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BurJuman Arjaan by Rotana - Dubai

#118 of 514 Hotels in Dubai
Certificate of Excellence
World Trade Center Road, Dubai, United Arab Emirates
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1 room 1 guest
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BurJuman Arjaan by Rotana - Dubai
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363 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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    (83)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this property for a week between 9th & 16th August 2015 on a holiday to bring in our anniversary. We were very impressed by the size of the suits, it was fully equipped with a pantry, a living room, dining table and a spacious bedroom & bathroom apart from a large balcony with splendid views of the... More 

Was this review helpful? Yes 1
BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you very much for your positive review of your recent holiday with us at BurJuman Arjaan by Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality and exquisite facilities. We make every effort to maintain the high standards of timely and quality service delivery Rotana is renowned for, and... More 

Emirate of Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Ever smiling & helpful staff. Great room/suite - wonderfully sized, elegant decor/lighting & amenities. Bathrooms - spacious & neat. Location is central and the hotel has accessibility to Burjuman Mall and the area around.

Review collected in partnership with this hotel

Was this review helpful? Yes
BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Valued Guest, Greetings from BurJuman Arjaan by Rotana Dubai! Thank you very much for your very positive review of your recent stay with us at BurJuman Arjaan by Rotana Dubai. I am happy to read about your positive experience with our hotel facilities and services and to learn that you indeed appreciated the excellent location adjacent to BurJuman Mall.... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

主人の赴任で3ヶ月滞在しました。ここは駅とモールに隣接しており便利で、ホテルのスタッフの方も親切なので快適に過ごせました。以下に感想をまとめます。乳児がいるので、その観点も入っています。 良かった点 ・ブルジュマンモールに直結している為、買い物や散策にも便利。映画館もあり、サックスフィフスアベニューも隣接。現在上階を改装中の館のグランドフロアにはカルフール、クリニック(大きなクリニックではないが、各科の先生がおり、夜も診察をしている)もある。 ・ブルジュマンステーションまでモールを抜けてすぐにアクセスできる。 ・カルフールの他に徒歩5分ほどの位置にSpinneysというカルフールより高めだが、赤ちゃん用のお水やオーガニック野菜、食品、豚肉の取り扱いがあるスーパーがある。 ・BABY SHOPも徒歩1分ほどの距離にあり、だいたいの雑貨、洋服、おもちゃ、ベビーカー等を取り揃えている。 ・朝食ビュッフェは品数も充実していたので長期滞在していても飽きなかった。忙しくない時には子供を抱っこしてくれたり、あやしてくれた。 ・(長期滞在向けに参考になれば)ハウスキーピングの方が我が家の状況に合わせてトイレットペーパーなどの消耗品、ミネラルウォーターをこまめに補充してくれ清掃の時間を調整してくれた。電子レンジの中やテレビ台とすみずみまで掃除が行き届いていた。 ・バルコニーの植物への水あげと清掃、浴室のフローリングのクリーニング、窓の清掃等、定期的にメンテナンスされていた。 ・全体的にスタッフさんがフレンドリーできちんとしている。主人の誕生日にケーキをサービスしてくれた(長期滞在の為の心遣いと思われる)。 改善を期待する点 ・電子レンジが設備されているがオーブンレンジになると長期滞在の際には便利と感じた。 ・洗濯機自体の洗浄をしてほしい。 ホテルとして数泊するにも便利です。ブルジュマン駅からドバイモールの駅までも割と近いので気軽に出掛けられました。 This is a hotel which located at Burjuman Mall and near by Burjuman Station.It is convenient for shopping and dining. You can also enjoy Max Cinema. Carrefour and Clinic are also located at Ground Floor. Saks Fifth Avenue also adjoins. As a service apartment, cleanness... More 

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BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review of your recent long stay with us at BurJuman Arjaan by Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and certainly location being adjacent to BurJuman Mall. We make every effort to maintain the high standards of timely and... More 

Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here many times and i love this location and rooms, spacious, comfortable and everything I need in a hotel rooms with lots of working space. Mall is below for quick shopping and lots of other restaurants in area.

Was this review helpful? Yes
BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you for your time to review our hotel on TripAdvisor. We are pleased to learn that you had a pleasant stay in BurJuman Arjaan by Rotana. Moreover, we are happy to know that our product, location and facilities were convenient for you, as it is our utmost aim to meet your needs and expectations. It would... More 

Dubai, United Arab Emirates
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family was over at the Arjaan Bur Juman over the weekend and what a lovely surprise it turned out to be. We were expecting a simple Studio / Residences / Hotel concept but it was all that and more. The rooms are huge (thanks for the upgrade to the Deluxe Studio), the adornments are Dubai style (read upmarket) and... More 

Was this review helpful? Yes
BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Burjuman Arjaan by Rotana, Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality and our exquisite facilities. We make every effort to maintain the high standards of timely and quality service delivery Rotana is renowned... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The last four days I have stayed at the hotel,my best moment of relaxing is when I have my breakfast,the staffs that serve are excellent.i have been all over the world, this is best place of just relaxing and enjoying my breakfast,the staff has co e to know me,that means they are personal,that is very good and we don't see... More 

Was this review helpful? Yes
BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Burjuman Arjaan by Rotana. Thank you for taking the time to share your feedback and recommending our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Swanwick
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Absoultley fantasic hotel/apartments, staff couldn't do enough for you very attentive and helpful, wouldn't hesitate in staying there again. Can throughly recommend a stay there, really central and close to loads of eating places, shopping and the Dubai Metro.

Review collected in partnership with this hotel

Was this review helpful? Yes
BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Burjuman Arjaan by Rotana. We are happy to know that our product, location and facilities were convenient for you, as it is our utmost aim to meet your needs and expectations. I appreciate you taking the time to share your experiences... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a lovely time at this hotel apartment during a one week stay. It was spacious and well furnished with washer/ dryer. Lovely swimming pool especially for my kids. It is located within a mall so we were able to access shops with ease. Taxis available in the basement of the mall so we did not have to stand... More 

Was this review helpful? Yes
BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Guest, Thank you for your positive feedback following your recent stay with us at Burjuman Arjaan by Rotana. With much pleasure we read your keen observations about our hotel facilities and services. Our location is indeed central and convenient being connected to the famous Burjuman Mall. Aside from that, the Metro station is just a short walk from your... More 

New Delhi, India
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 29, 2015

I came back to this hotel after 5-6 months after my last visit, Surprised to see the fall in service & hospitality. a rating of 8.9 is not justified more like 7.0. Sad to see it today as this has been my favorite for years.

Was this review helpful? Yes
BurjumanArjaan, General Manager at BurJuman Arjaan by Rotana - Dubai, responded to this review

Dear Valued Traveler, Thank you for your review of your recent stay with us at Burjuman Arjaan by Rotana. With much regret we learnt that we did not meet your expectations for which we sincerely apologize. We would appreciate if you can email me directly at burjuman.arjaan@rotana.com to assess and rectify our shortcomings. Looking forward to hearing from you. Yours... More 

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