brunch at the Intercon in Festival City. I was pleasantly surprised at the wide array of dishes stemming from seafood to Indian to Mexican and even Italian! I stuck to mostly Japanese and seafood dishes but did try a few bites of others from my friends dishes. All was super fresh and delicious! The... More 

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IHGDubaiFestivalCity, Hotel Manager at InterContinental Dubai Festival City, responded to this review

Dear “Crystal C” Thank you for taking the time to share your experience here on TripAdvisor. I am delighted to read your fantastic review on our Friday Brunch at Anise. I am pleased to know that your overall experience had been excellent particularly mentioning that you enjoyed the variation of food on offer. We take great pride knowing that we... More 

5 of 5 stars Reviewed 1 week ago

Simon did a great job for us tonight in terms of service and recommendations. Thanks to him we discovered a charming restaurant La Serre closed to Dubai Mall. Of course his first words were for the Intercontinental nice restaurants but since we already tested them positively we wanted an external choice. For the breakfast we will keep the ones of... More 

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IHGDubaiFestivalCity, Hotel Manager at InterContinental Dubai Festival City, responded to this review

Dear “Bigboss95” Thank you for taking the time to share your experience here on TripAdvisor. I am delighted to receive your praise on my colleague Simon. It’s always a pleasure when our guests take time to write and praise our staff for their excellent service. I will definitely share to Simon your fantastic feedback which for sure will inspire him... More 

1 review
5 of 5 stars Reviewed 1 week ago

I booked this hotel for the final night of a 3 week trip to the UK and UAE. From check in to my late checkout, it has exceeded all my expectations. The staff are brilliant and personable. The room is top standard and well appointed. I booked the Club Lounge and would definitely recommend it - the view over Dubai... More 

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IHGDubaiFestivalCity, Hotel Manager at InterContinental Dubai Festival City, responded to this review

Dear “George H” Thank you for taking the time to share your experience here on TripAdvisor. I am truly pleased to read about your fantastic stay with us. If there is one thing that makes us happy is when we receive feedback from our valued guests that they were not only satisfied but also had a wonderful experience with us.... More 

Clarksville, Tennessee
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I absolutely enjoyed my massage, this spa is breathe taking really nice ambiance. Staff was very friendly and polite. Spa prices are fear. Amazing pool areas, along with easy beach access . Night time ambience since the property is on the water is very beautiful. Also there's floating pools off rooms if that's in your price range. Sure wasn't in... More 

Was this review helpful? Yes
IHGDubaiFestivalCity, Hotel Manager at InterContinental Dubai Festival City, responded to this review

Dear “Camiel J” Thank you for taking the time to share your experience here on TripAdvisor. It is impressive to read that you find our hotel “awesome”. I am truly delighted to know that you had a comfortable and relaxing stay with us. Your kind words toward our hotel most especially to SPA InterContinental are truly appreciated. I will gladly... More 

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