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Four Points by Sheraton Downtown Dubai

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 4.5 of 5 stars 41 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
11
3.0 of 5 stars
2
2.0 of 5 stars
1
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#22 of 331 hotels in Dubai
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Traveler Advice on Four Points by Sheraton Downtown Dubai

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“Four Points by Sheraton Downtown Dubai” Expedia.com
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Four Points by Sheraton Downtown Dubai
Mankhool Road 4C Street, Dubai, United Arab Emirates
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates and Availability: $221 AED812 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 41 traveler reviews
  • What to Expect:
    • 4.5 based on 36 reviews Rooms
    • 4.5 based on 35 reviews Service
    • 4.5 based on 34 reviews Value
    • 4.5 based on 36 reviews Cleanliness
  • Recommended For:
    • 60% based on 36 reviews Older travelers
    • 60% based on 36 reviews Young singles
    • 50% based on 36 reviews Families with young children
    • 50% based on 36 reviews Families with teenagers
    • 10% based on 36 reviews An amazing honeymoon
Next 10 »

Reviews of Four Points by Sheraton Downtown Dubai

( 1-10 of 41 )
“Great Budget Hotel”
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5 of 5 stars
scottpad
Los Angeles, CA
Nov 24, 2008
1/1 found this review helpful

Nicely decorated, everything you could want (short of an ATM, but its right down the street). The staff was nice and knowledgable, and the rooms clean and comfortable. We loved the new resturant. I was a little leary upon arrival (lots of construction and in the middle of what appeared to be a residental district), but felt very safe once... more

Management response from
FPDowntownDubai, Executive Asst. Manager

Dear scottpad, Thank you for the positive review of our hotel. We were delighted to hear that you had a wonderful stay with us at the Four Points by Sheraton Downtown Dubai. It was also very nice to hear that you loved the new restaurant. I am sorry to hear about the lack of mobile service in the room which...

“Four Points out of Five”
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4 of 5 stars
SugarDutchie
Manchester, England
Nov 19, 2008
2/2 found this review helpful

We stayed here for two periods recently one for 2 nights and the other for 5 nights. On both occassions we found the check in staff to be helpful and friendly and quick and efficent. On our second check in we were disappointed not to get a non smoking room but they organised room fresheners and made sure we were... more

Management response from
FPDowntownDubai, Amr Hamed Executive Asst. Manager

Dear SugarDutchie, Thank you for the positive review of our hotel. We are very happy to know you have stayed with us on two occasions and during these times you enjoyed your stay at the Four Points by Sheraton Downtown Dubai. With regards to your comment about the bar, I am very sorry about the inconvenience you experienced. We will...

“Very nice 4 star hotel”
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4 of 5 stars
Mineirim
Belo Horizonte, Brazil
Nov 18, 2008
1/1 found this review helpful

Before going to Egypt, me and my wife decided to stay for 03 nights in Dubai, in our first time in this place. There are a lot of options to stay in Dubai… so, you can stay in 7 star hotels, a lot of of 5 star and others… we decided to stay in a 4 star that our travel... more

Management response from
FPDowntownDubai, Executive Asst. Manager

Dear Mineirim, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your 3 night stay at the Four Points by Sheraton Downtown Dubai. With regards to your comment about the taxi issue, we do have private taxi services available at the hotel for your convenience. We hope to see you again very...

“What you see what you get (Its all good)”
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5 of 5 stars
indi777
New Delhi
Nov 7, 2008

I selected this hotel because of the good reviews from other fellow travelers and because of the management response from Mr. Amr Hamed. I booked the hotel for 5 days stay for my parents and they loved it. The rooms are nice and clean and the breakfast is decent. It’s not actually in the city center but it’s not too... more

Management response from
FPDowntownDubai, Executive Asst. Manager

Dear indi777, Thank you for the positive review of our hotel. We are very happy to know your parents enjoyed their 5 day stay at the Four Points by Sheraton Downtown Dubai. We just opened our new Italian Restaurant last week and great new pub and restaurant will be opening soon. We hope to see you or any members of...

“Amazing little extras make me a raving fan”
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5 of 5 stars
Thomas_Traveler
New York City Baby!
Oct 14, 2008
1/1 found this review helpful

The Four Points Downtown is brand new and absolutely luxurious given the 500 AED price I got on the Sheraton website. A large clean room with a king-size bed, fluffy pillows, flat-panel TV, and lots of little goodies (including a scale!), and a free shuttle to the beach. What turned me into a total raving fan, however, was the service... more

Management response from
FPDowntownDubai, Executive Asst. Manager

Dear Thomas_Traveler, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your stay at the Four Points by Sheraton Downtown Dubai. We hope to see you again very soon for your next stay in Dubai. Sincerely, Amr H. Executive Asst. Manager Four Points by Sheraton Downtown Dubai

“Great Value for Money Hotel”
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5 of 5 stars
josmysmith
Hoylake, United Kingdom
Oct 12, 2008

I recently travelled to Dubai and stayed at this hotel for three nights. I arrived at the hotel at about 7am just wanting to leave my bag and get a bite to eat as check in is only 3pm. On arrival I was able to do all the check in paperwork etc and was advised that a room should be... more

Management response from
FPDowntownDubai, Executive Asst. Manager

Dear josmysmith, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Four Points by Sheraton Downtown Dubai. We hope to see you again very soon for your next stay in Dubai. Sincerely, Amr Hamed Executive Asst. Manager Four Points by Sheraton Downtown Dubai

“5 star rooms and facilities, 1 star reception”
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5 of 5 stars
Linds53
Birmingham, UK
Sep 28, 2008
0/1 found this review helpful

Booked for five nights due to early check in and stayed for 4. Having flown from Perth and landing at 5.45am we were a bit bewildered and very hot. We found a taxi easily and after a lengthy wait at receprion we were pleasantly surprised by outr room. The hotel was very modern and more like a 5 star. The... more

Management response from
FPDowntownDubai, Executive Asst. Manager

Dear Linds53, We were delighted to hear that you had a wonderful stay with us at the Four Points by Sheraton Downtown Dubai. I reviewed your comments during your stay with us and noted your comments about the Reception staff. We are very sorry for any inconvenience you may have encountered during your stay. As a management team, we take...

“Very Good Hotel”
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5 of 5 stars
fredbex
Wales
Sep 25, 2008

We stayed 4 nights to the Four Points and everything was excellent.We Checked-in very early in the morning due to our flight from London,and by the time we had breakfast,our room was ready.The hotel is absolutely spotless,the food is very good.There were no problems at all to get a taxi. If you want to be by the beach,this may not... more

Management response from
FPDowntownDubai, Executive Asst. Manager

Dear fredbex, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Four Points by Sheraton Downtown Dubai. We hope to see you again very soon for your next stay in Dubai. Sincerely, Amr Hamed Executive Asst. Manager Four Points by Sheraton Downtown Dubai

“Not the best location”
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3 of 5 stars
nmsydney
Sydney
Sep 10, 2008

We stayed here for 3 nights as part of our 6 night honeymoon in Dubai. I booked it because it was new and I love the feeling of new modern hotels. We had no problems checking in. As part of our "honeymooners welcome" they gave us a 2 cans of lemonade! Too funny!! We didn't really expect anything, just in... more

Management response from
FPDowntownDubai, Executive Asst. Manager

Dear nmsydney, Thank you for your feedback and taking the time to post your comments. I am sorry to read about your recent stay here with us at the Four Points by Sheraton Downtown Dubai. Firstly, we’d like to say Congratulation on your honeymoon. I reviewed your comments regarding your stay with us. We do take all comments seriously and...

“noisy expensive rubbish”
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1 of 5 stars
peter1985uk
UK
Sep 7, 2008

This hotel is so noisy it ruined my stay, hammering and drilling all day long drove me crazy - they are building a new bar less than a year after opening so it's not like they are improving an old hotel. Nobody seemed to care, nobody told me before I went about this and it's not on their webpage which... more

Management response from
FPDowntownDubai, Executive Asst. Manager

Dear peter1985uk, Thank you for your feedback and taking the time to post your comments. I am sorry to read about your recent stay here with us at the Four Points by Sheraton Downtown Dubai. I reviewed your comments regarding your stay with us. We are extremely sorry about the discomfort and inconvenience you experienced in the hotel. As a...

Next 10 »

Reviews of Four Points by Sheraton Downtown Dubai

( 1-10 of 41 )
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Four Points by Sheraton Downtown Dubai Also Known As

Address: Mankhool Road 4C Street, Dubai, United Arab Emirates