been there with my husband who went on a business trip, the hotel is very clean, the buffet was very good, the rooms are spacious and luxurious, the staff are friendly and helpful. but the hotel is kinda far from all the main sight seeings, and from el sheikh zayed road. specially when you're out at the rush hour. i... More

Good food quality. Good steak in the english bar. All the staff are very professional except one employee in the concierge. This one have not the quality to work there. Is very young and always try to eran comission in everything. The only thing not so positive, it's because its farway from the good places in the city. The metro... More

Great hotel. We are on a long trip so we chose this hotel for the first 3 nights of our 6 nights in Dubai because it was relatively cheap for Dubai; and we were going to move into the Four Points on Sheikh Zayed Road. However after looking at the Sheikh Zayed Rd hotel, we decided to stay put in... More

The rooms in this hotel are great: spacious (including a sitting area and table and chairs, as well as a desk), clean and well equipped. Hotel facilities are also good: rooftop pool, various restaurants/bars, large and varied gym. Offering free shuttles to key local malls (Dubai mall and the outlet mall) and the Jumeirah Beach is a nice touch (like... More

The staff at the hotel is great...The rooms are big with comfy beds..The food is very good.. especially the breakfast...staying at this hotel made my trip a memorable and a successful one..next time I visit dubai I'll definitely stay at four points by sheraton downtown dubai.. :)

While not exactly luxurious this is certainly a very comfortable and clean place to stay. We booked into the junior suite for us and the extra space made a worthwhile difference. The beds are on their last legs and just fall short of being lumpy and uncomfortable. The concierge did not check us in when we arrived late night. He... More

Location: We found the area seemed isolated from the action but really it probably was not. Taxi travel is really cheap, it seems the minimum charge is 10 Dirham which is equal to approx 3 AUD. The hotel provide free shuttle bus to some shopping malls. Staff: Staff are friendly, helpful and speak reasonable English Accommodation: The rooms are quiet,... More

We were booked in here by a travel agent and were surprised and pleased. The room was great, large, big bed, bar area with a refrigerator and plenty of room with huge closet and drawer space. The concierge and the desk clerks were all excellent and provided superb service.

We checked in very late at night. The room was not ready as per our order. We had to follow up to get it done. They offered us a room which had no view. The rooms are specious. The breakfast was good. They provide free shuttle to malls & beach. Free Wi-Fi is available in the hotel lobby.