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The Palace Downtown Dubai

Travelers' Choice award winner
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Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 9770, United Arab Emirates
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The Palace Downtown Dubai
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1,385 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed today NEW via mobile

myself and 15 colleagues had a reservation made for the palace cafe iftar set meal. Once we arrived our orders were taken. The fast opened and It then took 15 minutes for bread to be placed on the table and a further 20 minutes for our soup to arrive. To add to the frustration they delivered everyone's courses at different... More 

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I am currently staying again at my favourite Hotel in Dubai where I come for busines but also pleasure and having been doing so regularly for the past dozen or more years for many other reasons: its classic style building in an ideal location, with large rooms and double room suites with balconies directly overlooking the lake with views of... More 

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Oakham, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic Hotel. Great staff and facilities. Highly recommended. Stayed here for 3 nights on business. Very convenient for airport and downtown facilities. Really good breakfast buffet and also used in-room dining, which was outstanding.

Review collected in partnership with The Address Hotels and Resorts

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Blackpool, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Having stayed at other hotels in Dubai, we decided to indulge ourselves when celebrating our 1st wedding anniversary. Having arrived on an early morning flight from the UK, we landed at the hotel at least 4 hours before checkin, but were prepared for the wait. No need, we were offered complimentary breakfast whilst our room was being prepared. The room... More 

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darwin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I was blown away by this property. It is just beautiful and the service was outstanding. Everyone was warm, inviting and helpful. The pool, steam room, spa.. .. everything was just amazing. Very relaxing, very inviting, very peaceful. The rooms are beautiful, comfortable, quiet. I highly recommended this hotel. It is just a stunning property, first class facilities and the... More 

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Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Simba | Darwin, Your “ Amazing” review and recommendation is truly appreciated! As you know, Tripadvisor being the “ new word of mouth” pays a very important role in travelers decision when selecting a hotel… and thanks you message such as yours, I trust it will inspire others to come and experience the Palace Downtown Dubai! :) Please be... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed in this hotel a number of times, most recently this month for 3 mights and it is my favorite in Dubai without Doubt. the location is amazing , you can walk to the worlds biggest shopping mall in 5 minutes… you are below the worlds tallest building and you have the worlds biggest fountain in front of... More 

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Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Alex198876, Reading your review brought a smile to my face… along with all my Team! What a pleasure to read such amazingly detailed feedback about us, the hotel, our services and also very often highlighted our location. I would not deny that Thiptara Restaurant is most definitely the one of the best spot for those romantic moments. It is... More 

cairo, Egypt
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel, centrally located. A gem! Not too busy, courteous staff, and guests are made to feel very special. I have been in many of the big hotels in Dubai, and given the level of service at The Palace, the unsurpassed location adjacent to Dubai Mall, you cant go past it.

Review collected in partnership with The Address Hotels and Resorts

Was this review helpful? Yes
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Mark F, Stunning review, Thank you! Being associated with a gem is truly an honor. Our Team here at The Palace Downtown Dubai always strive to make our guests stay memorable and I am delighted to read that we have once again accomplished our mission. :) It will be our pleasure to welcome you back in the near future.... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is an overdue review! Stayed at the palace at the end of may...and i am sooo happy i chose this hotel! It exceeded my expectations! The credit goes to all the staff that put in 100% to make this a true palace stay! Could not fault it! Also had a spa treatment that was one of the best iv... More 

Was this review helpful? Yes
Fabrice D, General Manager at The Palace Downtown Dubai, responded to this review

Dear Samie2345, We are truly grateful that you have shared your experience with us here on Trip Advisor, especially when being recognised by our guests as “the best in Dubai”. Receiving such great comments is an infinite pleasure every time and most definitely a great motivation boost to the entire team. I am pleased to read that you have had... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Palace is a perfect place to escape from the rush of the world and just relax in peace while being taken care of by professional and friendly staff. My friend and I were greeted by Eric from reception, who was so kind to escort us to our room. The room itself was very clean and cozy, with a partial... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

2nd time here, no words to describe the pleasure I had to come back. Rooms, food, pool, position of the hotel... I want to give a special award to the staff, every single people working here is so nice, smiling, and make the maximum for your stay to be perfect, and it was. Thank you all

Was this review helpful? Yes
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Staying in Downtown Dubai

Neighborhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
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