Just like so many other reviewers we were enchanted by this beautiful hotel. It was in a perfect location and really did seem like a magical Eastern palace.With impeccable attention to detail from every member of staff and the best ever breakfast buffet this was this truly a holiday to remember.We will have to return!!! More

The hotel boasts of an excellent location just beside the Dubai Fountain, Khaleefa and Dubai Mall. At the heart of the city, it is just a stone's throw away from most places you may want to visit. The service and facilities are fantastic with spacious rooms and balcony overlooking plenty of water. Truly a palace. More

We booked this hotel for my Birthday in January 2012. It really is impressive the location is excellent for the shopping mall, souk and fountains. On arrival there was a problem with our booking (caused by our british travel agent) the room had been cancelled. The hotel duty manager Danny and assistant Fatima could not have been more helpful. they... More

WE loved this hotel. The people were quite nice and helpful at the desk. Service was impeccable and our rooms were quite large with a balcony. More

Excellent location with a great view. Very beautiful hotel with real traditional characters of the past. Great service! I would highly recomend it. One thing in our room there was a light colored carpet full of dirty spots in room 380. I believe that a hotel of such a statue and reputation should make sure that those carpets are scrabed...it... More

One can imagine the designers and marketing team of The Palace Hotel consuming hour after hour of Hollywood filmic interpretations of the Middle East, everything from “Lawrence of Arabia” to “A Thousand and One Nights.” The Palace is a gorgeous hotel, especially at night, and every sense detail has been considered, from the beautiful brocade on certain staff uniforms, to... More

I stayed at the Palace The Old Town for a couple of days in January, I was there for work. Reception - This was typical, nice. From outside it looks enormous and grand, more so than it is inside. (Hint - it's not the Emirates Palace, but it is nice.) When you arrive, you do the check-in sitting down, which... More

Just spent five lovely days at the Palace-Old Town. Note, there is nothing “old” about old town. Sparkling and gleaming, the area was built over the past five years; but the architects at least try to give you the feel of old. It, of course, has a certain Disneyworld feel to it, but if one can suspend the cynicism, staying... More

I stayed 3 times and every time everything was perfect, wonderful. I can not imagine there can be better hotel in the world. Its interior is fantastic and romantic giving you a feeling of being queen. Come and check toilets in the lobby so you can imagine how wonderful rooms are. Everything is decorated with a high sense of aesthetics.... More