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Savoy Suites Hotel Apartments

#140 of 500 Hotels in Dubai
Certificate of Excellence
4.0 of 5
Mankhool 12 A Bur Dubai | PO Box 28950, Dubai, United Arab Emirates
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Savoy Suites Hotel Apartments
Best prices for: 1 room 1 guest
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Ranked #140 of 500 Hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
kataaaw Vantaa, Finland
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186 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vantaa, Finland
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were absolutely satisfied with this hotel! Rooftop pool and the views from up there were amazing! Hotel's staff really knew how to take a care of their customers, we got five star customer service every single day during our stay at the hotel! They even posted our postcards when we didn't have time to do it by ourselves. Plenty... More 

Was this review helpful? Yes
Faroukh S, Group General Manager at Savoy Suites Hotel Apartments, responded to this review

Dear Guest, Thank you for your positive comments and high ratings. The staff members are indeed excited to receive your warm appreciation which really means a lot to us. We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Suites. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai. More 

Doha, Qatar
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have stayed here many times, and each time this hotel gets better and better. The staffs were very helpful. The location is very near to a metro station. The rooms are quite big and luxurious. Since this is Dubai, i need to stress one point this is a value for money hotel were we can stay with our families.

Was this review helpful? Yes 2
Faroukh S, Group General Manager at Savoy Suites Hotel Apartments, responded to this review

Dear Guest, Thank you for your kind, positive and generous comments which will shall treasure greatly. At the Savoy we make it our mission to ensure that all the requirements of our guests are met promptly. We look forward to host you back at the Savoy Suites. Best regards, Faroukh Sunny. Group General Manager. Savoy Hotel Apartments - Dubai. More 

Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a pleasant and comfortable stay at Savoy Suites. Their staffs were very helpful and friendly. After checked in, a staff from the reception, Jane escorted us to the room and explained about amenities in the room. Housekeeping did a good job, cleaned and replenished the toiletries everyday. On the 5th day of our stay, my little boy got... More 

Was this review helpful? Yes 2
Faroukh S, Group General Manager at Savoy Suites Hotel Apartments, responded to this review

Dear Guest, Thank you for having given us the opportunity to host you at the Savoy. All our staff members are committed to provide our guests with WWW service. Whatever and Whenever you Want. We humbly believe that it is our service attitude that differentiates Savoy from other hotels in the region. Your kind comments have assured us and motivated... More 

Chandigarh, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Savoy Suites for 22 days in the month of March 2015 on a business trip. My overall experience was no less than perfect. The hotel is located at a walking distance from Al-Fahidi metro station. Convenince stores are also closely situated. There is plenty of space in the suite and the room was very clean and... More 

Was this review helpful? Yes 2
Faroukh S, Group General Manager at Savoy Suites Hotel Apartments, responded to this review

Dear Guest, Thank you for having given us the opportunity to host you at the Savoy. All our staff members are committed to provide our guests with WWW service. Whatever and Whenever you Want. We humbly believe that it is our service attitude that differentiates Savoy from other hotels in the region. Your kind comments have assured us and motivated... More 

United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The parking lot were very small. The car entrance to the parking lot was very narrow as well as the exit. No one offer us to help with the luggage. The entrance through the basement carpark was unwelcome with the view pile of laundry. The room was only okay. We like the appliances the hotel provide in the room. But... More 

Was this review helpful? Yes 1
Faroukh S, Group General Manager at Savoy Suites Hotel Apartments, responded to this review

Dear Guest, Thank you for your candid comments and we take every complaint and suggestion as a challenge to improve. Car parks are available at the basement and also on the ground level for larger vehicles. Our laundered linen is delivered to the hotel in the morning and evening where a 10 minute exchange does take place in one of... More 

Palmerston North, New Zealand
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This Hotel was very nice and quite clean. The room we were staying in had plenty of space and the bathroom was quite modern with lots of room to put your suitcases and wardrobe for hanging clothes if you wished, we also had good speed wifi in our room. We needed to do washing while there so it was quite... More 

Was this review helpful? Yes 2
Faroukh S, Group General Manager at Savoy Suites Hotel Apartments, responded to this review

Dear Guest, Your comments have really touched us. We are indeed overwhelmed to receive your generous review. All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to feel as a family away from a family. We look forward to... More 

Quebec City, Canada
Top Contributor
70 reviews 70 reviews
31 hotel reviews
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed March 4, 2015

I went to this hotel apartment on January 2015 and let me tell you this - please do NOT spend your money there. The hotel is ok at the lobby but their rooms are very poor : fridge is small and does not work properly, washing machine is not at all efficient and there is a smell which leaves your... More 

Was this review helpful? Yes 5
Faroukh S, Group General Manager at Savoy Suites Hotel Apartments, responded to this review

Dear Guest, Thank you for sharing your feedback and we really regret and apologize that we could not meet your expectations. At the Savoy we take every complaint as a challenge to improve. I have personally investigated the matter with all the staff and management who have interacted with you during your entire stay.No complaint was ever made with any... More 

Nairobi, Kenya
1 review
4 of 5 stars Reviewed March 4, 2015

The hotel is exactly as the photos I had seen online. Its very clean and offer excellent services, the staff members are very polite and they go out of their way to make sure their clients are happy. I stayed there for 2 weeks with my partner and the only issue we had was their breakfast which has too much... More 

Was this review helpful? Yes
Faroukh S, Group General Manager at Savoy Suites Hotel Apartments, responded to this review

Dear Guest, Thank you for your positive comments and high ratings. The staff members are indeed excited to receive your warm appreciation which really means a lot to us. On the same note we have also sensitized our chef on your food comments. Continental dishes and Arabic menu are also available for breakfast periods. We look forward to welcome you... More 

NW england
Contributor
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 2, 2015 via mobile

A difficult hotel to find. Nice staff but the hotel is a little tatty and shabby and in need of modernization. The carpets are stained, the bathrooms need freshening up, the grout isn't clean and the showers are worn and there is staining in the bath tub. There was a wet patch on the sofa when we arrived. The air... More 

Was this review helpful? Yes 1
Faroukh S, General Manager at Savoy Suites Hotel Apartments, responded to this review

Dear Guest, Thank you for your candid comments. We have noted your observations on the air-condition and other room points. The management has already addressed this issue with the Head of the Department for immediate action. We always look forward to our guests’ comments which give us a direction to improve our standards and raise the service bar even higher.... More 

STANGER,KWAZULU NATAL
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 19, 2015

Trip Advisors reviews on this particular accommodation tipped the scale in its favour..very suitably situated almost across Choitheram Superette on the main street in BurDubai..quick access to Meena Bazaar..the Creek n Gold souk n the metro station..and near a few shopping malls as well..we were there from Saturday 15th Nov to Wensday 19th..and proceeded to Atlantis for just two nights..the... More 

Was this review helpful? Yes 1
Faroukh S, Group General Manager at Savoy Suites Hotel Apartments, responded to this review

Dear Guest, Thank you for having given us the opportunity to host you at the Savoy Suites. All our staff members are committed to provide our guests with WWW service. Whatever and Whenever you Want. We humbly believe that it is our service attitude that differentiates Savoy from other hotels in the region. Your kind comments have assured us and... More 

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