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All 475 Dubai hotels

Grand Excelsior Hotel

4.0 of 5 Hotel   |   Al Kuwait Street, Dubai, United Arab Emirates
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Grand Excelsior Hotel
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Ranked #234 of 475 hotels in Dubai
A recent review
3 of 5 stars reviewed 4 weeks ago
Kunal G Melbourne, Australia
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262 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms were nice, they obviously allow smoking in the rooms as there was a slight smell of cigarettes, but not too bad. We requested a room furthest away from the nightclub after reading reviews here and didn't have any issues with the noise. The bed was soft and room spotless. The staff however need training. Filipino girl who checked... More

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Sydney, Australia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 19, 2014

We were picked up from the airport which was nice, then arrived and all looked good. Got to the room and it stank. It was a smoking room. I was so sick from it, it's not funny. I asked to be moved however they couldn't move us. We were also supposed to get a fruit basket in the room and... More

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Norwich, United Kingdom
17 reviews 17 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 11, 2014

Pleasant hotel inside and out - all glittery and golden but alas the sleep quality ruined the whole stay for me. The nightclub is far too loud for the style of hotel which is very open plan with lots of marble allowing the sound to travel to the rooms easily.

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devonport tasmania
Top Contributor
55 reviews 55 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 7, 2014

We arrived and could not get as room until after 2 pm. No problems, we stored our luggage. When we did get to our room we stayed four nights. 9th floor. Room was clean but bit small, and lighting rather drab. The room has stale air and no opening windows, so we started to get giddy. Air con works but... More

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Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 4, 2014

We have stayed here three times now using Dubai as a two night stopover en route from Australia to London and Paris. Our travel agent always obtains a good rate and I think the hotel represents very good value for money. It is reasonably well situated in that it is a cheap short taxi ride to anywhere you would want... More

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Bangalore, India
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 28, 2014

We had a great stay at Grand Excelsior formerly known as Dhow Palace which is conveniently located in Bur Dubai area , Good location for shopping and Night life. The rooms are quite spacious and tidy . The staff very helpful . Ideal for groups and individuals.

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18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 26, 2014

This hotel was an amazing surprise. It was stuck out in a back street near the Emirates Mall- no views- built like a ship inside and outside. It had fabuloue staff an excelent manager who worked very hard in the two weeks we stayed there to make our stay a real pleasure. The food was so good and differet every... More

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Senior Contributor
37 reviews 37 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed May 25, 2014

Checked in for a few hours of sleep after an early morning arrival from Istanbul, before a night flight back to Manila. It took forever to check in, perhaps due to our large group. Hotel interiors are a bit on the pretentious opulence side, not really to my taste. Decided to have breakfast first before getting some rest. Good breakfast.... More

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Home Counties UK
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 16, 2014

Grand Excelsior) proved to be ideal for our one night in Dubai. Our room on the sixth floor afforded excellent views of Dubai's architectural wonders particularly at night. Very spacious and equipped with all one could need. Comfortable large beds. Public lounge areas were cool and have plenty of soft couches and chairs. Staff pleasantly efficient and always helpful. Spotlessly... More

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1 review
1 of 5 stars Reviewed May 2, 2014 via mobile

Currently staying at grand excelsior , arrived yesterday and had nothing but bad service from the start , staff are stuck up especially the women , Found my safe open when i returned from the mall . Asked reception to send some one up ... Its been 1 hour and im still waiting . Although nothing was missing to my... More

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Additional Information about Grand Excelsior Hotel

Address: Al Kuwait Street, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Excelsior Hotel 4*
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Also Known As:
Hotel Dhow Palace
Dhow Palace Hotel Dubai

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Hotel & grounds (5)
Room/suite (6)
Dining (1)
Other (2)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#172 Luxury Hotel in Dubai #234 Top resorts Hotel in Dubai
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