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All 471 Dubai hotels

InterContinental Dubai Festival City

5.0 of 5 Hotel   |   Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
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InterContinental Dubai Festival City
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Ranked #29 of 471 hotels in Dubai
A recent review
5 of 5 stars reviewed 3 days ago
LucaBi7878 Milan, Italy
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774 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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Milan, Italy
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

a fantastic place to stay! I stayed in this hotel for 3 days last week, I 've been 3 times in Dubai and this is one of the best hotel for me. -Room are very modern, with a nice forniture. -Restaurants and bars are everywhere, I enjoyed really good food. The buffet restaurant, has a very good selection and quality... More

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Manchester
Top Contributor
97 reviews 97 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I have stayed at this hotel on a number of occasions and it has never failed to impress. This time we stayed for one week, with a one bedroom suite and only a short walk to the Club Lounge. The service, the welcome, and the overall feeling of bon hommie was without parallel - from the team... More

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IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Alan M', Thank you for taking the time to post your review on TripAdvisor. We are very happy to know that you enjoyed your overall stay at the hotel. Mostly we are proud to receive the motivating feedback of how the teams at the Club Lounge and Leisure Deck managed delight you and make your stay a memorable one.... More

Saint Julian's, Malta
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely rooms (suites are very spacious with very large windows and large luxurious bathrooms - gorgeous bath with a large window overlooking festival city). Breakfast is absolutely divine offering everything imaginable including a very comprehensive Asian corner and the most yummy smoothie shots next to sumptuous fresh fruits, nuts and other yummies. Gorgeous bar serving wonderful cocktails on a beautiful... More

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IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Esilenna8', Thank you so much for taking the time to write your comments about your recent stay at InterContinental Dubai Festival City. It it highly rewarding to read such praise about your stay in our hotel, and to see that we managed to surprise you with our suites, dinning offers and all the different options you have due to... More

Abu Dhabi
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at 2 bedrooms suite with burj Khalifa view. Beautiful suite with amazing furniture. I stayed at 2007 at the same hotel but I surprised that the quality is much much improved in addition to the cleanness and the status of the suite furniture. I will never forget my experience at Anise restaurant. Delicious food and variety of cuisines... More

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IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review

Dear "Omar S", Thank you very much for taking the time to share your comments of your recent stay at InterContinental Dubai Festival City. We are proud to read that you enjoyed your visit. It is always good to know that our loyal guests return to our hotel and have a positive or even better experience than in the past.... More

Huntingdon, United Kingdom
Top Contributor
284 reviews 284 reviews
87 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stay in Festival City when in Dubai on business and usually in the Crowne Plaza. I have looked enviously at the adjacent IC and when the opportunity to stay there came up I jumped at the opportunity. However, I was also sharing the hotel with a very large contingent of guest from a single company 600+. The volume of... More

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IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review

Dear "StuartAinsworth", Thank you for taking the time to share on Trip Advisor your experience at the InterContinental Dubai Festival City. Our main goal in the hotel is to deliver positive and memorable experiences to our guests, and are disappointed to read that we failed to do so during your stay. We appreciate your comments and the opportunity to know... More

dubai
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Location is very good, very close to the airport and attached to dubai festival city (large mall with ikea, supermarket, movie theatre, multiple food courts and restaurants). It is situated on the creek, there is no beach. The swimming pool is small but there is an outdoor jacuzzi The rooms are of average size, clean and well maintained. The bathroom... More

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IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'ARA01', Thank you for taking the time to share your comments on Trip Advisor. We are very happy to know that we met your expectations on your recent stay with us, and overall you enjoyed your visit. We appreciate your feedback and look forward to welcoming you back once again. Regards Rene van Camp Hotel Manager, InterContinental Dubai Festival... More

Salmiyah, Kuwait
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a luxurious relaxing experience from the elegant entrance of the hotel with warm welcome till check out. My room was on the 21st floor with fascinating view and room itself was spacious, elegantly designed and decorated and the same was the bathroom. room service was always available with twice scheduled cleaning and arranging. Anise restaurant was so amazing... More

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IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'HaniY, Thank you for posting your review on TripAdvisor. We are very happy to know that you enjoyed your overall stay at the hotel. Mostly we are proud to receive the motivating feedback about our facilities and dinning options. Your initial remark luxurious experience', gives us a great indication of your level of satisfaction for this stay. Your words... More

Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We haven't even stayed at the Intercontinental Dubai Festival City yet but we feel compelled to acknowledge the incredible service that we have received from Mohammed Ashkar and the staff at the reservations department there. If what we have experienced with them is any indication of the kind of high quality service that we will get at this property, then... More

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IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review

Dear "Wendy B", Thank you for sharing your comments on TripAdvisor. We were very disappointing to read that prior to your communication with our hotel, you were not able to resolve your booking problem. I can assure you this feedback has been shared with the corporate team to review how we can avoid these problems in the future. Going back... More

Melbourne, Victoria, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed for a couple of nights on holiday. Loved the hotel, the staff were amazing and its a beautiful building. I have stayed at a lot of hotels and I would not hesitate to say this is the best buffet breakfast I've ever had. Thankyou so much to everyone for looking after us. Jony by the pool and Kaye at... More

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IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Michael J', Thank you very much for taking the time to share your comments of your recent stay at InterContinental Dubai Festival City. We are proud to read that you enjoyed your visit, it is always good to know that we help our guests to have a great holiday. Our team works very hard to ensure we provide excellent... More

Zurzach, Switzerland
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a good hotel, but I was disappointed by the room. Lights were not working correctly and the bd head was consumed and looked very bad, see picture. From an hotel of this category i am expecting perfection, and it was not the case. I complained and asked to speak to the manager when leving, but he was not... More

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IHGCare, Guest Relations Manager at InterContinental Dubai Festival City, responded to this review

Dear kopfgi, Thank you for taking the time to share your feedback about your recent stay with us. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the room condition. We take all feedback seriously. It helps us gauge what we are doing right and... More

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Additional Information about InterContinental Dubai Festival City

Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Intercontinental Dubai Festival City Hotel
Intercontinental Dubai
Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Dubai
#26 Luxury Hotel in Dubai
#29 Spa Hotel in Dubai
#29 Top resorts Hotel in Dubai
#30 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Official Description (provided by the hotel):
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 
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