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BurJuman Arjaan by Rotana - Dubai

#128 of 512 Hotels in Dubai
Certificate of Excellence
World Trade Center Road, Dubai, United Arab Emirates
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BurJuman Arjaan by Rotana - Dubai
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BurJuman Arjaan by Rotana - Dubai
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354 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I came back to this hotel after 5-6 months after my last visit, Surprised to see the fall in service & hospitality. a rating of 8.9 is not justified more like 7.0. Sad to see it today as this has been my favorite for years.

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Singapore, Singapore
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Traveled to Dubai in February 2014 & stayed at the hotel for 3 nights. The first shock came when I learnt the Wi-Fi is not free and is a paid service. Upon inquiring at reception desk, I learnt that the charges for Wi-Fi were expensive. The amenities in the room(s) were below par. I couldn't even find a box of... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although check in was slow, once we were shown the room that became a non-issue. This place is definitely upscale. Room was spacious, with great kitchen. Overall this was a great experience, the only thing we would have like to see was a standalone shower instead of a shower tub. Excellent breakfast for any taste!

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BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Rick M, I am very pleased to read your positive review from your recent stay with us at Burjuman Arjaan by Rotana, Dubai. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've stayed here at least six times over the past 3 years and will continue to come back every time we're in Dubai. The apartments are spacious and clean. The staff are polite and helpful. Food is yummy and reasonably priced and the hotel sits above a decent shopping mall with good restaurants, coffee shops and cinemas. Pool is not... More 

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BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear agsie_boo, Thank you once again for choosing to stay with us at Burjuman Arjaan by Rotana! We are very fortunate at our property to have so many repeat guests, like yourself, and we thank you for your ongoing patronage of our property. It was lovely to hear that our standards are always up to your expectations and that my... More 

Dubai
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

i like every things there specially the location near from Burjuman Mall and Carrefour, and you can go to metro station with out facing the sun of hot weather. i like it, and i will visit it by next month again.

Review collected in partnership with this hotel

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BurjumanArjaan, Front Office Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Mr. Ali, Thank you very much for taking the time to write a review about your stay with us on Trip advisor and for your nice compliments. It is always great to hear that our guests have enjoyed their stay and plan to visit again in the future. Myself and the team of Burjuman Arjaan, already looks forward to... More 

Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room is great. Service was great for the most part. However the breakfast supervisor in the Gallery Restaurant asked my wife and my 1 year old leave because my 1 year old was babbling a little too loud. Then he proceeded to argue with me and compare the behavior of my 1 year old with some older children. He continued... More 

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BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Mr Ahmed, I would like to thank you for your valued feedback of our property on Tripadvisor. I was disappointed to hear that you and your wife had felt uncomfortable with your child in our restaurant. As we are a deluxe apartment style hotel we pride ourselves on being a family orientated hotel which is child friendly in all... More 

Pristina, Kosovo
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 19, 2015

Spent 4 nights in Dubai and chose this hotel for it's connection to the Burjuman Mall and Metro Station. For the price of a general hotel room elsewhere you get a suite here!! And that's just the basic room. A living room, seperate bedroom and a functioning hideaway kitchen. Great internet, comfortable bed and good courteous service. Would stay here... More 

Was this review helpful? Yes 2
BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Chaz1906, Thank you for your wonderful feedback on our boutique property! It is always lovely to hear that our guests have enjoyed their stay with us. I have shared your comments with our team, and we do hope that you will be staying with us again so that we can welcome you back to the Burjuman Arjaan by Rotana.... More 

Manama, Bahrain
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 19, 2015

Food is bad and expensive. Beds are horrible and whats more upsetting is staff attitude! Check out will take you forever because there is always one person only at the counter and you cant dare complain, their attitude is very aggressive and i asked for a manager they said there are no managers! I asked for the GM email address... More 

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BurjumanArjaan, Front Office Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Mr. Mahmood, Thank you for taking the time to give us your feedback on Trip Advisor. We were sorry to hear that you did not experience the ‘Arjaan Memorable Stay’ that we always try out utmost to ensure is the feeling our guests leave with on every visit to or hotel. As per your direct emails to me and... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 16, 2015 via mobile

We visited The Gallery Resturant yesterday. Its a peaceful place. Good for family meals. The food was average. I think the service could have been better. Overall its a good place.We enjoyed our time together.

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BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear NadiaVictor, We would like to take this opportunity to once again thank you for staying at the BurJuman Arjaan by Rotana and your time for writing a review about your experience. Your feedback is always rewarding for us and helpful in creating a more memorable experience for future guests. We look forward to welcoming you back in the not... More 

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