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Flora Grand Hotel

Travelers' Choice award winner
Al Rigga Rd. | Deira, Dubai 120328, United Arab Emirates
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Flora Grand Hotel
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Ranked #83 of 503 Hotels in Dubai
A recent review
5 of 5 stars reviewed 3 days ago
Geoff W East Preston, West Sussex United Kingdom
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1,565 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Preston, West Sussex United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our third visit to the Flora Grand in the last two and a half years . That in itself must tell you something. It has a great location just off the main Al Rigga Road which means its quiet but within easy reach of the shops and restaurants of Al Rigga. The Metro station is only 300 meters... More 

Was this review helpful? Yes
Jikku J, Cluster Director Of Operations at Flora Grand Hotel, responded to this review

Dear Guest, Greetings from Flora Grand Hotel ! Thank you very much for sharing your repeated experience with us on TripAdvisor. It is a pleasure to note that every aspect of your experience was relaxing and excellent. It feels wonderful to receive such feedback from our guests and we are overwhelmed each time by the commitment of our team to... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

The best part when we arrive is that the Al-Rigga is just 3 stops away from the Airport. Even if Downtown Dubai is a little far, the Al-Rigga metro is just 5 minutes walk from the hotel. So just hop on the metro and enjoy the view! I love the breakfast, I love the spacious and clean room, not to... More 

Was this review helpful? Yes
Jikku J, Cluster Director Of Operations at Flora Grand Hotel, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Flora Grand Hotel ! We are happy to know that you derived a high value for money on your stay with us. We are glad the location, breakfast, facilities & services delivered by the team members matched up to your expectation. Your kind appreciation for the team members... More 

Monterrey, Mexico
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We visited Dubai last week. I booked a room in this hotel a month ago(for ~80 USD) based on the good reviews I saw in various websites and I'm happy that I add one more good review to this hotel based on my experience. First of all, the location of the is very well placed.Its very near to Metro (3... More 

Was this review helpful? Yes 1
Jikku J, Cluster Director Of Operations at Flora Grand Hotel, responded to this review

Dear Guest, Greetings from Flora Grand Hotel, We thank you for your recent review of our hotel on TripAdvisor! We are delighted to learn that your stay has been memorable. We thankfully acknowledge your kind words about the hotel's location, product, services and our people. Your appreciation for the team members have been duly communicated and It certainly helps take... More 

Tilburg, The Netherlands
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is situated at Rigga rd. in the middle of the evening- and nightlife. Every day i could pick a taxi within a minute or walk directly into the Dubai Metro. The staff is very friendly and welcoming. Housekeeping does a perfect job. After a day of hard (tourist) labour i could enjoy the rooftop swimmingpool. I would recommend... More 

Was this review helpful? Yes
Jikku J, Cluster Director Of Operations at Flora Grand Hotel, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Flora Grand Hotel ! We are very happy to know that you had a great stay with us. We are glad the facilities & services matched up to your expectation. Your kind appreciation for the team members particularly to our housekeeping team members has been duly communicated. We... More 

1 review
2 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel on 2 occasions within a week period, on the first occasion it was great but on the second occasion they provided a double bed instead of twin, the worst part is they informed us about it after they had taken their full payment,we had just arrived from an 8 hour flight and it was 4... More 

Was this review helpful? Yes
Jikku J, Cluster Director Of Operations at Flora Grand Hotel, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Flora Grand Hotel ! Please accept our humble apologies for not reaching up to your expectation and we are sad to know that you were disappointed with the arrival experience after a long tiring journey. We have taken up your concern with the Front Desk team to be... More 

India
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I am very demanding (62) and I always go to this hotel when in Dubai, it is second to none in its category of prices. The rooms are classic and classy, and big (top category double rooms are huge suites). The decoration is elegant, the personnel is very helpful and sweet. I like the central lift and the layout of... More 

Was this review helpful? Yes
Jikku J, Cluster Director Of Operations at Flora Grand Hotel, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Flora Grand Hotel ! We are very happy to know that your stay with us was as memorable as the previous one. We are glad the facilities & services delivered by the team members have matched up to your expectation. Your appreciation on the quality of the food... More 

1 review
4 of 5 stars Reviewed 1 week ago

this is my fourth stay at this hotel and fifth in FLORA GROUP OF HOTELS , very clean and friendly staff , rooms are tidy and well furnished , bath rooms are ok , I like this hotel every time I visit DUBAI .

Was this review helpful? Yes
Jikku J, Cluster Director Of Operations at Flora Grand Hotel, responded to this review

Dear Guest, Thank you for your repeated stay with us and for sharing your compliments on TripAdvisor. It is our belief in attention to details and to ensure that every guest leaves as an ambassador of our hotel. Your compliments have been shared with the entire team who were delighted to note that their efforts were so well recognized. Your... More 

Kampala, Uganda
1 review
4 of 5 stars Reviewed 1 week ago

I loved my stay at the hotel. The staff were courteous and professional. The service quality is consistently high. The food is very good and the WiFi is very reliable. Sadly, I was too busy to enjoy the spa. Highly recommended!

Was this review helpful? Yes
Jikku J, Cluster Director Of Operations at Flora Grand Hotel, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Flora Grand Hotel ! We are very happy to know that you had a memorable stay with us. We are glad the facilities, food & services matched up to your expectation. Your kind appreciation for the team members has been duly communicated. We look forward to welcome you... More 

Greater Newcastle, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is ideal for visitors who want something close to all the sites and in a quiet spot. Immaculately clean and well fitted out with a generous breakfast included. The 24 hour reception was good as we arrived late. Comfortable beds and lovely linen. Air con and wi fi worked well. The staff were helpful with information and suggestions.... More 

Was this review helpful? Yes
Jikku J, Cluster Director Of Operations at Flora Grand Hotel, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Flora Grand Hotel ! We are very happy to know that you had a lovely stay with us. We are glad that the location, breakfast, facilities & services matched up to your expectation. Your kind appreciation for the team members has been duly conveyed. We look forward to... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Hi this s the condition of the so called 4 STAR hotel..nothing happened other than a simple apology & changing the room..THE MANSGER acted like that's this s not his fault nor responsibility definitely this s not the place

Was this review helpful? Yes
Jikku J, Cluster Director Of Operations at Flora Grand Hotel, responded to this review

Dear Guest, Thank you for the feedback on your stay at the Flora Grand Hotel! We are disappointed to know that your stay with us was below standards and we apologize for the inconvenience caused due to the concerns mentioned especially on hygiene. Having gone to the minute details of the issue we understood that this issue was in connection... More 

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Amenities