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All 478 Dubai hotels

Desert Palm Resort & Spa a PerAQUUM Retreat

3.0 of 5 Hotel   |   Al Awir Rd | PO Box 119171, Dubai, United Arab Emirates
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86%
Ranked #91 of 478 Hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
NMSheffield Sheffield
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150 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Sheffield
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Travelled with my husband for a 4 night break. We didn't want the huge Vegas type hotels and found this one on Mr and Mrs Smith. We were upgraded to a private villa with pool and the room was one of the best I have ever stayed in. All mod cons, amazing bathrooms and bed. The breakfast and dinner were... More

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Asia
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed August 5, 2014

This hotel has a great reputation and I was genuinely excited about staying here - unfortunately the experience and the hotel did not live up to its reputation. The valet staff at arrival were surly and the reception staff weren't overly excited to see me. Although the on-duty manager did come to say hello due to my gha status -... More

Was this review helpful? Yes 1
borneojim, General Manager at Desert Palm Resort & Spa a PerAQUUM Retreat, responded to this review

Dear Brit-abroad-in-Asia, Thank you for choosing to stay with us at Desert Palm and I am disappointed to read that you did not enjoy your experience. Your original booking was for our entry level room and as per your GHA Platinum status we upgraded your room to our 75sqm Palm Suite with free standing bathtub and views across the main... More

Dubai, Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 2, 2014

Although we have been regulars at Desert Palm for Polo and dinner, this was the first time we had stayed there and we weren't disappointed. The staff were wonderful, the welcome was warm and to make our short stay even more special, we were upgraded to a Polo Suite, which was fabulous. We both spent one morning in the Spa,... More

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borneojim, General Manager at Desert Palm Resort & Spa a PerAQUUM Retreat, responded to this review

Dear Dilys G, Thank you for choosing to stay with us and I was happy to read that you thoroughly enjoyed your experience of the retreat and our LIME spa services. I have shared your wonderful review with the team and Elank is very pleased that you enjoyed his treatment. We look forward to welcoming you back and if I... More

Portoroz, Slovenia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2014

Still today, couple of days after my stay at this magnificent hotel, I cannot believe that the property is actually located near Dubai. All the greenery and huge polo fields within the property gives you the feeling that you are far way from the hustle and bustle of the city. We had a magnificent tour around the retreat, ask the... More

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borneojim, General Manager at Desert Palm Resort & Spa a PerAQUUM Retreat, responded to this review

Dear One_2_Big, Thank you for choosing to stay with us recently and for your generous review. I agree that it is nice to be secluded and yet close enough to Dubai to allow you to enjoy what the city has to offer without a long car journey. We look forward to welcoming you back when the weather is cooler so... More

Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 10, 2014

We decided to celebrate our wedding anniversary in Dubai rather then catch a flight. On recommendation from a friend we booked the desert palm, which turned out to be an excellent choice. The check in was quick, efficient and we were upgraded. The room was excellent, spacious, well planned, with good tele, Bose sound system and a view of the... More

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borneojim, General Manager at Desert Palm Resort & Spa a PerAQUUM Retreat, responded to this review

Dear Tailorsonsafari, Thank you for choosing to stay with us at Desert Palm Retreat by Per AQUUM and for your generous review. The team were very pleased that they were able to look after you so well and exceeded your expectations. Depending on the wind direction some traffic noise will travel across the expanse of green, despite the rows of... More

Jersey, United Kingdom
Top Contributor
67 reviews 67 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 4, 2014

This review is a little late as I have just got round to doing it so apologies as this holiday was absolutely fantastic. We stayed here as I didnt want to be in the centre of town, it is about a 20 minute car drive away from the centre, which you can see on the horizon from the resort, the... More

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borneojim, General Manager at Desert Palm Resort & Spa a PerAQUUM Retreat, responded to this review

Dear Jodie R, Thank you for your great review of Desert Palm. I am happy to read that you had such an amazing Christmas with us and we look forward to welcoming you back to the property in the future. If we can be of any assistance with your future bookings please do not hesitate to contact myself or our... More

Maidstone, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2014

Had an amazing five days at this hotel staying in a polo suite. The suite was beautiful with everything you need and more. Very relaxing environment and the restaurants inside the hotel are superb. The staff are very very helpful. Would go back tomorrow! :)

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borneojim, General Manager at Desert Palm Resort & Spa a PerAQUUM Retreat, responded to this review

Dear Lisa N, Thank you for your rave review. I am happy to hear you enjoyed your stay in our Polo Suite and that you had everything at hand that you needed. We always want to ensure that our guests are well taken care and the team seem to have delivered the level of service we strive for. We look... More

Dubai
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

The stay was a surprise gift from my better half. Enjoyed to the core. Each and every part of the resort was amazing. The food, the staff, the facilities everything. Our lil gal too enjoyed her pony rides. There was a delay from their side for our check-in but they never kept us to wait. Instead the reservation manager apologized... More

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borneojim, General Manager at Desert Palm Resort & Spa a PerAQUUM Retreat, responded to this review

Dear Cecilshiji, Thank you for your rave review and happy to read that you thoroughly enjoyed your time with us despite the slight delay in your check-in. It is certainly nice to be only 10 minutes from the bustle of Dubai and yet still able to escape to our oasis. We look forward to welcoming you back again soon. Kind... More

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 20, 2014

We have stayed at the Desert Palm on two occasions. Each time we have been very impressed with the quality of the rooms,the food, the service and the general relaxing ,laid back atmosphere within the grounds of this superb "out of town" hotel,spa and equestrian centre specialising in polo.It also has a lovely riding school ideal for children. We think... More

Was this review helpful? Yes 1
borneojim, General Manager at Desert Palm Resort & Spa a PerAQUUM Retreat, responded to this review

Dear Happytraveller662, Thank you for choosing to stay with us once again and for your positive review. It is nice to read that we have managed to continue to impress you and that you enjoyed you time with us on the estate. We look forward to welcoming you back again soon. Kind regards, James More

Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 30, 2014

We have just returned from 7 nights at Desert Palm. We took one of the basic rooms which was well appointed with many extra touches to include a nightly turndown service and afternoon treats. The staff in the hotel provide an excellent service with nothing being too much trouble. Breakfast is plentiful and if you do want to stay at... More

Was this review helpful? Yes 1
borneojim, General Manager at Desert Palm Resort & Spa a PerAQUUM Retreat, responded to this review

Dear SueG00, Thank you for your positive review of your stay with us at Desert Palm Retreat. I was happy to read that you enjoyed your time with us and we look forward to welcoming you back soon. Thank you once again, James More

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Additional Information about Desert Palm Resort & Spa a PerAQUUM Retreat

Address: Al Awir Rd | PO Box 119171, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Desert Palm Resort & Spa a PerAQUUM Retreat 3*
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Also Known As:
Desert Palm Resort And Spa
Desert Palm Hotel Dubai
Desert Palm Dubai

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