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Holiday Inn Express Dubai-Internet City

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Tecom Zone, Knowledge City | PO Box 282647, Dubai, United Arab Emirates
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1 room 1 guest
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Holiday Inn Express Dubai-Internet City
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446 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (446)
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    (134)
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Manchester, United Kingdom
Level Contributor
140 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice stay close to Knowledge Village and a 10 minute walk from the metro. be warned its a long walk at the height of a hot day at the moment. Good facilities, nice but pricey restaurant but room are clean, today and sufficient for a short stay

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Dear Valued Guest, Thank you for taking the time and sharing your comment about the experience during your stay at Holiday Inn Express Dubai Internet City. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members. This is our greatest... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I have spent 26 nights at this hotel. I can say the house keeping is one of the worst I have ever met, I had to call several times to get them to clean my bathroom or refresh my coffee station. They house keeping sucks at this hotel as you feel there is no one supervising workers and checking if... More 

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

Al Khobar
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

located on most center for all technology company in Dubai internet city, very nice service and people very cooperative, i lost my bag on the taxi coming from airport and they help me a lot until i got it back. breakfast was not much as expected,

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Abdel Nabi Director Of Rooms More 

Islamabad, Pakistan
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Very good staff and excellent breakfast buffet. The location is a little off the beaten track and good if you have business close by. But if you are in Dubai for fun, stay someplace more happening and cheerful!

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Abdel Nabi Director Of Rooms More 

Dubai, United Arab Emirates
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

if you have work around internet and media city then this is the hotel to choose. Right next to zayed university and gives you a lot of options to shop and eat. the breakfast can be made better but nothing much to complain about.

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Abdel Nabi Director Of Rooms More 

Tehran, Iran
1 review
4 of 5 stars Reviewed 3 weeks ago

We had a business trip to Dubai internet city, and considering its location and reasonable price we chose Holiday inn express. We made our reservation through IHG club. So we could have a great offer comparing normal reservation or "hotel reservation sites". Although the Deal was termed non-refundable, they do not charge your credit card and you can pay in... More 

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Noordwijk, The Netherlands
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here three nights during the ramandan period. Due to ramadan curtains were closed in restaurant. Staff in the hotel seemed not really interested in well being of the guests. Hotel restaurant was buffet with insufficient staff (1 lady sometimes there, mostly no one in the restaurant to serve any drinks or offer a menu. Total atmosphere was unpleasant, I... More 

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Riyadh, Saudi Arabia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

While the staff is very pleasant, the services are really poor and not to the level of expectations. I had to wait more than 30 minutes to change my door card and i didnt enjoy the breakfast at all. The bed mattress and pillows are not comfortable at all and the room telephone was not working all my stay!!

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Ahmed... More 

South Africa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Lovely quiet, clean, spacious room with a shower, fridge and coffee maker. Hotel supplied bottled water every day. Friendly and helpful staff - Excellent staff! Value for money. Free wi-fi. Free hotel transport to Mall of Emirates is a plus. Shops close to hotel. (Coffee shops, restaurants/take away, Supermarket, Hair Salon etc) Free parking for your car. Small Gym. Taxies... More 

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Abdel Nabi Director Of Rooms More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 24, 2015

Very nice and comfy hotel...enjoying very much staying in this hotel especially the staff which very helpfull. would like to stay here again if i visited dubai.... main advantage is many food around this place.

Was this review helpful? Yes
Ahmednabi, Manager at Holiday Inn Express Dubai-Internet City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Abdel Nabi Director Of Rooms More 

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