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The Palace Downtown Dubai

Travelers' Choice award winner
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Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 9770, United Arab Emirates
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Save AED 100 per night
Best prices for: 1 room 1 guest
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The Palace Downtown Dubai
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The Palace Downtown Dubai
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1,248 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The Palace Hotel was not only luxurious, but was fabulously located near the most amazing shopping mall and tourist attractions. The room was not only huge, but so stunning we would have been happy to call it home! Dining facilities excellent. Staff exceptional! This hotel was faultless and a star attraction itself. Definitely a MUST stay hotel!

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MKUK
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Well placed for visiting Dubai, next to the Mall with views over fountains. Staff were all very helpful as one would expect in such a prestigious hotel but they also did it with a smile that looks real! The bed was one of the nicest we have ever slept in and the room was ideal for a few days stopover... More 

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Pretoria, South Africa
1 review
5 of 5 stars Reviewed 3 days ago NEW

your hotel is the best in the world . You treat us like a King and a Queen . Your services are far beyond Excellent , we stay in 5 star hotels in the world but you by far the best .The first time we received value for money .The location is excellent .Your food is a very high standard... More 

Review collected in partnership with The Address Hotels and Resorts

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Zurich, Switzerland
Top Contributor
66 reviews 66 reviews
51 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just stayed for one night on Transit from a cruise on the way home. It was a wonderful last highlight of a nice holiday. The hotel offers an excellent welcome service, the location is perfect for all activities and really is top in all standards. I loved the discreet perfume scent in the public areas. The gym & spa area... More 

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Arrowtown, New Zealand
Top Contributor
201 reviews 201 reviews
73 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

When you realise how close you are to the Burj, fountains and the mall you will appreciate how wise your decision to stay here was. From the moment we arrived at 6am from a long haul flight and had the easiest check in as we found out our stunning room was ready - brilliant! Would recommend a room / suite... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Superb hotel in just about every way. Not too large, great location, genuine eagerness to please. A calm oasis in down town Dubai. One of the best breakfast buffets we have had. Not cheap but with this one you just about get what you pay for.

Review collected in partnership with The Address Hotels and Resorts

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Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear 783gordonm, Thank you for your review! I truly agree that The Palace Downtown Dubai is a peaceful small retreat ideally located, being surrounded by so many attractions. I am happy to read that you have enjoyed your stay with us and I hope to welcome you back in the near future! – Fabrice Ducry – General Manager More 

dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I live in Dubai so I have frequented the Palace Hotel a number of times for dining, and it has always been one of my favourite hotels. I love the Arabic décor, the friendly staff and the wonderful restaurants, which is why I decided to book the hotel as the venue for my wedding reception (which was booked very last... More 

Review collected in partnership with The Address Hotels and Resorts

Was this review helpful? Yes 1
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Susie Abdle N, Thank you for your wonderful feedback here on Trip Advisor! A huge congratulations to you and your partner and I wish you many happy returns of the day! Our team is committed to providing our guests with the truly personalized service and making them feel at home - especially on special occasion like yours. Reading your... More 

1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel has become a victim of its own success. On the surface it is beautiful, great location, good food, and relatively new. For some, it may be ideal. Unfortunately, my family and I did not have a good experience and it was one issue after another here. I want to warn others so you know what to expect. If... More 

Review collected in partnership with The Address Hotels and Resorts

Was this review helpful? Yes 9
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear O5664OSmargaretm, Thank you for your review! Please accept my most sincere apologies for the disappointment that you have experienced during your previous stay. Kindly be reassured this is not the quality of service we want to give to our guests and I have taken some corrective measures to ensure that it does not happen again. Please find my personal... More 

Dallas
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Palace is in the best location for doing so many different things. We walked to Burj Khalifa (be sure you buy your tickets in advance for this tallest building) and the Dubai Mall. There were so many shops and restaurants available. The hotel makes you feel like you are in Venice as there are beautiful canals and boats creating... More 

Review collected in partnership with The Address Hotels and Resorts

Was this review helpful? Yes 1
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Dallas, Thank you for your review and for sharing your experience with all Trip Advisor readers! We are indeed very fortunate with our location, having easy access to one of the most iconic attractions, Burj Khalifa, The Dubai Mall and of course the beautiful Dancing Fountains. I am happy to read that you have enjoyed the atmosphere and had... More 

Brentwood, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel with my family in April. It was a lovely stay in a perfect central location in Dubai Mall downtown. The food was delicious in particular the breakfast. The staff were extremely helpful including Meryam, Poonam, Thoraia at breakfast and the manager Anita. The rooms were very clean and high standard. I would recommend this hotel

Was this review helpful? Yes 2
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Sahar, thank you for your review and for sharing your experience with our other Trip Advisor readers. We strive to provide quality service here at The Palace Downtown and it is always a pleasure to read that my team, especially Meryam, Poonam, Thoraia and Anita, made your stay memorable. we will look forward to welcoming you back to your... More 

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Staying in Downtown Dubai

Neighborhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.

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