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Villa Rotana - Dubai

#86 of 500 Hotels in Dubai
Certificate of Excellence
4.0 of 5
Sheikh Zayed Rd | next to Mazaya Centre, Dubai 118737, United Arab Emirates
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Best prices for: 1 room 1 guest
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Villa Rotana - Dubai
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Villa Rotana - Dubai
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383 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai
1 review
5 of 5 stars Reviewed 1 week ago NEW

We went here for one night, after being on a fice star luxury hotel in Abu Dhabi. The reception staff & gym/pool staff were both extremely friendly and serviceminded. Rooms were ok (amenities horrible though), we did not have the breakfast but it seemed to be ok. Quite good location, 20 min walk from Dubai Mall (but it's not so... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was in the perfect location, dropped back from main roads so nice and peaceful, but access anywhere was simple and easy. Being a smaller in height hotel you could whip around and out in perfect harmony! The rooms were spotless and offered great views with lots of natural light. The staff were very friendly and always smiling. They... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would like to highlight 3 missed experiences at the Villa Rotana. - On the 3rd of April 2015 at Check In around 1 am, although I did highlight when I booked (Room paid in advance) we are checking in late and we do have a baby with us and we do require a baby cot in the room. This... More 

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Guest, I wish to thank you for sharing your experience with us. First and foremost please accept my sincere apologies for negative experienced during your stay with us. All feedbacks we received from our guest are valuable. Rest assured the incidents you shared will be investigated and these fall below the standards of the hotel. I hope despite... More 

Munich, Germany
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hoet is nice, not too far from the mall/city of Dubai (you need a taxi anyway..), has a nice pool on the roof but for the rest..nothing to remember and for that I believe is quite expensive. The beach is really far away.

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Member, Thank you very much for sharing with us your review about your stay at Villa Rotana. We are glad that you find our hotel a nice one as well as our pool on the roof top. Hotel is nearby to major malls and tourist spots of Dubai though beach areas will take 15 – 20 minutes by... More 

Mumbai (Bombay), India
Top Contributor
109 reviews 109 reviews
54 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Though there are very many hotels on Sheikh Zayed Road,Villa Rotana is a great place to stay especially for long stays. Is stayed here for 5 days and found the place very welcoming. It is very near to the business bay metro station and from there the entire city is easily accessible. The staff is very friendly, rooms comfortable and... More 

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Member, Thank You for the flattering review you shared here in TripAdvisor. We are glad that you had a comfortable stay with us. Your kind words about our hospitality and services will definitely be shared to all my colleagues including the very good experienced you had in Breakfast and Lunch hopefully on your next stay you will try... More 

Al Muharraq, Bahrain
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I think what make any place special is the people. this is the case with villa rotana hotel. for example: at the beginning we were welcomed with a complimentary juices from the reception. the performance of the morning buffet team was in top, in which all of them were helpful and made the beginning of our day special although the... More 

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Member, Thank you for sharing your wonderful experiences during your stay at Villa Rotana. Your review is really overwhelming! I’m lucky to have dedicated colleagues who always provide exceptional service to all our guests. We are pleased on the kind words you shared about our service, the warm welcome experienced from our Reception to the outstanding service of... More 

Queensland, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for 3 nights and were blown away by the amazing service. Every single staff member was a pleasure to deal with and always had a smile on their face. As the hotel is small by Dubai standards you definitely feel like you are getting more personal service which we enjoyed. The room was immaculate... More 

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Member, Thank you very much for the amazing review you posted in TripAdvisor. We are glad that you were impressed in our hospitality particularly the personal touch in every serviced we rendered. Rest assured all the appreciations you shared will be communicated to my colleagues especially to our room service colleagues and Chef, as it will inspired us... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights at the Villa Rotana during a recent trip to Dubai. The staff was very friendly, helpful and and accomodating. The room was simple, but clean and comfortable. The hotel is not too far from a Metro stop, but there is not much close by within walking distance. Since Dubai can be quite expensive, this is a... More 

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Member, I am glad we were able to provide you a comfortable stay and we really appreciate your kind words you shared about the hospitality you experienced during your stay. It’s good to know that you like hotel accessibility in terms of transportation from taxi and Dubai Metro train. It was our pleasure to host you during your... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Chose this hotel based on excellent reviews and location. I wanted to be near the Dubai Mall and Burj Khalifa. Rooms were marketed as studios and they have a kitchenette with cooker, fridge and utensils. Large airy room with floor to ceiling windows although lighting was a bit dim at night. I had to switch on all the lights and... More 

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Member, Thank you for sharing with us your detailed review about our hotel. We are grateful that we were able to provide you a satisfied experienced even though some of the areas could have been more exceptional and suited for your preference. I’m happy to note that the ac filter issue was resolved immediately. It’s good to received... More 

Perth, Western Australia, Australia
Top Contributor
95 reviews 95 reviews
57 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 13, 2015

I stayed here for three nights, and it was my second time staying here. I had a suite / apartment style room, which is handy, as it has a washing machine which saves on laundry through the hotel which is always over priced. It also has a separate lounge room, kitchen and comfortable bed. A few negatives about my stay;... More 

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VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review

Dear TripAdvisor Member, Welcome back and thank you for another opportunity. My sincere apologies on all the unsatisfactory experienced. We take the matters seriously on all the concerns that you brought up. I’d like to let you know that the room service incident is unusual case that we are treating with urgency as well as the feedbacks you shared on... More 

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