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Villa Rotana - Dubai

#99 of 515 Hotels in Dubai
Certificate of Excellence
Sheikh Zayed Rd | next to Mazaya Centre, Dubai 118737, United Arab Emirates
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1 room 1 guest
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Villa Rotana - Dubai
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435 Reviews from our TripAdvisor Community

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Traveler rating
    245
    143
    37
    5
    5
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (435)
  • Mar-May only
    (114)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (132)
All months
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The best part about Rotana is their service. This is the second time I’ve stayed at the Rotana and both the hotels had perfect service. From check-in to check-out, everything was flawless. The rooms were value for money, spottless, and well equipped. We didn’t stay for long but the few hours we stayed there were simply perfect.

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear Tripadvisor Member, Thank you for taking time to write a review for us in Tripadvisor and for being a loyal guest of Villa Rotana Dubai. It is a indeed a pleasure to know that our guests are satisfied with our service and have had a great experience during their stay. We hope that you could come back again and... More 

Beirut, Lebanon
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed in this hotel for around 4 days. Rooms are very out of design.. Restaurant doesn't bring good food in terms of breakfast nor lunch. Pool area is very tight but location wise is good. Close to the metro station and one supermarket..

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear Tripadvisor Member, We thank you for taking time to write us a review in Tripadvisor. We are sorry to hear about your experience on the food served in restaurant. We have noted your comments on this review and we will definitely take a look on these points. However, we still look forward to having you as a guest in... More 

Dubai
1 review
5 of 5 stars Reviewed 1 week ago

Best location ( next to safeway; a pleasant walk to Business Bay Metro);Very Comfortable room and very friendly staff; Delicious food provided by MOKA Café in the hotel; Got more comfort than the rent I paid; Well-suited for business meetings/get-togethers

Review collected in partnership with this hotel

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear Tripadvisor Member, Thank you for taking time to write a review for us in Tripadvisor. It is our pleasure and aim to always provide comfort ability to our guests staying in the hotel. Our location is very recommendable as we are a couple of minutes away from the metro station which can connect you to different tourist and business... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

A 7 night stay was exquisite thanks to the staff at Villa Rotana from check-in to check-out. We stayed here for our anniversary and the staff made a great effort to make it special (although cheesy, very romantic, see photo) The room was spacious although the view perhaps could have been better. The business bay metro station was only a... More 

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear Tripadvisor Member, Thank you for taking time to write a review for us in Tripadvisor. Your review is heartwarming specially that you have trusted to spend your anniversary in our hotel. Our staff would surely be delighted to read your comments and would continue to inspire all of us in putting dedication and sincerity in our work. We would... More 

NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Villa Rotana is a wonderful home away from home. Every employee during every shift demonstrated exceptional service and attention. We have already recommended this hotel to friends who are traveling to Dubai later this year. We loved our experience and hope to visit again soon. Thanks for everything.

Review collected in partnership with this hotel

Was this review helpful? Yes
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear Tripadvisor Member, We thank you for taking time to write a review for us in Tripadvisor. Every hotelier's satisfaction and delight is to hear or read a comment that their guests have been absolutely happy with their experience during their hotel stay. It is our pleasure to always serve our guests and make them feel at home whenever they... More 

Islamabad, Islamabad, Pakistan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 nights and had a pleasurable stay. The room had a view of Burj Khalifa and the bed was nice and cozy. Would highly recommend it for families who are travelling with kids, plus the metro station was 5 mins away so access was easy.

Was this review helpful? Yes
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear Tripadvisor Member, Thank you for taking time to write a review for us in Tripadvisor. We are glad that you find our hotel extremely recommendable specially for travelers with children. We are also an excellent choice for other types of travelers such as business and leisure as we are a few minutes walk away from the metro which is... More 

Cologne, Germany
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited this Hotel on our recent trip to Dubai in November 2014. Our flight arrived early in the morning so we were worried that we would have to wait for endless hours till check in. However at the airport help desk, the receptionist helped us to contact the hotel and when speaking to the hotel staff, we were told... More 

Was this review helpful? Yes 1
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Thank you for taking time to write a review for us in Tripadvisor. We are most pleased that you have enjoyed your stay in our hotel and have been extremely satisfied and happy with our services from pre-arrival, during your stay and as well as the amenities and selection of food we offer in our restaurant. We couldn't be any... More 

dubai
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 29, 2015

Appreciate Donna's service to us last night when we had our dinner, She is really amazing, very well focus on customer satisfaction. another is Shiraj and other Filipino guy whom I didn't recognize his name. it was last 28.07.2015, they have made our dinner a memorable one. Thank you Guys!

Was this review helpful? Yes
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to review our hotel and share your experiences. We are delighted and pleasure that you were satisfied to the service provided during you dine with us. It is our goal to meet the satisfaction of our customers and let them feel very comfortable and happy. Rest assured your compliment towards my... More 

Ipswich, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 28, 2015

The hotel has excellent staff that are always willing to help. The location is brilliant if you are to use the metro (only a 2 minutes walk away and it's great value for money). Would definitely come here again!

Was this review helpful? Yes
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to review our hotel and share your experiences. We are delighted and pleasure that you were satisfied to the hotel location during your stay with us. It is our aim to meet the satisfaction of our customers on how we take care our guests. It was our pleasure to host you... More 

Costa Rica
Level Contributor
2 reviews
5 of 5 stars Reviewed July 27, 2015

My fiancé and I went to Dubai for a couple of days on our way to Africa and stayed at the Villa Rotana. Even though people had recommended more luxurious hotels, the Villa Rotana was a perfect. Well equiped rooms, great internet service and wonderful delicious breakfast. We liked it so much that even though we had planned to book... More 

Was this review helpful? Yes
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to review our hotel and share your experiences. We are delighted and pleasure that you were satisfied to the services, facilities and food provided during your stay with us. It is our aim to meet the satisfaction of our customers with high standards and to let them feel a home away... More 

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