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Grand Excelsior Hotel

Al Kuwait Street, Dubai, United Arab Emirates
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Grand Excelsior Hotel
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At a glance

59%
Positive reviews?
KEY AMENITIES
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
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Grand Excelsior Hotel
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    304 Reviews from our TripAdvisor Community

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    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      3.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (43)
    Date | Rating
    • Chinese (Simplified) first
    • Dutch first
    • English first
    • French first
    • German first
    • Italian first
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    • Korean first
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      (75)
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    Denmark
    Level Contributor
    39 reviews
    8 hotel reviews
    4 of 5 stars Reviewed 5 days ago NEW

    Have stayed there a few times - here latest in a junior suite which is highly recommendable if you look for a spacious room with all amenities you could think of included. The room even had a view over the city as located in a corner. An excellent breakfast buffet was included - but mind your timing - as sometimes... More 

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    Greater London, United Kingdom
    Level Contributor
    3 reviews
    3 hotel reviews
    4 of 5 stars Reviewed 6 days ago NEW

    stayed at this hotel 4 times ,as it good value for money ,decent breakfast although almost exclusive indian food,rooms nice an d claen but very dim lights by night ,quiet as well.wifi is not free and not great also,pool ok ,staff very slow but accomodative in the end,,,,,except for great location ,nothing spectacular

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    Dubai, United Arab Emirates
    1 review
    2 of 5 stars Reviewed June 27, 2015

    We were a group of 3 families who visited Gypsy restaurant at grand excelsior (earlier called Dhow palace hotel) in Mankhool, Kuwait road on a Friday during Ramadaan 2015 after iftar. The person attending us on our table was nice but the manager was terrible. We had to wait for almost an hour before snacks came and when we told... More 

    Was this review helpful? Yes

    Travelers are raving about these Dubai hotels

    Vijayawada, India
    Level Contributor
    25 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    4 of 5 stars Reviewed May 19, 2015

    Stayed at this hotel for a little over 3 days ...Quite good place...has different varities of restaurants...the Indian dance bar is the major attraction though...i dint find the other two dance bars quite appealing...but yeah they were goo too...coz lot of my friends preferred that...so they do have diff styles of entertainment and food depending on your preference...rooms are clean... More 

    Was this review helpful? Yes 1
    Level Contributor
    97 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    2 of 5 stars Reviewed May 18, 2015

    Stayed here for 6 days and let me add first list the positives. Property is good and restaurants are really good. Like the Chinese gypsy restaurant and buffet breakfast, aangan indian restaurant is also good enough. But hotel service is really bad and not worth even 3*. You call housekeeping/room dining and hours pass by and you realise they just... More 

    Was this review helpful? Yes 2
    Level Contributor
    11 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed May 17, 2015

    The hotel was very good 1-the toilets were new 2- they filled the breakfast plates as soon as they were finished 3- the hotel has a small pool 4- there is no pool for children 5-our room had no view ( room 328) and the windows were very dirty 6- very good internet connection, wifi 7-the refrigerator in room 328... More 

    Was this review helpful? Yes 1
    Muscat, Oman
    Level Contributor
    10 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    1 of 5 stars Reviewed May 16, 2015

    i came to this hotel driving from Oman and I was shocked with the room first the Ac is not working and they kept send what called engineer and he did nothing then i found out there is no hot water . the worst part is the bedsheets which are so dirty and so old and rut and holes everywhere... More 

    Was this review helpful? Yes 1
    Jeddah, Saudi Arabia
    Level Contributor
    39 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 44 helpful votes
    3 of 5 stars Reviewed April 19, 2015

    Just a mediocre place to stay with nothing to complain about but nothing to rave about either. Old property, decent location and average service. Stayed 3 nights, having read how bad the food is opted out of breakfast. Tried the food(room service) once during the stay and didn't cut it. It was sort of value for money and met my... More 

    Was this review helpful? Yes 1
    Mumbai (Bombay), India
    Level Contributor
    15 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    1 of 5 stars Reviewed March 31, 2015

    It's easily one of the worst hotel I've ever stayed in. - the aircon is the room does not increase or decrease. - they don't clean the rooms on a daily basis - I had a suite, and in that large suite, there was just 1 dimly lit light. And a bedside lamp. Wasn't sufficient to even read a book... More 

    Was this review helpful? Yes 2
    Kuwait City, Kuwait
    Level Contributor
    15 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    3 of 5 stars Reviewed March 17, 2015

    I recently returned to this hotel on a short holiday stay with my wife. This hotel was the first hotel that we had stayed in Dubai back in 2007. Back then it was called the Dhow Palace Hotel. We had seen reviews and how many guests had noted the quality declining. Here are my two cents: The hotel is in... More 

    Was this review helpful? Yes 2
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