We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Excelsior Hotel

Al Kuwait Street, Dubai, United Arab Emirates
Hotel amenities
Grand Excelsior Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #250 of 501 Hotels in Dubai
A recent review
3 of 5 stars reviewed 2 weeks ago
FrankTSV T Kuwait City, Kuwait
Write a Review

291 reviews from our community

Traveler rating
    49
    125
    66
    28
    23
See reviews for
39
67
28
94
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (291)
  • Mar-May only
    (67)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (80)
All months
Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

It's easily one of the worst hotel I've ever stayed in. - the aircon is the room does not increase or decrease. - they don't clean the rooms on a daily basis - I had a suite, and in that large suite, there was just 1 dimly lit light. And a bedside lamp. Wasn't sufficient to even read a book... More 

Was this review helpful? Yes
Kuwait City, Kuwait
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently returned to this hotel on a short holiday stay with my wife. This hotel was the first hotel that we had stayed in Dubai back in 2007. Back then it was called the Dhow Palace Hotel. We had seen reviews and how many guests had noted the quality declining. Here are my two cents: The hotel is in... More 

Was this review helpful? Yes 2
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well what can I say gorgeous hotel . With roof top pool close to air port and docking port . We stopped here for 4 days 2 days before our cruise and 2 days after . so relaxing everything you need . The hotel has a spa a roof top pool restaurants shop glass lift . The list is endless... More 

Was this review helpful? Yes
Mumbai
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2015

Has five star looks, facilities ordinary, breakfast inclusive( pretty good), gym is very well equipped. Staff was friendly, location is quite close to the tube, Meena Bazaar etc. Overall gives you a five/four star experience at a lowly cost.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

Grand Excelsior Hotel is a decent hotel. If you don't expect to find Burj Al Arab's luxury you'll enjoy your time here. You can see it's been reconditioned, but not in the last 10 years. :) The food is a little below par, the position is quite good because you have in a walking distance 2 train stations, the wi-fi... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 17, 2015

I stayed here 2 nights while visiting some friends in Dubai. This hotel is actually better than expected. The food is very good and the staff was quite nice. The rooms were larger than average and the wifi worked quite well. If you are looking for a hotel in Bur Dubai, this is a nice place. If I need a... More 

Was this review helpful? Yes
Dubai
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 31, 2015

the toilet is very old, the hair dryer is not working well and the iron is broken. friends are not allowed to come in room. There is no consideration at all.we will never go back to that hotel anymore.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Mumbai, Maharashtra, India
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 29, 2015

I had stayed at the hotel in the second half of November 2015. And there was no reaon to complain and hence a 5 star. The only nitpicking that I can do is 'not a great view from the room window'. Very good buffet breakfast, free wifi for the duration of the stay and a spacious room. the other negative... More 

Was this review helpful? Yes
Abu Dhabi, Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 25, 2015

On the plus side, the rooms are relatively large and clean. On the negative side, room service was dreadful, management was utterly indifferent and internet service was bad. I was there last weekend and ordered room service breakfast on Friday. The coffee was horrible. After delivering the food(late), the room service manager called saying I had not paid for the... More 

Was this review helpful? Yes 1
Northumberland
Contributor
20 reviews 20 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 22, 2015

Pros: Good location, approx 500 metres from Metro system, rooms big, clean and comfortable and good value at the price paid. Check in staff very helpful. Cons:Bars less impressive due to level of smoke pollution, need better air processing or ban it! Rooftop pool closed for half a day for "rechlorination" which is unfortunate in January when most tourists are... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (72)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (21)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question