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Al Murooj Rotana

5.0 of 5 Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
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Al Murooj Rotana
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Al Murooj Rotana
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773 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Al Murooj Rotana
See the most recent reviews
Chicago
Top Contributor
58 reviews 58 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 6, 2013

This hotel is in the very good location. It is waking distance from Dubai Mall. At the back of the hotel there is a very nice quick restaurant called B2B. It is very good for a quick lunch. We are thankful for Sami for arranging a free trip to airport. The only thing about this hotel is you have to... More 

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HHachem, General Manager at Al Murooj Rotana, responded to this review

Greetings from Al Murooj Rotana! Thank you very much for your positive review from your recent stay with us at Al Murooj Rotana Dubai on Trip Advisor. We are glad that the hotel’s facilities and services as well as the location were at your likings. Especially thank you for recommending Mr. Sami for his outstanding attentiveness and be assured that... More 

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2013

The hotel facility is good and what's most attractvie about it is that it's just at the door step of Dubai Mall, which also links you to the bulk fo the city through the Metrol link. Staff is kind and willing to help. The restaurant food are good. Closer to the famous Burj Khalifa and not that far away from... More 

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HHachem, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for your positive feedback from your recent stay with us at Al Murooj Rotana Dubai. With much pleasure we read how much you enjoyed your stayed with us and especially found the location convenient for your purposes. I appreciate you taking the time to recommend our hotel on TripAdvisor and look forward to welcoming you... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed May 30, 2013 via mobile

This is my fourth visit with family to the hotel. I only stay in the hotel for its location which is near dubai mall. The rooms are not comfortable and outdated. Swimming pool is very bad and the access to the pool is really strange.But the most worst experience was the long waiting needed to bring my car from valet... More 

Was this review helpful? Yes
HHachem, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for your valuable time to review our hotel on TripAdvisor, at the same time I wish to personally thank you for your continued loyalty. We are very sad that you and your family did not enjoy your recent stay at the hotel mainly due to the décor and layout of the premises. Your comment about... More 

Istanbul, Turkey
Top Contributor
122 reviews 122 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 29, 2013

This is the second time that I stayed at Al Murooj Rotana and enjoyed a lot. people are so kind and welcoming. I better remind you to ask a higher floor room not hear the music at night. if you have to go to the Dubai world trade center everday, it is a good location to stay. it takes 5... More 

Was this review helpful? Yes
HHachem, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest Thank you very much for your positive review of your recent stay with us at Al Murooj Rotana Dubai, at the same time may I take the opportunity to also thank you very much for your loyalty. With pleasure I read of your experience with our facilities and especially service provided by our colleagues. Please be assured... More 

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2013

First time in Murooj Rotana. Stayed for 1 Night with my Family. First, i must say that the location of the hotel is perfect considering that the Dubai Mall is just 7-10 minutes walk. The staff were nice and accommodating, the lobby, interior and exterior of the hotel looks really fancy. Considering that this is a 5 Star property, First,... More 

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HHachem, General Manager at Al Murooj Rotana, responded to this review

Dear Mr. Jay, Thank you for taking the time to post your review on TripAdvisor following your recent visit to Al Murooj Rotana Dubai. We are glad that you and your family enjoyed our facilities and services and found especially our location ideal. Thank you for emphasizing our attentiveness of our colleagues which certainly will be shared. Looking forward to... More 

Telford
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 23, 2013

This is our 3rd stay at Al Murooj Rotana. We arrived in the early hours on my husband's birthday and check in was very smooth. Our request for a 'stand by upgrade' was available, so we had a Club Rotana Premium, instead of King room, for a little extra. The room was spacious, modern, comfortable and very well appointed. A... More 

Was this review helpful? Yes 1
HHachem, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you so much for posting your positive experience from your recent stay with us at Al Murooj Rotana Dubai on TripAdvisor, at the same time may I also thank you for your continued loyalty. With delight I learnt that you were overall impressed with the quality of our hotel and personalized service extended to you, including... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2013

Stayed for 12 nights from 29th April 2013,per booked club room, arrived at 9.00 am, service was very good on check in, only problem is that when checking in, only available room at the time for myself was 1226, which was a club twin room, whereas 2 of our party that had booked standard rooms, we're given king club rooms... More 

Was this review helpful? Yes 2
HHachem, General Manager at Al Murooj Rotana, responded to this review

Dear Mr. Wayne, Thank you for posting your review about Al Murooj Rotana Dubai on Trip Advisor. It is a pleasure to read from your review that you indeed enjoyed your stay including our services and club facilities. We are glad that we were able to provide you with an early check-in and an upgrade to your colleagues. Thank you... More 

Exmouth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2013

We have just returned from a 6 day stay at the Al marooj and this has been the best hotel we have ever stayed in for service, comfort and location. We were welcomed by every member of staff as soon as we walked in, it was friendly and very efficient. We stayed in a club room, check in was quick... More 

Was this review helpful? Yes 2
HHachem, General Manager at Al Murooj Rotana, responded to this review

Dear Mrs. Julia, Thank you for taking the time to post your review following your recent visit to Al Murooj Rotana Dubai on TripAdvisor. We are truly delighted to note that you thoroughly enjoyed your visit to the hotel and particularly happy to read about the pleasant service encounter you had with Vishnu at the pool bar. Please be assured... More 

Beirut
Top Contributor
61 reviews 61 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 17, 2013

Al Murooj Rotana Hotel was recommended by a friend. I arrived on May 9 before 12:00 noon. The staff at the reception were very friendly, and offered me coffee while I'm waiting. I left my luggage and walked to Dubai Mall. When I came back my room was ready. A big comfortable room with a balcony, coffee, tea and a... More 

Was this review helpful? Yes 1
HHachem, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your very positive review of your recent stay with us at Al Murooj Rotana Dubai. With great pleasure we read of your experience with our facilities and services and for choosing our Hotel among the many options available in our surrounding. It is very pleasing to read how much you have enjoyed... More 

Jeddah, Saudi Arabia
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 13, 2013 via mobile

I stayed at this hotel in December last year for one night only but the experience with this hotel is getting me back their first week of June this year. I simply loved the fact how smooth and pleasant was the check-in and check-out process, the staff was super courteous and ready to help at all times. The room was... More 

Was this review helpful? Yes 2
HHachem, General Manager at Al Murooj Rotana, responded to this review

Dear Mr. Ali, With much pleasure we read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight we learnt that you were overall impressed with the quality of our hotel and service. Your gracious comments will serve... More 

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Additional Information about Al Murooj Rotana

Address: Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Murooj Rotana 5*
Number of rooms: 387
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Also Known As:
Al Murooj Rotana Dubai
Hotel Style:
#36 Romantic Hotel in Dubai
#43 Business Hotel in Dubai
#51 Luxury Hotel in Dubai
#83 Family Hotel in Dubai

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