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Moon Valley Hotel Apartments

Bur Dubai, Khalid Bin Waleed Road, Behind Business Centre | PO Box 113696, Dubai, United Arab Emirates
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Moon Valley Hotel Apartments
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Moon Valley Hotel Apartments
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70 reviews from our community

Traveler rating
    5
    23
    23
    7
    12
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20
17
8
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (22)
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Pune, Maharashtra, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice apartment hotel at the center of Dubai with clean and spacious rooms. Burjuman Metro is just opposite the hotel which makes the hotel easily accessible. Hotel staff is also very co-operative. They have a nice massage chair for 1 Dirham per minute. I also did the Desert Safari booking for 130 Dirhams from the travel desk at their hotel... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading the testimonials, I was in doubt to book this hotel. However, I ended staying there, and it was a wonderful decision that was made. The room is comfortable, big, and it was very clean. There is also a small kitchen with micro-oven and toaster. I recommend!

Was this review helpful? Yes 2
Thane, India
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 17, 2015

Very good hospitality and service by hotel staff. The moon valley hotel is at center point of Bur Dubai. It is very near to Burjaman metro station of Bur Dubai. Many north indian and south indian restaurants are near to this hotels.

Was this review helpful? Yes 5
Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 10, 2015

Ambiance at the entrance looks good, reception staff never welcomed or greeted or smiled, restaurant is good but the rooms are to be avoided for. when opening the door, the door fixtures were loose and were about to fall like, windows were not fixed-about to fall. No extra towels were provided, no shaving kits provided. Not a welcoming staff or... More 

Was this review helpful? Yes 3
Miami, Florida
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 6, 2015

A Pathetic excuse for a hotel apartment. Rooms are completely unclean. Towels and room floors have enough hair to make you sick. TV is the smallest one I have seen - it would have been better to remove it. Do not expect any decent TV channels. Staff are not trained and anything you ask would be referred to multiple personnel... More 

Was this review helpful? Yes 2
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Dear Mr.Naveenk5 Greetings from Moonvalley Hotel Apartments It was an honor and a privilege having you staying with us during your recent visit to Moonvalley Hotel Apartments . We would like to take this opportunity to thank you for taking the time to give us your comments on our Hotel. We are pleased to know that you were happy with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015 via mobile

This hotel is perfectly located and value for money. If you are planning to use metro while staying in this city then this is a perfect choice for your stay.. I have stayed here for 2 days and the stay was very smooth and staff was very friendly...they have this super spacious and luxurious rooms where you can feel very... More 

Was this review helpful? Yes 1
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Dear Isha Greetings from Moonvalley Hotel Apartments We would like to thank you for writing such a positive review on TripAdvisor! Thank you for recognizing the hotel’s smooth atmosphere and friendly staff. We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on TripAdvisor are greatly appreciated and... More 

Mumbai
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 20, 2014

We stayed in this Hotel Apartment , Studio Room in Sept 2014. The rooms are big, the kitchenette is just adequate to make tea and coffee. The location is superb and tehe Hotel also has free parking. Also it is very close to the BurJuman Metro and Shopping centre. There is a Carrefour in BurJuman which is easily accessible from... More 

Was this review helpful? Yes
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Greetings from Moonvalley Hotel Apartments It was an honor and a privilege having you staying with us during your visit to Moonvalley Hotel Apartments . We would like to take this opportunity to thank you for taking the time to give us your comments on our Hotel. Thank you for recognizing the hotel’s overall atmosphere and outstanding location and kitchenette.... More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 13, 2014

We had spent 3 nights there, hotel was nice, but staff was not so friendly!!!! I do like it if they change their staff. Hotel have most what we need as service. Swimming pool, restaurant but I don't try it I advise you to go around much better. Have a good stay ..

Was this review helpful? Yes
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Greetings from Moonvalley Hotel Apartments It was an honor and a privilege having you staying with us during your recent visit to Moonvalley Hotel Apartments . We would like to take this opportunity to thank you for taking the time to give us your comments on our Hotel. This goes a long way in helping us identify areas that need... More 

Navi Mumbai, India
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 24, 2014

Great location-bang in the centre of Bur Dubai , opposite Bur Juman metro station. All shopping and other convenience stores just walking distance. One can easily get access to cabs, metro, local bus and the Dhow cruise from here. Many many Indian restaurants around with a buzzing Indian / asian population. Rooms are just about Ok. It has got an... More 

Was this review helpful? Yes 1
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Dear shankar_27 Greetings from Moonvalley Hotel Apartments We would like to thank you for writing such a positive review on TripAdvisor! Thank you for recognizing the hotel’s overall atmosphere and outstanding staff. We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on TripAdvisor are greatly appreciated and... More 

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 11, 2014

There is no categorisation for hotel apartments in Dubai and if moon valley claims it to be 3 star then it is absolutely lie and I am wondering how tripsadvisor is allowing such rating,they should do due diligence prior listing it as a 3 star.This is below par hotel and not a very great property to stay besides its location... More 

Was this review helpful? Yes 1
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Dear Iyengaar Greetings from Moonvalley Hotel Apartments It was an honor and a privilege having you staying with us during your visit to Moonvalley Hotel Apartments . We would like to take this opportunity to thank you for taking the time to give us your comments on our Hotel. We are pleased to know that you were not happy about... More 

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