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All 479 Dubai hotels

Grand Excelsior Hotel

4.0 of 5 Hotel   |   Al Kuwait Street, Dubai, United Arab Emirates
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Grand Excelsior Hotel
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Ranked #237 of 479 Hotels in Dubai
A recent review
5 of 5 stars reviewed 1 week ago
kenyan2013
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268 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was part of a conference group (we had over 50 rooms booked for 4 days) staying at this hotel in Sep 2014. The bedroom with tea/coffee facilites, bottled water daily, bathroom with toiletries - all was very good. The breakfast was also very good. Will stay here with family when i visit dubai again provided i get a good... More

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1 review
4 of 5 stars Reviewed 1 week ago

We stayed for a week from 1st to 7th oct'14 and the stay was comfortable,good staff but house keeping service should be improved. Breakfast spread is good and it is a Decent place for a family to stay. It would be nice if hotel could provide a shuttle to Al Karama metro. Room tariff is on the higher side but... More

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Jalgaon, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 13, 2014

Hotel was good not excellent ,, I will give it 3* Services were good Food was good Rooftop pool was excellent , Overall a 3 star hotel not 4 star.. Location is also good not too far from shopping , nightlife areas .. Bathroom were not maintained properly .

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Kolkata (Calcutta), India
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 9, 2014 via mobile

We had arranged a big group here from 4 - 7 Sep and our overall experience was satisfying. The check in for the entire group was very smooth considering that there was another big group check in happening at the same time in the hotel. Front office staffs were extremely helpful. Rooms are old but well maintained. I believe that... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 24, 2014

Stayed in this hotel from 18/8/14 to 21/8/14. Rooms were good cosy and comfortable but the other services were really bad. Was disappointed by the front desk attitude and non friendly people. The breakfast spread was nice for non veg but the veggies would be disappointed by less options.

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 29, 2014

The rooms were nice, they obviously allow smoking in the rooms as there was a slight smell of cigarettes, but not too bad. We requested a room furthest away from the nightclub after reading reviews here and didn't have any issues with the noise. The bed was soft and room spotless. The staff however need training. Filipino girl who checked... More

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Sydney, Australia
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 19, 2014

We were picked up from the airport which was nice, then arrived and all looked good. Got to the room and it stank. It was a smoking room. I was so sick from it, it's not funny. I asked to be moved however they couldn't move us. We were also supposed to get a fruit basket in the room and... More

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Norwich, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed June 11, 2014

Pleasant hotel inside and out - all glittery and golden but alas the sleep quality ruined the whole stay for me. The nightclub is far too loud for the style of hotel which is very open plan with lots of marble allowing the sound to travel to the rooms easily.

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devonport tasmania
Top Contributor
55 reviews 55 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 7, 2014

We arrived and could not get as room until after 2 pm. No problems, we stored our luggage. When we did get to our room we stayed four nights. 9th floor. Room was clean but bit small, and lighting rather drab. The room has stale air and no opening windows, so we started to get giddy. Air con works but... More

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Melbourne, Australia
Top Contributor
63 reviews 63 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 4, 2014

We have stayed here three times now using Dubai as a two night stopover en route from Australia to London and Paris. Our travel agent always obtains a good rate and I think the hotel represents very good value for money. It is reasonably well situated in that it is a cheap short taxi ride to anywhere you would want... More

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Additional Information about Grand Excelsior Hotel

Address: Al Kuwait Street, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 282
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Also Known As:
Hotel Dhow Palace
Dhow Palace Hotel Dubai

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