The room was nice and spacious, clean and everything looked near new. We hadn't done much planning but the guys on the activities counter were very knowledgeable, helpful and patient going through all the alternatives for us. Highly recommend. Note - internet usage is charged and not all that cheap. Not what I would expect from a Hotel of this... more

Nice and quiet location with very good service and friendly staff. Free transfers to Jumeriah beach with confortable mini bus. Nice pool. Lacking info about public transport. more

My Grandmother and I stayed at this hotel from October 4th to October 11, 2009. First of all, the service of this hotel is excellent, more like a 5 star hotel. There was a wide range of travelers from Business to senior groups to families with kids. The staffs all around the hotel were very professional yet friendly and approachable... more

When researching where to stay in Dubai within the mid-price bracket I came across this hotel but was unable to find any information on their website about swimming pool temperature control. I knew it was on the rooftop and not huge but my biggest concern was whether it would be refreshing. I've been to Bali over the new year period... more

Stayed here in April 2009 (been meaning to write a review for ages). We arrived at the hotel after an overnight flight from the UK, (9am) and were able to check in almost immediately. Our "classic" room on the 2nd floor was very large, had all the features I would expect from the Sheraton brand, and was perfect for a... more

I have spent three nights there, from October 9th to 11th. We were three friends, sharing one room. - They allowed us to check in at 7:00 AM, instead of 15:00. Very good point after traveling 10 hours... - Parking is free. (You must pay if you want to park in the area surrounding the hotel) - Service is good.... more

I found the hotel interesting with a mixture of attentive staff let down by a very poor restaurant for breakfast. The rooms were very nice and a good size for both working in and relaxing. The bed was very comfortable and the layout of the remainder of the furniture relaxing. I normally have breakfast in the hotel I am staying... more

Our ship arrived in Dubai for an 18 day stop. A few of the crew decided to get a hotel for 5 nights. The price was really good and the hotel wasn't to far away from Port Rashid. The staff we're extremley friendly and managed to check 10 of us in, with hardly any snags. Some of the lads got... more

I enjoyed my stay at this hotel. The hotel is exceptional in terms of the customer service. From the moment i walked in, the guest service staff at the reception greeted me in such a way that i felt i have been there guest for many years. I felt a great sense of comfort walking around a beautifully constructed, professional... more