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Desert Palm, a Per AQUUM Retreat

#73 of 499 Hotels in Dubai
Certificate of Excellence
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Al Awir Rd, Dubai, United Arab Emirates
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Desert Palm, a Per AQUUM Retreat
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Desert Palm, a Per AQUUM Retreat
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175 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peterborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a little out of town but you get a lot of space, tranquil grounds and attentive service for the effort. The complex is home of the Dubai Polo team so the open spaces and decor reinfect the history. The reception staff are great, know your room number an name, making you feel welcome and looked after. The polo... More 

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Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a wonderful place to visit and stay, away from the hustle and bustle of the city. The service is what you'd expect from a place like this, thumbs-up. You can have a lovely cheese and wine overlooking the pool, polo grounds and Dubai Skyline in the background. The visit the steakhouse was top-notch. The spa was great and... More 

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Abu Dhabi, United Arab Emirates
Top Contributor
85 reviews 85 reviews
39 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

For some unknown reason, I did not have very high expectation for this hotel. Wow, how wrong I was! We stayed for a wedding and were blown away by the subtle class and elegance of the hotel. The rooms have a vaguely Japanese theme to them, bed was so ridiculously comfortable with 2783678236 thread count sheets (ok, maybe a little... More 

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Top Contributor
51 reviews 51 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great service from start to finish, the staff is very accommodating and friendly and gladly showed took us around the resort, the grounds were well kept and very relaxed. The room was nice but a bit dated (furniture chipped etc) but the staff friendliness made up for that. We had dinner on the patio and the food was delicious, the... More 

Was this review helpful? Yes 1
Hailsham, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is such a fantastic place to stay, lovely hotel, pool, friendly helpful staff...... Great food! Brunch on a Friday is Amazing. It's paradise away from the city, but near enough to enjoy an evening out!

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London
Top Contributor
102 reviews 102 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 17, 2015

An Oasis from both the pressures of life and the hyper-activity of Dubai. This was our second visit to the Desert Palm, so we obviously felt our first visit was worthwhile, and we weren't disappointed on this second visit. To sing its praises. It's low key, attractively designed and decorated, low rise, discrete and quiet. The staff are excellent, very... More 

Was this review helpful? Yes 3
James R, General Manager at Desert Palm, a Per AQUUM Retreat, responded to this review

Dear Mark, Thank you for choosing to stay with us and for your candid review of Desert Palm. I am happy to read that you enjoyed your stay and the style of the property. Depending what you prefer to have for breakfast, booking an inclusive has it's benefits with unlimited drinks and bespoke coffees. I agree with you that the... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2015

I always stay in Desert palm, its very quite nice place for relaxation. The food is nice and the rooms/villas are clean. However its far from down town. The service is very good specially when you get served by Mr. Taher Salem. He provides you with the best service and fills your requirements during your stay. If you are looking... More 

Was this review helpful? Yes 3
James R, General Manager at Desert Palm, a Per AQUUM Retreat, responded to this review

Dear Noora, Thank you for your review and for choosing to stay with us. Having a retreat with 150 acres of lush green only 15-20mins from the city is the luxury of the property. I understand that some guests do feel it is a little far from the bright lights of Dubai, but it is nice to sit on the... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 1, 2015

I chose this place after reading many reviews and the location itself was ideal and the private amenities that i was not surrounded by other people like other hotels within the city, from the moment we checked in till our check out we was treated like royalty, any questions or queries was answered without fault, we stayed in a private... More 

Was this review helpful? Yes 1
James R, General Manager at Desert Palm, a Per AQUUM Retreat, responded to this review

Dear Robbie, Congratulations on your wedding day and thank you for your choosing to stay with us and for your glowing review. I am sorry to read that we did not have one of our two polo facing villas available, as you can imagine they are always in high demand. I was aware that we had tried to get in... More 

Copenhagen, Denmark
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 1, 2015

Our first visit to Dubai. From the minute you enter the reception and until you leave you are sure to have the kind attention from the staff - all levels and all functions. Very laid back in a genuine, warm and professional way. We stayed only for 2 nights ( pool villa was outstanding) and did not see much of... More 

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James R, General Manager at Desert Palm, a Per AQUUM Retreat, responded to this review

Dear najastefancph, Thank you for staying with us recently and for your generous review of the retreat. You managed to sum up the property very well in your review and happy to read that you enjoyed your time with us. We hope to see you again soon. Kind regards, James More 

Oxford, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 16, 2015

We only stayed here for three days but had a great time. Watched a polo match on one of its four polo fields, ate very well in the Epicure restaurant beside the pool and enjoyed the friendly, professional welcome and service of everyone from Director to porters. Outside the main city, very quiet and very stylish - but drinks and... More 

Was this review helpful? Yes 1
James R, General Manager at Desert Palm, a Per AQUUM Retreat, responded to this review

Dear Ian, Thank you for choosing to stay with us and for your review of the retreat. Yes, there is no comparison unfortunately in prices between Dubai and Bangkok as your rightly point out. Happy to read that you enjoyed your stay and that the team look after you well. We hope to see you again soon. Kind regards, James More 

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