I stayed with my husband 11 days and it was all good. Aparthotels usually have lower standards than regular hotels but this one is the exception. The rooms have small kitchennete with everything needed when you have to stay more than 2 or 3 days. There is a great supermarket nearby so you don't depend on eating out, but if...
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Dear Mrs. Martha,
Thank you for choosing to stay at the Burjuman Arjaan by Rotana on your recent visit to Dubai and I am very pleased to read how much you enjoyed your recent stay with us. I sincerely appreciate your warm compliments about our friendly team in the hotel and am delighted to learn that you and your husband...
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We recently visited Dubai to celebrate New Year 2012 & booked a Premium Suite (from 28th Dec to 3rd Jan initially) around 20th November at a discounted price. I provided my credit card details and received a “Guaranteed Reservation” confirmation.
Around 16th Dec, we changed reservation dates to 27th Dec. till 3rd Jan. & received another confirmation, again a “Guaranteed...
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Dear Mr. Ajay,
Thank you for taking the time to share your feedback on TripAdvisor. I was ofcourse very concerned to learn that you were disappointed by the service provided during the booking process of our hotel services and I can fully understand how disappointing it should be to find out that your booking was cancelled only one day before...
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Stayed for 8 nights in a deluxe suite, with our 3 year old daughter
The room is deluxe and well kept, large sitting area, dining area and kitchenette
one bathroom, would have preferred to have the kitchen more equipped as it has only 2 plates and 2 cups, if you plan to cook and you are more than two, you...
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Dear Mr. "Nabil",
I am delighted that you enjoyed your recent stay with us at Burjuman Arjaan by Rotana and I sincerely appreciate that you have taken the time to post a review of your experience.
Thank you for acknowledging so many positive elements of your stay like our location and well kept deluxe suites with large sitting and dining...
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We stayed here for 4 days with two children. The location was good, great that it was connected to the Burjuman Mall. My biggest issue was that we had to get two cots for the kids to sleep. They have rooms with a king size bed or two singles. So for a family of 4, it was difficult. They gave...
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Dear Guest,
We would like to thank you for your keen observations about our hotel facilities and services. Our location is really central and convenient as we are connected to the famous Burjuman Mall. Aside from that, the Metro station is just a 5-minute walk from your hotel suite and you can reach other Dubai tourist spots and major malls...
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i stayed there for about a week and had a wonderful experience. there was a slight problem during the check in else everything was fantastic . they have kept up to their name . the food also was very good . the best part about the hotel is the location . all the main areas are accessible from there and...
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Dear Guest,
We would like to thank you for choosing Burjuman Arjaan by Rotana for your trip to Dubai and for your wonderful review. We are glad that you found the hotel's location convenient for visiting other spots in Dubai, and that you enjoyed our Fitness Center which is the biggest fitness center in Dubai and has the only lap...
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I stayed here for 1week. Rooms were spacious and very clean, everything i expected! The rooms were modern, to a high standard and very comfortable! Location was ideal and close to everything! Staff were helpful and friendly, especially at breakfast. The only thing i can say is i look forward to staying here again!! I would also like to thank...
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Dear Guest,
Thank you for your kind words and your praise of our hotel and services. I am glad that your stay has been excellent and up to your expectations. Burjuman Arjaan team is always happy to make your stay a comfortable and enjoyable one. Our breakfast is indeed extensive, high quality and personal by our friendly breakfast team and...
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I was there for only two nights but got an excellent suite and even better service.
Couldn't fault the hotel for anything.
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Dear Guest,
We are extremely pleased to know that you enjoyed your stay with us here at Burjuman Arjaan. We are glad that your experience is something worthwhile to remember and we hope to have you staying with us again soon.
Sincerely,
Tunay Dogan
General Manager
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I was in this hotel for 3 nights from 18till 21 October, rooms were big and nice with small pantry area ..nice place to stay had lovely time bust say but the problem was on 2nd night we were getting late for a party so we decided to give our shopping bags n food to the concierge guy so that...
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Dear Guest,
Thank you for staying with us during your last trip to Dubai. We appreciate your feedback and comments and for bringing this matter to our attention. Concerned departments were notified and corrective measures are being implemented should it be deemed that related employees has not provided the services required.
Once again, we thank you for your feedback and...
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This hotel, though not the biggest, has the best location, amenities, service of any hotel that I have stayed in anywhere in the world. The room cost is very reasonable and palatial in size. I can't think of a thing that I would change to improve it. FANTASTIC!!!!
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Dear Guest,
Thank You for taking the time to review our hotel. We are extremely pleased to know that you enjoyed your stay with us. We are very much looking forward to welcoming you soon again.
Sincerely,
Alper Can Bulcum
General Manager
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We have stayed here many times and in all of the different room types. The fact that we keep returning is testimony to the quality of the experience. They undoubtedly aim this accommodation primarily at the arab/Saudi market but there is plenty here to please the western consumer.
This trip was in the smallest room type - the "Classic Suite"...
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Dear Guest,
We would like to thank you for your time to review our hotel. We value your genuine feedback and are delighted to know that you are happy with our services and enjoy our hotel suites, facilities, and location.
In addition, we would like to thank you for your constructive feedback on the latter comments and your feedback will...
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