Holidayed in Dubai from 31st January to 7th February 2012 and after much searching on the internet including Trip Advisor we decided to stay at Raffles. We were a little concerned at the previous comments about the staff but our stay was perfect. The hotel is spectacular, the service impeccable and the staff could not have been more helpful and...
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My wife and I recently spent 5 day in Dubai and the raffles hotel was amazing. First the place is beautiful, in typical Dubai fashion the hotel exterior is very ostentatious. The entire hotel is shaped like a pyramid with a lounge and restaurant located on the top level. The interior of the hotel is spotless and filled with beautiful...
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Thank you for taking the time to share your comments on TripAdvisor.
The team and I were delighted to read that you had an amazing stay and that the service exceeded your expectations. Furthermore we were pleased to note that you had time to dine in our restaurants and that you had found them impeccable.
Moreover, as you highlighted the...
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Traveled to Dubai on business - my first trip there. Raffles was recommended by my client so we booked through our travel agent. The location was very convenient - a 5 minute ride from the airport and 15 minutes to the city. Upon arrival I warmly greeted by the staff, and recognized by name thoughout my three day-two night stay....
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Thank you for posting your review on TripAdvisor and for sharing your comments.
We were delighted to read that you had a fantastic experience and that you would give the hotel and the staff five stars.
Thank you for choosing to stay with us, we looking forward to welcoming you back on a future occasion.
Sincerely yours,
Peter French
General...
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Myself, my other half and my parents stayed in Raffles for 5 nights (my parents 7 nights) in jan/feb 2012.
First for the negative - The trip was for my 30th birthday, and my dad emailed 3weeks prior to stay asking that we had rooms next to eachother, or at least on the same floor, with city views of the...
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Thank you for taking the time to share your remarks on TripAdvisor.
I read your review with a delighted smile as this is what we are continuously striving to achieve. Obviously, not the fact that you had a poor experience upon your arrival - for which I offer my sincere apologies as this should not have happened - but the...
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We just returned from 3 night stay at Raffles Dubai which we enjoyed very much.
We had booked a Raffles club room for our family (2+2). On the check in we were upgraded to a absolutely fantastic suite with 200 m2 including huge living room, bar, huge terrace etc. We also got two extra beds and have probably never stayed...
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Thank you for taking to the time to post your feedback on TripAdvisor.
We were delighted to read that you had been upgraded to one of our large suites and that you found it one of the best rooms you have ever stayed in. Furthermore, the staff and I were extremely pleased that you felt acknowledged and that everyone went...
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Since my first trip which was on business with group of executive colleagues of the company we work for , we unanimously fell in love with Raffles Dubai hotel& chose it as our for First prefered hotel in Dubai. We were highly taken by the impeccable service, friendliness of the staff, nice cuisines & ofcourse the beauty of the executive...
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Thank you so much for taking the time to share your wonderful feedback on TripAdvisor.
We were delighted to read that we have consistently exceeded your expectations whether you are here on business or pleasure with your family.
The entire team at Raffles Dubai strives to provide excellent service and your valuable comments are testament to their hardwork - I...
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This was my first stay at Raffles Dubai and it was amazing, the service was absolutely awesome, my children had a fantastic time and didn wanna leave. strongly recommend this property if you want to have a great stay in Dubai and get sploilt by the pampering ...
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Thank you for taking the time to post your review on TripAdvisor.
We were delighted to read that you had an amazing first stay and that you would strongly recommend our hotel.
The entire team at Raffles Dubai strives to provide excellent service and your valuable feedback ensures that we constantly enhance our resident expectations.
Thank you for choosing to...
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The initial impression of the hotel is very good with a large lobby and Eqyptian inspired interiors. The room is large and is more like a suite. Each room has a private balcony with very comfortable lounge chairs which scarcely get used since one can just hear cars zooming at high speed and look at highrise concrete buildings in the...
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Thank you for taking the time to share your feedback on TripAdvisor.
We were disappointed to read that despite enjoying your room and decor you felt that your overall experience was let down by the service. It is certainly not our intention to have our residents wait 10-15 minutes every time they ask for something. We strive to meet your...
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Raffles Dubai is a marvelous hotel however at a glance you an see that it needed refurbishment for example in the lifts you can see that the gold is tarnishing, in the club room here I stayed there are some elements that it has not been up kept. Scratches on the coffee tables, tarnishing qiblah sign, scratches on connecting room...
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Thank you for sharing your feedback on TripAdvisor.
I have read through your review with a positive mind and I would like to thank you for sharing such comprehensive comments. As a hotel we are constantly upgrading our facilities to ensure we are in line with our competitors and so that we remain looking 'fresh'. I was disappointed to note...
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This was my first stay at the Raffles Dubai and it was amazing. I have in the past attended work functIons and received excellent service and meals however this was my first stay. I arrived late however the receptionist Anup was very professional and escorted me to my room. The Presidential suite was fabulous, with 2 bathrooms and dining room...
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Thank you for posting your feedback on TripAdvisor.
I was pleased to read that on your first stay at the hotel we had managed to exceed your expectations and that you have received an upgrade to one of our Presidential Suites.
Furthermore, I was delighted to read that you enjoyed our restaurants, Spa and pool facilities and that you believed...
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