We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 475 Dubai hotels

Four Points by Sheraton Downtown Dubai

4.0 of 5 Hotel   |   Mankhool Road, 4C Street | Bur Dubai near Standard Chartered Bank, Dubai 116162, United Arab Emirates
Hotel amenities
Save Saved
You added Four Points by Sheraton Downtown Dubai to your Saves list
Four Points by Sheraton Downtown Dubai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
87%
Ranked #114 of 475 hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Arijit16513 Kolkata (Calcutta), India
  • Overview
  • Reviews (656)
  • Photos (264)
  • Amenities
  • Q&A
  • Room tips (77)
  • Location
  • More
Write a Review

656 people have reviewed this hotel

Traveler rating
    248
    314
    74
    11
    9
See reviews for
106
247
69
154
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kolkata (Calcutta), India
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

A nice hotel... Great Rooms and good food... I have stayed there for three nights and best thing is you can walk out and explore... there are a lot of eateries if you get out and turn left... I find the hotel much better that its counterpart Sheraton Mall of Emirates since it has life around it... great place to... More

Was this review helpful? Yes
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi Arijit16513, Thank you so much for your great review of our hotel! We are very pleased that you had a fantastic stay. We look forward to welcoming you next time you’re in Dubai. Kind regards, Aqsa Y. Public Relations Manager Four Points by Sheraton Downtown Dubai More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel with very good location, close to both Dubai Inernational Financial Centre (less than 5 min by car) and to old Dubai. The rooms and the furniture are fresh and clean. It deserves to be 4 stars. Negative things: The wireless connection is too slow and the laundry prices are too high. In addition, the passage to the parking... More

Was this review helpful? Yes
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi Haider S, Thank you for choosing to stay with us and for taking the time to write this review. I have passed on your comments regarding the Wi-Fi speed to our IT department. We hope you will stay with us again next time you’re in Dubai. Kind regards, Aqsa Y. Public Relations Manager Four Points by Sheraton Downtown Dubai More

Dubai, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed with my father in a Classique Room in the month of June. Pros 1) Swift Checkin and checkout. 2) Rooms very clean and tidy. 3) Lovely breakfast and Eatery Staff. 4) Unicef initiative is very good Cons: 1) They tend to discriminate between Asians and Non-asians as in they would wish all others but not asians. 2) They... More

Was this review helpful? Yes 2
Bangkok, Thailand
Top Contributor
126 reviews 126 reviews
55 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here second time and in general, experience us good. No hassle at check in. Staff is nice and accommodating. I travel to Dubai often and will definitely stay here again and also would recommend this hotel to my contacts.

Was this review helpful? Yes
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi David N, Thank you for staying with us and for recommending us. Such feedback goes a long way in helping us serve you better! We look forward to welcoming you again. Kind regards, Aqsa Y. Public Relations Manager Four Points by Sheraton Downtown Dubai More

Seattle, Washington
Top Contributor
163 reviews 163 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I requested a smoke free room with no spraying of chemicals, and got a room that had a odor that permeated. I tried to sleep there for three nights there but, because it is Ramadan time a loud speaker was blaring into my room with loud prayers day and night from my bedroom window. I went to the Sports Bar... More

Was this review helpful? Yes
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi Globetrotter10079, Thank you for staying with us and for taking the time to write this review. I apologize for the inconvenience you faced regarding the room during your stay with us. Unfortunately, Yesterday Pub and Restaurant is not a smoke-free area. I have already had our IT department look into the printer issue. Thank you for appreciating our staff... More

Nevada
Senior Reviewer
7 reviews 7 reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was real nice. At the desk they have universal plug outlets which is nice, but not elsewhere in the room (i.e. bedside tables). Bed was comfortable. (but thought it was odd there was no top sheet, just comforter, but maybe that's typical?) Bathroom very nice as well with sizable tub. Runs out of hot water relatively quickly though -... More

Was this review helpful? Yes
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi djboge, Thank you for staying with us and for taking the time to write this review. We are happy to read that you liked your room, the spacious bathrooms, our restaurants as well as the service you received at our Front Desk. However, I am deeply sorry to read about your experience at Yesterday Pub. I have already shared... More

Berks
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed in the Downtown twice: once for work and the second time for a 2-night break. I really like this place. I stayed in junior suites which are well laid out and comfortable. Breakfast is a veritable feast and the staff are really charming and attentive. I typically like to go out in the evenings with maybe a... More

Was this review helpful? Yes 1
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi MeadowStorm, Thank you for the wonderful comments and for staying with us again. We are delighted to read that you had a great stay with us. Thank you for pointing out the damaged strap. We will have that sorted immediately – and well before your next stay with us! We look forward to seeing you again. Kind regards, Aqsa... More

Bologna, Italy
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Room was large, silent and bright. Bathroom ok, but there is not the hair drier. You can adjust the air conditioner, but Max temperature is 25 degree C. Swimming pool on the roof. Breakfast fine and nice English pub. Recommend for business trip.

Was this review helpful? Yes 1
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi GABRIELE F, Thank you so much for staying with us and for recommending us. We have conveyed your comments to our Engineering Department. We hope you will come stay with us again. Kind regards, Aqsa Y. Public Relations Manager Four Points by Sheraton Downtown Dubai More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel June 2014 for one week. There were 4 of us so we booked two rooms through booking.com. We arrived at this hotel early hours of the morning and the drive from the airport was around 15/20 minutes and cost around 60D. As soon as the taxi pulled up to the hotel, the hotel door attendant... More

Was this review helpful? Yes 3
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi IsraelMelissa, Thank you for choosing to stay with us and for writing this review. I am delighted to learn that Vanessa was able to sort out your booking and that you found our rooms to be spacious and comfortable. I hope you enjoyed the complimentary breakfast you were offered as an apology from our end. We have already taken... More

Istanbul, Turkey
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 21, 2014

This hotel was nice. Rooms were clean and comfortable. It was near the city center, but you don't have to walk, because taxi prices were really cheap. Only negative was the food for me. Breakfast was not good and restaurant was bad. Other than that this is a nice place.

Was this review helpful? Yes 1
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi Deniz Y, Thank you very much for choosing to stay with us recently, and also for taking the time to review our hotel. I am delighted to know that you liked our hotel and found our rooms to be comfortable. I will be certain to forward on your comments regarding the breakfast to the relevant team. We hope to... More

Owners: What's your side of the story?
If you own or manage Four Points by Sheraton Downtown Dubai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Four Points by Sheraton Downtown Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Downtown Dubai

Address: Mankhool Road, 4C Street | Bur Dubai near Standard Chartered Bank, Dubai 116162, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Downtown Dubai 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Starwood EMEA, Expedia, Priceline, Tingo, Hotels.com, Agoda, TripOnline SA, BookingOdigeoWL, Otel and Venere so you can book your Four Points by Sheraton Downtown Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Downtown Dubai Hotel Dubai
4 Points By Sheraton Downtown Dubai
Four Points Downtown Dubai
Four Points Dubai
Sheraton Dubai
Dubai Sheraton
Dubai Four Points

264 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (250)
Viewed
Pool/beach area (22)
Viewed
Dining (5)
Viewed
Hotel & grounds (38)
Viewed
Room/suite (90)
Viewed
Bathroom (15)
Viewed
View from room (3)
Viewed
Other (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#89 Romantic Hotel in Dubai #93 Business Hotel in Dubai #98 Luxury Hotel in Dubai #114 Top resorts Hotel in Dubai #115 Family Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
A four star property located in Bur Dubai which features 250 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Dubai Museum and Dubai Metro. Provides free bus shuttle to beach & major shopping malls. ... more   less 
Number of rooms
250

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer