We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palace Downtown Dubai

Travelers' Choice award winner
Hotel website
Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 9770, United Arab Emirates
Special Price
Save AED 100 per night
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Palace Downtown Dubai
Professional photos View all
Browse nearby
The Palace Downtown Dubai
Add Photo Write a Review

1,422 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,105
    209
    56
    37
    15
See reviews for
263
639
75
206
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1422)
  • Mar-May only
    (427)
  • Jun-Aug only
    (355)
  • Sep-Nov only
    (266)
  • Dec-Feb only
    (374)
All months
Metro Manila, Philippines
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

After a brief visit last summer, we returned to The Palace Downtown to celebrate Eid-ul-Fitr, which marks the end of Ramadan, the Islamic holy month of fasting. A palatial residence of Arabian architecture in a modern setting, The Palace overlooks the Burj Khalifa and Dubai Fountain.  As you enter the hotel, you are welcomed by the intoxicating scent of Arabian... More 

Was this review helpful? Yes
Riyadh, Saudi Arabia
5 of 5 stars Reviewed yesterday NEW

One of the best in Dubai. the rooms were great. the service was great. rooms are clean and quite. the location was amazing. I will definitely come back to the hotel every-time I visit Dubai. it became my favorite now and until things change, I will definitely recommend this hotel to all my family and friends.

Review collected in partnership with The Address Hotels and Resorts

Was this review helpful? Yes
5 of 5 stars Reviewed 2 days ago NEW

Great Place.Clean and original. Quite and nice view from the cooled swimming pool. Nice restaurantes with good high end quality food. had a good baby sitting service as well. highly recommended for families or couples. the mall is nearby with all the you could possibly imagine to do.

Review collected in partnership with The Address Hotels and Resorts

Was this review helpful? Yes
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear V312ZHmohameda, Thank you for your review and recommendation! I am delighted to read that you and your family had such a wonderful stay with us, while appreciating our services, restaurants, food quality and well as the beautiful views. Providing our guest with quality service, making their stay as comfortable and memorable as possible is very important to us and... More 

Level Contributor
210 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic service. Luxurious rooms. Plush lobby. This hotel pampers you. Good choice in the downtown area. Connected to the Dubai Mall via Souk AL Bahar. We faced a problem of a dank and putrid smell from the bathrooms which appeared and disappeared periodically. Didn't complain so can't say if it's been remedied. Would stay here again.

Was this review helpful? Yes
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Jairaj H, Thank you for your sharing your feedback here on Trip Advisor! I am delighted to read that you have enjoyed your stay with us, being defined as a “great choice” is a great honor! Your positive comments about our rooms, lobby, location and especially our service is a big motivational boost to the entire team. Providing our... More 

Cape Town, Western Cape, South Africa
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Palace Downtown Dubai offers the best of everything! Perfect location, overlooking the dubai fountains and Burj Khalifa. Walking distance from the Dubai mall. Beautiful decor in the hotel and the rooms very stylishl. The beds are very comfortable, could sleep all day on those beds. The food is delicious and very tasty. The staff are friendly and always at... More 

Was this review helpful? Yes
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Kayla L, It was such a pleasure reading your review and I would like to personally thank you for taking time to share it with us on Trip Advisor! I am truly impressed with your description : “offers the best of everything” as it is such a compliment! We are very fortunate with our location, being surrounded by the... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is by far one the best hotels I have stayed in since I arrived in the UAE. The hotel is beautiful but more than that the service of all the staff really makes your stay enjoyable and relaxing. It was my daughters 9th birthday during our stay and the staff made her feel really special singing to her, giving... More 

Review collected in partnership with The Address Hotels and Resorts

Was this review helpful? Yes
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Simon Paul M, Thank you for choosing to stay with us on such a special occasion and for sharing your great review with us! Making our guests stay memorable in an innovative sense is our mission here at The Palace Downtown Dubai and I am truly delighted to read that we have exceeded your expectations! Reading your review makes... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for one night and I did take room with a view of the fountain and I booked the room from the internet but when I went there they give me a room with partial view but it's ok I liked the parking it was so safe because I used to have a value things in... More 

Was this review helpful? Yes
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Haya A, Thank you for sharing your feedback and for giving us that perfect rating! I am delighted that you have enjoyed your room, our arabesque décor and colours. Our guests safety is a high priority for us and we’ll always ensure to provide them with top security. I do look forward to welcome you back for another relaxing... More 

Riyadh, Saudi Arabia
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Been always liked staying at the Palace Downtown Dubai hotel. It's a luxury hotel well located at the Dubai Mall where everything is in a walking to you. Nice area around the pool for shishah and light meals. Rooms has a nice view on the fountain.

Was this review helpful? Yes
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear J A, “The best” – Wow what a charming heading and thank you for sharing your review with us here on Trip Advisor! It is a true pleasure to read that you have enjoyed your stay with us. I do agree that Ewaan Lounge is truly a pleasing environment where our guests can enjoy the pleasures of our pool... More 

Riyadh, Saudi Arabia
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

I travel to Dubai quite often and i have been really pleased to stay in this hotel. The location is perfect, city centre, close to the main amenities. The room was lovely, nice view on the fountain, very good standard and reasonably good size. The service was very good.

Was this review helpful? Yes
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear GiuseppeBelgiovine, What a great headline! Thank you for sharing your experience with our other trip Advisor Readers! It is always a pleasure to read such good comments about our location, amenities, rooms and of course our service as we continuously strive to deliver exceptional service. I am really pleased to read that you have enjoyed your stay with us... More 

buenos aires
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been meaning to write this review for the last 7 months, since I visited with my wife for our honeymoon this Hotel in January 2015. As time as gone by, I have forgotten some of the many great things we experienced during our four night stay, yet one thing still very vivid in our minds, THE SERVICE... we... More 

Was this review helpful? Yes
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear TravelsaBuenosAires, I am truly delighted that you have posted your outstanding review! Thank you once again for selecting The Palace Downtown for your honeymoon. Reading such great comments is a true boost in motivation for the team. I am pleased to read that you have had the opportunity to experience the true arabesque feel of the hotel as that... More 

Hotel Review Summarization

What travelers say

  • Burj Khalifa(28)
  • Pool area(10)
  • Buffet breakfast(8)
  • Very nice(6)
  • Souk al bahar(4)
  • Old town(3)
  • Tallest building(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,067 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1009)
Viewed
View from room (90)
Viewed
Room/suite (186)
Viewed
Pool/beach area (104)
Viewed
Hotel & grounds (257)
Viewed
Dining (58)
Viewed
Bathroom (45)
Viewed
Business center/function rooms (2)
Viewed
Other (267)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (21)
Viewed
Dining (2)
Viewed
View from room (2)
Viewed
Pool/beach area (2)
Viewed
Other (17)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Dubai hotels
Downtown Dubai
The Address Downtown Dubai
Raffles Dubai
#3 of 512 in Dubai
5.0 of 5 stars 2,013 reviews
Downtown Dubai
Armani Hotel Dubai
Armani Hotel Dubai
#41 of 512 in Dubai
4.5 of 5 stars 832 reviews
Show Prices
Show Prices
Show Prices
The Oberoi, Dubai
#5 of 512 in Dubai
5.0 of 5 stars 950 reviews
Burj Al Arab Jumeirah
#28 of 512 in Dubai
4.5 of 5 stars 2,653 reviews
Downtown Dubai
Manzil Downtown Dubai
Manzil Downtown Dubai
#18 of 512 in Dubai
4.5 of 5 stars 1,492 reviews
Show Prices
Show Prices
Show Prices

Staying in Downtown Dubai

Neighborhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay