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JA Palm Tree Court

Travelers' Choice award winner
Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Hotel amenities
JA Palm Tree Court
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Ranked #9 of 499 Hotels in Dubai
A recent review
5 of 5 stars reviewed 2 days ago
woodsy2015 Hertfordshire, United Kingdom
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1,021 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hertfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our first visit to Palm Tree Court and in fact to Dubai and we certainly hope there will be many more to this hotel. We were visiting our son in Dubai and he surprised us by upgrading our family to Royal Jasmine. What a wonderful treat! We cannot praise the service we received highly enough. Our team of... More 

Was this review helpful? Yes 1
Colmar
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was the second time that we stayed at JA Palm Tree Court after a brilliant holiday last year. The hotel did not disappoint. There is lots to do. Our children aged 12 and 10 loved the food in the buffet and at Shooters. The staff were amazing. We had a great holiday in the oasis that is this hotel.... More 

Was this review helpful? Yes 1
Ashford, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My Husband and I have just returned from your lovely hotel, after staying for 2 weeks. I must say that everything about this hotel is superb. The staff make it, always polite and very friendly, they couldn't do enough for us. The weather was glorious apart from a couple of days when it reached 41deg!!! The room we had was... More 

Was this review helpful? Yes 2
Yasser M, Hotel Manager at JA Palm Tree Court, responded to this review

Dear 693kentishlady693, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Palm Tree Court. As our regular guest, please allow me to personally thank you for your kind words regarding the resort’s facilities and grounds, the quality of your accommodation, as well as the helpfulness and politeness of my entire team. It was also good... More 

Luxembourg City, Luxembourg
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is located in the middle of nowhere, you drive through an industrial environment to arrive into an exceptional place. The whole resort of Jebel Ali is big, has wonderful surroundings, nice rooms and an excellent kitchen. The service level is the highest I ever met. My son took tennis lessons with Davide Giusti, who is an excellent coach... More 

Was this review helpful? Yes 1
Yasser M, Hotel Manager at JA Palm Tree Court, responded to this review

Dear GERARD M, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Palm Tree Court. It was nice to read that you were completely satisfied with your overall experience whilst at the resort, and had enjoyed most of the facilities and amenities available, the interior of your accommodation, as well as the welcoming service that... More 

Belgrade
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I first visited the Palm Tree Court (PTC) in 1998, 2 years after it was built, and now we have 2 children aged 12 & 10, we visit the hotel twice a year between New Year and April. We have stayed in downtown Dubai and Abu Dhabi but the PTC is equidistant from both and likewise accessible... More 

Was this review helpful? Yes 1
Yasser M, Hotel Manager at JA Palm Tree Court, responded to this review

Dear Stranac, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Palm Tree Court. We are committed to making a difference and creating memorable experiences for all our guests, I was extremely happy to read your positive review and to know that you and your wife had an enjoyable stay with us. As our regular... More 

Warlingham, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

From start to finish, our stay at the JA Palm Tree Court was superb! Our room was a great size for 3 people with a proper sized bed for our daughter and spotlessly clean! The pool area was very well designed and the lifeguards were so aware of everything at all times - the guys at the pool bar were... More 

Was this review helpful? Yes 2
Yasser M, Hotel Manager at JA Palm Tree Court, responded to this review

Dear JaneMSB76, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Palm Tree Court. It was great pleasure to read through your very positive and candid review with regards to your stay with us, and I truly appreciate your very high recommendations to other travelers. I do welcome your lovely remarks with regards to your... More 

Chepstow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time staying at this hotel that my friend recommended and I loved it and will be staying again next year. The Palm Tree court is relaxing and perfectly situated with lots to do. I have never stayed all inclusive but it worked really well and the choice of restaurants was very good.

Was this review helpful? Yes 1
Yasser M, Hotel Manager at JA Palm Tree Court, responded to this review

Dear 600Ray, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Palm Tree Court. Your very positive review was very much welcomed and I have also shared with my entire team whom appreciated your lovely remarks. I am equally pleased to see that you would be visiting us again in the future and I am... More 

Dubai, United Arab Emirates
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the 2-bedroom suite in The Residence part of Palm Tree Court & Spa. While offering the benefit of the extensive leisure facilities of both the Palm Tree Court and the neighbouring Jebel Ali Hotel, this gave us enough exclusivity to retreat from the crowds when we needed to. Guests of The Residence have access to their own... More 

Was this review helpful? Yes 2
Yasser M, Hotel Manager at JA Palm Tree Court, responded to this review

Dear BellsDubai, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Palm Tree Court. We value all guest feedback and I appreciate you taking the time to share, which truly inspires and motivates my entire team and other travelers especially to see very positive and lovely reviews like yours. Our residence facilities, is a very... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went to JA Palm tree court with the family and another friends , before the kids were back to school. The place is beautiful, the kids loved the sand and the pools. food was good and the place was extremely relaxing ...

Was this review helpful? Yes 2
Yasser M, Hotel Manager at JA Palm Tree Court, responded to this review

Dear RaymondMattar, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Palm Tree Court. Please allow me to thank you for your very positive review which I am happy to know that you and the family enjoyed, as you had a relaxing weekend with us at the resort. I have also shared with my entire... More 

Dubai
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The shuttle transportation provided to link guests to Dubai city from the resort is a plus. We also had fun with the complementary packages (such as kayaking, luxury boat cruise and desert trip) offered. Our adult daughter, my wife and I loved everything about this hotel and we will go there again.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Yasser M, Hotel Manager at JA Palm Tree Court, responded to this review

Dear Wabir Lamal A, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Palm Tree Court. It was truly a pleasure having you at the resort and I am delighted to know that we will accommodate you again in the future. I am also extremely pleased to see that your holiday with us was overall... More 

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