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Kempinski Hotel Mall of the Emirates

#64 of 503 Hotels in Dubai
Certificate of Excellence
Sheikh Zayed Road, Al Barsha | Attached to Mall of the Emirates, Dubai, United Arab Emirates
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Best prices for: 1 room 1 guest
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Kempinski Hotel Mall of the Emirates
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Kempinski Hotel Mall of the Emirates
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820 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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New Delhi, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for 2 nights and as soon as we got into the hotel, we were aw-struck, the huge lobby and the decorations add to the luxury of the hotel. When we got to the hotel, it took us an hour to get a room, but let bygones be bygones. The hotel is attached to the huge... More 

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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A very classy yet relaxed hotel with everything you need. Impressive lounge, restaurant, gym and amazing swimming pools with luxurious fittings, fixtures and every little extra's you can think of. The service and staff - first class. Food exquisite and our apartment room was seriously perfect .

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KIDXB, Management at Kempinski Hotel Mall of the Emirates, responded to this review

Dear ljcuk01, Thank you for taking the time to share your feedback on your recent experience with us. We are happy to hear that you enjoyed your stay with us, and that you were impressed by our facilities, restaurants and our warm hospitality. We appreciate feedback from our guests, as it encourages us to continue to strive to be the... More 

Baku, Azerbaijan
1 review
5 of 5 stars Reviewed 2 days ago NEW

I would like to express my heartfelt and sincere gratitude to every hospitable and cheerful staff member of Kempinski Hotel Mall of the Emirates for wonderful stay. Truly Kempinski MOE is great hotel, newly refurbished rooms equipped with latest technology. Grand Deluxe Room was great, spacious and very comfortable with amazing view to Burj Al Arab. I would like specially... More 

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KIDXB, Management at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Maksud A, Thank you very much for choosing to stay at Kempinski Hotel Mall of the Emirates on your last stay in Dubai, and for your kind words on our hotel and staff. It was a real pleasure to have you here, and we are happy to hear that you enjoyed an exceptional experience. We have passed your kind... More 

Cairo
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is located right next to Mall of the Emirates, has a luxury lobby. The Concierge Staff where welcoming and helpful, reception staff where very friendly and experienced, upon check-in I asked for a late check out for departure and was granted with no hustle, very professional I should add. Also well communicated by metro, is worth to use... More 

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KIDXB, Management at Kempinski Hotel Mall of the Emirates, responded to this review

Dear AydenOsman, Thank you very much for your kind words on our hotel. We were very pleased to read your review! We are happy to hear that you enjoyed an exceptional experience with us. We are glad you enjoyed our prime location in central Dubai our connection to Mall of the Emirates and proximity to the metro, and the quality... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying in Kempinski was a great experience, it has a convenient location for shopping at the Mall of Emirates. The rooms are very comfortable, and the services are exceptional. The hotel has a pool, a spa and a gym, all in very good conditions. The food at the Aspen restaurant was very good quality, even though the mall already has... More 

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KIDXB, Management at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Karosotomayor9, Thank you for your great feedback about our hotel on Tripadvisor. We are happy to hear that you enjoyed a great experience at Kempinski Hotel Mall of the Emirates and Dubai, and were impressed with our rooms, facilities and food offerings. We take great pride in maintaining the highest standards of accommodation and services, and value the feedback... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

It was our first trip to Dubai with only a 24 hour stopover - so much to see with so little time to do it. This meant we had to prioritise - the staff at the hotel could not be more helpful or obliging in assisting us to both plan our day and ensure we had the most memorable stay... More 

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KIDXB, Management at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Leanne_M, Thank you for providng lovely feedback about our hotel. We are very pleased to hear that you enjoyed your time in Dubai and in particular your hotel stay with us. We are moreover delighted that you felt warmly welcomed and well taken care of by the concierge team, who put forward their best ideas in making your trip... More 

Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel may not be in the same category as the Burj al Arab but the hotel certainly makes up for it with service and attention. I had a VIP group in the hotel and the manager was without question the most attentive and superlative host I have encountered. The hotel is only the shell the real test is the... More 

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KIDXB, Management at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Firstclassnomad2015, Thank you so much for your kind words on our hotel and staff. We are happy to hear that you were impressed by our level of service and attention to detail. We pride ourselves on the quality of product and service we offer, and appreciate the kind feedback of our guests. We will pass your words on to... More 

Baar, Switzerland
Top Contributor
124 reviews 124 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the decoration outstanding, very good service and excellent food, the consistency of each dish a dream, a little bit too chilly, but to recommend. best ever is the Hallumi and the art to serve. Careful if you like to take a taxi they may push you to take a limo instead of a taxi. too pushi... but to repeat

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KIDXB, Management at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Beate J, Thank you for sharing your experience in Aspen by Kempinski. We are happy to hear that you enjoyed our service and food. We are very proud of the modern, snow-inspired interior of Aspen by Kempinski and take great pride in the quality of food we serve. We have noted your comments about the taxi line and will... More 

Moscow, Russia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is excellent, not only installations but also the crew. Located in the middle of the Emirates mall has direct access for shopping and some restaurants. Also well communicated by metro. Dubai metro is worth to use at least once. A few stations far from Bujhr Kaliffa and Dubai mall, one of the attractions of this town. There is another... More 

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KIDXB, Management at Kempinski Hotel Mall of the Emirates, responded to this review

Dear jruizbarcelo, Thank you for your kind words on our hotel and our staff. We are happy to hear that you enjoyed our prime location between two key centres of town, and our ideal connection to Mall of the Emirates. I hope you enjoyed shopping at the mall and exploring Dubai, and thank you for choosing Kempinski Hotel Mall of... More 

Auckland
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Upon checking into our room, we noticed that one of our lights where not working. Rang room service and a serviceman was up at once to fix the issue. Quick and very efficient. Room was lovely, spacious and in room dining is a must. Being attached to the mall of Emirates was a great bonus as we did not need... More 

Review collected in partnership with Amoma.com

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KIDXB, Management at Kempinski Hotel Mall of the Emirates, responded to this review

Dear premaswarupa9, Thank you for recommending our hotel. We apologize for the minor issue with the lamp but are happy to hear that it was solved quickly and efficiently. It is moreover delightful to hear that you lked the rooms and location being next to mall of the Emirates. We look forward to welcoming you and your partner back soon... More 

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