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Kempinski Hotel Mall of the Emirates

5.0 of 5 Sheikh Zayed Road, Al Barsha, Dubai 120679, United Arab Emirates
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Certificate of Excellence 2014
Kempinski Hotel Mall of the Emirates
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Kempinski Hotel Mall of the Emirates
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699 reviews from our community

Traveler rating
    418
    172
    59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This is one of the best hotels I have ever been to . The location is outstanding. Situated in one of the biggest malls in the world and completed by an Non-obscured the view of the burj de Arab hotel. The rooms a large and comfortable. The design and the interior deco is of high levels. I totally recommend this... More

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Doha
Top Contributor
69 reviews 69 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband was going to Dubai to attend a Conference and was booked in the hotel for three nights. I decided to tag along, just for fun. We had an airport pick-up in a luxury car with wifi and newspaper. The driver was very polite and pleasant giving us the password for the wifi as soon as we settled in.... More

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very nice stay. Good location. Friendly staff. A bit on the expensive side. There is another hotel located at the mall of the emirates that we have stayed at, this is by far the better of the two. Breakfast buffet not bad.

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Schwabisch Hall, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there one week and I felt very good. The staff was very helpful and professional. Breakfast was great, I eat every morning too much. Not very often I found this variety for breakfast. The restaurant at groundfloor was excellent too. Rooms big and nice, shower very big. room immaculate. Service and staff good trained and perfect. One of... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed here recently and wad throughly impressed with the quality of the room and the standard of service. The room wad amazing and huge with a great bathroom and view. Super comfortable bed. Great location to explore the city - everything was super easy. Well done.

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KIDXB, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Carrie S, Thank you very much for your kind review. It is a pleasure to hear that you have enjoyed your stay with us and that your room, its amenities and especially the bed were to your satisfaction. We truly hope to welcome you back again. Yours sincerely, The Hotel Management Kempinski Hotel Mall of the Emirates More

Melbourne, Australia
Top Contributor
55 reviews 55 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently spent 3 nights in this superb hotel and from the minute we walked in we were made to feel at home. Every staff member we met was friendly, helpful and extremely professional. The hotel has a great location right on Emirates Mall which is an amazing centre. The room was immaculate and the daily service was efficient and... More

Was this review helpful? Yes 1
KIDXB, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Michael J, Thank you for your kind review on our hotel. We are delighted to hear that you had a great time with us. Our employees are regularly trained and we are glad to hear their expertise was participating in making your stay a memorable one. We are looking forward to welcoming you back in the near future. Sincerely,... More

Dubai
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was in Dubai for one night only and arrived by car at around 6pm. Door staff and valet parking crew were efficient and courteous. Check-in was looked after by Dana. Very welcoming. The suites here are perfect for business travel. Coffee and mini-bar facilities were very well thought out and reasonably priced. Brand new Samsung Smart TVs in each room,... More

Was this review helpful? Yes 1
KIDXB, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear WFProductions, Thank you for your lovely feedback on our hotel. We are delighted to hear that you had a great time with us. We have passed on your regards to Dana whom we are really proud to have working with us. We are pleased to inform you that all our rooms will soon have new sofa as part of... More

Riyadh, Saudi Arabia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel has the best location in Dubai, Connected to the one of the biggest shopping malls. But the hotel is so bad !! The most thing that you need it here is to sleep at night ! But i can`t ! I hear knocks from time to time from midnight till morning there is a maintenance work in some... More

Was this review helpful? Yes 2
KIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear hamer-Bin-Majed, Thank you for taking the time to review your experience on Tripadvisor. It is extremely disappointing to hear that we couldn’t meet your expectations during your recent stay with us. We pride ourselves in providing seamless guest experience and it is unsatisfactory for us to see that you were not happy with yours. We would love for you... More

Johannesburg, South Africa
Senior Contributor
28 reviews 28 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love walking into the Kempinski - I know walking in that all arrangements will be in place my room will be ready and will be perfect, The facilities - business, dining, the gym are excellent - and the staff friendly and efficient.

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KIDXB, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear TerryEEEEEEEEE, Thank you very much for taking the time to write this kind review. It is such a pleasure to know that we can meet your expectations in each and every of your stay with us. We are looking forward to welcoming you back again soon for another great stay. Your sincerely, The Hotel Management Kempinski Hotel Mall of... More

Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

very nice hotel and international 5* standard. Nice design, very good located in the huge shopping centre. Excellent transport connections. Very nice lobby, modern equipped rooms, restaurants are very interesting as well

Was this review helpful? Yes 3
KIDXB, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Jiri S, Thank you very much for taking the time to write this kind review. We are happy to hear that you have enjoyed your recent stay as well as the location and the hotel being attached to the Mall of the Emirates. We are looking forward to welcoming you back again soon. Your sincerely, The Hotel Management Kempinski... More

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Additional Information about Kempinski Hotel Mall of the Emirates

Address: Sheikh Zayed Road, Al Barsha, Dubai 120679, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Number of rooms: 393
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Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai

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