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Grand Excelsior Hotel

Al Kuwait Street, Dubai, United Arab Emirates
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311 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
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  • All months
    (311)
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    (75)
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    (77)
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    (79)
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    (80)
All months
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good permanence in this small hotel but full of sightseen, large room, breakfast right, inside the hotel a few restaurant and coffe club. Good as a first sight. Just a little far from the main attraction of Dubai. Traffic light are terribile. 👍👍

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Adelaide, Australia
Level Contributor
7 reviews
2 of 5 stars Reviewed 2 weeks ago

Located in Commercial location experienced reasonable service average breakfasts good size rooms with minor faults loose doors , no safe , no towels , very average cleaning and Luke warm showers which wasn't so bad as it was 40c most days we stayed and all was rectified accept for cleaning and showers , what killed it for us was we... More 

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Dubai, United Arab Emirates
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

location is nice, good car parking facility, few restaurants, got a nice roof top shisha bar during winter month its nice, get the room which is on the left side of the hotel (Reception side) to avoid the loud music from the clubs below.

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Denmark
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed there a few times - here latest in a junior suite which is highly recommendable if you look for a spacious room with all amenities you could think of included. The room even had a view over the city as located in a corner. An excellent breakfast buffet was included - but mind your timing - as sometimes... More 

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Greater London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

stayed at this hotel 4 times ,as it good value for money ,decent breakfast although almost exclusive indian food,rooms nice an d claen but very dim lights by night ,quiet as well.wifi is not free and not great also,pool ok ,staff very slow but accomodative in the end,,,,,except for great location ,nothing spectacular

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Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed June 27, 2015

We were a group of 3 families who visited Gypsy restaurant at grand excelsior (earlier called Dhow palace hotel) in Mankhool, Kuwait road on a Friday during Ramadaan 2015 after iftar. The person attending us on our table was nice but the manager was terrible. We had to wait for almost an hour before snacks came and when we told... More 

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Vijayawada, India
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 19, 2015

Stayed at this hotel for a little over 3 days ...Quite good place...has different varities of restaurants...the Indian dance bar is the major attraction though...i dint find the other two dance bars quite appealing...but yeah they were goo too...coz lot of my friends preferred that...so they do have diff styles of entertainment and food depending on your preference...rooms are clean... More 

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Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed May 18, 2015

Stayed here for 6 days and let me add first list the positives. Property is good and restaurants are really good. Like the Chinese gypsy restaurant and buffet breakfast, aangan indian restaurant is also good enough. But hotel service is really bad and not worth even 3*. You call housekeeping/room dining and hours pass by and you realise they just... More 

Was this review helpful? Yes 2
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 17, 2015

The hotel was very good 1-the toilets were new 2- they filled the breakfast plates as soon as they were finished 3- the hotel has a small pool 4- there is no pool for children 5-our room had no view ( room 328) and the windows were very dirty 6- very good internet connection, wifi 7-the refrigerator in room 328... More 

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Muscat, Oman
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 16, 2015

i came to this hotel driving from Oman and I was shocked with the room first the Ac is not working and they kept send what called engineer and he did nothing then i found out there is no hot water . the worst part is the bedsheets which are so dirty and so old and rut and holes everywhere... More 

Was this review helpful? Yes 1
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