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All 477 Dubai hotels

Four Points by Sheraton Downtown Dubai

4.0 of 5 Hotel   |   Mankhool Road, 4C Street | Bur Dubai near Standard Chartered Bank, Dubai 116162, United Arab Emirates
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Four Points by Sheraton Downtown Dubai
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87%
Ranked #121 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
tomweiss London, United Kingdom
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669 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed today NEW via mobile

I've been staying here for a while and have always found it great for business: easy to reach from the airport; clean rooms; great sports bar; and good value. I always use the hotel taxis for visiting customers as they are not too expensive but know where they are going more than the local ones. The main reason I am... More

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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Sheraton Downtown in Dubai for two nights with breakfast as part of a longer multi-centre trip. The hotel was spotless, service and staff were excellent, room was spacious, comfortable and elegant. The roof-top pool area had recently been renovated and was a welcome spot in the August Dubai heat! My partner reports that the hotel gym... More

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Darlington, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Great value hotel, good position for all round activities but 15 mins away from town centre if you just want to be there. Nice friendly staff, good food, nice pool. Make sure you get town taxis not white ones as they are more expensive.

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Four Points has come a long way, at least in this part of the world. I was upgraded to an Starwood Preferred Guest room; it was very spacious, good-sized bathroom, deep bathtub and shower, flat screen tv and free, extra-capacity wifi. The room also has a small refrigerator and dry-bar, so I could prepare cold meals and store ingredients for... More

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Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi KileOzier, Thank you for reviewing our hotel. We are happy to learn that you enjoyed the upgrade. We do appreciate the detail in your review. Our staff is our joy and pride – they certainly go out of their way to make our guests feel right at home. I am glad you enjoyed the Four Comfort Bed and our... More

Lisbon, Portugal
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This excellent hotel was located at 10/15 minutes’ walk from the metro station in a residential area of downtown Dubai. There aren’t any attraction nearby but you can reach the Dubai souk in a 30 minutes walk in the intense heat! You can also take the metro and 4 stations after you arrive at Dubai mall and Burj Khalifa. The... More

Was this review helpful? Yes 1
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi FConceicao, Thank you for choosing to stay with us and for writing this review. Our hotel is in one of the best spots in town – we are minutes away from the city’s downtown and gold and spice souks. We also offer shuttle services to Jumeirah beach and the Dubai mall. Your comments regarding breakfast have been noted and... More

Reading, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights and really enjoyed it. We arrived at about 4am and they let us check in early at no extra cost. The room was massive and very clean. Everyone was really friendly and would greet you with a smile. The location was really good with plenty of shops and restaurants nearby. The free shuttle to... More

Was this review helpful? Yes 1
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi cron7, Thank you for posting this great review about your visit. It is such a pleasure to read your kind words and to share the comments with the entire team. We are happy to know that you fully enjoyed our facilities and services and we are looking forward to welcoming you back again! Kind regards, Aqsa Y. Public Relations... More

Silver Spring, Maryland
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel is clean and perfect location.Bell staff very helpful.George and his two coworkers (I wish I remember there names )they were the best of the best..Hotel operator was very rude and uncaring.My family keep calling from USA and the young lady gave them hard time.Phone in the room did not work properly.Hot water in the shower did not work.I... More

Was this review helpful? Yes 3
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi Frei_13, Thank you for staying with us and for appreciating our associates at the Bell Desk. However, I sincerely apologize that you had a difficult time with one of our associates. I wish you could have had a better experience with us. However, we do appreciate your feedback because it has helped us improve our overall customer service experience.... More

London, United Kingdom
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Positives: Very reasonable price for such luxurious treatment Good concierge service to book restaurant reservations Although it's not ideally placed per se (more below) it only costs £11 or so to get as far as the Palm or Marina in a taxi Free bus service to Jumeirah Beach, Dubai Mall Great facilities for when you check out and have a... More

Was this review helpful? Yes 1
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi alexyoung27, Thank you very much for sharing your feedback on our hotel. Your kind comments are truly appreciated. It is a pleasure to read from your review you had enjoyed your recent stay with us and were pleased with the high level of service we provided you. Our sincere apologies for the inconvenience caused to you as far as... More

Littlehampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stopped on the way home from oz for 3day .Having read reviews decided to book couldn't have asked for more .Arrived at 6am after an11hour flight reception was so easy and helpful room excellent and service first class.Metro and taxis handy ,hotel breakfast first class ,only downside was pool closed did not no when booked but they arranged another at... More

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Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi gary b, Thank you for your kind comments and we are delighted that you had a great stay at our hotel. Your positive feedback will further encourage us to improve our service levels. Thank you again for sharing and our hotel team look forward to being of service to you again in the future should your travels bring you... More

Kolkata (Calcutta), India
Contributor
18 reviews 18 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 19, 2014

A nice hotel... Great Rooms and good food... I have stayed there for three nights and best thing is you can walk out and explore... there are a lot of eateries if you get out and turn left... I find the hotel much better that its counterpart Sheraton Mall of Emirates since it has life around it... great place to... More

Was this review helpful? Yes 1
Aqsa Y, Public Relations Manager at Four Points by Sheraton Downtown Dubai, responded to this review

Hi Arijit16513, Thank you so much for your great review of our hotel! We are very pleased that you had a fantastic stay. We look forward to welcoming you next time you’re in Dubai. Kind regards, Aqsa Y. Public Relations Manager Four Points by Sheraton Downtown Dubai More

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Additional Information about Four Points by Sheraton Downtown Dubai

Address: Mankhool Road, 4C Street | Bur Dubai near Standard Chartered Bank, Dubai 116162, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Downtown Dubai 4*
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Also Known As:
4 Points By Sheraton Downtown Dubai
Four Points By Sheraton Downtown Dubai Hotel Dubai
Four Points Downtown Dubai
Four Points Dubai
Sheraton Dubai
Dubai Sheraton
Dubai Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#93 Romantic Hotel in Dubai #98 Business Hotel in Dubai #106 Luxury Hotel in Dubai #113 Family Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
A four star property located in Bur Dubai which features 250 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Dubai Museum and Dubai Metro. Provides free bus shuttle to beach & major shopping malls. ... more   less 
Number of rooms
250

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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