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All 478 Dubai hotels

Waldorf Astoria Dubai Palm Jumeirah

5.0 of 5 Hotel   |   The Palm Jumeirah, Crescent East | PO Box 24988, Dubai, United Arab Emirates
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Ranked #34 of 478 Hotels in Dubai
A recent review
5 of 5 stars reviewed yesterday
bezzy20142014
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326 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

We had high hopes for this place, but too many issues. Regretfully it hasn’t lived up to our expectations. We’re currently 2 nights in to a 3 night stay that we booked using part Hilton points part cash. We’re staying in a King with Partial View. The pictures of Partial View rooms on the Astoria website are not representative and... More

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1 review
5 of 5 stars Reviewed yesterday NEW

Not to sound snobbish or to be a cliche, but I have stayed at some of the worlds leading Hotels/resorts, and was'nt expecting too much. But this place is phenomenal. From the moment you enter the place, you know you are at a class establishment, with quality of Food and service to match. The staff were excellent, and fully catered... More

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Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My review of this hotel is based on my expectations and my actual experience. My expectation was high! Lovely building! Understated, tasteful and posh. After travelling through Europe this was the last destination to rest before going home. Staff in dining areas were attentive, friendly and professional. Edwardo the concierge, was incredibly helpful, took his time to explain what was... More

Was this review helpful? Yes 1
JanMoenkedieck, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this review

Dear Diane M Thank you for your recent stay and your time to write this review. I’m happy to hear Eduardo really looked after your stay and your stay in general was a positive one. The rest assured I will look at the areas you have highlighted and the points can be addressed immediately. We hope we have another opportunity... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

From the minute we arrived to the minute we left the service was exceptional, I couldn't have asked for better. I can recommended all the restaurants in the hotel, the Social restaurant was one of the best Mitchelin Star restaurants I have encountered. The Executive lounge was the best I have experienced in the Hilton Group. We will be going... More

Was this review helpful? Yes 1
JanMoenkedieck, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this review

Best 5-star New Resort – MENA Travel Awards 2014 Middle East’s Leading New Resort – World Travel Awards 2014 Best Luxury Hotel – Arabian Business Lifestyle Awards 2014 Dear Wedding2206 Fantastic! I’m so happy to hear you have enjoyed your holiday with us and most of all, you enjoyed the service provided by our team members. We look forward to... More

Brentwood, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had only booked for a few days to try this new hotel .We are very well travelled and like to stay at the very best hotels .We was very impressed as with the larger hotels we were not sure whether it would be to our taste ! The staff were all fabulous the club floor team reception also the... More

Review collected in partnership with this hotel

Was this review helpful? Yes
JanMoenkedieck, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this review

Best 5-star New Resort – MENA Travel Awards 2014 Middle East’s Leading New Resort – World Travel Awards 2014 Best Luxury Hotel – Arabian Business Lifestyle Awards 2014 Dear Nicola G Thank you for highlighting Will, Issac, Alex and Armelle for their great hospitality. Great to hear you found our resort experience is an amazing one and that you will... More

Belgrade, Serbia
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

From the minute we stepped out of car the awosm stay started, Alexander (the doorman) was the 1st one to welcome us with a big smile which matches his size :) Another staff noticed we've got kids with us, in no time we got mini bathrobes and slippers. On the pool & beach the service was fantastic. My daughter got... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had 5 wonderful days in this beautiful hotel. Very big and comfortable room the bathroom is a dream! The quality of the food and the service in the restaurant Mezzerie were also excellent. All public areas were all the times clean and the staff always very nice and friendly. The staff around the pool and on the beach were... More

Was this review helpful? Yes
JanMoenkedieck, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this review

Best 5-star New Resort – MENA Travel Awards 2014 Middle East’s Leading New Resort – World Travel Awards 2014 Best Luxury Hotel – Arabian Business Lifestyle Awards 2014 Dear Nandor100 Thank you so much for your nice review! I’m glad that you liked our resort and it is also nice to hear comments about our team members being professional that... More

Atlanta, Georgia, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The best hotel in Dubai. I stayed in 4 hotels and this hotel far exceeded them all and I wish I would have stayed at the Waldorf the entire time. The hotel is amazing the staff is amazing. They have pictures of the hotel on the website but none of the pictures capture the beauty that this hotel truly possess.... More

Was this review helpful? Yes
JanMoenkedieck, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this review

Best 5-star New Resort – MENA Travel Awards 2014 Middle East’s Leading New Resort – World Travel Awards 2014 Best Luxury Hotel – Arabian Business Lifestyle Awards 2014 Dear Ms Jones Thank you for your recent stay and sharing your wonderful experiences on our resort! Will is certainly going to appreciate your compliments. I’m really happy to hear you have... More

1 review
3 of 5 stars Reviewed 1 week ago

Good solid value with package however service in Restaurant and food quality bring down the experience. For the 2 night package price this is worth the Dubai experience however be prepared for long taxi rides due to location and service issues in the main restaurant. With additional training with can turn around but it is currently keeping the experience below... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
JanMoenkedieck, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this review

Best 5-star New Resort – MENA Travel Awards 2014 Middle East’s Leading New Resort – World Travel Awards 2014 Best Luxury Hotel – Arabian Business Lifestyle Awards 2014 Dear Dean A Thank you for sharing your review regarding your recent stay with us. We normally receive a good comments about our service and food quality and apologize if we did... More

Dubai, United Arab Emirates
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We live in Dubai and we like to visit hotels around the UAE for long Weekends, two weeks ago we stayed at Emirates palace Abu Dhabi which is meant to be the most expensive hotel in the world. We have stayed in many top top hotels like the Ritz, Saint Regis, Armani, park hyatt and so on, all this is... More

Was this review helpful? Yes
JanMoenkedieck, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this review

Best 5-star New Resort – MENA Travel Awards 2014 Middle East’s Leading New Resort – World Travel Awards 2014 Best Luxury Hotel – Arabian Business Lifestyle Awards 2014 Dear Filipewd It is wonderful to hear you had a great time on our resort! Thank you for sharing your experience and your special praise to Will, our Personal Concierge. I also... More

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Additional Information about Waldorf Astoria Dubai Palm Jumeirah

Address: The Palm Jumeirah, Crescent East | PO Box 24988, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Dubai Palm Jumeirah 5*
Number of rooms: 319
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