We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Excelsior Hotel

Al Kuwait Street, Dubai, United Arab Emirates
Hotel amenities
Grand Excelsior Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #289 of 509 Hotels in Dubai
A recent review
4 of 5 stars Reviewed May 19, 2015
Prasanth M Vijayawada, India
Add Photo Write a Review

301 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    50
    127
    67
    32
    25
See reviews for
41
68
29
95
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (301)
  • Mar-May only
    (75)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (80)
All months
Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 6 days ago NEW

We were a group of 3 families who visited Gypsy restaurant at grand excelsior (earlier called Dhow palace hotel) in Mankhool, Kuwait road on a Friday during Ramadaan 2015 after iftar. The person attending us on our table was nice but the manager was terrible. We had to wait for almost an hour before snacks came and when we told... More 

Was this review helpful? Yes
Vijayawada, India
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 19, 2015

Stayed at this hotel for a little over 3 days ...Quite good place...has different varities of restaurants...the Indian dance bar is the major attraction though...i dint find the other two dance bars quite appealing...but yeah they were goo too...coz lot of my friends preferred that...so they do have diff styles of entertainment and food depending on your preference...rooms are clean... More 

Was this review helpful? Yes 1
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed May 18, 2015

Stayed here for 6 days and let me add first list the positives. Property is good and restaurants are really good. Like the Chinese gypsy restaurant and buffet breakfast, aangan indian restaurant is also good enough. But hotel service is really bad and not worth even 3*. You call housekeeping/room dining and hours pass by and you realise they just... More 

Was this review helpful? Yes 2

Travelers are raving about these Dubai hotels

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 17, 2015

The hotel was very good 1-the toilets were new 2- they filled the breakfast plates as soon as they were finished 3- the hotel has a small pool 4- there is no pool for children 5-our room had no view ( room 328) and the windows were very dirty 6- very good internet connection, wifi 7-the refrigerator in room 328... More 

Was this review helpful? Yes 1
Muscat, Oman
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 16, 2015

i came to this hotel driving from Oman and I was shocked with the room first the Ac is not working and they kept send what called engineer and he did nothing then i found out there is no hot water . the worst part is the bedsheets which are so dirty and so old and rut and holes everywhere... More 

Was this review helpful? Yes
Jeddah, Saudi Arabia
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed April 19, 2015

Just a mediocre place to stay with nothing to complain about but nothing to rave about either. Old property, decent location and average service. Stayed 3 nights, having read how bad the food is opted out of breakfast. Tried the food(room service) once during the stay and didn't cut it. It was sort of value for money and met my... More 

Was this review helpful? Yes
Mumbai (Bombay), India
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed March 31, 2015

It's easily one of the worst hotel I've ever stayed in. - the aircon is the room does not increase or decrease. - they don't clean the rooms on a daily basis - I had a suite, and in that large suite, there was just 1 dimly lit light. And a bedside lamp. Wasn't sufficient to even read a book... More 

Was this review helpful? Yes
Kuwait City, Kuwait
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 17, 2015

I recently returned to this hotel on a short holiday stay with my wife. This hotel was the first hotel that we had stayed in Dubai back in 2007. Back then it was called the Dhow Palace Hotel. We had seen reviews and how many guests had noted the quality declining. Here are my two cents: The hotel is in... More 

Was this review helpful? Yes 2
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed February 26, 2015

Well what can I say gorgeous hotel . With roof top pool close to air port and docking port . We stopped here for 4 days 2 days before our cruise and 2 days after . so relaxing everything you need . The hotel has a spa a roof top pool restaurants shop glass lift . The list is endless... More 

Was this review helpful? Yes
Mumbai
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 24, 2015

Has five star looks, facilities ordinary, breakfast inclusive( pretty good), gym is very well equipped. Staff was friendly, location is quite close to the tube, Meena Bazaar etc. Overall gives you a five/four star experience at a lowly cost.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (74)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (21)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay