We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 471 Dubai hotels

Al Shams Plaza Hotel Apartments

3.0 of 5 Hotel   |   Mankhool St | Bur Dubai, Dubai 27961 , United Arab Emirates
Hotel amenities
Al Shams Plaza Hotel Apartments

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Agoda.com Asiatravel.com
and 8 more sites!
60%
Ranked #254 of 471 hotels in Dubai
A recent review
4 of 5 stars Reviewed November 29, 2013
Noeville Dubai, United Arab Emirates
Write a Review

35 people have reviewed this hotel

Traveler rating
    12
    9
    5
    5
    4
See reviews for
4
Couples
0
2
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 29, 2013

I booked this hotel apartment via agoda.com but before doing so, I researched on it and visited their actual website. I booked a 2-bedroom unit for a family of 5 persons. At first there was a misunderstanding because one of the staff told me that I have to pay for the additional guest irregardless if I take extra bed or... More

Was this review helpful? Yes 1
Nairobi
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 20, 2013

The hotel is situated in a rather weird looking area full of similar hotels... upon entry, one gets the feeling that they have picked a dead end of town. This turned out to be a good thing because the area is very quiet. The hotel staff were a jolly bunch of workers ... always ready to provide assistance. The rooms... More

Was this review helpful? Yes
Bangalore, India
1 review
5 of 5 stars Reviewed February 24, 2013

it was a memorable stay at Al shams staff was very supportive, Manager of the hotel Mr. Yasseer was really good and helped our group a lot when required Mr. Pare thanks to him for giving wake up calls to all the people everyday... We stayed here for 1 week and our stay was fantastic rooms were very clean and... More

Was this review helpful? Yes
Lahore, Pakistan
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 28, 2012 via mobile

I found cockroaches in my bed, the living room and the bedroom wall. Cleanliness was terrible. There was no hot water on the first day, then the water ran out completely and had to call staff to fix the problem. The foyer bathroom had broken shower tray tub.The A/C controls were broken too.

Was this review helpful? Yes 5
Sharjah, Sharjah, United Arab Emirates
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 4, 2012

The staff were awesome and extremely friendly and courteous. The location of the hotel is brilliant, it is 15 minutes by car to Jumeirah beach, and around 10 minutes to Dubai Mall the biggest shopping centre in the world. The views from our room were stunning, and the cleanliness of the rooms was also fantastic. There is a 24 hours... More

Was this review helpful? Yes 4
UK
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 26, 2011

THIS HOTEL DOES NOT HONOUR CONFIRMED BOOKINGS. I had booked two nights which had been paid for and confirmed however on arrival was told they where not prepared honour the arrangement. Most hotels where full in this area at the time and asking ten times the normal rate so to only be informed on arrival meant a very long and... More

Was this review helpful? Yes 3
al ain
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 22, 2010

We stayed for 1 night and paid 1000% of accommodation rate bacause of the incompetent person who charged my card 2 times and did not reverse the 10 times wrong amount at the time of transaction. We noticed a significant of money missing from our account a week later when we checked out our bank account statement. It took us... More

Was this review helpful? Yes 3
Belgium
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 27, 2009

I have to admit that staff at reception are indeed not friendly or polite, even rude... After a 2-weeks stay in Al Shams, we asked for the hotel shuttle to bring us to the airport. Answer of the receptionist, after having checked my golden necklace and ring(s): "if you can afford jewelry and gold, you can afford a taxi"! Nice... More

Was this review helpful? Yes 3
Barrie, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 15, 2008

I would NOT recommend this hotel. The front desk clerk is unfriendly and rude. The rooms are old and run down and have a strange smell to them. There were hairs throughout the sheets of my "clean" bed. Plug sockets next to the headboard of the bed were open with wires hanging out. The bathroom had mold and mildew everywhere,... More

Was this review helpful? Yes 3

Been to Al Shams Plaza Hotel Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Al Shams Plaza Hotel Apartments

Address: Mankhool St | Bur Dubai, Dubai 27961 , United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #254 of 471 hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Al Shams Plaza Hotel Apartments 3*
Official Description (provided by the hotel):
Fully furnished rooms with fully equipped kitchen. 24 hour room service. International Direct Dialing Telephone, Fax & high speed Internet Service. Indoor/Outdoor swimming pool & gymnasium. Daily house keeping. 24 hour supermarket /post office next to us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Asiatravel.com Holdings, Booking.com, Travelocity, Priceline, Tingo, Venere, HotelTravel.com, HotelsClick and Hotels.com so you can book your Al Shams Plaza Hotel Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Al Shams Plaza Hotel Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Al Shams Plaza Hotel Apartments to your Saves list