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The Palace Downtown Dubai

Travelers' Choice award winner
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Mohammed Bin Rashid Boulevard, 29 | Downtown Dubai, Dubai 9770, United Arab Emirates
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The Palace Downtown Dubai
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1,715 Reviews from our TripAdvisor Community

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Denver, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

The location is the best as you can walk to everything. The view from by balcony was incredible. There are so many things to do in Dubai but it was hard to leave that comfortable bed! I travel a lot and that was the most comfortable bed I have ever slept in. I asked if I could buy a couple... More 

Helpful?
Thank Linda D
Birmingham, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Usually stay at The Address but given its closed post its fire stayed here. Loved it. Attentive service as I walked in and rather than feel I was in a bland international hotel in Dubai this made me feel I was in Arabia. Quite traditional in some ways but the gardens and aspect are fab. Loved the bar out by... More 

Helpful?
Thank Alan K
Aurora
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

First trip to Dubai , and everything about this hotel made it a good choice . Well situated near everything , but also very relaxing . Did not dine here over than Breakfast , but the Breakfast selection was fantastic and the service especially from Ganesh was great , try his Moroccan tea .

Helpful?
Thank AuroraDiner
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear AuroraDiner, It is with a big smile that we all here at the Palace read your review :) Thank you for taking the time to share your feedback and recognition here on TripAdvisor! I was delighted to read that you have enjoyed everything here at our hotel, especially our location and breakfast! Your kind comments were shared with Ganesh... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My wife and I were recently on a Tauck tour that ended in Dubai. We stayed at the Palace downtown for six days and had the most wonderful experience of our entire trip. The professionalism of the staff was above and beyond. Breakfast each morning was a real treat thanks to ,Garnesh, Sarfaraz, and Ricardo,. These gentlemen made our breakfast... More 

Helpful?
2 Thank Ron D
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Ron D, Thank you for sharing your wonderful review and recognition with us here on TripAdvisor! I have already congratulated the entire Team, with of course special attention to Gamesh, Sarfaraz and Ricardo. Part of our mission here at The Palace Downtown Dubai is to always provide our guests with a memorable and quality experience, therefore I am truly... More 

Gastonia
Level Contributor
254 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on a Tauck tour of the middle east and our last three days were spent at the Palace hotel. The absolute best part of our stay was the location. We were centrally located on the edge of Dubai Fountain within and easy walk to Dubai Mall and souk. It's not a gigantic hotel, but it has all the... More 

Helpful?
Thank RSpicer
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear RSpicer, Thank you for taking the time to share your recent experience with us here on TripAdvisor. Your gratitude towards our services is highly appreciated and a true motivation boost to our Team – knowing that their efforts are noted. I am delighted that you have enjoyed your stay with us, especially our location. We are truly fortunate to... More 

Mumbai (Bombay), India
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Thoroughly enjoyed my 5 days stay at the diplomatic suite with my family during third week of January. The suite was very spacious and very well maintained. Beautiful hotel with very courteous staff right from the reception, concierge, breakfast hall, store keeper to the room service staff. Lovely buffet spread- really loved the variety of live freshly squeezed fruit juices... More 

Helpful?
Thank neelam k
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Neelam K, Fantastic Review, Thank you! I am delighted to read that we have succeeded in making your stay innovative and memorable. Our Team here at The Palace Downtown Dubai is truly passionate in providing our guest with a personalized experience and showing their dedication to delivering exceptional service. It is indeed pleasing to read that you have had... More 

Athens, Greece
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

As we entered the entrance of The Palace Downtown Dubai and smelling this exclusive and unique aroma of it ,we felt like coming back home!And it is really true.Oneway or the other this was the 5th time that we have stayed in this excellent hotel,which is for us the best in downtown of Dubai,facing the Burj Halifa (which this year,... More 

Helpful?
Thank GEORGIOS G
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Georgios G, Thank you for sharing your wonderfully detailed and rewarding review with us here on TripAdvisor. You have no idea how much it means to us to read that you feel so at home here at The Palace Downtown Dubai. It is always such a pleasure to have you here with us and we also want to thank... More 

Amaroo, Australia
Level Contributor
177 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent staff and luxurious rooms and service. Rooms had impressive bathroom and facilities so had plenty of comfort all round. Breakfast was superb- probably the best spread I have ever seen. Located conveniently so recommended.

Helpful?
Thank Dom_Upton
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Dom_Upton, Thank you for your review and wonderful recognition. I was delighted to read that you have enjoyed your stay but the one who you have pleased even more was the Ewaan Restaurant Team where you had your breakfast :). Your recommendation is highly appreciated. We’ll be looking forward to welcoming you back in the near future for yet... More 

Caterham, United Kingdom
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything a hotel should be, professional, courteous staff, great location, comfortable, clean room with great amenities. We had a brilliant room overlooking the amazing fountains and a great view of the Burj Khalifa - what a bonus! Easy walking distance of shopping mall and surrounding attractions. Breakfast was a really good quality buffet selection with something for everyone - highly... More 

Helpful?
Thank Bintravellin
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Bintravellin, Thank you for your wonderful review and recommendation for all Trip Advisor readers. Your feedback is so rewarding! Thank you for being our “Ambassador of choice” … We look forward to welcoming you back in the near future for yet another “Top Class” stay :) With warm regards, Fabrice Ducry - General Manager More 

UK
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff,setting,food fantastic however Noise from room next door 3 am - 7 on both nights. Asked to be moved and staff very understanding and said would try and move us but never came back, not even to say they could not do anything Room not cleaned until 4. Lovely cleaner and not his fault but it was inconvenient Safe temperamental,... More 

Helpful?
Thank woll
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Woll, Thank you for sharing your feedback after your recent stay with us. I hereby want to sincerely apologize for some of the disappointments you may have faced during your stay . Your comments was shared with the respective departments, in particular to our Font office, as though I understand the pressure the team is under, with our high... More 

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Staying in Downtown Dubai

Neighborhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
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