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Holiday Inn Express Dubai-Internet City

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Tecom Zone, Knowledge City | PO Box 282647, Dubai, United Arab Emirates
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Holiday Inn Express Dubai-Internet City
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Holiday Inn Express Dubai-Internet City
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439 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (134)
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Noordwijk, The Netherlands
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here three nights during the ramandan period. Due to ramadan curtains were closed in restaurant. Staff in the hotel seemed not really interested in well being of the guests. Hotel restaurant was buffet with insufficient staff (1 lady sometimes there, mostly no one in the restaurant to serve any drinks or offer a menu. Total atmosphere was unpleasant, I... More 

Was this review helpful? Yes
Riyadh, Saudi Arabia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

While the staff is very pleasant, the services are really poor and not to the level of expectations. I had to wait more than 30 minutes to change my door card and i didnt enjoy the breakfast at all. The bed mattress and pillows are not comfortable at all and the room telephone was not working all my stay!!

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South Africa
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely quiet, clean, spacious room with a shower, fridge and coffee maker. Hotel supplied bottled water every day. Friendly and helpful staff - Excellent staff! Value for money. Free wi-fi. Free hotel transport to Mall of Emirates is a plus. Shops close to hotel. (Coffee shops, restaurants/take away, Supermarket, Hair Salon etc) Free parking for your car. Small Gym. Taxies... More 

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Abdel Nabi Director Of Rooms More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Very nice and comfy hotel...enjoying very much staying in this hotel especially the staff which very helpfull. would like to stay here again if i visited dubai.... main advantage is many food around this place.

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Abdel Nabi Director Of Rooms More 

Abu Dhabi
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed multiple times in this property while on projects in Dubai. At first it was convenient with suitable location, good welcome and great recognition of my loyalty to the hotel. Then with time, I felt instead of being recognized, the exact opposite. I became just a new guest, nobody remember me even though I was coming on monthly... More 

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Ahmed... More 

Milan, Italy
Level Contributor
72 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 1 week ago

My first time in a Holiday Inn property and I must say I was very impressed. I'm a Spire Ambassador and I only ever stay at Intercontinental properties but for a reason that is complicated to explain I needed to stay in a different IHG property and choose this one for an entirely free stay with IHG rewards points. Again,... More 

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Abdel Nabi Director Of Rooms More 

Cairo, Egypt
1 review
1 of 5 stars Reviewed 3 weeks ago

The hotel is very uncomfortable The hotel has very bad services The food are very bad food They have very rude staff and unfriendly I will never check in on this hotel again - I checked in at 4-July. After spending one night, the aircondition was so noise so I asked to be fixed. But they told me I need... More 

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Ahmed Abdel Nabi... More 

india
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed June 26, 2015

This hotel is located about 40 minutes drive by car from Dubai International airport. The service is excellent and check in and check out are managed efficiently within 10 minutes. Hotel is about 10 to 15 minutes walk to theDubai Internet city metro station. It offers a free shuttle service once a day at 11:30 am to Mall of the... More 

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Abdel Nabi Director Of Rooms More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 24, 2015

Only the bed comfort and the room was the good thing about this hotel. The Breakfast was bad and not fresh. The staff was friendly and the location is ok. The had sprayed and awful air freshener in the lobby and it was impossible to seat there for days.

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Ahmed... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 23, 2015

I was extremely impressed by my stay here. Customer service is really good for the price of the hotel. Extensive continental breakfast and an option to grab an earlier snack in the morning if you can't wait till 6. Only thing missing is probably an airport pickup option and convenience on getting around in the area. Although I didn't mind... More 

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Express Dubai - Internet City! Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and... More 

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