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Moon Valley Hotel Apartments

3.0 of 5 Bur Dubai, Khalid Bin Waleed Road, Behind Business Centre | PO Box 113696, Dubai, United Arab Emirates
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Moon Valley Hotel Apartments
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Moon Valley Hotel Apartments
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68 reviews from our community

Traveler rating
    5
    21
    23
    7
    12
See reviews for
20
16
7
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Thane, India
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 17, 2015

Very good hospitality and service by hotel staff. The moon valley hotel is at center point of Bur Dubai. It is very near to Burjaman metro station of Bur Dubai. Many north indian and south indian restaurants are near to this hotels.

Was this review helpful? Yes 3
Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 10, 2015

Ambiance at the entrance looks good, reception staff never welcomed or greeted or smiled, restaurant is good but the rooms are to be avoided for. when opening the door, the door fixtures were loose and were about to fall like, windows were not fixed-about to fall. No extra towels were provided, no shaving kits provided. Not a welcoming staff or... More 

Was this review helpful? Yes 2
Miami, Florida
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 6, 2015

A Pathetic excuse for a hotel apartment. Rooms are completely unclean. Towels and room floors have enough hair to make you sick. TV is the smallest one I have seen - it would have been better to remove it. Do not expect any decent TV channels. Staff are not trained and anything you ask would be referred to multiple personnel... More 

Was this review helpful? Yes 2
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Dear Mr.Naveenk5 Greetings from Moonvalley Hotel Apartments It was an honor and a privilege having you staying with us during your recent visit to Moonvalley Hotel Apartments . We would like to take this opportunity to thank you for taking the time to give us your comments on our Hotel. We are pleased to know that you were happy with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015 via mobile

This hotel is perfectly located and value for money. If you are planning to use metro while staying in this city then this is a perfect choice for your stay.. I have stayed here for 2 days and the stay was very smooth and staff was very friendly...they have this super spacious and luxurious rooms where you can feel very... More 

Was this review helpful? Yes 1
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Dear Isha Greetings from Moonvalley Hotel Apartments We would like to thank you for writing such a positive review on TripAdvisor! Thank you for recognizing the hotel’s smooth atmosphere and friendly staff. We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on TripAdvisor are greatly appreciated and... More 

Mumbai
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2014

We stayed in this Hotel Apartment , Studio Room in Sept 2014. The rooms are big, the kitchenette is just adequate to make tea and coffee. The location is superb and tehe Hotel also has free parking. Also it is very close to the BurJuman Metro and Shopping centre. There is a Carrefour in BurJuman which is easily accessible from... More 

Was this review helpful? Yes
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Greetings from Moonvalley Hotel Apartments It was an honor and a privilege having you staying with us during your visit to Moonvalley Hotel Apartments . We would like to take this opportunity to thank you for taking the time to give us your comments on our Hotel. Thank you for recognizing the hotel’s overall atmosphere and outstanding location and kitchenette.... More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 13, 2014

We had spent 3 nights there, hotel was nice, but staff was not so friendly!!!! I do like it if they change their staff. Hotel have most what we need as service. Swimming pool, restaurant but I don't try it I advise you to go around much better. Have a good stay ..

Was this review helpful? Yes
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Greetings from Moonvalley Hotel Apartments It was an honor and a privilege having you staying with us during your recent visit to Moonvalley Hotel Apartments . We would like to take this opportunity to thank you for taking the time to give us your comments on our Hotel. This goes a long way in helping us identify areas that need... More 

Navi Mumbai, India
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 24, 2014

Great location-bang in the centre of Bur Dubai , opposite Bur Juman metro station. All shopping and other convenience stores just walking distance. One can easily get access to cabs, metro, local bus and the Dhow cruise from here. Many many Indian restaurants around with a buzzing Indian / asian population. Rooms are just about Ok. It has got an... More 

Was this review helpful? Yes 1
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Dear shankar_27 Greetings from Moonvalley Hotel Apartments We would like to thank you for writing such a positive review on TripAdvisor! Thank you for recognizing the hotel’s overall atmosphere and outstanding staff. We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on TripAdvisor are greatly appreciated and... More 

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2014

There is no categorisation for hotel apartments in Dubai and if moon valley claims it to be 3 star then it is absolutely lie and I am wondering how tripsadvisor is allowing such rating,they should do due diligence prior listing it as a 3 star.This is below par hotel and not a very great property to stay besides its location... More 

Was this review helpful? Yes 1
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Dear Iyengaar Greetings from Moonvalley Hotel Apartments It was an honor and a privilege having you staying with us during your visit to Moonvalley Hotel Apartments . We would like to take this opportunity to thank you for taking the time to give us your comments on our Hotel. We are pleased to know that you were not happy about... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 6, 2014

This hotel is terrible! First of all room for 3 persons is equipped not with the 3 beds, but with “extrabed” (as staff saying), in their words this “extrabed” is “absolutely no shaking”. This bed is not a bed, but it is a folding bed (pretty old one I shall add). Staff have very strong accent. Pakistan, or Indian I... More 

Was this review helpful? Yes 3
Osijek, Croatia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 15, 2014

Great location 2 minutes from Bur Jurman metro station (on the map it looks much more distant, but actually you can see the hotel right after you exit the metro station and walk over an empty future building site). There is an Indian restaurant across the street and shops close by. We were upgraded from studio room to an one... More 

Was this review helpful? Yes 1
Subhankar M, Manager at Moon Valley Hotel Apartments, responded to this review

Dear Marsonia Greetings from Moonvalley Hotel Apartments It was an honor and a privilege having you staying with us during your visit to Moonvalley Hotel Apartments . We would like to take this opportunity to thank you for taking the time to give us your comments on our Hotel. This goes a long way in helping us identify areas that... More 

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Additional Information about Moon Valley Hotel Apartments

Address: Bur Dubai, Khalid Bin Waleed Road, Behind Business Centre | PO Box 113696, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Moon Valley Hotel Apartments 3*
Number of rooms: 72
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Also Known As:
Moon Valley Dubai

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