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Royal Ascot Hotel

Khalid Bin Waleed Road | Bur Dubai, Dubai 115160, United Arab Emirates
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Royal Ascot Hotel
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Royal Ascot Hotel
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305 reviews from our community

Traveler rating
    57
    129
    68
    33
    18
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82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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    (91)
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New Delhi, India
1 review
1 of 5 stars Reviewed today NEW

Staff is not courtaeous and the ambience is not upto the standard of the category of 4 star hotel. The bathroom are in terrible shape and moreover, the hotel seems to be moreally commercialise in context of room service's pricing and others.

Review collected in partnership with this hotel

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Vadodara
1 review
1 of 5 stars Reviewed 1 week ago

Bad experience staying with this hotel. Service is very very very poor. Front desk team is not courteous. May be hotel management & team need to learn the real meaning of "hospitality". Will never ever recommend to any one.

Review collected in partnership with this hotel

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Chand R, General Manager at Royal Ascot Hotel, responded to this review

Dear Shobha R, Thank you for taking time to post a review on Tripadvisor following your recent stay. I truly appreciate receiving your feedback and for bringing to our attention the experience you had during your stay. Let me assure you that we have taken the points you mentioned as a constructive feedback and were discussed with the team for... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

Good location courteous staff spacious and clean rooms. I always prefer to stay here unless rooms not available or rates are very high. It's value for money and I highly recommend this hotel to others.

Review collected in partnership with this hotel

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Chand R, General Manager at Royal Ascot Hotel, responded to this review

Dear Kevin K, Thank you so much for sharing your experience and wonderful feedback on Tripadvisor with regards to your stay at Royal Ascot Hotel. It gives us extreme delight to read that you thoroughly enjoyed your stay and found our facilities and services to your satisfaction. Your patronage and recommendation is highly valued and appreciated. Knowing that we were... More 

Mombasa, Kenya
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying here for the last six years. We like it for its location as it is very close to Meena Bazar , Bur Dubai. Food, Computers, Jewellery and Clothes all available at a reasonable price. Staff is friendly and the Breakfast great. Recent stay from 2nd to 6th April 2015.

Was this review helpful? Yes 1
Chand R, General Manager at Royal Ascot Hotel, responded to this review

Dear Debesh17, Thank you so much for taking time to write a review and share your experience on Tripadvisor following your recent stay. We truly appreciate your patronage and for choosing to stay with us for the past six years. It is a great pleasure for me to receive such wonderful feeback and I will make sure that your kind... More 

Karachi, Pakistan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

When you book in getaroom, the address and even the room I.e. One bedroom, says royal ascot hotel. When you reach there they say it's not hotel you have to go to royal ascot hotel apartments. Since at the hotel we don't have studios just one bed rooms. If I wanted to book the royal ascot apartments I would have... More 

Was this review helpful? Yes 1
Chand R, General Manager at Royal Ascot Hotel, responded to this review

Dear Jitendra, We regret to read your dissatisfaction about your hotel booking. After a thorough investigation, we came to know that you had booked your room with Royal Ascot Hotel Apartment (our affiliate). We also double checked the address, photos and room categories of Royal Ascot Hotel and Royal Ascot Hotel Apartment in Getaroom and found that all details are... More 

Kolkata (Calcutta), India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very conveniently located with easy access to all part of the city. Pros: Location, terrace swimming pool, decent room and breakfast Cons: Lot of noise at night from hotel discotheque, no WiFi access in rooms, no access to room balcony.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Chand R, General Manager at Royal Ascot Hotel, responded to this review

Dear Ankit, Thank you for taking time to post a review on Tripadvisor following your recent stay. I am delighted to read that you had enjoyed your stay and found most of our facilities and services to your satisfaction. I also appreciate your feedback and for bringing to our attention the issues you encountered during your stay. Your comments have... More 

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 2 days. It was a family trip for me. The hotel is close to most of the shopping areas and is well connected to local transport as well. The hotel staff was quite helpful and arranged things well. Being a Jain, visiting a Jain temple was a priority for me and the Jain temple... More 

Was this review helpful? Yes 3
Chand R, General Manager at Royal Ascot Hotel, responded to this review

Dear Venusjain, Thank you so much for taking time to post such a wonderful review on Tripadvisor following your recent. stay. It is indeed a great pleasure to read your overall satisfaction on our facilities and services highlighting the helpfulness of our team members and the hotel's close proximity to shopping areas and local transport. On behalf of the entire... More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 2 days in royal ascot hotel. It was a very good experience. Hotel rooms are big and bathrooms are also big and nice. It is near shopping area , so very convenient. Food is good. Staff is very gentle. Nice experience.

Was this review helpful? Yes 1
Chand R, General Manager at Royal Ascot Hotel, responded to this review

Dear Sonalidesai999, Thank you so much for choosing to stay at Royal Ascot Hotel and for taking time to post a review on Tripadvisor. I am extremely delighted to know that you had a very good experience and totally enjoyed our facilities and services. Knowing that we were able to meet your full expectations is a great pleasure for me... More 

Province of Tarragona, Spain
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The first time I visited this hotel was 2008 on business, and I have visited it on numerous occassions since then. I have always been wecolmed by name and never had to register again as all my details are kept. I think this is a wonderful hotel full off excellent staff. On my recent visits I have always been upgraded... More 

Was this review helpful? Yes 1
Chand R, General Manager at Royal Ascot Hotel, responded to this review

Dear 955bill, Thank you so much for sharing your experience and wonderful feedback with regards to your stay at Royal Ascot Hotel. I would like to take this opportunity to express our deep appreciation for your patronage and for always choosing to stay with us. Your loyalty and recommendation is highly valued. Knowing that we had made your every stay... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Only problem is related to net. Plz provide free wifi in rooms also. Rest all facilities were gud breakfast buffet need to be changed and i also suggest you to plz upgrade the buffet. Hotel was good stay was also comfortable

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Chand R, General Manager at Royal Ascot Hotel, responded to this review

Dear Ankit B, Thank you for taking time to post a review on Tripadvisor following your recent stay. I am pleased to note that you had a good / comfortable stay and found most of our facilities and services to your satisfaction. Your comments regarding the breakfast buffet and wifi are both appreciated and will be discuss with the concerned... More 

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