We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 471 Dubai hotels

Kempinski Hotel Mall of the Emirates

5.0 of 5 Hotel   |   Sheikh Zayed Road, Al Barsha, Dubai 120679, United Arab Emirates
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Kempinski Hotel Mall of the Emirates to your Saves list
Kempinski Hotel Mall of the Emirates
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
84%
Ranked #76 of 471 hotels in Dubai
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
dutydoc Frome
Write a Review

634 people have reviewed this hotel

Traveler rating
    367
    165
    54
    24
    24
See reviews for
141
146
46
180
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Frome
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were very happy at this hotel. In the Grande Deluxe there is enough room for 2 adults and 2 kids. However, it would be difficult to sleep 2 adults in the sofa bed. It is big enough for one child and a normal weight adult. With this room there is access to a lounge for breakfast, afternoon tea and... More

Was this review helpful? Yes
Middle East
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We're a family of 4 (with 2 boys ages 17 &. 14). We had booked 2 superior rooms but were quickly upgraded to 2 family suites when I complained that we weren't happy with our rooms. The staff at the reception were very friendly and went above and beyond what was expected of them to make sure we were happy.... More

Was this review helpful? Yes
Qatar
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great hotel. Attached to the Mall of the Emirates. We chose this hotel because of its proximity to the mall. We often use it for a long weekend shopping trip to Dubai from Qatar where we live. The grand Delux suite has separate sitting room and bedroom. Ideal for us with our daughter. Both rooms have a large flat screen... More

Was this review helpful? Yes
Perth, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived very early on our transit flight, and although arrangements had been made in advance for this, one is always a little skeptical that it will actually work! Not only were we expected, but also upgraded to a beautifull room by the pool,with a large terrace. We had my mother traveling with us and we were treated with the... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great time at Kempinski and the staff did everything to make our stay pleasant. We were arriving on a very early morning flight from London and had requested a early check in. To our surprise, not only the room was available but we were also upgraded. The hotel facilities are very good. The executive lounge is bit... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The staff are not so friendly, althouh one might be deceived at the first place by the yellow smile, the housekeeping open the door quickly and get into the room without waiting enough, they embarrassed me twice which can't be accepted, service is basecally not authentic. The location of the hotel is great as it has the direct access to... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
43 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was a young woman traveling solo on a one night stop over - the location is tagged onto Mall of Emirates (ski Dubai) and the metro... Which takes you easily to the Dubai mall and burj kalifa... And you never have to go outside (and negotiate the crazy roads). This made my one night stop over easy - I... More

Was this review helpful? Yes
Johannesburg, South Africa
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We hosted a workshop and dinner cocktail at the poolside. Hotel lobby one of the best I have ever seen. Conference facilities were brilliant with excellent staff. Lunch served was superb and the cocktail event was really well planned and well organized.

Was this review helpful? Yes
KIDXB, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear MAquil, Thank you very much for taking the time to review the workshop and dinner you attended in our hotel. It is a pleasure to hear that everything was to your satisfaction and you enjoyed your time with us. We are looking forward to welcoming you back again. Yours Sincerely, The Hotel Management Kempinski Hotel Mall of the Emirates More

Limerick, Ireland
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for 3 days. Location is perfect as it is built into the Mall of the Emirates Shopping Centre.Ideal for shopping. Staff were efficient and polite, could not do enough for us. Got upgraded on arrival to a Junior Suite, top class room and quite luxurious. Hotel is about 10 mins by taxi to Dubai Mall and... More

Was this review helpful? Yes 1
KIDXB, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Brendan007, Thank you for recommending our hotel and for sharing your kind review. We are delighted to hear that you enjoyed the personalized service including a Suite upgrade. It is also a pleasure knowing that you appreciated the convenient location of the hotel – with the mall at the doorstep, as well as Burj Khalifa and the airport very... More

Beirut, Lebanon
1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I just came back from a touristic visit to Dubai and stayed in Kempinski hotel Mall of the Emirates. The hotel has a very beautiful and has a rich entrance and Lobby We had a wonderful stay from the beginning a room upgrade was granted to us . The room was fancy , big and very clean... More

Was this review helpful? Yes
KIDXB, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Mustapha S, Thank you for choosing our hotel and for sharing your kind review. We are pleased to hear that you and your wife enjoyed your stay with us. It is also delightful to acknowledge that you liked the upgraded room which had been allocated for your comfort, as well as the personalized service provided by our staff. Please... More

Been to Kempinski Hotel Mall of the Emirates? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kempinski Hotel Mall of the Emirates

Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai
Address: Sheikh Zayed Road, Al Barsha, Dubai 120679, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Business Hotel in Dubai
#69 Luxury Hotel in Dubai
#76 Top resorts Hotel in Dubai
#76 Spa Hotel in Dubai
#110 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Official Description (provided by the hotel):
Kempinski Hotel Mall of the Emirates – A magical marriage of sand and snow. A luxury alpine retreat awaits at a snow dome in the desert... Come visit our elegant 5-star hotel in Dubai, Kempinski Hotel Mall of the Emirates, and savor the delights of an enchanting winter wonderland, adjacent to the renowned Ski Dubai. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Splendia, Agoda, Tingo, Priceline, TripOnline SA and HotelTravel.com so you can book your Kempinski Hotel Mall of the Emirates reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Kempinski Hotel Mall of the Emirates, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.