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Grand Excelsior Hotel

Al Kuwait Street, Dubai, United Arab Emirates
Hotel amenities
Grand Excelsior Hotel
Best prices for: 1 room 1 guest
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Ranked #259 of 499 Hotels in Dubai
A recent review
3 of 5 stars reviewed 1 week ago
Kannan R Jeddah, Saudi Arabia
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292 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jeddah, Saudi Arabia
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

Just a mediocre place to stay with nothing to complain about but nothing to rave about either. Old property, decent location and average service. Stayed 3 nights, having read how bad the food is opted out of breakfast. Tried the food(room service) once during the stay and didn't cut it. It was sort of value for money and met my... More 

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It's easily one of the worst hotel I've ever stayed in. - the aircon is the room does not increase or decrease. - they don't clean the rooms on a daily basis - I had a suite, and in that large suite, there was just 1 dimly lit light. And a bedside lamp. Wasn't sufficient to even read a book... More 

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Kuwait City, Kuwait
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 17, 2015

I recently returned to this hotel on a short holiday stay with my wife. This hotel was the first hotel that we had stayed in Dubai back in 2007. Back then it was called the Dhow Palace Hotel. We had seen reviews and how many guests had noted the quality declining. Here are my two cents: The hotel is in... More 

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Senior Contributor
22 reviews 22 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 26, 2015

Well what can I say gorgeous hotel . With roof top pool close to air port and docking port . We stopped here for 4 days 2 days before our cruise and 2 days after . so relaxing everything you need . The hotel has a spa a roof top pool restaurants shop glass lift . The list is endless... More 

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Mumbai
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2015

Has five star looks, facilities ordinary, breakfast inclusive( pretty good), gym is very well equipped. Staff was friendly, location is quite close to the tube, Meena Bazaar etc. Overall gives you a five/four star experience at a lowly cost.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

Grand Excelsior Hotel is a decent hotel. If you don't expect to find Burj Al Arab's luxury you'll enjoy your time here. You can see it's been reconditioned, but not in the last 10 years. :) The food is a little below par, the position is quite good because you have in a walking distance 2 train stations, the wi-fi... More 

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Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 17, 2015

I stayed here 2 nights while visiting some friends in Dubai. This hotel is actually better than expected. The food is very good and the staff was quite nice. The rooms were larger than average and the wifi worked quite well. If you are looking for a hotel in Bur Dubai, this is a nice place. If I need a... More 

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Dubai
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 31, 2015

the toilet is very old, the hair dryer is not working well and the iron is broken. friends are not allowed to come in room. There is no consideration at all.we will never go back to that hotel anymore.

Review collected in partnership with Easytobook.com

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Mumbai, Maharashtra, India
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 29, 2015

I had stayed at the hotel in the second half of November 2015. And there was no reaon to complain and hence a 5 star. The only nitpicking that I can do is 'not a great view from the room window'. Very good buffet breakfast, free wifi for the duration of the stay and a spacious room. the other negative... More 

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Abu Dhabi, Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 25, 2015

On the plus side, the rooms are relatively large and clean. On the negative side, room service was dreadful, management was utterly indifferent and internet service was bad. I was there last weekend and ordered room service breakfast on Friday. The coffee was horrible. After delivering the food(late), the room service manager called saying I had not paid for the... More 

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