We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 433 Dubai hotels »

Four Points by Sheraton Downtown Dubai

4.0 of 5
Mankhool Road, 4C Street | Bur Dubai near Standard Chartered Bank, Dubai 116162, United Arab Emirates
Hotel amenities
Four Points by Sheraton Downtown Dubai
Ranked #64 of 433 hotels in Dubai
4.0 of 5 stars 402 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

402 reviews from our community

Traveler rating
    178
    172
    40
    5
    7
See reviews for
Families
45
 
Couples
141
 
Solo
47
 
Business
76
 
What travelers say
  • Swimming pool(7)
  • Free shuttle bus(5)
  • Reception staff(5)
  • Very good(5)
  • Great value(4)
Date Rating
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed May 25, 2012 NEW

We stayed in 3 different hotels during our first time in Dubai. The SPG hotels usually give me some confidence. Some pros: - Comfortable bed and big room - Offered a cake for our honeymoon stay (which was a surprise to us - appreciated) - The concierge staff was very helpful in helping us to make dinner reservation in another... More

Was this review helpful? Yes
adelaide australia
Senior Contributor
42 reviews 42 reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW

What an amazing hotel. From the minute we arrived, the staff were unbelievable. So helpful and couldn't do enough to help us during our entire stay. The culture of the staff was impressive and whoever is in charge of employing staff for this hotel is doing an amazing job. The room was spacious and it was the cleanest hotel we... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2012 NEW

This was our first time staying at a Four Points Hotel and we were impressed by the overall quality, service and value. The staff were always courteous and helpful, and even my last minute request for help with my son's birthday was met with a smile - he was presented with a card and cake in the morning. The location... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 22, 2012 NEW

First time in Dubai, the hotel was great. The service was good, the boys in the foyer are great and very helpful. Reception check in was fast and efficient. Rooms were huge and extremely comfortable, breakfast was nice and up until 11am which was a bonus - usually most hotels breakfast end at 10:30 which doesn't give you much of... More

Was this review helpful? Yes
FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
May 23, 2012

Hi Anika, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for the wonderful comments about our facilities and our staff. We are so pleased to see that you enjoyed your stay with us. We hope to welcome you back soon! Kindest Regards, Gregor K. – Executive Assistant Manager Four Points by Sheraton Downtown More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2012
1
person found this review helpful

The rooms were clean, staff was very well behaved. Room service was prompt. Only thing that I noticed was that staff did not make the room in the morning proactively. I recommend this hotel for any trip including holidays. More

Was this review helpful? Yes
FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
May 22, 2012

Hi Rajinder, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for the great comments about our rooms and our room service staff. With regards to issue of making up your room, I passed your comment onto the concerned department in order to ensure the staff will be more proactive in the future. Thanks again for... More

Porto, Portugal
Senior Contributor
30 reviews 30 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 15, 2012

I stayed for one night at this hotel and had a very pleasant stay. The rooms are spacious, the breakfast is good, as well as the restaurant service. The only set back was the wi -fi connection. It was so slow... It took ages to open a site!! One should expect that in a hotel of this caliber, so business... More

Was this review helpful? Yes
See 2 more reviews by Nuno G for Dubai
FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
May 22, 2012

Dear Mr. Nuno, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for your wonderful comments about our rooms, breakfast, and service. It is comments like yours that we strive to achieve. Also, regarding your comment on our WIFI connection, please be advised that we are looking into a solution for the WIFI speed variations to... More

Bergen
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 11, 2012

I have stayed here many times, usually because it is good for business stays. My colleague live just around the corner. This hotel offers excellent service and is very very customer service minded. The room service is also very good and the steaks in the pub are the best I have ever had, seriously......try the steaks! I was tempted not... More

Was this review helpful? Yes
See 7 more reviews by Winson796 for Dubai
FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
May 20, 2012

Dear Winson, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for the kind comments about our services and our steaks in Yesterday Pub. We are so pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon. Kindest Regards, Gregor K. – Executive Assistant Manager Four Points... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 1, 2012

Excellent value for what was paid - room was spacious, the bed was comfortable and the place has a great gym. Location not too bad for Dubai given its normally a car ride everywhere: metro was walk able, as was the old town if you didn't mind the heat. Front desk staff were also very helpful. One of the starwood... More

Was this review helpful? Yes
FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
May 20, 2012

Dear Vonhumperdink, Greetings from the Four Points by Sheraton Downtown Dubai. Many thanks for your kind comments about our Front Office staff. We are so pleased that you enjoyed your stay with us. We are looking forward to welcoming you back hopefully soon. Kindest Regards, Gregor K. – Executive Assistant Manager Four Points by Sheraton Downtown Dubai More

New York
Senior Contributor
40 reviews 40 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 29, 2012

We frequent Starwood properties and I must say that this Four Points is the nicest Four Points we ever stayed at. The building is modern and so are the rooms. They were very comfortable and the room service was excellent. We got in very late the first night and ordered food - all of which came hot and was tasty!... More

Was this review helpful? Yes
See 2 more reviews by coastalsuz for Dubai
FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
May 20, 2012

Dear Coastalsuz, Greetings from the Four Points by Sheraton Downtown Dubai. Many thanks for your nice comments about our Room service staff and that you enjoyed happy about our facilities and guest rooms. Hopefully we will be able to welcome you back again very soon. Kindest Regards, Gregor K. – Executive Assistant Manager Four Points by Sheraton Downtown Dubai More

Cairo, Egypt
Top Contributor
50 reviews 50 reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 28, 2012

This is a modern and good value hotel for the business traveller in central Dubai. For those travelling only by taxi then the location is not an issue; if you prefer to be within walking distance of amenities or shopping centre then there are other hotels closer to, for example, the Burjuman Centre. The room was a good size and... More

Was this review helpful? Yes
See 3 more reviews by PhilipRylah for Dubai
FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
May 20, 2012

Dear Mr. Rylah, Greetings from the Four Points by Sheraton Downtown Dubai. Many thanks for taking the time to express your experience during your stay with us and the nice comments on our breakfast and restaurant service. With regards to the issues you have mentioned such as the unwelcoming reception and the forgotten bath room items, you can rest assured... More

Travelers who viewed Four Points by Sheraton Downtown Dubai also viewed

Four Points by Sheraton Sheikh Zayed Road Dubai
4 of 5 stars 503 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d1025733?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Dubai Jumeirah
4.5 of 5 stars 1,586 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d306662?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Rose Rayhaan by Rotana - Dubai
4.5 of 5 stars 362 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d1657537?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 433 hotels in Dubai, ranked by popularity »

Been to Four Points by Sheraton Downtown Dubai? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Four Points by Sheraton Downtown Dubai

  • Four Points Downtown Dubai
  • Four Points Dubai
  • Sheraton Dubai
  • Dubai Sheraton
  • Dubai Four Points
Address: Mankhool Road, 4C Street | Bur Dubai near Standard Chartered Bank, Dubai 116162, United Arab Emirates
Price Range: $

Owners: What's your side of the story?

If you own or manage Four Points by Sheraton Downtown Dubai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Four Points by Sheraton Downtown Dubai
Show the lowest price for this hotel (from our partners)
Show Prices