very bad staff behavoiur and same form the management more
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very bad staff behavoiur and same form the management more
My wife and I spent 4 nights at the Flora Grand in Deira and found the hotel very comfortable, well facilitated and well located. Whilst cafes, shopping places and the Creek were not exactly on the doorstep nothing was more than an adventurous walk away. The hotel is located in an older part of Dubai and we were pleased to... more
We stayed here in Feb 2009 on our way to Oz and also on our return in May. The staff were very attentive and helpful and the hotel was situated in Old Dubai. The swimming pool on the roof was very inviting and the coffe shop in the atrium provided excellent fayre. Could not fault the hotel. Jim in Shropshire... more
I found all the staff helpful and friendly, and my room was spacious, comfortable and quiet. The hotel is conveniently situated, and, with the help of the porters, I always got a taxi quickly - the opposite of the hotel where I've previously stayed. I always asked for a metered taxi as was recommended in a previous review. I will... more
My husband and I had a 3 night stay here. I found that this hotel was a great option as a lot of the cheaper places seemed to have nightclubs in the same buildings or were in bad areas. The staff here were great and when the padlock on one of our bags broke and meant we couldn't unlock it,... more
I should have known what I was in for by the greeting that I received--or didn't receive--at the front desk. I felt as if I were being processed, rather than registered. My husband and I arrived early in the morning after a 12 hour flight. We were told that our room would be ready in 20 minutes; after 1 1/2... more
While most of the hotel staff were very friendly, two instances with the front desk staff left a poor taste in our mouths. On one occasion, my friend was ignored because of the colour of her skin. On another occasion, the clerk behind the desk who had started to process a female guest's checkout, immediately served a male guest waiting... more
Stayed for 2 nights on stopover from Mumbai to Cape Town. Easy 15/20 min taxi run from airport. Polite and efficient check in in modern clean hotel. Room excellent, clean, quiet with all mod cons. Room service very reasonable by Dubai standards and good food. Excellent value hotel in a city not renowned for its value for money. Great position... more
This is good, well priced hotel at a very good location in Deira Dubai. Considering most hotels in Dubai charge extortionist prices for average service. I have to say that I was very happy with the price, level of service of this hotel. Only complaint is that you should really avoid paying for an using the internet at the hotel.... more
This was a lovely hotel. We (my husband 2 boys and i) arrived at approx 3am and were able to check in immediately due to their 24 hor check in facility and we were also upgraded to executive connecting rooms which were great, lovely clean and spacious. It was the first hotel i stayed in which had really comfortable pillows... more



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