I was fortunate to stay at the Kempinski (Mall of the Emirates) on the first leg of my trip through the middle east. Pick up from the airport was quick and effecient (140 UAE$). A very impressive lobby greets you as you enter the hotel. Janet at the front desk made check in a breeze. She checked me into room#225... more

Good hotel, but concierge was awful. Gave us wrong information and did not do online check in when he promised he would. Great location in the Mall of Emirates and good rooms. More business orientated than leisure. more

There really is only one real reason for staying at the Kempenski; to shop 'till you drop. Being part of the huge Mall of the Emirates with easy access to it, expect plenty of shopping sprees. An extensive food court within the mall means you don't have to rely on overpriced hotel food (although the breakfast spread is quite excellent,... more

Booked this hotel via travel agent with reassurance we would have a corner suite....upon arrival at midnight we were shown to a double room, ceratainly not big enough for a family of four. After complaining and being told this was the room we had requested (and paid for) we were eventually moved to the corner suite we originally wanted. ALL... more

I really like this hote. Conveniently located next to the Mall of Emirates..great restuarant and bar and rooms are fantastic. I know its a bit pricey but you do pay for what you get! Lovely spar and good gym with adequete pool and great service. This has to be one of my favourites and when they have specials I am... more

Stay here for the following: - Staff are friendly and courteous, breakfast crew showed our daughter so much compassion. Upgraded room as we needed to fit in a cot. - Room finishing is immaculate and classy. - Close to the shops which is great for shopping, getting a bite to eat, movies etc. - Central location and plenty of taxis... more

We just returned from a 5 day stay at the Kempinski. The service makes this hotel better than 5* and the room is spacious and well appointed. Accessibility was key in selecting hotels and the Kempinski is perfectly situated for easy access to the beaches, airport and dessert. We spent a lot of time at Mall and the ease of... more

This hotel is in a good location. It is easy to get to the beach from here by taxi without being as expensive as the beach hotels. The shopping mall it is attached to is good as well. The main problem we had was noise. A DJ played by the pool for every night of our stay. We had to... more

This hotel is attached to the Mall of the Emirates so it is well located if you want to shop or use the indoor skiing. The rooms are lovely and the cleaning staff are excellent. Breakfast is buffet style and quite expensive if it's not already included in the price of your room. We stayed on a B&B basis and... more